FMSystems

Name

FMSystems

Legal name

FM:Systems

Website

https://fmsystems.com

Company type

Private

Founded year

1994

Operating status

Acquired

Headcount range

251–500 employees

Ownership category

akta.pro rank

Product category

Integrated Workplace Management Software (IWMS)

NAICS

Computer Facilities Management Services (541513), Software Publishers (5132), Computer Systems Design and Related Services (54151), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (51821)

SIC

Services-Facilities Support Management Services (8744), Services-Prepackaged Software (7372), Services-Computer Integrated Systems Design (7373)

akta.pro primary industry

Workplace/Occupancy Data, Utilization & IWMS Administration (BPABAFAF)

akta.pro secondary industries

Asset & Space Management Services (CMMS/Asset Tagging/Space Planning/Moves-Adds-Changes) (IMAIAAAL), Managed Workplace Services (DaaS/Workplace-as-a-Service) (BPAEAIAA), IT Incident, Problem & Change Management Platforms (HDAEALAI)

Keywords

• Integrated workplace management
• Facility management software
• Space management software
• Workplace experience platform
• Workplace analytics software

Headquarters

HQ city

Raleigh

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Marketing or Sales, Operations

Revenue model

1. Subscription SaaS: Cloud-based SaaS subscription model providing access to IWMS platform and modules. Modular pricing allows customers to select specific capabilities.
2. Professional Services: Implementation and consulting services to deploy and configure the platform for enterprise customers.

Pricing tiers

Go-to-market motion1 record

Distribution channels2 records

Marketing channels7 records

Core offering

FM:Systems sells a cloud-based Integrated Workplace Management (IWMS) platform — OpenBlue Workplace, OpenBlue Employee, and OpenBlue Insights — that helps enterprises manage space, moves, real estate portfolios, facility maintenance, assets, sustainability, and hybrid-workplace experiences. The platform is complemented by IoT occupancy and environmental sensors and integrates with enterprise systems such as SAP, Oracle, PeopleSoft, Microsoft Exchange/Outlook, AutoCAD, and Revit. Revenue comes from SaaS subscriptions on a modular basis plus professional services for implementation and configuration.

Product overview

FM:Systems offers a unified platform-plus-modules architecture for integrated workplace management. The core product portfolio consists of three main platforms: OpenBlue Workplace (formerly FMS:Workplace), a comprehensive IWMS for facilities and real estate operations; OpenBlue Employee (formerly FMS:Employee), a workplace experience platform for desk and room scheduling; and OpenBlue Insights (formerly FMS:Insights), an analytics platform for portfolio intelligence. These platforms are complemented by specialized modules including Space Management, Move Management, Strategic Scenario Planning, Real Estate Portfolio Management, Facility Project Management, Facility Maintenance, Asset Management, and Sustainability Management. The OpenBlue Visitor module provides visitor management capabilities, while IoT Occupancy Sensors and Environmental Sensors provide hardware-based data collection. Analytics sub-modules including Booking Analytics, Sensor Analytics, and Performance Scoring deliver insights from the sensor and booking data. The entire suite integrates with enterprise systems like SAP, Oracle, PeopleSoft, and Microsoft tools, and is available as FedRAMP Authorized solutions for federal government deployments.

Differentiator

Problem solved

Functional benefit

Brands

• OpenBlue Workplace: An Integrated Workplace Management Solution (IWMS) for managing, analyzing and reporting on facilities and real estate operations. Formerly known as FMS:Workplace.
• OpenBlue Employee
• OpenBlue Insights

Products and services

• OpenBlue Workplace (formerly FMS:Workplace) Modular, cloud-based Integrated Workplace Management (IWMS) platform that enables organizations to manage, analyze, and report on facilities and real estate operations and maintenance information.
• OpenBlue Employee (formerly FMS:Employee) Cloud-based workplace experience platform offering desk and resource scheduling, interactive floor plans, contactless workflows, and visitor management for hybrid work environments.
• OpenBlue Insights (formerly FMS:Insights) Workplace analytics platform that turns utilization, sensor, booking, and energy data into a strategic asset for portfolio decisions, with multi-data-point analysis infused with AI.
• Space Management Software for managing a company's physical space inventory, tracking occupancy, allocations, and space utilization across the real estate portfolio.
• Move Management Solution for managing employee moves, co-locations, and office reorganizations, helping organizations reduce move costs and deliver better service.
• Strategic Scenario Planning Scenario planning software that enables organizations to proactively plan and manage change in their physical space inventory through what-if scenarios.
• Real Estate Portfolio Management Real estate software system for managing owned and leased assets, lease administration, and planning to unlock cost savings across the portfolio.
• Facility Project Management Software for tracking project financials, milestones, budgets, and schedules across multiple locations from initial request through closeout.
• Facility Maintenance Comprehensive facility management software that drives building performance, reduces downtime, improves operational efficiency, and extends asset lifecycle.
• Asset Management Solution for accurately maintaining asset counts across the entire portfolio, linking assets to AutoCAD and Revit blocks on floor plans for easy location and tracking.
• Sustainability Management Software for managing energy performance, water usage, and sustainability projects such as energy retrofits, with built-in certification standards for LEED, Green Globes, and BREEAM.
• OpenBlue Visitor Visitor management system that streamlines check-in, enforces security protocols, and creates a concierge experience with self-service kiosks and automated badge printing.
• IoT Occupancy Sensors Passive infrared IoT sensors providing real-time, objective data on occupancy and utilization, with heat map visualizations and analytics dashboards.
• Environmental Sensors Multi-function sensors detecting temperature, noise, light, air pressure, and air quality for energy consumption control and workplace environment monitoring.
• Desk Booking Desk reservation software for managing workspace efficiently and creating productive workplace experiences for traditional, remote, and hybrid employees.
• Room Scheduling Full-service room scheduling software for quickly finding and reserving rooms, equipment, and services from any device.

