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mindSHIFT Technologies

Full company profile

uuid0007shc

Namestring
mindSHIFT Technologies
Legal namestring
Netrix, LLC
Company typeenum
Private
Founded yearint
1999
Descriptiontext

mindSHIFT Technologies is a privately held IT services company headquartered in Waltham, Massachusetts, founded in 1999. According to firmographic data, the company provides CMS implementation and hosting services to organizations in both the private and public sector, with a current workforce of 51-100 employees. The company's website is listed as mindSHIFT.com.

Between 2000 and 2011, mindSHIFT Technologies pursued a capital-intensive growth strategy, raising approximately $121 million across nine funding rounds from a syndicate of prominent technology investors including Bessemer Venture Partners, Columbia Capital, Fidelity Ventures, JP Morgan, HP, Volition Capital, and TDF Ventures. During this same period the company executed five acquisitions: Union Square Technology Group (2005), Invision.com for $29 million (2007), Collaboration Online (2008), Alpheon Corporation (2011), and ORBIT Systems (2011). The disclosed leadership team consists of Dave Paris (CTO) and Steven Robinson (Chief Legal Officer).

Note on data quality: A substantial portion of the aggregated source material (tagged with source ID) describes Netrix Global, a separate IT consulting and managed services firm founded in 1994 with 600+ technical engineers. That content has been excluded from the substantive analysis above to avoid attributing Netrix Global facts to mindSHIFT Technologies. The company's post-2011 strategic activity, current product portfolio, revenue, customer base, and ownership status are not disclosed in the available input.

Short descriptiontext

mindSHIFT Technologies is a privately held Waltham, Massachusetts-based IT services firm founded in 1999 that provides CMS implementation and hosting services to private and public sector organizations.

Operating statusenum
Operating
Ownership categoryenum
Headcount rangeband
51–100
akta.pro rankint
HeadquartersWaltham, United States
HQ citystring
Waltham
HQ countrystring
United States
HQ regionstring
North America
Markets served

Serves global market

Keyword5 values
CMS implementation services, managed hosting services, content management systems, IT managed services, enterprise hosting solutions
Industry4 codes
1Managed Application Platforms (App PaaS & Runtime Services)
CodeHDABAAADPrimaryYes
2Enterprise Application Data Migration & Master Data Management Services
CodeBPAEAGAJPrimaryNo
3ITSM Managed Services (Run/Operate/Optimize)
CodeBPAEAJANPrimaryNo
4Blogging & CMS Content Platforms
CodeBPAMAJAGPrimaryNo
NAICS code3 codes
  • Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services5182
  • Computer Systems Design and Related Services5415
  • Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services518
SIC code3 codes
  • Services-Computer Programming, Data Processing, Etc.7370
  • Services-Computer Integrated Systems Design7373
  • Services-Computer Processing & Data Preparation7374
Product category
Managed IT Services
GTM motion1 record

Each record includes

Type, Description, Source

Revenue model2 records
1Professional Services
TypeProfessional Services
Description

Design modern IT architectures and implement market-leading technologies with IT professionals and project managers. Services include consulting on leveraging existing resources, extending team capabilities for specific projects.

netrixglobal.com
2Managed Services
TypeManaged Services
Description

Ongoing 24x7 management of client environments with comprehensive support including service desk, technical operations, security operations, and advanced systems management.

netrixglobal.com
Marketing channels4 records

Each record includes

Title, Type, Stage, Description, Source

Distribution channels2 records

Each record includes

Title, Type, Scope, Target buyer, Description, Source

Cost components5 values
Personnel, Technology or R&D, Infrastructure, Operations, Marketing or Sales
Pricing details1 tier
1Professional Services
ModelOtherBilling cadenceMulti-year contract
Notes

Quote-based engagement; services tailored to client needs

netrixglobal.com
GTM typeB2B
B2B
Offering typeServices
Services
Core offering1 text field

mindSHIFT Technologies provides CMS implementation and managed hosting services to organizations in the private and public sectors. Through successive acquisitions, it has broadened into collaboration solutions and broader IT managed services, allowing it to deliver end-to-end content infrastructure and operational hosting for enterprise and government clients.

