Free Pro

What Free Pro does

Free Pro is the B2B telecommunications subsidiary of iliad Group (Euronext Paris: ILD), providing internet, mobile, unified communications, and managed enterprise services to professional customers in France. The company was founded in 2001 (under its predecessor name Jaguar Network), is headquartered in Marseille, and operates as a wholly-owned subsidiary of iliad — France's fourth-largest telecom operator — leveraging iliad's fibre and mobile network infrastructure (including the largest 5G network in France by site count, with over 21,853 5G sites covering 95% of the population and 99.6% 4G coverage, ranked #1 among alternative operators for mobile internet quality by ARCEP).

The core product portfolio spans four lines. (1) Freebox Pro: a fibre internet gateway offering symmetric speeds up to 8 Gbit/s with Wi-Fi 7, an included mobile plan, two fixed lines, automatic 4G backup, and bundled cybersecurity essentials. (2) Coms Pro: a cloud-based unified communications softphone with instant messaging, video conferencing (up to 20 participants), call routing, interactive voice server, call recording, and admin via the Espace Client Pro portal, priced per seat with no commitment. (3) Free Pro 5G+ and Free Pro Max mobile plans for professionals, offering 150 GB or unlimited 5G+ data in France with extensive international roaming. (4) Solutions XPR: an enterprise managed-services suite comprising Cloud XPR (migration, storage, business continuity), Réseau XPR (SD-WAN, SASE, MPLS), Datacenter XPR (hosting, colocation), Mobilité XPR (enterprise mobility, private 5G), Cybersécurité XPR, and Téléphonie XPR (IP telephony, SIP trunking, Teams integration) — built on sovereign, certified infrastructure.

Free Pro's commercial model is predominantly recurring subscription revenue, with low monthly price points (€9.99–€29.99/month HT for mobile, €49.99/month HT for fibre, €12.99–€17.99/month HT per Coms Pro seat), no long-term commitment, and ancillary revenue from professional mobile hardware (sale or 24-month rental) and XPR managed services. Distribution is hybrid: direct digital self-serve via pro.free.fr, inside sales via the 1043 phone line, an authorised partner/reseller programme at info.freepro.fr for mid-market reach, and direct enterprise sales for Solutions XPR engagements. The primary customer segment is TPE/PME (small and medium businesses), with additional exposure to freelancers/auto-entrepreneurs, large enterprises (via XPR), and the French public sector (marketed on sovereign/certified infrastructure). General management is led by Denis Planat as Directeur Général.

Name

Free Pro

Legal name

FREE PRO S.A.S.

Website

https://pro.free.fr

Company type

Private

Founded year

1999

Operating status

Operating

Headcount range

51–100 employees

Short description

Free Pro is the B2B telecom subsidiary of iliad Group, providing fibre internet (Freebox Pro), mobile plans, unified communications (Coms Pro), and enterprise managed services (Solutions XPR) to French SMBs, freelancers, and public-sector clients on iliad's 5G/4G network.

Ownership category

akta.pro rank

Product category

Business Telecommunications

NAICS

Wireless Telecommunications Carriers (except Satellite) (517112), Wired Telecommunications Carriers (517111), Wired and Wireless Telecommunications Carriers (except Satellite) (51711), All Other Telecommunications (5178)

SIC

Radiotelephone Communications (4812), Telephone Communications (No Radiotelephone) (4813), Services-Telephone Interconnect Systems (7385), Communications Services, Nec (4899)

akta.pro primary industry

Private LTE/5G Mobile Network Operators (Campus/Industrial) (HDAIAAAE)

akta.pro secondary industries

Industrial/OT Private Connectivity (Factory, Mining, Ports) (HDAIAGAD), Neutral Host & In‑Building Connectivity (DAS/Small Cells) (HDAIAGAC), Edge-Integrated Private Connectivity (MEC + Private 5G/Wi‑Fi) (HDAIAGAE), Network Monitoring, Assurance & Managed NOC Services (SLA Ops) (HDAIAGAJ)

Keywords

• Business fibre internet
• Professional mobile plans
• Unified communications
• Enterprise cloud services
• Managed cybersecurity

Headquarters

HQ city

Marseille

HQ country

France

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Infrastructure, Technology or R&D, Personnel, Operations, Marketing or Sales

