FacilityOS

Name

FacilityOS

Legal name

iLobby

Website

https://facilityos.com

Company type

Private

Founded year

2014

Operating status

Operating

Headcount range

101–250 employees

Ownership category

akta.pro rank

Product category

Facility Management Software

NAICS

Facilities Support Services (561210), Computer Systems Design and Related Services (5415)

SIC

Services-Facilities Support Management Services (8744), Services-Computer Programming, Data Processing, Etc. (7370)

akta.pro primary industry

Workplace & Office Support Services (Reception/Mailroom/Porterage/Helpdesk) (IMAIAAAD)

akta.pro secondary industry

Asset & Space Management Services (CMMS/Asset Tagging/Space Planning/Moves-Adds-Changes) (IMAIAAAL)

Keywords

• Facility management software
• Visitor management system
• Contractor compliance management
• Emergency evacuation software
• Mailroom logistics tracking

Headquarters

HQ city

North York

HQ country

Canada

HQ region

North America

Offices4 records

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Operations, Supply Chain, Marketing or Sales, Infrastructure

Revenue model

1. Subscription Software Licenses: Annual or multi-year subscription model for platform access across modules (VisitorOS, EmergencyOS, ContractorOS, LogisticsOS, SecurityOS). Customers can start with one module and expand to additional modules within the same platform.
2. Hardware Sales: Turnkey hardware solutions including MDM-enrolled iPad kiosks, stands, printers, and badge supplies with lifetime warranty. Hardware is bundled with software as part of the implementation package.

Pricing tiers

Go-to-market motion2 records

Distribution channels2 records

Marketing channels7 records

Core offering

FacilityOS provides an AI-powered, modular facility management platform that combines visitor, contractor, emergency evacuation, mailroom/asset, and physical access management into a single integrated system, sold primarily as annual or multi-year subscription licenses bundled with managed, pre-configured hardware. The platform is used by multi-site enterprises in regulated and operationally intensive industries to standardize facility workflows, automate compliance, and gain real-time visibility into every person and asset in a facility. The company serves more than 7,000 facilities across 70+ countries, with stated trust from approximately 30% of the Fortune 500.

Product overview

FacilityOS is an AI-powered facility management platform with a modular architecture consisting of the core FacilityOS Platform and five integrated product modules: VisitorOS for digital visitor and contractor management; EmergencyOS for evacuation and emergency response; ContractorOS for contractor compliance and onboarding; LogisticsOS for mailroom, asset, and inventory management; and SecurityOS for physical identity and access control. The platform is enhanced by AI capabilities including Beacon AI for operational insights and the AI Receiving Assistant for automated parcel intake. Together, these modules provide complete visibility into every person and asset in a facility, with real-time tracking, automated compliance workflows, and emergency preparedness across 7,000+ facilities in 70+ countries.

Differentiator

Problem solved

Functional benefit

Brands

• VisitorOS: Digital visitor management system that streamlines check-ins with fast pre-registration, ID scanning, and badge printing.
• EmergencyOS
• ContractorOS
• LogisticsOS
• SecurityOS
• Beacon AI

Products and services

• FacilityOS Platform AI-powered unified facility management platform that provides complete real-time visibility into every person and asset in a facility, automates compliance workflows, and supports emergency preparedness across multi-site enterprises.
• VisitorOS Digital visitor management module that streamlines check-ins with pre-registration, ID scanning, badge printing, visitor NDA and document signing, watchlist screening, and configurable workflows by visitor type, for enterprise lobbies and high-security facilities.
• EmergencyOS End-to-end evacuation and emergency management module providing real-time communication, digital roll calls, building sweeps, mass SMS/email notifications, and audit-ready drill and evacuation reporting connected to live visitor data.
• ContractorOS Contractor compliance management module that centralizes contractor credentials, tracks expiries, automates approval workflows, and ensures only qualified personnel access facilities across multiple regions.
• LogisticsOS Mailroom, asset, and inventory management module that provides real-time tracking, automated chain-of-custody, and compliance-ready audit trails for materials, finished goods, and critical assets, with ERP and WMS integration.
• SecurityOS Physical Identity and Access Management (PIAM) module that delivers real-time door monitoring, integrates with visitor and contractor flows to prevent unauthorized entry, and provides a complete audit trail for high-security environments.
• Beacon AI Artificial intelligence engine that integrates data across facilities to provide operational insights, support faster decision-making, streamline compliance workflows, and enable continuous improvement in facility management.
• AI Receiving Assistant AI-powered capability within LogisticsOS that uses OCR to automatically capture shipping label data and create structured parcel records, designed to reduce intake bottlenecks and provide real-time visibility in high-volume mailrooms and logistics environments.

Quantifiable outcome

• 10-month average payback period versus 14 months with competitor SwipedOn
• +3 more outcomes

Named customers23 records

Segments6 records

Ideal customer profiles5 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration9 records

AI capability5 records

Feature7 records

Partnerships

One partnership is on record.

• Amazon Web Services (AWS)coreStrategic or Co-development Partner · 14 May 2026SPS announced co-hosting the SPS Connected Workplace Experience executive summit on June 4, 2026 in New York City at the Lord & Taylor Building, co-hosted with Amazon Web Services. The event brings together senior enterprise leaders to explore connected workplace strategies, operational intelligence, and AI-enabled services.

Scale indicators8 records

Recent moves5 records

Direct peers

• Envoy: Visitor and workplace management SaaS serving enterprise and mid-market customers. Directly competes with FacilityOS VisitorOS across visitor registration, host notifications, and compliance workflows, and is named on FacilityOS's own competitive comparison pages.
• SwipedOn: Visitor management software focused on SMB and mid-market with kiosk and badge-printing workflows. Named competitor in FacilityOS pricing comparison (SwipedOn listed at $8/month) and is a direct head-to-head in the visitor management category.
• The Receptionist: Cloud visitor management system for offices and multi-tenant buildings. Competes with VisitorOS on digital sign-in, badge printing, and host notifications and is explicitly listed on FacilityOS's comparison pages.
• Eptura: Workplace and facility management software platform formed from the rollup of iOFFICE, ARCHIBUS, Spacewell, and Proxyclick. Competes with FacilityOS across facility, visitor, and workplace modules at enterprise scale and is a named competitor.
• Verkada: Cloud-managed physical security platform spanning video cameras, access control, and visitor management. Bundles visitor functionality into a broader security stack, directly overlapping FacilityOS's VisitorOS and SecurityOS modules.
• Sine: Visitor and contractor management platform purpose-built for construction, industrial, and facilities. Closely comparable to FacilityOS's ContractorOS and VisitorOS workflows for contractor prequalification and site check-in.
• Robin: Workplace experience platform for desk booking, room scheduling, and visitor check-in. Competes with FacilityOS in the broader workplace experience category for enterprise and mid-market customers.
• Kisi: Cloud-based physical access control and visitor management provider. Directly comparable to FacilityOS's SecurityOS module for door monitoring and access provisioning in multi-site enterprises.
• OfficeSpace Software: Facilities and workspace management software covering space management, move management, and visitor tracking. Comparable to FacilityOS's space and asset management capabilities for multi-site facility operators.

Broad incumbents

• ServiceNow: Large enterprise platform offering workplace service delivery, IT service management, and HR service delivery. Competes indirectly via its Workplace Service Delivery suite and broader enterprise footprint that can absorb facility workflows.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks5 records

Key highlights7 records

Customer concentration

• Xx.com/facilityos
• Facebookfacebook.com/facilityos
• LinkedInlinkedin.com/company/facilityos-facility-management

Compliance7 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about FacilityOS