What Vip Community Services does

VIP Community Services is a 501(c)(3) nonprofit organization founded in 1974 in the Bronx, New York, operating as both a Federally Qualified Health Center (FQHC) under 42 U.S.C. 254b and a Certified Community Behavioral Health Clinic (CCBHC) licensed by the New York State Office of Mental Health (OMH) and the Office of Addiction Services and Supports (OASAS). The organization provides integrated medical, behavioral health, substance use disorder treatment, housing and shelter, early intervention, harm reduction, and workforce development services to underserved populations in the Bronx and across New York City, regardless of ability to pay under a sliding-fee scale.

Service delivery spans primary and specialty medical care (family practice, pediatrics, women's health), mental health and substance use treatment (including a 24/7 admissions and screening line, opioid treatment program with methadone and buprenorphine, residential and outpatient treatment, and harm reduction outreach), housing and shelter (supportive housing, family and single-adult shelters, sanctuaries for migrant families, and 400+ affordable housing units across 14 Bronx buildings), and job readiness programming (vocational training, GED preparation, job fairs, and the nation's first Registered Community Health Worker Apprenticeship with a Behavioral Health Specialization). The Mobile Medication Unit — the first in New York State, funded by a 2021 OASAS grant of $550K and launched in 2023 — extends MOUD services into Manhattan and Queens.

The revenue model is anchored in government healthcare reimbursement (Medicaid, Medicare, FQHC prospective payment system), state and federal grants (OASAS, HRSA), NYC agency contracts (NYC Department of Homeless Services, NYC HRA, Mayor's Office of Community Mental Health), third-party insurance (MetroPlus, Healthfirst, Fidelis Care, Empire BlueCross BlueShield, Affinity by Molina), and philanthropic donations. Services are distributed through a combination of fixed Bronx facilities (headquarters at 770 E 176th St, residential treatment at 764 E 176th St and 716 Fairmount Place, the new 4427 White Plains Road site, Harlem Shelter, Ruiz Butter House), embedded school-based clinicians, street outreach teams, and the mobile unit. Go-to-market is community-led: street outreach, partnerships with schools and community organizations, community fairs, job fairs, newsletters, and earned local media coverage rather than traditional sales channels.

Name

Vip Community Services

Legal name

VIP Community Services

Website

https://vipservices.org

Company type

Private

Founded year

1974

Operating status

Operating

Headcount range

251–500 employees

Short description

VIP Community Services is a Bronx-based 501(c)(3) nonprofit operating as an FQHC and CCBHC, providing integrated medical, behavioral health, substance use, housing, and workforce services to underserved New York City residents regardless of ability to pay.

Ownership category

akta.pro rank

Product category

Community Health and Social Services

NAICS

Outpatient Mental Health and Substance Abuse Centers (621420), Residential Mental Health and Substance Abuse Facilities (62322), Services for the Elderly and Persons with Disabilities (624120)

SIC

Services-Social Services (8300), Services-Nursing & Personal Care Facilities (8050), Services-Health Services (8000)

akta.pro primary industry

Community Mental Health Centers (CMHCs) & Public Behavioral Health Providers (HLAFACAI)

akta.pro secondary industries

Substance Use Recovery & Harm Reduction Support Services (BPAGAEAO), Crisis Stabilization Units & Psychiatric Emergency Services (HLAFACAH)

Keywords

• Community health services
• Behavioral health treatment
• Substance use disorder care
• Supportive housing services
• Workforce development training

Headquarters

HQ city

Bronx

HQ country

United States

HQ region

North America

Offices6 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Supply Chain, Technology or R&D, Marketing or Sales

Revenue model

1. Government Healthcare Reimbursement: VIP operates as a Federally Qualified Health Center (FQHC) and Certified Community Behavioral Health Clinic (CCBHC), receiving reimbursement through Medicaid, Medicare, and other government healthcare programs. Services are provided at low to no cost to patients.
2. Sliding Fee Discount Program: For uninsured patients, VIP offers a Sliding Fee Discount Program where costs are lowered based on income and family size. No one is turned away if they cannot pay.
3. Third-Party Insurance: VIP accepts Medicaid, Medicare, and most private insurance plans. The organization maintains contracts with multiple insurance providers including MetroPlus, Healthfirst, Fidelis Care, Empire BlueCross BlueShield, Affinity by Molina, and others.
4. Government Grants and Funding: VIP receives grants from government agencies including $550K from OASAS for Mobile Medication Unit startup operations. VIP is a Health Center Program grantee under 42 U.S.C. 254b with deemed Public Health Service employee status.

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels4 records

Core offering

VIP Community Services provides integrated medical, behavioral health, substance use disorder treatment, housing and shelter, and job readiness services to underserved populations in the Bronx and across New York City. Operating as both a Federally Qualified Health Center (FQHC) and Certified Community Behavioral Health Clinic (CCBHC), the organization delivers primary care, mental health counseling, opioid treatment including a Mobile Medication Unit, residential and outpatient addiction treatment, supportive and affordable housing, and vocational training—all on a sliding fee scale with no one turned away for inability to pay.