Quantifiable outcome

• 40M+ reservations made through the platform
• +2 more outcomes

Named customers9 records

Segments6 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Integration16 records

AI capability4 records

Feature5 records

Partnerships

Four partnerships are on record, tiered flagship and core.

• Johnson ControlsflagshipStrategic or Co-development Partner · 1 July 2023Johnson Controls acquired FM:Systems in July 2023 for approximately $455 million. This acquisition integrates FM:Systems' IWMS capabilities with Johnson Controls' building management and smart building technology portfolio, creating a comprehensive workplace management and building automation solution.
• WizzPasscoreTechnology or Integration · 1 June 2021FM:Systems acquired WizzPass in June 2021, a company based in Johannesburg, South Africa. The acquisition expanded FM:Systems' visitor management and workplace experience capabilities, bringing complementary mobile-first solutions.
• MicrosoftcoreTechnology or IntegrationStrategic Azure cloud partnership providing infrastructure for FM:Systems' SaaS platform. Deep integrations with Microsoft Exchange and Outlook for calendar and scheduling capabilities. Platform runs on Microsoft Azure cloud infrastructure.
• AccenturecoreImplementation/ SI/ Consulting PartnerImplementation and consulting partner for enterprise deployments of FM:Systems' IWMS platform. Provides system integration and transformation services for large-scale implementations.

Scale indicators6 records

Recent moves6 records

Expansion highlights5 records

Broad incumbents

• Honeywell (Building Technologies): Honeywell's Building Technologies division includes building management systems and adjacent workplace software that overlap with FM:Systems' OpenBlue platform, particularly in smart-building integrations.
• Siemens Smart Infrastructure: Siemens' smart infrastructure portfolio includes building management and digital workplace offerings that compete with the smart-building distribution and analytics capabilities FM:Systems brings through Johnson Controls.
• ServiceNow (Workplace Service Management): ServiceNow's broader enterprise platform includes Workplace Service Management modules (space, desk booking, facility requests) that compete directly with FM:Systems' OpenBlue Employee and parts of OpenBlue Workplace, often bundled into enterprise ITSM agreements.

Direct peers

• Archibus: Long-established IWMS vendor offering space management, asset management, and facility operations software. Directly competes with FM:Systems in mid-market and enterprise IWMS deals.
• Accruent: Enterprise workplace and asset management software provider covering facility operations, space management, and real estate portfolio management. Direct competitor in the enterprise IWMS category.
• Planon: European-headquartered IWMS and workplace management platform serving large enterprises in real estate, facility, and workplace experience management. Directly competes with FM:Systems, particularly in higher education and corporate segments.
• iOFFICE: Cloud-native IWMS and workplace experience platform competing with FM:Systems in space management, desk booking, and facility operations, primarily in mid-market and enterprise deals.
• IBM TRIRIGA: IBM's IWMS platform covering space management, facility maintenance, real estate portfolio management, and workplace services. Most direct competitor to FM:Systems' OpenBlue Workplace in the enterprise IWMS category.

Emerging players

• MRI Software: MRI Software's workplace and real estate management solutions (including the Manhattan-building legacy) compete with FM:Systems in corporate real estate portfolio management and lease administration.
• SpaceIQ: Cloud workplace management platform focused on space optimization, move management, and hybrid work enablement. Overlaps with FM:Systems' OpenBlue Employee and Space Management modules, with particular strength in mid-market.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks5 records

Key highlights7 records

Customer concentration

• Xx.com/fm_systems
• Facebookfacebook.com/fmsystemssoftware
• LinkedInlinkedin.com/company/fmsystems

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles8 records

Subsidiaries1 record

Funding overview

Funding rounds1 record

Investors1 record

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A3 records

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about FMSystems