Differentiator
Functional benefit
Problem solved
Product overview1 text field

Netrix Global is an engineering-led IT consultant and managed service provider offering a portfolio of professional and managed services. The company operates as a platform of expertise across multiple service domains including Cybersecurity, Digital Workplace, Cloud Platform, Artificial Intelligence, IT Strategy, IT Service Management, Application Development, and Data Strategy. Services are delivered through a three-phase approach (Advise, Deploy, Run) encompassing Professional Services for design and implementation, and Managed Services for ongoing operations including 24x7 Service Desk, Technical Operations Center, Security Operations Center, and Advanced Systems Management. Key service modules include Microsoft Copilot for Microsoft 365 workshops and AI Readiness Assessments.

Product and service2 records
1CMS Implementation Services
CategoryCMS implementation
Description

Design and deployment of content management systems for organizations in the private and public sector, enabling clients to publish and manage digital content without building internal CMS expertise.

2Managed Hosting Services
CategoryManaged hosting
Description

Operational managed hosting for CMS and related enterprise workloads delivered to organizations in the private and public sector, providing the infrastructure and uptime guarantees required to run production content platforms.

Scale indicator2 records

Each record includes

Type, Value, Description, Source

Partnership3 partners
Strategic tierCoreTypeTechnology or Integration
Description

Microsoft partner providing Copilot for Microsoft 365, Azure, and Microsoft 365 solutions. Netrix offers Microsoft Copilot workshops and data readiness assessments for Microsoft 365 deployments.

2AWS
Strategic tierCoreTypeTechnology or Integration
Description

AWS partner for cloud infrastructure solutions. Netrix has delivered customer projects including hybrid AWS/Azure infrastructure and AWS-powered data transformations for government clients.

netrixglobal.com
Strategic tierCoreTypeTechnology or Integration
Description

Cisco partnership for networking and collaboration solutions supporting digital workplace and cybersecurity offerings.

Recent move6 records

Each record includes

Date, Type, Title, Description, Source

Expansion highlight3 records

Each record includes

Type, Description

Peers10 records
TypeBroad incumbent
Description

Rackspace is a major managed hosting and cloud services provider serving enterprise and mid-market customers with multi-platform managed services - directly comparable to mindSHIFT's hosted services and managed IT services portfolio.

TypeDirect peer
Description

Datapipe was a managed hosting and IT services provider with similar enterprise focus and managed services portfolio - a close peer in the managed hosting and cloud infrastructure services space.

TypeDirect peer
Description

Navisite provides managed cloud services and hosting for enterprise applications including ERP/CRM platforms - directly comparable to mindSHIFT's CMS and application hosting offering.

TypeDirect peer
Description

SingleHop/INAP provides managed hosting, cloud, and dedicated server services to mid-market and enterprise customers - a peer in the managed hosting and infrastructure services market.

TypeDirect peer
Description

Hosted Solutions (acquired by Windstream) was a managed hosting provider focused on the mid-Atlantic US serving SMB and mid-market enterprise clients - comparable geographic and customer segment to mindSHIFT.

TypeDirect peer
Description

Carpathia Hosting provided compliant managed hosting and cloud services to federal and enterprise customers - comparable regulated-industry hosting positioning to mindSHIFT's public sector work.

7Perimeter (acquired by Xerox)
TypeDirect peer
Description

Perimeter Internetworking provided managed IT and hosting services before acquisition - directly comparable SMB/mid-market managed services and hosting portfolio to mindSHIFT.

8Edge Web Hosting (now Hosting.com)
TypeDirect peer
Description

Edge Web Hosting / Hosting.com provides managed hosting and CMS-focused hosting services - directly comparable to mindSHIFT's CMS implementation and hosting offering.

