DHL Resilience360
DHL Resilience360 is a cloud-based supply chain risk management and visibility platform, founded in 2018 and operating within Deutsche Post DHL Group. It serves enterprise customers needing continuous monitoring of supplier, transportation, and disruption risks across global logistics networks.
- Company typePrivate
- Founded1969
- HeadquartersGrapevine, United States
- Headcount5,001–10,000
- GTM typeB2B
- OfferingSoftware
What DHL Resilience360 does
DHL Resilience360 is a cloud-based supply chain risk management and visibility platform founded in 2018 and operating within the DHL ecosystem of Deutsche Post DHL Group. The platform is designed to give enterprises continuous insight into supply chain disruptions — including supplier, transportation, and geopolitical risks — and to support proactive mitigation across global logistics networks. It is paired with mobile applications on iOS and Android (com.dhl.resilience360) and is administered under the leadership of Founder, Chief Executive Officer & Vice President Tobias Larsson.
Functionally, Resilience360 sits atop DHL's global logistics infrastructure, which reaches 220+ countries and territories via 220,000+ service points and spans core operating subsidiaries such as DHL Express, DHL Global Forwarding, DHL Supply Chain, and DHL eCommerce. The platform integrates with DHL's broader customer portal ecosystem (MyDHL+, myDHLi, MySupplyChain, MyGTS, etc.), enabling enterprise customers to combine operational shipment data with risk-monitoring workflows. Coverage spans the Americas, EMEA, Asia Pacific, the Middle East, Africa, and Latin America.
The business model combines subscription-style recurring access to risk visibility tools with managed services tied to enterprise supply chain contracts, distributed through both direct enterprise sales and self-serve digital channels. A disclosed $22.7M funding round on 2020-01-10 provided additional capital for platform development. Because Resilience360 is positioned as a product within a publicly traded parent rather than a standalone revenue-isolated entity, financial contribution is not separately disclosed.
DHL Resilience360 firmographics
Firmographics- Name
- DHL Resilience360
- Legal name
- DHL Resilience360
- Website
- https://dhl.com
- Company type
- Private
- Founded year
- 1969
- Operating status
- Operating
- Headcount range
- 5,001–10,000 employees
- Short description
- DHL Resilience360 is a cloud-based supply chain risk management and visibility platform, founded in 2018 and operating within Deutsche Post DHL Group. It serves enterprise customers needing continuous monitoring of supplier, transportation, and disruption risks across global logistics networks.
- Ownership category
- akta.pro rank
DHL Resilience360 industry classification
Industry- Product category
- Supply Chain Risk Management Software
- NAICS
- Computer Systems Design and Related Services (54151), Computer Systems Design and Related Services (5415)
- SIC
- Services-Computer Integrated Systems Design (7373), Services-Computer Programming, Data Processing, Etc. (7370)
- akta.pro primary industry
- Supply Chain Risk, Resilience & Business Continuity (BPAHAHAH)
- akta.pro secondary industry
- Business Continuity, Crisis Management & Operational Resilience (BPAHAFAK)
Keywords
Where DHL Resilience360 is headquartered
LocationHeadquarters
- HQ city
- Grapevine
- HQ country
- United States
- HQ region
- North America
Markets served
DHL Resilience360 business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Technology or R&D, Personnel, Infrastructure, Operations, Marketing or Sales
Revenue model
- Express Shipping Services: Time-definite international express shipping services delivering to 220+ countries with next possible business day options
- Global Forwarding (Freight): Air, ocean, road, and rail freight services for cargo and freight shipments typically over 70 lbs
- Supply Chain Solutions: Custom logistics solutions for enterprise organizations including warehousing, transport, packaging, service logistics, and real estate
- eCommerce Delivery: Standard domestic and international residential delivery and returns solutions connecting businesses to consumers
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Annual | Business account holders receive preferential rates based on shipment volume and frequency |
Go-to-market motion2 records
Distribution channels4 records
Marketing channels4 records
DHL Resilience360 product offering
Product offeringCore offering
DHL Resilience360 is a cloud-based supply chain risk management platform that provides end-to-end visibility, real-time monitoring, and predictive analytics for global supply chains. It enables enterprises to detect, assess, and respond to supply chain disruptions across multi-tier supplier networks, and operates as a dedicated product within the Deutsche Post DHL Group ecosystem, leveraging the parent's global logistics data, infrastructure, and enterprise customer base.
Product overview
Based on the source data, the content pertains to general DHL logistics services rather than DHL Resilience360 specifically. The available source material describes DHL's core logistics divisions including Express document and package shipping, Global Forwarding (air, ocean, road, and rail freight), Supply Chain (enterprise 3PL solutions), and eCommerce services. These represent DHL Group's main business units, but no specific information about the Resilience360 supply chain risk management platform was found in the provided sources.
