Unity House of Troy

What Unity House of Troy does

Unity House of Troy is a Rensselaer County, New York-based nonprofit human services agency founded in 1971 that delivers a multi-program portfolio addressing interconnected community needs across the Capital Region. Its service lines include the Kathryn Allen Center for Domestic and Sexual Violence Services (a 33-bed confidential shelter), Housing and Support Services for adults living with mental illness, HIV/AIDS, and/or chemical dependency, the Northeast Career Planning at Unity House employment and vocational rehabilitation program (added through a January 2021 merger with Northeast Career Planning), A Child's Place (early intervention, preschool, and developmental therapies), Youth Programming including the Traveling Summer Camp, Community Resources (food pantry and community meals serving up to 200 guests), the Unity House Law Project, and the ReStyle thrift store. Following the 2021 merger, the combined organization employs approximately 410 staff across multiple program sites in Troy, Loudonville, and Menands.

The organization generates revenue through five principal streams: individual and corporate donations (one-time, recurring, and major gifts including stock transfers), government grants and contracts funding HIV/AIDS, mental health, housing, and domestic violence services, retail operations through ReStyle thrift store, planned giving and deferred gifts, and special events such as the annual Golf FORE Unity House tournament and An Evening of Unity cocktail party. All core human services are provided free of charge to clients, while ReStyle employs standardized per-category unit pricing designed to streamline processing of over 1,000 pounds of weekly clothing donations and to issue vouchers (over $5,000 annually) for emergency-need shoppers.

The business model is community-led, relying on partnerships with schools, healthcare providers, law enforcement, and corporate funders (notably CDPHP Foundation and Cap Com Federal Credit Union), a multichannel awareness and donor-engagement operation including Facebook, Instagram, LinkedIn, e-Newsletter, press coverage, and signature fundraising events, and direct service delivery through program sites. There is no proprietary technology product, software platform, or AI capability; technology usage is limited to standard nonprofit donor management, case management, and communications systems. The organization is governed by a Board of Directors, led by CEO Chris Burke and chaired by Kathleen (Kate) Koval, and operates as an independent nonprofit with no parent company or private equity ownership.

Name

Unity House of Troy

Legal name

Unity House of Troy

Website

https://unityhouseny.org

Company type

Private

Founded year

1971

Operating status

Operating

Headcount range

251–500 employees

Short description

Unity House of Troy is a Rensselaer County, New York-based nonprofit human services agency delivering domestic violence shelter, supportive housing, career planning, children's services, and community resources to vulnerable populations across the Capital Region, supported by approximately 410 staff post the 2021 Northeast Career Planning merger.

Ownership category

akta.pro rank

Product category

Human Services

NAICS

Community Housing Services (62422), Temporary Shelters (624221), Services for the Elderly and Persons with Disabilities (62412), Residential Intellectual and Developmental Disability, Mental Health, and Substance Abuse Facilities (6232)

SIC

Services-Social Services (8300)

akta.pro primary industry

Community Centers & Neighborhood Support Services (BPAGAEAL)

akta.pro secondary industries

Homelessness Prevention, Shelter & Supportive Housing Services (BPAIANAC), Housing Assistance & Homeless Services (BPAGAEAB), Disability Services & Independent Living Support (BPAGACAG)

Keywords

• Human services nonprofit
• Domestic violence services
• Community housing support
• Career planning services
• Thrift store retail

Headquarters

HQ city

Troy

HQ country

United States

HQ region

North America

Offices5 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Marketing or Sales, Others

Revenue model

1. Individual and Corporate Donations: Monetary donations from individuals and corporations, including one-time gifts, recurring donations, and major donor contributions. Donations can be made online, by check, or through stock transfers.
2. Government Grants and Contracts: Funding from government sources including federal, state, and local programs. Services for HIV/AIDS, mental health, housing, and domestic violence often receive government support.
3. ReStyle Thrift Store: Revenue-generating thrift store selling gently used clothing, shoes, and accessories. Store also provides vouchers for those in emergency need, allowing them to shop for free while maintaining dignity of choice.
4. Planned Giving and Deferred Gifts: Legacy giving programs including life insurance beneficiary designations, planned gifts, and estate planning contributions.
5. Special Events: Annual signature events including Golf FORE Unity House and An Evening of Unity cocktail party. Events feature sponsorship opportunities, ticket sales, silent auctions, and recognition awards.

Pricing tiers

Go-to-market motion2 records

Distribution channels2 records

Marketing channels9 records

Core offering

Unity House of Troy is a Rensselaer County-based nonprofit human service agency providing wraparound services to community members in need. Core offerings include a 33-bed confidential domestic and sexual violence shelter and counseling program, supported housing for adults with mental illness, HIV/AIDS, or chemical dependency, career planning and supported employment for people with disabilities, early intervention and therapy for children, community resources including a food pantry and community meal, and the ReStyle thrift store that also issues vouchers for emergency clothing needs.

Product overview

Unity House of Troy is a Rensselaer County-based human service agency that provides a wide range of services to meet otherwise unmet needs of people in the community who are hurting and struggling. The organization operates multiple programs including: A Child's Place for children's therapy and educational services; Community Resources for basic needs; Domestic and Sexual Violence Services including the Kathryn Allen Center shelter; Housing and Support Services for adults with mental illness, HIV/AIDS, or chemical dependency; Northeast Career Planning at Unity House for employment services; Youth Programming including traveling summer camp; and ReStyle Thrift Store for clothing assistance. These programs work together to address poverty, mental health, domestic violence, and homelessness in the Capital Region.