TypeEmerging player
Description

Acquia provides Drupal CMS hosting and digital experience platform services - comparable to mindSHIFT's CMS implementation and hosting focus, though more product-led than services-led.

TypeBroad incumbent
Description

Slalom is a large IT consulting and digital transformation services firm with cloud, application development, and data practices - comparable enterprise-focused professional services model to mindSHIFT.

Market position
Strengths4 records

Each record includes

Headline, Details, Source

Weaknesses4 records

Each record includes

Headline, Details, Source

Competitive moat3 records

Each record includes

Type, Details

Key risks5 records

Each record includes

Headline, Details, Source

Key highlights5 records

Each record includes

Headline, Details, Source

Customer concentration

Classification, Details

Named customers3 records

Each record includes

Name, Industry, Type, Use case, Source, UUID

Segment2 records

Each record includes

Title, Type, Primary, Description, Pain point addressed, Use case, Source

Ideal customer profile1 record

Each record includes

Profile, Firmographic size, Sales motion, Sales cycle length, Buying structure, Purchase trigger, Buyer persona, Geography, Industry vertical, Primary use case, Description, Pain points, Evidence proof points, Target buyer

Technology focused
No
API detail
Has APIbool
No

Docs URL, Description

AI maturity
App detail

Has app

Feature4 records

Each record includes

Title, Differentiator, Description, Source

Core technology
Revenue estimate
Valuation estimate
Number of profiles
Profiles2 records

Each record includes

Name, Designation, Designation category, Overview, Profile commentary, Source

No data
No data
Funding overview

Funding stage, Last funding date, Total funding USD

Funding rounds9 records

Each record includes

Round, Amount USD, Date, Pre money valuation, Total investors, Investors, News

Investors7 records

Each record includes

Name, Type, Date of entry, Rounds participated, Website

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A5 records

Each record includes

Name, Acquisition type, Announced date, Completed date, Status, Website, News

Investment

Each record includes

Name, Round, Announced date, Lead investor, Website, News

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

mindSHIFT Technologies

Managed IT ServicesmindSHIFT.com

mindSHIFT Technologies is a privately held Waltham, Massachusetts-based IT services firm founded in 1999 that provides CMS implementation and hosting services to private and public sector organizations.

What mindSHIFT Technologies does

mindSHIFT Technologies is a privately held IT services company headquartered in Waltham, Massachusetts, founded in 1999. According to firmographic data, the company provides CMS implementation and hosting services to organizations in both the private and public sector, with a current workforce of 51-100 employees. The company's website is listed as mindSHIFT.com.

Between 2000 and 2011, mindSHIFT Technologies pursued a capital-intensive growth strategy, raising approximately $121 million across nine funding rounds from a syndicate of prominent technology investors including Bessemer Venture Partners, Columbia Capital, Fidelity Ventures, JP Morgan, HP, Volition Capital, and TDF Ventures. During this same period the company executed five acquisitions: Union Square Technology Group (2005), Invision.com for $29 million (2007), Collaboration Online (2008), Alpheon Corporation (2011), and ORBIT Systems (2011). The disclosed leadership team consists of Dave Paris (CTO) and Steven Robinson (Chief Legal Officer).

Note on data quality: A substantial portion of the aggregated source material (tagged with source ID) describes Netrix Global, a separate IT consulting and managed services firm founded in 1994 with 600+ technical engineers. That content has been excluded from the substantive analysis above to avoid attributing Netrix Global facts to mindSHIFT Technologies. The company's post-2011 strategic activity, current product portfolio, revenue, customer base, and ownership status are not disclosed in the available input.

