What Hosted Solutions does

TierPoint (TierPoint, LLC) is a US-based managed IT services provider headquartered in St. Louis, Missouri, operating more than 40 owned data centers across 18 states. The company delivers hybrid cloud, colocation, disaster recovery, managed security, and managed applications services to regulated and mid-to-large enterprises in financial services, healthcare, technology and SaaS, government, manufacturing, and other verticals. Named customer engagements include Groq, JW Software, RAPA, the Maryland Department of Information Technology, and Boost Run, spanning AI infrastructure, SaaS, manufacturing, and state government workloads.

The core technology portfolio is built on three integrated layers. The infrastructure layer comprises owned colocation facilities, including high-density colocation with advanced cooling purpose-built for AI and high-performance workloads, plus carrier-diverse network services and cloud connectivity on-ramps. The cloud layer delivers managed public cloud (Azure, AWS, Azure Local), managed private cloud on hyperconverged infrastructure, and multitenant cloud. The security layer is consolidated under the TierPoint Adapt Platform, a 2024-launched unified suite combining AI-driven analytics with human SOC expertise and covering managed detection and response, next-generation firewall, multi-factor authentication, endpoint protection, SOC-as-a-Service, and WAF/DDoS defense. Disaster recovery and backup capabilities are delivered through an integrated partner stack using HPE Zerto, Commvault, Veeam, Nutanix Leap, and VMware vCloud Director Availability.

TierPoint monetizes primarily through recurring subscriptions for managed services, colocation, and DRaaS/BaaS, supplemented by professional-services revenue from hybrid cloud, security, application modernization, DevOps, and data analytics consulting. The company maintains a dedicated IBM Mainframe and Power Systems managed-services practice, a distinct vertical specialization that anchors large regulated workloads. Go-to-market combines consultative direct enterprise field sales targeting transformational IT leaders with a Channel Partner Program for mid-market reach and a Technology Partner ecosystem for integration interoperability. Pricing is quote-based and not publicly disclosed. The company holds FedRAMP Moderate authorization and supports HIPAA and PCI DSS compliance, and is accredited by the Better Business Bureau.

Name

Hosted Solutions

Legal name

TierPoint, LLC

Website

https://hostedsolutions.com

Company type

Private

Founded year

2001

Operating status

Operating

Headcount range

101–250 employees

Short description

TierPoint is a US-based managed IT services provider delivering hybrid cloud, colocation, disaster recovery, and managed security solutions through 40+ owned data centers across 18 states to enterprise and regulated customers.

Ownership category

akta.pro rank

Product category

Cloud Infrastructure & Managed IT Services

NAICS

Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518), Computer Systems Design and Related Services (5415)

SIC

Services-Computer Programming, Data Processing, Etc. (7370), Services-Computer Processing & Data Preparation (7374)

akta.pro primary industry

Private Cloud Platforms (On‑Prem Cloud Stacks) (HDABABAA)

akta.pro secondary industries

Cloud Security Posture Management (CSPM) (HDABAHAA), Edge Compute Infrastructure (Servers, HCI, GPU/AI at Edge) (HDABAOAC), Edge Compliance, Governance & Data Sovereignty Infrastructure (HDABAOAL)

Keywords

• Hybrid cloud services
• Data center colocation
• Managed IT services
• Disaster recovery
• IT security solutions

Headquarters

HQ city

Raleigh

HQ country

United States

HQ region

North America

Offices24 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Infrastructure, Personnel, Technology or R&D, Operations, Marketing or Sales

Revenue model

1. Managed Services: Recurring managed services revenue including cloud services, managed security, managed applications, managed databases, OS management, and help desk services. Subscription-based service model with monthly/annual billing.
2. Colocation Services: Data center colocation services with hardware deployment in TierPoint facilities. Revenue based on space, power, and connectivity requirements.
3. Disaster Recovery as a Service (DRaaS): Business continuity services including DRaaS, Backup as a Service, and disaster recovery consulting. Subscription and usage-based pricing.
4. Advisory & Consulting Services: Professional consulting services including hybrid cloud consulting, security consulting, application modernization, DevOps, and data analytics.
5. IBM Managed Services: 24/7/365 management for IBM mainframe and IBM Power Systems workloads. Comprehensive monitoring and infrastructure management.

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels7 records

Core offering

TierPoint provides enterprise hybrid cloud, colocation, managed security, and disaster recovery services across 40+ owned-and-operated data centers in 18 U.S. states. Its core portfolio includes managed public cloud (Azure, AWS), managed private cloud, colocation, backup, DRaaS, and managed IT services delivered through its proprietary TierPoint Adapt platform for organizations with regulated, mission-critical, or latency-sensitive workloads.

