What InSync Training does

InSync Training is a privately held, women-owned LLC founded in 2000 by Jennifer Hofmann and headquartered in Portsmouth, New Hampshire, operating as a fully virtual organization. The company delivers managed virtual and hybrid learning services to enterprise clients — Fortune 100 companies, healthcare organizations, IT firms, global financial institutions, and government agencies including the Department of Defense — across more than 21 countries and 20 languages. Its core offerings are organized around Managed Service Solutions (end-to-end training program management including design, facilitation, production, vendor coordination, and program evaluation), standalone Virtual Facilitation Services, Instructional Design Services, and platform-agnostic Virtual Production Support across Zoom, Microsoft Teams, WebEx, Google Meet, and Adobe Connect.

The company's intellectual property foundation is the InQuire Engagement Framework™, a proprietary methodology derived from Dr. Charles Dye's 2019 PhD dissertation in cognitive psychology that addresses three dimensions of learner engagement: environmental, intellectual, and emotional. This framework underpins all managed service delivery and is paired with a separate Virtual Learning Coach™ offering and an InSync Academy catalog of accredited certificate programs (Design Mastery, Virtual Learning Leader, Virtual Classroom Design Mastery) plus a Hybrid Leadership Accelerator launched in January 2025, delivered in partnership with Blanchard Leadership. Over 25,000 L&D professionals have been certified through these programs and 2,000,000+ employees have been trained cumulatively, with 6,000+ hours of virtual training delivered monthly.

Revenue mechanics are predominantly quote-based managed services on multi-year enterprise contracts, supplemented by professional development workshops, customized virtual learning services, and recurring academy enrollment. The company holds IACET, SHRM, and CPTM accreditations as well as WBENC, WOSB, and WEConnect International certifications that enable access to government and diversity-driven procurement channels. Following a 2024 leadership transition, Karen Vieth serves as President & CEO, Erika Melmed as COO, with founder Jennifer Hofmann in a Chief Strategist role.

Name

InSync Training

Legal name

InSync Training, LLC

Website

https://insynctraining.com

Company type

Private

Founded year

2000

Operating status

Operating

Headcount range

11–50 employees

Short description

InSync Training is a fully virtual, women-owned learning and development firm founded in 2000 that delivers managed virtual and hybrid training, instructional design, and facilitator certification programs to Fortune 100 enterprises, government agencies, and L&D professionals across 20+ languages worldwide.

Ownership category

akta.pro rank

Product category

Corporate Virtual Learning and Training Services

NAICS

Professional and Management Development Training (611430), Professional and Management Development Training (61143), Business Schools and Computer and Management Training (6114)

SIC

Services-Educational Services (8200)

akta.pro primary industry

Training Delivery Providers (In-Person, Virtual, Train-the-Trainer) (BPACANAM)

akta.pro secondary industries

Training Delivery Services (Onsite/Virtual Instruction, Workshops, Coaching) (BPAEANAN), Digital Learning Content Development (eLearning, Labs, Simulations) (BPAEANAD)

Keywords

• Virtual learning services
• Corporate training solutions
• Managed learning services
• Train-the-trainer certification
• Hybrid workforce training

Headquarters

HQ city

Portsmouth

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Others

Revenue model

1. Managed Service Solutions: Comprehensive end-to-end learning solutions including management, design, facilitation and hosting. Includes global project management, budget management, scheduling, support of third-party vendors, virtual training team support, and program evaluation.
2. Train-the-Trainer Certificate Programs: Accredited certification programs covering facilitation, design, production hosting, and support. Over 25,000 people worldwide have been certified through these programs.
3. Customized Virtual Learning Services: Customized virtual and hybrid learning services including curriculum ideation, course design, virtual facilitation, and scheduling/production coordination.
4. Professional Development Workshops: Educational programming on learning and development topics including hybrid training, virtual onboarding, blended learning, microlearning, and virtual sales calls.

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels7 records

Core offering

InSync Training delivers enterprise virtual and hybrid learning services including end-to-end Managed Service Solutions (design, facilitation, hosting, project management, budget management, scheduling, vendor support, and program evaluation), complemented by standalone Virtual Facilitation Services, Instructional Design Services, Virtual Production Support across Zoom, MS Teams, WebEx, Google Meet, and Adobe Connect, and InSync Academy certificate programs (Design Mastery, Virtual Learning Leader, Virtual Classroom Design Mastery). All offerings are grounded in the proprietary InQuire Engagement Framework™, a research-backed methodology measuring Environmental, Intellectual, and Emotional dimensions of learner engagement.

Product overview

InSync Training offers a comprehensive virtual and hybrid learning solutions portfolio built around its proprietary InQuire Engagement Framework™. The core offering consists of Managed Service Solutions for end-to-end training management, complemented by Virtual Facilitation Services, Instructional Design Services, and Virtual Production Support across platforms including Zoom, MS Teams, WebEx, Google Meet, and Adobe Connect. InSync Academy serves as the professional development platform delivering certificates (Design Mastery, Virtual Learning Leader, Virtual Classroom Design Mastery), workshops, Master Class Series, and the Hybrid Leadership Accelerator Series. The company also offers specialized services including Virtual Learning Coach™ one-on-one coaching, Translation/Localization in 20+ languages, Team Assessment & Coaching, and an Essential Starter Bundle for organizations new to virtual training. All offerings are grounded in the InQuire Engagement Framework's three dimensions of engagement (environmental, intellectual, emotional) to ensure optimal learning experiences and knowledge retention.