Differentiator

Problem solved

Functional benefit

Brands

• ReStyle: Thrift store operated by Unity House offering gently used clothes, shoes, and accessories. Provides vouchers for those with emergency needs to shop for free. Located at 2431 Sixth Avenue, Troy.
• A Child's Place at Unity House
• Kathryn Allen Center
• EmploymentU
• Community Ambassador Program

Products and services

• A Child's Place at Unity House Therapy and educational services offered in center, home, and community settings for children. Provides early intervention and preschool developmental services including speech/language therapy, physical therapy, and occupational therapy. Target users are children from infancy through adolescence and their families.
• Community Resources

Quantifiable outcome

• Serves over 1,500 children annually through Children's Holiday Program
• +3 more outcomes

Named customers7 records

Segments6 records

Ideal customer profiles5 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Ten partnerships are on record, tiered core, minor, supporting and key.

• Kathryn Allen CentercoreOthers · 5 January 2026Named center for Domestic and Sexual Violence Services that experienced a fire on January 5, 2025. Community outpouring of support following the incident.
• Loft 433 at The Hedley BuildingminorOthers · 9 June 2025Venue host for An Evening of Unity annual signature fundraiser on October 23, 2025.
• Capital Region Menstrual HealthsupportingStrategic or Co-development Partner · 28 August 2024Provided community boxes with free period products at Unity House and other sites. No-barrier access to menstrual products for those in need.
• Northeast Career PlanningcoreStrategic or Co-development Partner · 1 January 2021Merger completed January 1, 2021 combining two Capital Region human services organizations. Northeast Career Planning programs continue under Unity House name as 'a service of Unity House.' Expands employment services and career planning for people with disabilities and barriers to employment.
• Families in Need of Assistance (FINA)keyStrategic or Co-development Partner · 5 October 2019FINA Executive Director Cynthia Urbach honored with Outstanding Volunteer Award. FINA developed first Zero Tolerance Policy for Domestic Violence in Albany Police Department and created DV training for judges.
• Boys & Girls Club of the Capital AreakeyStrategic or Co-development Partner · 5 October 2019Key collaborator on youth programming and teen domestic violence awareness. Honored with Outstanding Community Partner Award for empowering youth with self-confidence and self-esteem.
• Hudson-Mohawk Humane SocietysupportingStrategic or Co-development PartnerCollaboration for pet fostering program - Humane Society fosters pets of domestic violence victims while they seek shelter. Partnership allows survivors to escape without leaving pets behind.
• St. Peter's Health PartnerssupportingStrategic or Co-development PartnerDonations of goods and personal care items for domestic violence shelter residents. Staff from Sexual Assault and Crime Victims Assistance program participated in collection drives.
• NYSID (NY State Industries for the Disabled)keyStrategic or Co-development PartnerNYSID works with Unity House's career planning program to help people with disabilities achieve career goals. Awards William B. Joslin Outstanding Performance Award to exceptional candidates.
• Hudson-Mohawk Road Runners ClubsupportingStrategic or Co-development PartnerOrganizes CDPHP Workforce Team Challenge, largest running event in Capital District, with Unity House as beneficiary charity alongside Girls on the Run.

Scale indicators6 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Catholic Charities of the Diocese of Albany: Faith-based nonprofit serving the Capital Region with a comparable portfolio of human services including food assistance, housing support, immigration services, and emergency aid. Operates across multiple counties with similar wraparound service delivery and donor-funded revenue model.
• Equinox Inc: Albany-based nonprofit providing housing, domestic violence services, mental health programs, and youth services to vulnerable populations in the Capital Region. Directly overlaps with Unity House's DV shelter, supportive housing, and community resource programs.
• Goodwill Industries of Northeastern New York: Regional Goodwill affiliate providing vocational rehabilitation, supported employment, and job training for people with disabilities and barriers to employment — directly mirroring the post-merger Northeast Career Planning at Unity House program portfolio.
• YWCA Northeastern New York: Capital Region YWCA operating domestic violence shelters, sexual assault support, and women's empowerment programs. Directly comparable to Unity House's Kathryn Allen Center DV services and community education programs.
• The Arc New York: Statewide nonprofit providing services for people with intellectual and developmental disabilities — overlapping directly with Unity House's Northeast Career Planning supported employment and disability services portfolio.
• Boys & Girls Clubs of the Capital Area: Existing Unity House partner (recipient of Outstanding Community Partner Award in 2019) providing youth programming, teen development, and out-of-school enrichment across the Capital Region. Comparable in youth services mission and community-based delivery model.

Broad incumbents

• Northern Rivers Family of Services: Large Capital Region nonprofit providing child and family services, mental health, addiction recovery, and education programs across multiple counties. Broader geographic footprint and larger service portfolio than Unity House makes it an established incumbent in the regional human services space.
• YMCA of Troy: Community-based nonprofit operating youth programming, childcare, and family services in the same Troy/Rensselaer County geography. Broader health/fitness focus but overlapping youth and family service mission with Unity House's A Child's Place and Traveling Summer Camp.

Others

• United Way of the Greater Capital Region: Regional funder and convener that supports Unity House and similar human services agencies through grantmaking and volunteer mobilization. Functions as a complementary ecosystem partner rather than direct competitor.

Regional players

• Rensselaer County Department of Social Services: County government agency administering TANF, SNAP, child welfare, housing assistance, and emergency services in the same service area as Unity House. Functions as both a referral partner and government funding source rather than a direct peer competitor.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• YouTubeyoutube.com/watch?v=LxE_VPU_om0
• Facebookfacebook.com/pages/Unity-House-of-Troy-Inc/149439719300
• LinkedInlinkedin.com/company/unity-house
• Instagraminstagram.com/unityhouseoftroy

Revenue estimate

Valuation estimate

Number of profiles

Profiles9 records

Subsidiaries5 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Unity House of Troy