Fastmail
- Company typePrivate
- Founded1999
- HeadquartersMelbourne, Australia
- Headcount11–50
- GTM typeB2C
- OfferingSoftware
Fastmail firmographics
Firmographics- Name
- Fastmail
- Legal name
- Fastmail Pty Ltd
- Website
- https://fastmail.com
- Company type
- Private
- Founded year
- 1999
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Ownership category
- akta.pro rank
Where Fastmail is headquartered
LocationHeadquarters
- HQ city
- Melbourne
- HQ country
- Australia
- HQ region
- Oceania
Offices1 record
Markets served
Fastmail business model
Business model- GTM type
- B2C
- Offering type
- Software
- Cost components
- Technology or R&D, Infrastructure, Personnel, Marketing or Sales, Operations
Revenue model
- Email Hosting Subscription: Fastmail operates as a paid-only email service with no advertising, data mining, or free tier. Revenue is generated exclusively through subscription plans for personal and business email hosting, calendar, and contacts services. The subscription model includes tiered pricing based on storage and features, with a free 30-day trial available.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | Basic subscription starting at $5 per month |
Go-to-market motion2 records
Distribution channels6 records
Marketing channels7 records
Fastmail product offering
Product offeringCore offering
Fastmail is a paid-only email, calendar, and contacts hosting service delivered via web, desktop, and mobile apps to individuals and businesses worldwide. The service emphasizes privacy with no advertising, no data mining, and features such as Masked Email and spy pixel blocking. Revenue is generated entirely through tiered monthly subscriptions starting at $5, with a 30-day free trial.
Product overview
Fastmail is a privacy-focused email and productivity service provider offering a unified platform for email, calendar, and contacts management. The core product is Fastmail, an ad-free email hosting service available across web, desktop (Windows, macOS, Linux), and mobile (iOS, Android) applications. The platform includes Fastmail Calendar for scheduling and event management, Fastmail Contacts for address book functionality, and Masked Email for privacy protection. Fastmail also operates Topicbox as a mailing list sub-brand. The company provides a public API for developers to build integrations, with successful partnerships including password managers 1Password and Bitwarden. All services emphasize privacy, security, no data selling, and support for open standards including JMAP and CalDAV.
Differentiator
Problem solved
Functional benefit
Brands
- Topicbox: Mailing list service operated as part of Fastmail's services portfolio.
- Pobox
- Listbox
Products and services
- Fastmail Email, Calendar, and Contacts Hosting Subscription-based email, calendar, and contacts hosting for individuals and businesses, delivered via web, desktop, and mobile apps with privacy features including Masked Email and spy pixel blocking, no advertising, and full data portability.
- Fastmail Desktop App Native desktop application for Windows, macOS, and Linux providing offline access to email, calendar, and contacts with seamless OS integration, included with a Fastmail subscription.
- Fastmail Mobile App (iOS and Android) Native mobile applications for iOS (App Store) and Android (Google Play) providing access to Fastmail email, calendar, and contacts on smartphones and tablets.
- Topicbox Mailing List Service Mailing list service for organizations and teams, operated by Fastmail as a wholly owned sub-brand, providing group mailing list management.
- Pobox Lifetime Email Lifetime email forwarding, filtering, and domain service operated as a wholly owned sub-brand of Fastmail.
- Fastmail API for Developers Public application programming interface (API) that allows developers to build client applications integrating with Fastmail's email, calendaring, and contacts services, including masked email creation, calendar sync, and contact management.
Companies that use Fastmail
Customer profileNamed customers3 records
Segments3 records
Ideal customer profiles3 records
Fastmail technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- Yes
- API docs
- API detail
Core technology
AI maturity
App detail
Integration5 records
Feature7 records
Fastmail partnerships and signals
Strategic signalPartnerships
One partnership is on record.
- PartnerStackcorePartnerStack is Fastmail's affiliate and reseller platform partner, providing infrastructure for managing affiliate commissions and reseller accounts. Fastmail's PartnerStack program allows partners to register, access dashboards, and earn monthly payouts for customer referrals.