Revenue model

1. Telecommunications Subscription Services (Fibre, Mobile, Unified Communications): Free Pro generates recurring subscription revenue from three main product lines: Freebox Pro (fibre internet at €99/month HT for the first year, then €49.99/month HT), mobile plans (Free Pro 5G+ at €9.99–€19.99/month HT depending on Freebox Pro bundle status; Free Pro Max at €19.99–€29.99/month HT), and Coms Pro unified communications licenses (€12.99–€17.99/month HT per user). Additional revenue comes from optional services such as the Cloud Sync Pro NVME hard drive (€75 HT), Wi-Fi repeaters (€20 HT each), support premium tier (€10 HT/month), professional phone hardware (sale or 24-month rental), and Solutions XPR enterprise services. Revenue is almost entirely recurring (subscription-based), with ancillary one-time setup fees.
2. Professional Mobile Hardware Sales and Rental: Free Pro sells or rents professional mobile phones through its telephone professionnel catalogue. Two payment options are offered: 24-month rental (no subsidy model) or outright purchase. This includes a range of new and refurbished devices for business use.
3. Enterprise Managed Services (Solutions XPR): Solutions XPR provides managed enterprise services (cloud migration, network, cybersecurity, colocation, private 5G) targeting large organisations and public-sector entities, generating service-based revenue beyond standard subscriptions.

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels5 records

Core offering

Free Pro provides business-grade telecommunications to French professionals and enterprises, including symmetric FTTH fibre internet via Freebox Pro, professional 5G/5G+ mobile plans, cloud-based unified communications (Coms Pro softphone), and a suite of enterprise managed services under Solutions XPR covering cloud, network (SD-WAN/SASE), datacenter/colocation, enterprise mobility with private 5G, cybersecurity, and IP telephony. The company is the dedicated B2B division of the publicly listed iliad Group.

Product overview

Free Pro is a business telecommunications subsidiary of the iliad Group offering a unified portfolio of connectivity and communications services for professionals. The core offering consists of the Freebox Pro (fiber internet gateway with Wi-Fi 7), Coms Pro (unified communications/softphone), mobile plans (Free Pro 5G+ and Free Pro Max), and XPR Solutions (enterprise-grade cloud, network, datacenter, mobility, cybersecurity, and telephony services). The portfolio is designed for SMEs and enterprises seeking integrated telecommunications without long-term commitments.

Differentiator

Problem solved

Functional benefit

Brands

• XPR (Solutions XPR): Enterprise solutions including Cloud XPR, Réseau XPR, Datacenter XPR, Mobilité XPR, Cybersécurité XPR, and Téléphonie XPR for business connectivity, hosting, cybersecurity, and telecommunications needs.

Products and services

• Freebox Pro Business fibre internet gateway with Wi-Fi 7, symmetric speeds up to 8 Gbit/s, included mobile plan, 2 fixed lines, automatic 4G backup, essential cybersecurity, and 200 Go Cloud Sync Pro storage. Targeted at SMEs and professionals.
• Coms Pro Cloud-based unified communications platform providing business telephony (softphone), instant messaging, video conferencing for up to 20 participants, screen and file sharing, interactive voice server, call routing and queuing, call recording, presence management, and call statistics, managed via the Espace Client. Targeted at SMEs and professionals needing an integrated telephony solution without hardware commitment.
• Free Pro 5G+ Professional mobile plan offering 150 GB data in metropolitan France, 37 GB roaming in over 70 international destinations, unlimited calls/SMS/MMS in France and from Europe/DOM, 5G+ network access, and fleet management via Espace Client Pro. Targeted at SMEs, freelancers, and large enterprise fleets.
• Free Pro Max Premium professional mobile plan offering unlimited 5G+/5G/4G/3G data in metropolitan France and unlimited data in 135+ international destinations, with unlimited calls/SMS/MMS in France, Europe, Switzerland, Andorra, DOM, and calls from 65+ destinations. Targeted at professionals and enterprises requiring extensive international connectivity.
• Cloud XPR Enterprise cloud services including cloud migration, storage solutions, and business continuity/disaster recovery planning. Targeted at large organisations and public-sector entities needing sovereign, certified cloud infrastructure.
• Réseau XPR Enterprise network services including internet access, VPN, MPLS, SD-WAN, and SASE solutions. Targeted at large organisations and multi-site enterprises.
• Datacenter XPR Datacenter services including hosting, colocation, and network connectivity. Targeted at large organisations and public-sector entities requiring certified hosting infrastructure.
• Mobilité XPR Enterprise mobility solutions including business mobile plans, large fleet management, indoor coverage solutions, and private 5G networks. Targeted at large organisations with significant mobile fleet or industrial operational technology needs.
• Cybersécurité XPR Enterprise cybersecurity services including audit, vulnerability scanning, monitoring, detection, and managed EDR. Targeted at organisations and public-sector entities needing sovereign, certified security infrastructure.
• Téléphonie XPR Enterprise telephony services including IP telephony, SIP trunking, and Microsoft Teams integration. Targeted at large organisations requiring voice infrastructure.