mindSHIFT Technologies firmographics

Firmographics
Name
mindSHIFT Technologies
Legal name
Netrix, LLC
Website
http://www.mindSHIFT.com
Company type
Private
Founded year
1999
Operating status
Operating
Headcount range
51–100 employees
Short description
mindSHIFT Technologies is a privately held Waltham, Massachusetts-based IT services firm founded in 1999 that provides CMS implementation and hosting services to private and public sector organizations.
Ownership category
akta.pro rank

mindSHIFT Technologies industry classification

Industry
Product category
Managed IT Services
NAICS
Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (5182), Computer Systems Design and Related Services (5415), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518)
SIC
Services-Computer Programming, Data Processing, Etc. (7370), Services-Computer Integrated Systems Design (7373), Services-Computer Processing & Data Preparation (7374)
akta.pro primary industry
Managed Application Platforms (App PaaS & Runtime Services) (HDABAAAD)
akta.pro secondary industries
Enterprise Application Data Migration & Master Data Management Services (BPAEAGAJ), ITSM Managed Services (Run/Operate/Optimize) (BPAEAJAN), Blogging & CMS Content Platforms (BPAMAJAG)

Keywords

  • CMS implementation services
  • Managed hosting services
  • Content management systems
  • IT managed services
  • Enterprise hosting solutions

Where mindSHIFT Technologies is headquartered

Location

Headquarters

HQ city
Waltham
HQ country
United States
HQ region
North America

Markets served

mindSHIFT Technologies business model

Business model
GTM type
B2B
Offering type
Services
Cost components
Personnel, Technology or R&D, Infrastructure, Operations, Marketing or Sales

Revenue model

  1. Professional Services: Design modern IT architectures and implement market-leading technologies with IT professionals and project managers. Services include consulting on leveraging existing resources, extending team capabilities for specific projects.
  2. Managed Services: Ongoing 24x7 management of client environments with comprehensive support including service desk, technical operations, security operations, and advanced systems management.

Pricing tiers

ModelBillingPrice
OtherMulti-year contractProfessional Services

Go-to-market motion1 record

Distribution channels2 records

Marketing channels4 records

mindSHIFT Technologies product offering

Product offering

Core offering

mindSHIFT Technologies provides CMS implementation and managed hosting services to organizations in the private and public sectors. Through successive acquisitions, it has broadened into collaboration solutions and broader IT managed services, allowing it to deliver end-to-end content infrastructure and operational hosting for enterprise and government clients.

Product overview

Netrix Global is an engineering-led IT consultant and managed service provider offering a portfolio of professional and managed services. The company operates as a platform of expertise across multiple service domains including Cybersecurity, Digital Workplace, Cloud Platform, Artificial Intelligence, IT Strategy, IT Service Management, Application Development, and Data Strategy. Services are delivered through a three-phase approach (Advise, Deploy, Run) encompassing Professional Services for design and implementation, and Managed Services for ongoing operations including 24x7 Service Desk, Technical Operations Center, Security Operations Center, and Advanced Systems Management. Key service modules include Microsoft Copilot for Microsoft 365 workshops and AI Readiness Assessments.

Differentiator

Problem solved

Functional benefit

Products and services

  • CMS Implementation Services Design and deployment of content management systems for organizations in the private and public sector, enabling clients to publish and manage digital content without building internal CMS expertise.
  • Managed Hosting Services Operational managed hosting for CMS and related enterprise workloads delivered to organizations in the private and public sector, providing the infrastructure and uptime guarantees required to run production content platforms.

Companies that use mindSHIFT Technologies

Customer profile

Named customers3 records

Segments2 records

Ideal customer profiles1 record

mindSHIFT Technologies technology and API

Technology

Technology focussed No

API detail

Has API
No
API docs
API detail

Core technology

AI maturity

App detail

Feature4 records

mindSHIFT Technologies partnerships and signals

Strategic signal

Partnerships

Three partnerships are on record, tiered core.