Scale indicators3 records
Recent moves6 records
Expansion highlights6 records
Fastmail competitors and assessment
Company assessmentDirect peers
- HEY: HEY, from Basecamp, is a paid-only reimagined email service emphasizing privacy, productivity, and workflow innovation. Fastmail's own website explicitly lists 'Move from HEY' as a migration guide, confirming direct competitive overlap in the privacy-conscious paid email segment.
- Mailbox.org: Mailbox.org is a Berlin-based paid email and productivity suite offering email, calendar, contacts, and cloud storage with strong privacy and sustainability positioning. It directly competes with Fastmail for privacy-conscious individual and SMB customers in Europe and globally.
- Startmail: StartMail is a Netherlands-based paid email service from the creators of Startpage, focused on privacy and encryption. It targets the same individual privacy-conscious segment as Fastmail with comparable subscription pricing.
- Posteo: Posteo is a Germany-based paid, ad-free, privacy-focused email hosting service with calendar and contact features. It is structurally similar to Fastmail in business model, target customer, and feature set.
- Proton Mail: Proton's flagship email service competes head-to-head with Fastmail as a paid, privacy-focused, end-to-end encrypted email provider. Proton offers a broader ecosystem (VPN, Drive, Calendar) but targets the same privacy-conscious individual and SMB customer base that Fastmail serves.
- Tutanota (Tuta): Tutanota is a Germany-based paid email provider with end-to-end encryption and a privacy-first focus. It targets the same individual and SMB audience as Fastmail and competes on similar subscription pricing tiers.
Emerging players
- Migadu: Migadu is a smaller Switzerland-based email hosting provider offering white-label and domain email services. It overlaps with Fastmail on custom-domain business email and reseller functionality but at a smaller scale.
Broad incumbents
- Microsoft 365 (Outlook): Microsoft Outlook, bundled with Microsoft 365, is one of the dominant business email platforms and a primary alternative for Fastmail's SMB and enterprise customers. Microsoft also has a major migration guide listed on Fastmail's site.
- Google Workspace (Gmail): Google's Gmail and Workspace dominate the email hosting market that Fastmail competes in. Gmail is the primary migration source cited on Fastmail's own website, making Google the principal incumbent competitor in both consumer and business segments.
- Rackspace Email: Rackspace offers hosted business email and productivity services targeting SMBs and enterprises. It competes with Fastmail's business segment on domain email hosting, though it operates a broader managed-IT services portfolio.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights7 records
Customer concentration
Fastmail social profiles
Digital presenceFastmail compliance and trust
Trust signalCompliance2 records
Fastmail financial estimates
Financial estimateRevenue estimate
Valuation estimate
Fastmail leadership team
Management profileNumber of profiles
Profiles4 records
Fastmail subsidiaries and ownership
Company hierarchySubsidiaries3 records
Fastmail funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Fastmail M&A and investment
M&A and investmentM&A2 records
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Fastmail
What does Fastmail do?
Fastmail is a paid-only email, calendar, and contacts hosting service delivered via web, desktop, and mobile apps to individuals and businesses worldwide. The service emphasizes privacy with no advertising, no data mining, and features such as Masked Email and spy pixel blocking. Revenue is generated entirely through tiered monthly subscriptions starting at $5, with a 30-day free trial.
Is Fastmail a public or private company?
Fastmail is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Fastmail founded?
Fastmail was founded in 1999. It employs 11 to 50 people.
Where is Fastmail based?
Fastmail is headquartered in Melbourne, Australia, in the Oceania region.
How does Fastmail make money?
One revenue line is on record: email Hosting Subscription.
Who are Fastmail's main competitors?
Direct peers on record are HEY, Mailbox.org, Startmail, Posteo, Proton Mail and Tutanota (Tuta). Migadu is listed as an emerging player. Broad incumbents are Microsoft 365 (Outlook), Google Workspace (Gmail) and Rackspace Email.
Does Fastmail have an API?
Yes. Fastmail offers a public API that allows developers to build Client Applications that integrate with Fastmail's Core Services (email, calendaring, and contacts). The API enables developers to create integrations, access user data with proper scopes, and build applications that work with Fastmail. Developers must follow the API Developer Policy and Brand Guidelines. Use cases include masked email address creation, calendar sync, and contact management. Rate limits and specific scopes apply. The API is not to be used to replicate or compete with core Fastmail products. Developer documentation is at www.fastmail.com/dev.