Tendercare Home Health Services, Inc.

What Tendercare Home Health Services, Inc. does

Tendercare Home Health Services, Inc. is a family-owned, Indiana-based home healthcare provider founded in 1994 by Leslie Tweed (RN, BSN) and Jim Deitchman, delivering in-home clinical services to medically complex pediatric and adult patients across the state. The company's service portfolio spans extended-hour nursing (4-16 hours per day), respite nursing, attendant care, structured family caregiving, ventilator and tracheostomy management, feeding tube care, TPN infusion, oxygen management, physical and occupational therapy, medication management, and healthcare coordination. A core operational differentiator is a proprietary patient-nurse matching process that pairs licensed nurses with patients based on medical needs, personality, and lifestyle factors to build long-term clinical relationships. The company employs a workforce of nearly 300 healthcare professionals across two offices (Indianapolis headquarters and Lawrenceburg, opened in 2024) and supports Indiana families across approximately 30+ years of continuous operation.

Revenue is generated through contracted payer relationships rather than direct consumer billing. The primary reimbursement streams are Indiana Medicaid (Health and Wellness Waiver, Family Supports Waiver, PathWays for Aging, and traditional Medicaid), Department of Veterans Affairs and Tri-Care/Champ VA benefits, EEOICPA White Card benefits for eligible nuclear weapons workers, commercial insurance (Anthem BCBS, United Healthcare, IU Health), workers' compensation, and private pay. The customer base spans three primary segments: pediatric patients with complex medical needs (ventilator, tracheostomy, feeding tube), adults with chronic conditions or disabilities, and veterans eligible for VA community care, supplemented by a secondary segment of family caregivers who receive compensation through the Structured Family Caregiving program. Go-to-market relies on hospital and physician referrals, payer authorizations, community advocacy, and patient testimonials across digital channels (Facebook, Instagram, LinkedIn, blog, Google Search).

The company is privately held with no institutional investors or parent company; ownership and executive leadership transitioned in 2024 from the founding couple to their children (Eric Deitchman as President/CEO, Kyle Deitchman as VP/CFO, Kelly Stahly as Chief Clinical Officer). Technology infrastructure is conventional and operationally focused (ADP payroll, Litmos training, Microsoft Office 365) with no disclosed AI/ML capabilities, no proprietary software platform, and no public API. Tendercare has earned regional recognition including Best of Home Care Provider of Choice (2023) and 10 consecutive IndyStar Top Workplace awards (2013-2025), and maintains active policy advocacy through Indiana Family and Social Services Administration, IAHHC, and CHAMP Camp.

Name

Tendercare Home Health Services, Inc.

Legal name

Tendercare Home Health Services, Inc.

Website

https://tchhs.net

Company type

Private

Founded year

1994

Operating status

Operating

Headcount range

501–1,000 employees

Short description

Tendercare Home Health Services is a family-owned Indiana home healthcare provider founded in 1994, delivering skilled nursing, respite care, and clinical services to medically complex pediatric and adult patients across Indianapolis and Lawrenceburg through Medicaid, VA, and commercial payer contracts.

Ownership category

akta.pro rank

Product category

Home Health Care Services

NAICS

Home Health Care Services (62161), Services for the Elderly and Persons with Disabilities (624120)

SIC

Services-Home Health Care Services (8082)

akta.pro primary industry

Home Health Therapy Services (PT/OT/SLP) Providers (HLAFAEAM)

akta.pro secondary industry

Short-Term & Temporary 24/7 In-Home Care (Bridge Coverage) (HSABAHAI)

Keywords

• Home health care services
• Pediatric skilled nursing
• Adult home nursing
• Veteran home care
• EEOICPA White Card assistance

Headquarters

HQ city

Indianapolis

HQ country

United States

HQ region

North America

Offices2 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Infrastructure, Others

Revenue model

1. Medicaid Reimbursement: Services reimbursed through Indiana Medicaid programs including Health and Wellness Waiver, Family Supports Waiver, PathWays for Aging, and traditional Medicaid
2. Veterans Affairs Benefits: In-home care services covered through Department of Veterans Affairs (VA), Tri-Care/Champ VA benefits for eligible veterans
3. Commercial Insurance: Services covered through commercial insurance payers including Anthem BCBS, United Healthcare, and IU Health
4. Workers Compensation: Workers compensation coverage for eligible patients requiring in-home care services
5. EEOICPA/White Card Benefits: No-cost in-home nursing and medication management for White Card holders who qualify through the Energy Employees Occupational Illness Compensation Program Act (EEOICPA)
6. Private Pay: Out-of-pocket payment option for families not covered by other insurance programs

Pricing tiers

Go-to-market motion2 records

Distribution channels4 records

Marketing channels9 records

Core offering

Tendercare Home Health Services is a family-owned home health care provider that delivers in-home skilled nursing, attendant care, respite, therapy, and caregiver support services to medically complex pediatric and adult patients across Indiana. Services are coordinated through offices in Indianapolis and Lawrenceburg and funded through Indiana Medicaid waivers, VA benefits, commercial insurance, workers compensation, EEOICPA White Card benefits, and private pay. A proprietary nurse-patient matching process and 24/7 on-call support underpin a long-term relationship-based care model.

