What AGAPE PET SERVICES does

Agape Pet Services, operating under the legal entity Gateway Services Inc., is a privately held pet aftercare company that provides cremation, funeral, and memorial services for companion animals including dogs, cats, horses, and other pets. The company was founded by pet parents who experienced personal loss, and it operates a vertically integrated aftercare platform spanning physical care centers, proprietary tracking technology, a memorial product catalog, and digital memorial services. Its core offering includes three cremation tiers (private, individual, and communal), equine-specific cremation, viewing and visitation services, and grief support and preplanning resources, all delivered through 9+ care center locations across Maryland, Virginia, West Virginia, South Carolina, and North Carolina, with additional western US presence in California, Idaho, Oregon, Nevada, and Washington.

The company's underlying technology is centered on Paws e-Track™, a registered proprietary tracking system that assigns each pet a unique identification number electronically scanned at multiple points from the veterinary office through the cremation facility, providing 100% traceability for partner clinics and pet families. Complementary products include EverAfter Art, a service that transforms a portion of cremated remains into a custom 8x10 acrylic print, and a free Online Memorials platform with 711 memorial pages created. The memorial product catalog comprises 165+ SKUs spanning urns ($18-$1,298), cremation jewelry ($35-$600), keepsakes, and art glass, with worldwide direct-to-consumer shipping available.

Agape's business model combines professional services revenue (cremation, equine, viewing/visitation) with consumer product sales (memorial catalog) and channel-partner economics through veterinary clinic referrals. Go-to-market is dominated by the 'Become a Provider' veterinary clinic partnership program, supplemented by direct contact via care center phone numbers, an e-commerce website, and content/SEO-driven memorial pages. The company self-describes as one of America's largest pet aftercare companies and maintains an active operating footprint with ongoing hiring signals, though no revenue, funding, or headcount detail beyond a 1-10 employee range is disclosed.

Name

AGAPE PET SERVICES

Legal name

Gateway Services Inc.

Website

https://agapepetservices.com

Company type

Private

Operating status

Operating

Headcount range

1–10 employees

Short description

Agape Pet Services is a privately held US pet aftercare company operating 9+ care centers across the Mid-Atlantic, Southeast, and western US, providing cremation services, memorial products, grief support, and preplanning for dogs, cats, horses, and other companion animals via veterinary clinic partnerships and direct-to-consumer channels.

Ownership category

akta.pro rank

Product category

Pet Aftercare Services

NAICS

Cemeteries and Crematories (812220)

akta.pro primary industry

Gift, Novelty & Souvenir Retail (CRALAIAH)

Keywords

• Pet cremation services
• Pet aftercare
• Memorial products
• Equine cremation
• Grief support resources

Headquarters

HQ city

Boonsboro

HQ country

United States

HQ region

North America

Offices9 records

Markets served

GTM type

B2C

Offering type

Services

Revenue model

1. Pet Cremation Services: Core revenue stream from pet cremation services including private cremation, individual cremation, and communal cremation for dogs, cats, horses, and other pets. Pricing varies by service type and region.
2. Memorial Products Sales: Sale of memorial products including urns (metal, wood, marble), cremation jewelry (pendants, bracelets), keepsakes (paw prints, art glass), and memorial items. Products available for delivery worldwide.
3. Equine Cremation Services: Specialized equine cremation including pickup, handling, and delivery of cremains. Includes custom urn options for horses.
4. EverAfter Art: Artistic transformation of cremated remains into unique artwork pieces. A small portion of pet's cremated remains is sent to EverAfter Art to create a custom 8x10 acrylic print.

Pricing tiers

Go-to-market motion3 records

Distribution channels3 records

Marketing channels4 records

Core offering

Agape Pet Services provides pet cremation services (private, individual, and communal) for dogs, cats, horses, and other companion animals across the Mid-Atlantic and Southeast U.S. The company complements cremation with a catalog of memorial products—urns, cremation jewelry, keepsakes, and paw prints—and operates an online memorial platform and EverAfter Art service that transforms cremated remains into personalized artwork.

Product overview

Agape Pet Services operates as a comprehensive pet aftercare company offering a unified portfolio of cremation services and memorial products. The core offering includes pet cremation (private, individual, and communal options) for dogs, cats, horses, and other pets, complemented by equine-specific cremation services. The memorial product suite spans urns (wood, metal, marble, ceramic, outdoor), jewelry (pendants, bracelets, charms), paw prints, keepsakes, and art glass pieces. Digital services include an online memorial platform and the EverAfter Art service that transforms cremated remains into personalized artwork. The company also provides grief support resources and preplanning services, with operations spanning 9+ locations across the Carolinas, Virginias, Maryland, and additional western states.

