Tendfor
- Company typePrivate
- Founded2023
- HeadquartersStockholm, Sweden
- Headcount11–50
- GTM typeB2B
- OfferingSoftware
Tendfor firmographics
Firmographics- Name
- Tendfor
- Legal name
- Tendfor (operated by AnywhereNow / Workstreampeople B.V.)
- Website
- https://tendfor.com
- Company type
- Private
- Founded year
- 2023
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Ownership category
- akta.pro rank
Tendfor industry classification
Industry- Product category
- Cloud Contact Center Software
- NAICS
- Computer Systems Design and Related Services (54151), Computer Systems Design Services (541512), Custom Computer Programming Services (541511), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518)
- SIC
- Services-Computer Programming, Data Processing, Etc. (7370), Services-Computer Integrated Systems Design (7373), Services-Computer Programming Services (7371)
- akta.pro primary industry
- Collaboration & Productivity Platforms (M365/Google Workspace, Email, Chat/Meetings) (BPAEAIAD)
Keywords
Where Tendfor is headquartered
LocationHeadquarters
- HQ city
- Stockholm
- HQ country
- Sweden
- HQ region
- Europe
Offices7 records
Markets served
Tendfor business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Personnel, Technology or R&D, Marketing or Sales, Infrastructure, Operations
Revenue model
- Subscription / SaaS Licenses: Tendfor is sold as a cloud-based contact center and reception solution on a subscription/SaaS model. Organizations subscribe to access the Teams-native contact center platform, agent consoles, and attendant console capabilities on a recurring license basis.
- Microsoft Marketplace Distribution: Tendfor is available through Microsoft Marketplace, where customers can procure the solution alongside other Microsoft services, likely generating marketplace-related revenue through Microsoft's commercial marketplace program.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Annual | Pricing not publicly disclosed |
Go-to-market motion4 records
Distribution channels2 records
Marketing channels6 records
Tendfor product offering
Product offeringCore offering
Tendfor is a Microsoft Teams-native cloud contact center and attendant console that consolidates contact center and reception operations into a unified Microsoft Teams environment, managing voice, attendant console, and digital interactions directly within Teams. The platform is sold on a subscription/SaaS basis to enterprise and mid-market organizations that already use Microsoft Teams for internal collaboration, eliminating the need for separate, siloed customer service systems. Version 3.20 (June 2026) added AI-driven sentiment analysis, transcription, redesigned UI, and tighter Microsoft 365 integration, while integrations span Salesforce, Dynamics 365, ServiceNow, SAP C4C, Bullhorn, Power BI, and Azure Communication Services.
Product overview
Tendfor operates as part of AnywhereNow's AI-powered contact center solutions portfolio. The core offering is Tendfor, a Teams-native contact center and attendant console that consolidates customer interactions into Microsoft Teams. This integrates with Dialogue Cloud Neo, a Microsoft-native AI platform for customer dialogues and workflows, and Deepdesk, an agentic AI platform providing Agent Assist, AI Agents, and Conversation Intelligence. Additional products include Attendant Console for call handling interfaces, Dialogue Studio for low-code workflow automation, WebAgent for multi-CRM agent interfaces, WebChat for browser-based chat, and IQ Messenger for alarm management. Together these products form an omnichannel customer experience ecosystem built natively for Microsoft Teams and the broader Microsoft ecosystem.
Differentiator
Problem solved
Functional benefit
Products and services
- Tendfor Teams-native cloud contact center and attendant console that consolidates contact centre and reception operations into a unified Microsoft Teams environment, managing voice, attendant console, and digital interactions directly within Teams for enterprise and mid-market organizations that have adopted Microsoft Teams for internal collaboration.
- Deepdesk
Quantifiable outcome
- Trim interactions by up to 80 seconds with AI summaries
- +3 more outcomes
Companies that use Tendfor
Customer profileNamed customers8 records
Segments2 records
Ideal customer profiles2 records
Tendfor technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- Yes
- API docs
- API detail
Core technology
AI maturity
App detail
Integration8 records
AI capability10 records
Feature4 records
Tendfor partnerships and signals
Strategic signalPartnerships
Two partnerships are on record, tiered core and flagship.
- Tech DatacoreTech Data and AnywhereNow partnered to accelerate AI-driven customer experience for ANZ (Australia, New Zealand, and Asia-Pacific) partners. Tech Data distributes AnywhereNow solutions including Tendfor to its channel network in the ANZ region, expanding the go-to-market reach for Tendfor in the Asia-Pacific market.
- MicrosoftflagshipMicrosoft is a foundational platform partner for Tendfor. Tendfor is built natively within Microsoft Teams and integrates with Microsoft 365 and Azure. Tendfor version 3.20 features tighter Microsoft 365 integration, and Tendfor is certified as the first global Microsoft Teams Connected Contact Center. Tendfor is also listed in the Microsoft Marketplace.