Product overview

Tendercare Home Health Services is a family-owned home healthcare provider offering a unified portfolio of in-person clinical services rather than a software platform. The company delivers pediatric and adult home health services across Indiana, with specialized offerings including extended-hour nursing, respite care, ventilator and tracheostomy management, feeding tube care, physical/occupational therapy, and structured family caregiving. Services are coordinated through offices in Indianapolis and Lawrenceburg and are funded through Indiana Medicaid, Waivers, Medicare, VA/Tri-Care, commercial insurance, and private pay. The company's service model centers on nurse-patient matching to build long-term relationships, with support for family caregivers through Structured Family Caregiving programs and EEOICPA White Card benefits for eligible nuclear workers.

Differentiator

Problem solved

Functional benefit

Products and services

• Pediatric Home Health Services In-home nursing and support services for children with complex medical needs, including ventilator care, tracheostomy care, feeding tube management, and oxygen management. Services are delivered wherever the child is—in the home, at school, or in the community. Target customers are families of medically complex pediatric patients covered by Indiana Medicaid waivers.
• Adult Home Health Services In-home nursing and support for adults with chronic illnesses, disabilities, or newly diagnosed conditions, including skilled nursing, attendant support, and respite services. Serves adult patients across Indiana covered through Medicaid waivers, commercial insurance, workers compensation, and private pay.
• Veteran Services

Quantifiable outcome

• Up to $400,000 in tax-free compensation and 100% medical coverage for eligible EEOICPA beneficiaries
• +1 more outcomes

Named customers6 records

Segments4 records

Ideal customer profiles5 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature2 records

Partnerships

Seven partnerships are on record, tiered minor and core.

• Indy With KidsminorOthersCommunity partnership ensuring children of all abilities and their caregivers have access to and are included in community events across Indiana. Tendercare supports this organization as part of advocacy efforts.
• Indiana Association for Home and Hospice Care (IAHHC)coreOthersStatewide association advocating for patients' rights and better home health care access. Leslie Tweed, co-founder, has served on the IAHHC board, reflecting long-standing organizational partnership in policy advocacy.
• CHAMP CampcoreOthersSummer camp experience for children with respiratory needs, ensuring kids with complex medical needs have access to fun and inclusive experiences. Leslie Tweed has served on the CHAMP CAMP board, reflecting organizational commitment to this partnership.
• Harvest for the Hungry Garden ProjectminorOthersInitiative providing fresh produce for families in need, including those who rely on home care services. Partnership supports broader family wellness beyond clinical care.
• Habitat for HumanityminorOthersPartnership to help make homes accessible for families with medically complex members. Tendercare helped the Avant family receive a home build that accommodates their children's medical equipment and care needs.
• Indiana State Government/FSSAcoreOthersPolicy advocacy relationship with Indiana Family and Social Services Administration (FSSA) and state legislature. Tendercare works to influence healthcare policy, Medicaid waiver changes, and funding for home health care services.
• MaximuscoreOthersFederal contractor now conducting Nursing Facility Level of Care assessments for Indiana waiver recipients as of July 2025, replacing area agencies on aging. Affects how Tendercare patients qualify for services.

Scale indicators4 records

Recent moves7 records

Expansion highlights6 records

Direct peers

• Bayada Home Health Care: Bayada is a private, mission-driven home health provider with strong pediatric and adult nursing programs across multiple states — closely comparable to Tendercare in service model and private ownership structure.
• LHC Group: LHC Group (now part of Optum) is one of the largest U.S. home health and hospice providers with extensive pediatric and adult skilled nursing services — a comparable regional operator before its scale-up.
• Aveanna Healthcare: Aveanna is a large national home health provider with a particularly strong pediatric complex care and private duty nursing franchise, directly comparable to Tendercare's pediatric specialty services and payer mix across Medicaid waivers.
• Maxim Healthcare Services: Maxim provides home healthcare, private duty nursing, and pediatric services for medically complex patients — directly overlapping Tendercare's pediatric specialty service line.
• Enhabit Inc. Enhabit is a national home health and hospice operator spun off from Encompass Health, serving Medicare, Medicaid, and commercial populations with similar skilled nursing and therapy services to Tendercare.
• BrightSpring Health Services: BrightSpring provides home and community-based health services including private duty nursing, pediatric services, and Medicaid waiver programs — directly comparable to Tendercare's service portfolio and patient population.
• Interim HealthCare: Interim HealthCare is a large national home health and personal care franchise network offering skilled nursing, therapy, and home aide services — comparable in service breadth and payer mix to Tendercare.
• Addus HomeCare: Addus provides personal care, home health, and hospice services to Medicaid and dual-eligible populations across multiple states, with similar payer mix and patient demographic to Tendercare.
• Pennant Group: Pennant operates home health, hospice, and senior living services with a decentralized operating model — comparable to Tendercare in its regional operator profile and clinical service mix.
• Help at Home: Help at Home is the largest personal care services provider in the U.S., focused on Medicaid-funded in-home support for individuals with disabilities and seniors — closely aligned with Tendercare's attendant care and waiver services.

Market position

Strengths5 records

Weaknesses4 records

Competitive moat5 records

Key risks5 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/tendercarehomehealthservices
• LinkedInlinkedin.com/company/2622061
• Instagraminstagram.com/tendercareindiana

Revenue estimate

Valuation estimate

Number of profiles

Profiles9 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Tendercare Home Health Services, Inc.