Differentiator

Problem solved

Functional benefit

Brands

• Virtual Learning Experts™: Certified professionals who can handle all training needs from curriculum ideation and course design to virtual facilitation and train-the-trainer programs.
• InQuire Engagement Framework™
• Virtual Learning Coach™

Products and services

• Managed Service Solutions Comprehensive end-to-end training management including design, facilitation, hosting, global project management, budget management, scheduling, vendor support, and program evaluation for organizations seeking a full learning partnership.
• Virtual Facilitation Services Expert virtual learning facilitators who deliver interactive training sessions using InSync's research-driven InQuire Engagement Framework for hybrid workplace environments, delivered across in-person, virtual, and hybrid settings.
• Instructional Design Services Instructional design team that creates interactive and engaging learning activities in partnership with subject matter experts, designing experiences that promote active participation and learning transfer for new or existing programs.
• Virtual Production Support Master Virtual Producers provide technical and instructional support on platforms including Zoom, MS Teams, WebEx, Google Meet, and Adobe Connect, ensuring smooth operation and learner advocacy during virtual sessions.
• InSync Academy Structured learning paths and advanced skills training through certificates, workshops, and programs covering virtual facilitation, design, and program management, including Design Mastery, Virtual Learning Leader, and Virtual Classroom Design Mastery certifications.
• Virtual Learning Coach™ One-on-one coaching and mentoring program for facilitators, designers, and producers to help teams grow professionally and excel in virtual instruction.
• Hybrid Leadership Accelerator Series Leadership development program designed to equip leaders with skills needed to thrive in hybrid and remote work environments, leveraging Blanchard Leadership frameworks integrated with the InQuire Engagement Framework.
• Master Class Series Advanced virtual learning courses for developing effective, adaptable virtual facilitators and designers, available through the Hybrid Virtual Learning Masterclass Series catalog.
• Design Mastery Certification Certificate program for learning how to design effectively for virtual and hybrid environments, part of InSync Academy offerings.
• Virtual Learning Leader Certification Certification program for leading a virtual learning team, focusing on virtual and hybrid leadership skills.
• Virtual Classroom Design Mastery Series Certificate program for becoming a Master Virtual Classroom Designer, covering transition from webinars to genuine learning experiences with collaboration, accountability, and assessment.
• Translation and Localization Services Training delivery in over 20 languages with colloquial localization to maintain consistent learning culture across global workforces.
• Team Assessment & Coaching Virtual Learning Coaches assess existing design, facilitation, and support of virtual and hybrid sessions with quality feedback and action plans to ensure effectiveness.
• Essential Starter Bundle Turnkey Virtual Learning Starter Bundle for organizations starting their path to exceptional virtual training.

Quantifiable outcome

• 30% increase in learner engagement
• +3 more outcomes

Named customers6 records

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration5 records

Feature2 records

Partnerships

One partnership is on record.

• Blanchard LeadershipcoreStrategic or Co-development PartnerInSync Training leverages proven frameworks from Blanchard Leadership that leaders can scale. The partnership enables delivery of leadership development programs including Emerging Leadership, Ongoing Leadership Development, and Hybrid Leadership Accelerator Series using Blanchard's established methodologies integrated with InSync's InQuire Engagement Framework.

Scale indicators7 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• GP Strategies: GP Strategies is one of the largest managed learning services and corporate training providers globally, with end-to-end program management, instructional design, and delivery for Fortune 500 clients—directly overlapping InSync's managed services and enterprise motion.
• SweetRush: SweetRush is a custom learning experience design and consulting firm specializing in innovative, high-engagement corporate training solutions—closely comparable to InSync's design, facilitation, and custom virtual learning offerings.
• Allen Interactions: Allen Interactions builds custom eLearning, simulations, and immersive learning experiences for enterprise clients, mirroring InSync's combination of custom design services and proprietary engagement methodology.
• BTS: BTS designs and delivers custom learning experiences and leadership development programs for global enterprises, with similar custom-built, facilitated offerings to InSync's enterprise training practice.
• Wilson Learning: Wilson Learning is a global sales, leadership, and people development company delivering customized training programs and certification—comparable to InSync's enterprise leadership and train-the-trainer programs.

Broad incumbents

• DDI (Development Dimensions International): DDI is a large, established leadership development and talent management provider with proprietary assessment-driven methodologies—broader than InSync but overlapping significantly on leadership program delivery for global enterprises.
• FranklinCovey: FranklinCovey is a major leadership, productivity, and organizational performance training company offering both open-enrollment and enterprise-wide programs—comparable content footprint to InSync's leadership accelerator and professional development offerings, but at much larger scale.
• Skillsoft: Skillsoft is a large-scale digital learning and corporate training platform offering content libraries, leadership development, and live programs—an incumbent competing for the same enterprise L&D budgets as InSync, though with a software-first rather than services-first model.

Emerging players

• ej4: ej4 produces short-form video-based eLearning and modern custom training content for mid-market and enterprise customers, partially overlapping InSync's modern content development and workshop delivery.
• BizLibrary: BizLibrary provides an online employee training library and custom content services for small and mid-sized businesses, addressing adjacent corporate training demand to InSync's enterprise-focused practice.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks7 records

Key highlights7 records

Customer concentration

• Xx.com/insynctraining
• YouTubeyoutube.com/channel/UC0kfif9XpTC7VeTnIFDBvcA
• LinkedInlinkedin.com/company/insync-training
• Instagraminstagram.com/insynctraining

Compliance6 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles4 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about InSync Training