Scale indicators6 records
Recent moves6 records
Expansion highlights5 records
Tendfor competitors and assessment
Company assessmentDirect peers
- Genesys Cloud CX: Genesys is a leading CCaaS vendor offering cloud-based contact center solutions. Direct competitor to Tendfor in the enterprise contact center market, with overlapping customer-facing voice, digital, and AI capabilities; Genesys also integrates with Microsoft Teams, competing head-to-head for the same Microsoft-aligned enterprise deals.
- NICE CXone: NICE CXone is a major cloud contact center platform with omnichannel routing, AI, and workforce engagement. Direct competitor targeting enterprise customers consolidating UC and CC; competes with Tendfor for Microsoft Teams-integrated contact center deployments at scale.
- Five9: Five9 is a pure-play cloud CCaaS provider offering voice, digital, AI, and analytics for enterprise contact centers. Direct competitor in the same product category, often evaluated alongside Tendfor for Microsoft Teams customer service consolidation.
- 8x8 Contact Center: 8x8 offers UCaaS and CCaaS as an integrated platform with Microsoft Teams integration via 8x8 Voice for Teams. Direct competitor for enterprises seeking contact center functionality that pairs with Microsoft Teams telephony.
- Talkdesk: Talkdesk provides cloud-based contact center solutions with AI capabilities and CRM integrations. Direct competitor in the enterprise CCaaS space, frequently compared to Tendfor for AI-driven customer experience delivery.
- Cisco Webex Contact Center: Cisco's Webex Contact Center is an incumbent CCaaS solution; multiple Tendfor customer wins (GlobalSign, others) explicitly displace Cisco legacy systems, making Cisco the canonical replacement incumbent that Tendfor targets.
- Vonage Contact Center (Ericsson): Vonage (now part of Ericsson) provides UCaaS and CCaaS with strong API and Teams integration capabilities. Direct competitor in the mid-market and enterprise contact center space where Tendfor also competes.
- RingCentral Contact Center: RingCentral offers RingCX contact center alongside its UCaaS platform, with Microsoft Teams integration. Direct competitor for mid-market and enterprise customers seeking integrated UC + CC, often evaluated as an alternative to Tendfor.
Broad incumbents
- Microsoft Dynamics 365 Customer Service: Microsoft's own customer service platform sits within the same Microsoft ecosystem in which Tendfor is built. As the platform owner, Microsoft represents both the most important distribution partner and a structural incumbent threat, potentially bundling native contact center functionality that competes with Tendfor.
- Amazon Connect: AWS's cloud contact center offering competes for the same enterprise workload as Tendfor, particularly for organizations with broader AWS adoption. Broad incumbent with overlapping capabilities but different ecosystem anchor (AWS vs. Microsoft Teams).
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights7 records
Customer concentration
Tendfor social profiles
Digital presenceTendfor compliance and trust
Trust signalCompliance2 records
Tendfor financial estimates
Financial estimateRevenue estimate
Valuation estimate
Tendfor leadership team
Management profileNumber of profiles
Tendfor funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Tendfor M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Tendfor
What does Tendfor do?
Tendfor is a Microsoft Teams-native cloud contact center and attendant console that consolidates contact center and reception operations into a unified Microsoft Teams environment, managing voice, attendant console, and digital interactions directly within Teams. The platform is sold on a subscription/SaaS basis to enterprise and mid-market organizations that already use Microsoft Teams for internal collaboration, eliminating the need for separate, siloed customer service systems. Version 3.20 (June 2026) added AI-driven sentiment analysis, transcription, redesigned UI, and tighter Microsoft 365 integration, while integrations span Salesforce, Dynamics 365, ServiceNow, SAP C4C, Bullhorn, Power BI, and Azure Communication Services.
Is Tendfor a public or private company?
Tendfor is a private company. It is classified as corporate owned and is currently operating.
When was Tendfor founded?
Tendfor was founded in 2023. It employs 11 to 50 people.
Where is Tendfor based?
Tendfor is headquartered in Stockholm, Sweden, in the Europe region.
How does Tendfor make money?
Two revenue lines are on record. Subscription / SaaS Licenses are the primary driver. The others are microsoft Marketplace Distribution.
Who are Tendfor's main competitors?
Direct peers on record are Genesys Cloud CX, NICE CXone, Five9, 8x8 Contact Center, Talkdesk, Cisco Webex Contact Center, Vonage Contact Center (Ericsson) and RingCentral Contact Center. Broad incumbents are Microsoft Dynamics 365 Customer Service and Amazon Connect.
Does Tendfor have an API?
Yes. Tendfor exposes a public API. Developer documentation is at golive.anywhere365.io.
What industry is Tendfor in?
Tendfor's product category is Cloud Contact Center Software. Its primary akta.pro industry code is BPAEAIAD, Collaboration & Productivity Platforms (M365/Google Workspace, Email, Chat/Meetings). Its NAICS code is 54151 and its SIC code is 7370.