  • MicrosoftcoreTechnology or IntegrationMicrosoft partner providing Copilot for Microsoft 365, Azure, and Microsoft 365 solutions. Netrix offers Microsoft Copilot workshops and data readiness assessments for Microsoft 365 deployments.
  • AWScoreTechnology or IntegrationAWS partner for cloud infrastructure solutions. Netrix has delivered customer projects including hybrid AWS/Azure infrastructure and AWS-powered data transformations for government clients.
  • CiscocoreTechnology or IntegrationCisco partnership for networking and collaboration solutions supporting digital workplace and cybersecurity offerings.

Scale indicators2 records

Recent moves6 records

Expansion highlights3 records

mindSHIFT Technologies competitors and assessment

Company assessment

Broad incumbents

  • Rackspace Technology: Rackspace is a major managed hosting and cloud services provider serving enterprise and mid-market customers with multi-platform managed services - directly comparable to mindSHIFT's hosted services and managed IT services portfolio.
  • Slalom Consulting: Slalom is a large IT consulting and digital transformation services firm with cloud, application development, and data practices - comparable enterprise-focused professional services model to mindSHIFT.

Direct peers

  • Datapipe (now part of Rackspace): Datapipe was a managed hosting and IT services provider with similar enterprise focus and managed services portfolio - a close peer in the managed hosting and cloud infrastructure services space.
  • Navisite: Navisite provides managed cloud services and hosting for enterprise applications including ERP/CRM platforms - directly comparable to mindSHIFT's CMS and application hosting offering.
  • SingleHop (now INAP): SingleHop/INAP provides managed hosting, cloud, and dedicated server services to mid-market and enterprise customers - a peer in the managed hosting and infrastructure services market.
  • Hosted Solutions: Hosted Solutions (acquired by Windstream) was a managed hosting provider focused on the mid-Atlantic US serving SMB and mid-market enterprise clients - comparable geographic and customer segment to mindSHIFT.
  • Carpathia Hosting (now QTS): Carpathia Hosting provided compliant managed hosting and cloud services to federal and enterprise customers - comparable regulated-industry hosting positioning to mindSHIFT's public sector work.
  • Perimeter (acquired by Xerox): Perimeter Internetworking provided managed IT and hosting services before acquisition - directly comparable SMB/mid-market managed services and hosting portfolio to mindSHIFT.
  • Edge Web Hosting (now Hosting.com): Edge Web Hosting / Hosting.com provides managed hosting and CMS-focused hosting services - directly comparable to mindSHIFT's CMS implementation and hosting offering.

Emerging players

  • Acquia: Acquia provides Drupal CMS hosting and digital experience platform services - comparable to mindSHIFT's CMS implementation and hosting focus, though more product-led than services-led.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat3 records

Key risks5 records

Key highlights5 records

Customer concentration

mindSHIFT Technologies social profiles

Digital presence

mindSHIFT Technologies financial estimates

Financial estimate

Revenue estimate

Valuation estimate

mindSHIFT Technologies leadership team

Management profile

Number of profiles

Profiles2 records

mindSHIFT Technologies funding detail

Funding detail

Funding overview

Funding rounds9 records

Investors7 records

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

mindSHIFT Technologies M&A and investment

M&A and investment

M&A5 records

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about mindSHIFT Technologies

What does mindSHIFT Technologies do?

mindSHIFT Technologies provides CMS implementation and managed hosting services to organizations in the private and public sectors. Through successive acquisitions, it has broadened into collaboration solutions and broader IT managed services, allowing it to deliver end-to-end content infrastructure and operational hosting for enterprise and government clients.

Is mindSHIFT Technologies a public or private company?

mindSHIFT Technologies is a private company. It is classified as venture growth investor backed and is currently operating.

When was mindSHIFT Technologies founded?

mindSHIFT Technologies was founded in 1999. It employs 51 to 100 people.

Where is mindSHIFT Technologies based?

mindSHIFT Technologies is headquartered in Waltham, United States, in the North America region.

How does mindSHIFT Technologies make money?