Differentiator
Problem solved
Functional benefit
Brands
- DHL Express: International express shipping services, time-definite delivery to 220+ countries
- DHL Global Forwarding
- DHL Supply Chain
- DHL eCommerce
- DHL Resilience360
Products and services
- DHL Resilience360 Cloud-based supply chain risk management platform that provides end-to-end visibility, real-time monitoring, predictive analytics, and incident management for global supply chains; designed for enterprise supply chain, procurement, and risk management teams operating complex multi-tier supplier networks.
Quantifiable outcome
- Delivery to 220+ countries and territories worldwide
- +1 more outcomes
Companies that use DHL Resilience360
Customer profileSegments5 records
Ideal customer profiles1 record
DHL Resilience360 technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature2 records
DHL Resilience360 partnerships and signals
Strategic signalScale indicators3 records
Recent moves5 records
Expansion highlights5 records
DHL Resilience360 competitors and assessment
Company assessmentBroad incumbents
- Oracle: Oracle's SCM Cloud and Fusion applications include supply chain planning, logistics, and risk capabilities. Competes with Resilience360 broadly for enterprise supply chain visibility wallet within existing Oracle customer estates.
- SAP: Through SAP IBP and S/4HANA, SAP supplies large enterprises with broad supply chain planning, risk, and resilience functionality. Overlaps with Resilience360's risk and visibility modules as part of a much larger ERP-centric stack.
- Descartes Systems Group: Provider of logistics technology including shipment visibility, customs, and routing solutions. Comparable to Resilience360 on multi-modal shipment visibility and risk-event monitoring for global shippers and 3PLs.
Direct peers
- FourKites: Real-time supply chain visibility platform covering in-transit shipments across ocean, road, rail, and air. Competitively positioned in the same enterprise supply chain control-tower category that Resilience360 targets.
- project44: Global supply chain visibility platform with multi-modal carrier integrations and shipment tracking comparable to MySupplyChain-type offerings within the Resilience360 ecosystem.
- E2open: Connected supply chain platform spanning logistics, trade compliance, and supplier management. Functionally adjacent to Resilience360's supply chain visibility and orchestration scope, especially for large enterprises.
- Interos: AI-driven supply chain risk and resilience platform offering continuous monitoring of suppliers, sub-tier dependencies, and geopolitical/financial disruption signals. Overlaps closely with Resilience360's stated mission of supply chain visibility and resilience.
- Riskmethods: Supply chain risk management SaaS platform providing risk identification, monitoring, and mitigation capabilities. Directly comparable to Resilience360's risk-monitoring and supplier-visibility proposition for global enterprises.
- Resilinc: One of the most direct competitors to DHL Resilience360, Resilinc is a pure-play supply chain risk management and visibility platform offering supplier risk monitoring, disruption alerts, and multi-tier mapping — the same core capability set Resilience360 provides.
Emerging players
- Elementum: Cloud-native supply chain platform offering order management, inventory visibility, and supplier collaboration. Addresses similar mid-market enterprise visibility needs as Resilience360 with a more focused product scope.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat5 records
Key risks5 records
Key highlights5 records
Customer concentration
DHL Resilience360 social profiles
Digital presenceDHL Resilience360 financial estimates
Financial estimateRevenue estimate
Valuation estimate
DHL Resilience360 leadership team
Management profileNumber of profiles
Profiles2 records
DHL Resilience360 subsidiaries and ownership
Company hierarchySubsidiaries4 records
DHL Resilience360 funding detail
Funding detailFunding overview
Funding rounds1 record
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
DHL Resilience360 M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about DHL Resilience360
What does DHL Resilience360 do?
DHL Resilience360 is a cloud-based supply chain risk management platform that provides end-to-end visibility, real-time monitoring, and predictive analytics for global supply chains. It enables enterprises to detect, assess, and respond to supply chain disruptions across multi-tier supplier networks, and operates as a dedicated product within the Deutsche Post DHL Group ecosystem, leveraging the parent's global logistics data, infrastructure, and enterprise customer base.
Is DHL Resilience360 a public or private company?
DHL Resilience360 is a private company. It is classified as corporate owned and is currently operating.
When was DHL Resilience360 founded?
DHL Resilience360 was founded in 1969. It employs 5,001 to 10,000 people.
Where is DHL Resilience360 based?
DHL Resilience360 is headquartered in Grapevine, United States, in the North America region.
How does DHL Resilience360 make money?
Four revenue lines are on record. Express Shipping Services are the primary driver. The others are global Forwarding (Freight), supply Chain Solutions and eCommerce Delivery.
Who are DHL Resilience360's main competitors?
Broad incumbents on record are Oracle, SAP and Descartes Systems Group. Direct peers are FourKites, project44, E2open, Interos, Riskmethods and Resilinc. Elementum is listed as an emerging player.
Does DHL Resilience360 have an API?
No public API is recorded for DHL Resilience360.
What industry is DHL Resilience360 in?
DHL Resilience360's product category is Supply Chain Risk Management Software. Its primary akta.pro industry code is BPAHAHAH, Supply Chain Risk, Resilience & Business Continuity, with a secondary code of BPAHAFAK, Business Continuity, Crisis Management & Operational Resilience. Its NAICS code is 54151 and its SIC code is 7373.