Product overview

VIP Community Services is a nonprofit health and social services organization offering integrated clinical, mental health, and social services. The organization operates as a Federally Qualified Health Center (FQHC) and Certified Community Behavioral Health Clinic (CCBHC), providing services through multiple interconnected programs. The Health and Wellness division encompasses Family Practice/Primary Care, Pediatric Care, Women's Health, Mental Health/Substance Use (CCBHC), Social Care Networks, and School Wellness. Addiction Services include 24/7 Admissions and Screening, Opioid Treatment Program with Mobile Medication Unit, Residential Treatment, Outpatient Treatment, Community Support Services, and Early Intervention Services. Housing and Shelter services comprise Supportive Housing, Emergency Shelters, Sanctuaries for migrant families, and Affordable Housing units. Job Readiness services provide vocational training, GED preparation, job fairs, and resume support. The Community Health Worker Program offers free training in partnership with InTouCH and Columbia University. All services operate from their Bronx headquarters with facilities across New York City.

Differentiator

Problem solved

Functional benefit

Products and services

• Health and Wellness Services Comprehensive primary and specialty healthcare services including Family Practice/Primary Care, Pediatric Care, Women's Health, Mental Health/Substance Use (CCBHC), Social Care Networks, and School Wellness programs for individuals and families in the Bronx and New York City.
• Family Practice/Primary Care Primary healthcare for infants, children, teens, adults, and seniors including preventive services, chronic disease management, health screenings, vaccinations, optometry, and mental health support.
• Pediatric Care Healthcare services for children and adolescents including annual physicals, routine immunizations, school/sports/camp physicals, and adolescent health services.
• Women's Health Specialized women's healthcare including annual GYN examinations, HIV/AIDS testing and treatment, PAP smears, pregnancy testing, mammogram screenings, and STI screening and treatment.
• Mental Health and Substance Use - CCBHC Certified Community Behavioral Health Clinic providing mental health counseling, substance use treatment, psychiatric services, peer support, and crisis intervention with walk-in access available.
• Social Care Networks Address social determinants of health including housing instability, food insecurity, and transportation barriers through community-based partnerships and data-driven approaches.
• School Wellness Program Integrated behavioral health services delivered directly in NYC public schools by licensed clinicians and peer specialists, providing mental health counseling, crisis support, and family engagement.
• Addiction Services Comprehensive substance use disorder treatment including 24/7 admissions and screening, opioid treatment program, mobile medication unit, residential treatment, outpatient treatment, and community support services.
• 24/7 Admissions and Screening Round-the-clock access to addiction treatment services with immediate education, assessments, and referrals, including 24-hour phone access and on-site support.
• Opioid Treatment Program Medication for Opioid Use Disorder (MOUD) treatment using methadone and buprenorphine (Suboxone), supported by individual and family counseling, group services, peer services, and case management.
• Mobile Medication Unit (MMU) First-of-its-kind mobile opioid treatment program in New York State, expanding services through community partnerships with long-term care facilities, residential SUD treatment programs, shelters, and correctional facilities.
• Residential Treatment 24-hour residential substance use disorder treatment providing safe, structured, substance-free environment with individual and group counseling, medical/psychiatric assessment, medication management, and peer support.
• Outpatient Treatment Person-centered outpatient substance use disorder treatment with individual and group counseling, psychiatric assessment, medication management, peer support, and specialty trauma services.
• Community Support Services Harm reduction services distributing fentanyl/xylazine test strips, naloxone, syringes, and safe sex/wound care kits, along with food, clothing, and hygiene supplies through street outreach.
• Housing and Shelter Services Supportive housing, emergency shelters for families and single adults, migrant sanctuaries, and affordable housing units across the Bronx.
• Supportive Housing Affordable supportive housing for individuals and families who are unhoused or at risk, including those with serious mental illness, chronic homelessness, and co-occurring disorders.
• Emergency Shelters Emergency shelter services for families, children, and single adult males and females including transitional housing with comprehensive social services.
• Migrant Sanctuaries Shelter services for migrant families with children seeking asylum, providing safe housing, school registration, medical and mental health visits, meals, legal aid referrals, and permanent housing exit planning.
• Affordable Housing Over 400 affordable housing units in the Bronx including studio, one, two, and three-bedroom apartments across 14 independent buildings.
• Job Readiness Services Workforce development services including vocational training (carpentry, electrical, plumbing, healthcare aides, OSHA certification), GED preparation, job fairs, and resume/interview preparation.
• Community Health Worker Program Free eight-week training program in partnership with InTouCH and Columbia University's Wellness Center covering Stroke and Heart Disease, Diabetes, High Blood Pressure, Nutrition, Physical Activity, and Mental Health.

Quantifiable outcome

• 10,730 people supported through housing and shelter services in 2023-2024 fiscal year
• +6 more outcomes

Named customers5 records

Segments6 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Nine partnerships are on record, tiered core and minor.