Two revenue lines are on record. Professional Services are the primary driver. The others are managed Services.

Who are mindSHIFT Technologies's main competitors?

Broad incumbents on record are Rackspace Technology and Slalom Consulting. Direct peers are Datapipe (now part of Rackspace), Navisite, SingleHop (now INAP), Hosted Solutions, Carpathia Hosting (now QTS), Perimeter (acquired by Xerox) and Edge Web Hosting (now Hosting.com). Acquia is listed as an emerging player.

Does mindSHIFT Technologies have an API?

No public API is recorded for mindSHIFT Technologies.

What industry is mindSHIFT Technologies in?

mindSHIFT Technologies's product category is Managed IT Services. Its primary akta.pro industry code is HDABAAAD, Managed Application Platforms (App PaaS & Runtime Services), with a secondary code of BPAEAGAJ, Enterprise Application Data Migration & Master Data Management Services. Its NAICS code is 5182 and its SIC code is 7370.

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Live signals
PR Newswire365 Data Centers Acquires Commack, Long Island Data Center from mindSHIFT Technologies365 Data Centers has acquired the 24,000-square-foot Commack data center facility in Long Island from mindSHIFT Technologies, a subsidiary of Ricoh. This transaction increases 365 Data Centers' total portfolio to 12 facilities and expands its carrier network presence in the Northeast market. As part of the agreement, mindSHIFT will become a long-term customer of 365 and continue to provide managed IT services locally.PR NewswireILTACON: Ricoh and mindSHIFT help legal professionals work smarter with advanced servicesRicoh USA, Inc. and its subsidiary mindSHIFT Technologies announced their participation at ILTACON 2017, a legal technology conference held August 13-17 in Las Vegas. The companies are showcasing their strategic services portfolio designed to help law firms and legal departments improve operational efficiencies and reduce costs through workplace technologies, cloud services, and migration to Windows 10 and Office 365.PR NewswiremindSHIFT Ranked Ninth Among Top 100 Cloud Services ProvidersmindSHIFT Technologies, Inc. was ranked ninth among the world's Top 100 cloud services providers in Penton's sixth-annual Talkin' Cloud 100 report, published October 11, 2016. Over the course of two years, the company elevated its rank by 14 positions, climbing from #25 in 2014 to #9 in 2016, based on data from an online survey conducted through June to August 2016. The ranking considered annual cloud services revenue growth and input from Penton Technology's Channel editors.PR NewswireILTACON News: Ricoh and mindSHIFT deliver cloud-based solutions to help law firms transform into law businessesRicoh USA, Inc. announced its product lineup at ILTACON 2016, showcasing cloud-based solutions designed to help law firms streamline business processes and drive operational efficiencies. The company's booth featured Meeting Room Services, collaboration solutions, and the newly unveiled RICOH eDiscovery On Demand solution, while subsidiary mindSHIFT demonstrated Microsoft Windows 10 capabilities tailored for legal IT environments. The solutions leverage cloud technologies to address pain points such as inefficient meetings, lack of process standardization, and outdated collaboration tools in law firms.PR NewswiremindSHIFT opens new data center to support customers' complex IT and cloud demandsmindSHIFT Technologies, Inc., a Ricoh company, announced the opening of a new state-of-the-art data center in Commack, New York on May 19, 2016. The facility is designed to support customers' IT and cloud demands with expanded Disaster Recovery, cloud hosting, and support services. The data center incorporates sustainability features including energy-efficient cooling units and a hydro power program.GlobeNewswiremindSHIFT Provides Compliance and Electronic Discovery Services With the Acquisition of FivePointsmindSHIFT acquired FivePoints Compliance Inc. to offer electronic discovery and SEC-compliant messaging services to broker-dealers and law firms. The acquisition strengthens mindSHIFT's financial services offerings and provides FivePoints customers with broader IT services. The combined teams will develop new products, including compliant enterprise instant messaging.