Quantifiable outcome

• 95% of France's population covered by 5G (in 17,295+ communes) with 21,853+ deployed sites
• +3 more outcomes

Named customers6 records

Segments4 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature6 records

Partnerships

One partnership is on record.

• ATS StudiosminorGTM or Marketing PartnerFree Pro partnered with ATS Studios to offer professional telephone messaging (messages vocaux personnalisés) to Coms Pro users. ATS Studios provides custom professional voicemail and messaging services, and Free Pro offers these to its customers at preferential rates through the Coms Pro platform.

Scale indicators5 records

Recent moves6 records

Expansion highlights6 records

Broad incumbents

• OVHcloud: European sovereign cloud provider and major French datacenter operator. Directly comparable to Free Pro's Cloud XPR and Datacenter XPR lines, and previously a sibling under the same KKR-backed ecosystem as Free Pro via the iliad/OVH alliance.
• Colt Technology Services: Pan-European enterprise connectivity and SD-WAN/SASE operator. Comparable to Free Pro Réseau XPR and Téléphonie XPR for multinational French clients, though Colt's footprint extends beyond France — useful benchmark for cross-border enterprise ambitions.

Direct peers

• Celeste (Marathon Patrimoine): French B2B fibre and managed-services operator serving SMBs and mid-market. Direct competitor to Free Pro on Freebox-style fibre bundles and enterprise managed services; similar private-equity-style positioning in regional French markets.
• Hub One: TDF-owned French operator focused on enterprise connectivity, private 4G/5G networks, indoor coverage (DAS), and managed services for airports, logistics, and large venues — overlapping directly with Free Pro's Mobilité XPR private 5G and indoor-coverage positioning.
• SFR Business (Altice France): Altice France's enterprise telecom arm and the historical #2 B2B challenger. Directly competes with Free Pro on fibre, mobile, fixed telephony, SIP trunking, and managed services for French SMBs and large enterprises.
• Orange Business Services: Orange's enterprise division and France's largest B2B telecom operator. Direct competitor across fibre, mobile, unified communications, managed SD-WAN/SASE, cloud, and cybersecurity — overlapping with nearly every Solutions XPR line and Free Pro's SMB portfolio.
• Coriolis Telecom (Coriolis Business): French MVNO-turned-B2B-fibre-and-mobile operator serving SMBs and mid-market; recurring rival for Free Pro in eligible fibre zones and professional mobile plans through retail and channel partners.
• Kosc Telecom (Kosc by Altitude Infra): French wholesale-only B2B fibre operator (now part of Altitude Infra) serving operators and resellers across France. Overlaps with Free Pro's wholesale/reseller proposition and competes for the same fibre backbone business customers via partner channels.
• Bouygues Telecom Entreprises: Bouygues Telecom's B2B unit (including Keyyo). Competes head-to-head with Free Pro in fibre, mobile, and unified communications for French SMBs and mid-market, with similar no-commitment offerings (Box Pro) and a comparable channel approach.

Regional players

• Nordnet (SFR subsidiary): French ISP/fixed-broadband provider focused on rural and underserved areas. Differs in geographic emphasis but competes in similar SMB fibre access tiers and serves as a useful reference for Free Pro's potential expansion into non-urban segments.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/FreePro
• Facebookfacebook.com/Free-Pro-100423412132076

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds1 record

Investors1 record

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Free Pro