• Institute for Training Outreach and Community Health (InTOuCH)coreStrategic or Co-development PartnerVIP partners with InTOuCH and Columbia University's Wellness Center to create a healthier environment for NYC residents. The Community Health Worker Program is a free eight-week training program following a hybrid model covering stroke, heart disease, diabetes, and mental health topics.
• Columbia University Wellness CentercoreStrategic or Co-development PartnerVIP collaborates with Columbia University's Wellness Center and InTOuCH on the Community Health Worker Program, a free eight-week hybrid training program addressing health topics including stroke, heart disease, diabetes, high blood pressure, and mental health.
• NYC Human Rights CommissionminorStrategic or Co-development PartnerVIP partners with the NYC Human Rights Commission to help people understand their rights at work and where they live regarding age, disability, gender, race, religion, and other protected characteristics under NYC Human Rights Law.
• NYC Department of Homeless ServicescoreStrategic or Co-development PartnerVIP partners with NYC Department of Homeless Services to operate sanctuaries for migrant families with children seeking asylum. VIP opened the City's first sanctuary facility at the request of NYC DHS and continues to be a partner in this initiative.
• The Fresh Air FundminorStrategic or Co-development PartnerVIP partners with The Fresh Air Fund to provide medical clearance for children attending their free sleepaway camp program for NYC youth ages 8-17.
• NYC Mayors Office of Community Mental HealthcoreStrategic or Co-development PartnerVIP participates in the nation's first Registered Community Health Worker Apprenticeship with a Behavioral Health Specialization, partnered with the NYC Mayor's Office of Community Mental Health. This innovative initiative addresses workforce development and mental health challenges.
• The Campaign Against HungerminorStrategic or Co-development PartnerVIP partners with The Campaign Against Hunger for food distribution events, providing fresh produce and food to community members in need.
• NYC Department of Social Services/HRAcoreChannel Partner/ Reseller/ DistributorVIP receives referrals from HRA's Coordinate Assessment and Placement System (CAPS) for housing services. VIP units are allocated to direct referrals from this system for supportive housing.
• Fund for Public Health in NYC (FPHNYC)minorStrategic or Co-development PartnerFPHNYC contracted with VIP as one of three CBOs with mental health and housing services expertise to secure funding from The Leona M. and Harry B. Helmsley Charitable Trust for Social Care Network engagement beyond brick-and-mortar settings.

Scale indicators15 records

Recent moves11 records

Expansion highlights6 records

Direct peers

• Acacia Network: Bronx- and NYC-based nonprofit providing integrated health, housing, education, and addiction services through FQHC and behavioral-health programs. Operates a comparable multi-modality model with significant housing assets, making it the closest like-for-like peer to VIP Community Services in scale, geography, and service mix.
• Brightpoint Health (Hudson Valley Care Coalition): New York City FQHC and CCBHC operating integrated primary care, behavioral health, and supportive housing for underserved populations. Directly comparable in regulatory designation, integrated-care model, and population served.
• The Bridge: NYC-based nonprofit providing mental health, substance use, housing, and vocational services with multiple CCBHC and OMH-licensed programs. Comparable peer in behavioral health integration, supportive housing, and workforce development services.
• Samaritan Daytop Village: One of the largest nonprofit addiction treatment providers in New York State, operating residential and outpatient SUD programs, primary care, and housing. Comparable in opioid treatment, residential care, and CARF-accredited clinical quality.
• Argus Community: Bronx-based nonprofit providing substance use treatment, mental health services, supportive housing, and workforce programs for adults and families. Operates a similar integrated service stack anchored in the same borough, serving overlapping populations.
• Community Healthcare Network: Federally Qualified Health Center operating multiple primary care and behavioral health sites across NYC, including the Bronx. Directly comparable in FQHC designation, sliding-fee model, and integrated primary/behavioral care delivery.
• Callen-Lorde Community Health Center: NYC FQHC providing primary care, behavioral health, and supportive services with a focus on underserved populations and a sliding-fee model. Comparable in FQHC regulatory profile, integrated care delivery, and commitment to serving uninsured/underinsured patients.
• Lower Eastside Service Center (LESC): NYC-based nonprofit providing outpatient substance use treatment, mental health services, and primary care to underserved populations. Comparable in OASAS-licensed SUD programming, integrated primary care, and community-based service delivery model.

Broad incumbents

• NYC Health + Hospitals: NYC's public hospital system, the largest municipal healthcare provider in the US, operating hospitals, FQHCs, and behavioral health programs citywide. A much larger incumbent that shares VIP's FQHC mission, sliding-fee commitment, and behavioral health portfolio, but at vastly greater scale.
• Montefiore Health System: Major Bronx-anchored academic health system operating hospitals, FQHCs, and a large behavioral health network. The dominant Bronx healthcare incumbent that VIP partners with and competes against for community-based care contracts.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/vipcservices

Compliance23 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles6 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Vip Community Services