Product overview

TierPoint is a managed IT services provider offering a comprehensive portfolio of hybrid cloud, security, disaster recovery, and data center solutions. The core offering consists of multiple integrated service categories: Cloud Services (public, private, multitenant cloud, and Azure Local), IT Security (the Adapt Platform with MDR, NGFW, MFA, AV, SOC), Applications (SAP and M365 managed services), Advisory & Consulting, Disaster Recovery (DRaaS with Zerto/Nutanix, BaaS with Commvault/Veeam), Managed Services (database, help desk, OS management), Colocation (with AI high-density options), and IBM Managed Services (Power Systems and Mainframe). The company operates across 40+ data centers in the US and is cloud-agnostic, recommending solutions based on workload requirements.

Differentiator

Problem solved

Functional benefit

Quantifiable outcome

• Backup and recovery times improved from hours to minutes for Maryland DoIT
• +1 more outcomes

Named customers5 records

Segments7 records

Ideal customer profiles5 records

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration5 records

AI capability2 records

Feature5 records

Partnerships

Six partnerships are on record, tiered core.

• MicrosoftcoreTechnology or IntegrationTierPoint earned Microsoft's Solutions Partner designation for Support Services, demonstrating expertise in helping customers maximize Microsoft technologies and cloud investments. Offers Managed Azure services including Azure Local extension capabilities.
• AWScoreTechnology or IntegrationAWS Managed Services providing design, implementation, management, and security for AWS environments with certified experts. Cloud connectivity on-ramps available.
• HPE ZertocoreTechnology or IntegrationZerto Disaster Recovery as a Service (DRaaS) ensuring resiliency for applications, data, and infrastructure through continuous data protection and disaster recovery orchestration.
• CommvaultcoreTechnology or IntegrationEnterprise-grade backup protection powered by Commvault for Backup as a Service (BaaS) offerings, providing comprehensive data protection.
• VeeamcoreTechnology or IntegrationVeeam Cloud Connect enables customers to extend their Veeam backup infrastructure with hosted offsite backups through TierPoint facilities.
• IBMcoreTechnology or IntegrationWorld-class team of IBM-certified solutions experts delivering comprehensive 24/7/365 management for IBM mainframe (z) and IBM Power Systems workloads (IBM i and AIX).

Scale indicators3 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• CoreSite (American Tower): CoreSite, owned by American Tower, operates a footprint of interconnection-dense colocation facilities primarily in the US, with strong cloud on-ramps and direct-connect ecosystems. It competes directly with TierPoint for enterprises seeking colocation paired with hybrid cloud connectivity.
• DataBank: DataBank is a US colocation and edge infrastructure provider with 60+ data centers, offering colocation, cloud, and managed services comparable to TierPoint's portfolio. It is a direct competitor in the same vertical-focused hybrid IT motion across financial services, healthcare, and government.
• QTS Realty Trust: QTS Realty Trust, now owned by Blackstone, operates hyperscale and enterprise data centers across the US and is a direct competitor in large-footprint colocation and hybrid cloud hosting, particularly for federal and enterprise customers with regulated workloads.
• Digital Realty Trust: Digital Realty is one of the largest global data center REITs operating 300+ facilities across 50+ metros. It competes directly with TierPoint in retail and wholesale colocation, with a comparable focus on hyperscale cloud connectivity and enterprise hybrid deployments, though at materially larger scale.
• Flexential: Flexential is a US-focused colocation and managed cloud provider with 40+ data centers and a portfolio very similar to TierPoint's, including colocation, managed private/public cloud, DRaaS, and managed security. It is one of the closest head-to-head competitors for mid-market and enterprise hybrid IT customers.
• Equinix: Equinix is the largest global colocation and interconnection provider operating hundreds of IBX data centers across the Americas, EMEA, and APAC. It is directly comparable to TierPoint as both companies sell colocation, cross-connects, and increasingly managed cloud adjacency services to enterprise customers with hybrid IT requirements.
• Rackspace Technology: Rackspace is a leading pure-play managed cloud services provider across AWS, Azure, Google Cloud, and private cloud. It directly overlaps with TierPoint's Managed Azure, Managed AWS, and hybrid cloud consulting practices, competing for the same enterprise customers on multi-cloud managed services.
• Cyxtera Technologies: Cyxtera operates a global colocation footprint with integrated managed cloud and security services, closely mirroring TierPoint's hybrid cloud + security platform approach. It is a direct competitor for enterprise customers seeking colocation bundled with managed services.
• Switch (DigitalBridge): Switch, owned by DigitalBridge, is a US hyperscale data center operator known for high-density, energy-efficient facilities and enterprise colocation. It competes with TierPoint for enterprise and government customers needing large-scale colocation and managed services, including AI workloads.
• Iron Mountain Data Centers: Iron Mountain operates a global colocation portfolio (including US facilities) with strong records management adjacency and compliance positioning. It competes directly with TierPoint for compliance-sensitive enterprise and government workloads requiring colocation, DRaaS, and managed services.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/tierpoint

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

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