Differentiator

Problem solved

Functional benefit

Brands

• Paws e-Track™: Proprietary tracking system used to track pets throughout the aftercare process, offering 100% traceability and transparency from veterinary office through facility processing.
• EverAfter Art

Products and services

• Pet Cremation Services Full-range pet cremation services including private cremation (one pet per chamber), individual cremation (partitioned separation, complimentary urn included), and communal cremation (multiple pets, no remains returned). Available for dogs, cats, horses, and other companion animals through Agape care centers.
• Equine Cremation Specialized equine cremation service offering gentle home pickup, respectful handling, and delivery of cremains in customer-selected urns, available in private and communal options for horses.
• Viewing & Visitation Use of a tranquil reflection room for families to say a final farewell, with the option to remain during the cremation process. Subject to availability with an additional service fee.
• Online Memorials Free online memorial platform enabling pet owners to create dedicated pages featuring photos, biographical information, and tributes for their deceased pets.
• EverAfter Art Artistic service that extracts the molecular makeup from a portion of a pet's cremated remains and transforms it into a unique artwork piece. Customers receive a high-resolution digital image and a custom 8x10 acrylic print delivered to their home.
• Memorial Urns Broad urn catalog including wood urns (Equine, Elite Oak, Traditional, Bamboo, Cedar, Carved), metal urns (Decorative, Classic Paw Print, Elegantly Etched, Lotus Heart, Odyssey, Silhouette, Elysian), marble urns, ceramic urns, and outdoor urns (scattering tubes, rock urns), with prices ranging from $18 to $1,298.
• Memorial Jewelry Memorial jewelry including pendants (heart, paw, round, cylinder, cross), bracelets (bangle, cuff cremation), charms (custom print, grand print, heartfelt), chains, tags, and infinity keepsakes designed to hold or commemorate cremated remains, priced from $35 to $600.
• Paw Prints & Keepsakes Memorial keepsake items including clay paw/nose impressions, framed ink prints, memorial clay prints, paw print easels, art glass pieces (sphere, heart, flame), ink prints, fur clippings, and the Memory Box for preserving memorials and keepsakes, priced free to $385.
• Grief Support Resources Resources and guidance to help pet families through the grieving process, delivered via the Pet Parent Grief Support website.
• Pet Loss Preplanning Advance planning service that allows pet owners to pre-arrange aftercare services for their pets via the petlosspreplanning.com platform.

Quantifiable outcome

• 100% traceability through Paws e-Track™ tracking system
• +1 more outcomes

Named customers2 records

Segments2 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature2 records

Partnerships

One partnership is on record.

• Veterinary Clinics (Partner Network)coreChannel Partner/ Reseller/ DistributorVeterinary clinics across MD, VA, WV, SC, and NC partner with Agape Pet Services as their preferred pet aftercare provider. The company provides integrated tracking system access, efficient online systems for monitoring arrangements, reliable customer support, and accountability. Pet families are referred through their veterinary providers who have partnered with Agape.

Scale indicators4 records

Recent moves1 record

Expansion highlights6 records

Broad incumbents

• Matthews International: Manufacturer of memorial products and caskets serving both human and pet end markets. Comparable to the product-side of Agape's business (urns, jewelry, keepsakes) rather than the service side.
• Carriage Services: Publicly traded death-care company operating funeral homes and cemeteries with related memorial product offerings. Broad incumbent comparator for cremation services unit economics and brand-building in sensitive end-of-life markets.
• Service Corporation International: Largest North American funeral, cemetery, and cremation operator. Comparable only at the broad death-care category level, but useful for understanding industry consolidation dynamics Agape could pursue in pet aftercare.
• StoneMor Partners: Publicly traded cemetery and funeral home operator with an adjacent memorial products segment. Useful as a broad incumbent benchmark for cremation/cemetery economics and multi-site operational models.

Direct peers

• Perfect Memorials: Major online retailer of cremation urns, jewelry, and memorial products serving both human and pet markets. Directly comparable to Agape's e-commerce memorial catalog with worldwide delivery.
• Eternal Memories: Online memorial platform linked from Agape's site that lets families create digital tributes; comparable product offering for the memorialization side of Agape's business.
• Trusted Journey: Direct pet cremation and memorial products provider; image assets on Agape's site point to trustedjourney.com, suggesting a sibling or shared-platform relationship within the Gateway Services Inc. network.
• Gateway Services Inc. Parent/affiliated entity of Agape Pet Services (per Agape footer and careers URL). Operates the same pet aftercare platform and shared service infrastructure, making it the closest organizational peer.
• Fond Memories Pet Cremation: Pet cremation services provider serving the same Mid-Atlantic and broader US market; appears as an image source on Agape's EverAfter Art page, indicating it is part of the same affiliated brand network.

Emerging players

• Lap of Love: Veterinary hospice and in-home euthanasia service that frequently partners with pet cremation providers. Adjacent rather than directly competitive, but intersects with Agape at the end-of-life handoff moment.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/agape-pet-services

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about AGAPE PET SERVICES