EnlivenHealth

What EnlivenHealth does

EnlivenHealth is a US pharmacy software company that operates as a wholly-owned division of Omnicell, Inc. (NASDAQ: OMCL), headquartered in Mountain View, California, with an additional office in Raleigh, North Carolina. The company was consolidated from three Omnicell acquisitions — Ateb (2016), FDS Amplicare (2021), and MarkeTouch Media (2022) — and serves more than 44,000 community, retail, long-term care, specialty, and health system pharmacies nationwide. Its core offering is the e360 platform, an integrated SaaS suite spanning patient engagement (Connect IVR, Reach communications, Inform digital medication guides, Patient Engagement Network, Mobile app), clinical operations (Treat, Schedule, AdhereIQ medication synchronization), financial management (Reconcile claims reconciliation, Bill medical billing, Match Medicare plan comparison, Navigate My Care), and analytics (Clarity, Empower BI services).

The platform's technical differentiators include a CMS-approved, proprietary Medicare plan comparison algorithm tailored to both retail and long-term care populations, and the patented Digital Medication Information Delivery (DMID) solution for electronic delivery of FDA-required medication information. EnlivenHealth monetizes primarily through recurring SaaS subscriptions sold via direct enterprise field sales and an Omnicell-amplified distribution channel, supplemented by implementation, training, and support services. Pricing is not publicly disclosed and is structured per-module across the e360 suite, with a "Schedule a Demo" direct sales motion targeting pharmacy owners and executives.

Name

EnlivenHealth

Legal name

EnlivenHealth, Inc.

Website

https://enlivenhealth.co

Company type

Private

Founded year

2021

Operating status

Operating

Headcount range

101–250 employees

Short description

EnlivenHealth is a US pharmacy software company (Omnicell subsidiary) that sells an integrated SaaS suite — patient engagement, clinical, financial, and analytics tools — to more than 44,000 community, retail, long-term care, and specialty pharmacies.

Ownership category

akta.pro rank

Product category

Pharmacy Management Software

SIC

Services-Health Services (8000)

akta.pro primary industry

Medication Adherence, Reminders & Patient Support (HLACAKAF)

akta.pro secondary industry

Medication Pricing, Copay Assistance & Patient Financial Support Tools (HLACAKAN)

Keywords

• Pharmacy software solutions
• Patient engagement platform
• Medication synchronization software
• Medicare plan comparison
• Pharmacy claims reconciliation

Headquarters

HQ city

Raleigh

HQ country

United States

HQ region

North America

Offices2 records

Markets served

GTM type

B2B

Offering type

Software

Cost components

Technology or R&D, Personnel, Marketing or Sales, Infrastructure, Operations

Revenue model

1. SaaS Subscription for Pharmacy Software: EnlivenHealth generates revenue primarily through SaaS subscription fees for its e360 platform solutions. Pharmacies pay for access to integrated patient engagement, clinical, and financial management modules on a recurring subscription basis.
2. Professional Services & Training: The company provides implementation, training, and support services as part of onboarding pharmacies onto its platform, including dedicated customer support teams.

Distribution channels3 records

Marketing channels8 records

Core offering

EnlivenHealth provides a SaaS-based pharmacy technology platform (e360) that integrates patient engagement, clinical workflow management, and financial management solutions for community, retail, long-term care, specialty, and health-system pharmacies. Its offerings span IVR-based communications, targeted multichannel messaging, digital medication information delivery, medication synchronization, clinical operations suites, medical billing, claims reconciliation, Medicare Part D plan comparison, and pharmacy analytics. The company sells primarily to U.S. pharmacies and is trusted by more than 44,000 pharmacy locations nationwide.

Product overview

EnlivenHealth is a pharmacy software company that offers a unified platform architecture centered on the e360 Platform, which integrates patient engagement, clinical, and financial workflows. The product portfolio includes patient experience solutions (Connect IVR, Reach communications, Inform digital medication guides, Network/PEN, Mobile app), clinical experience solutions (Treat clinical suite, Schedule appointment scheduler, AdhereIQ medication synchronization), financial experience solutions (Reconcile claims reconciliation, Bill medical billing, Match Medicare plan comparison, Navigate My Care patient portal), and analytics solutions (Empower BI services, Clarity pharmacy analytics). The company has also integrated acquired brands including Amplicare Clinical Solution (from FDS Amplicare acquisition) and MarkeTouch Media's RxPatient Engagement App (including DMID patented solution). The platform serves over 44,000 pharmacies nationwide as a division of Omnicell, Inc.

Differentiator

Problem solved

Functional benefit

Brands

• e360 Platform: Integrated platform enabling pharmacies with connected patient engagement, clinical, and financial workflows.
• Medicare Match
• Connect
• Reach
• Inform
• Treat
• Clarity
• Empower
• Reconcile
• Bill
• AdhereIQ
• Navigate My Care
• Schedule
• Mobile
• PEN (Patient Engagement Network)
• Digital Medication Information Delivery (DMID)

Products and services

• e360 Platform Integrated platform enabling pharmacies with connected patient engagement, clinical, and financial workflows, serving as the unified foundation for all EnlivenHealth solutions.
• Connect Intelligent voice response (IVR) system for pharmacies that automates patient communications and routes callers to appropriate pharmacy workflows, reducing staff burden.
• Reach Targeted patient communications software enabling pharmacies to deliver personalized messaging campaigns across SMS, email, and mobile app channels.
• Inform (Digital Medication Information Delivery) Paperless health literacy and digital medication guidance solution that electronically delivers FDA-required medication information including drug monographs, FDA Medication Guides, CDC Vaccine Information Statements, and health literacy content to pharmacy patients.
• Network (Patient Engagement Network) Outcomes through sponsored clinical programs enabling pharmaceutical manufacturers and retail pharmacies to deliver automated, branded, omnichannel patient messaging.
• Mobile (Pharmacy Mobile App) Mobile application providing patients with pharmacy access on their mobile devices for prescription management, refills, and communications.
• Treat Complete clinical operations suite enabling pharmacies to provide and efficiently bill for clinical services including vaccinations, point-of-care testing, and health counseling.
• Schedule Clinically-driven appointment scheduler for pharmacy-based clinical services including immunizations, automating appointments and reducing staff burden.
• AdhereIQ Comprehensive medication synchronization software that aligns prescription refill schedules to improve patient adherence and pharmacy efficiency.
• Reconcile Claim reconciliation solution simplifying pharmacy claims reconciliation processes to streamline payments and cash flow.
• Bill Streamlined medical billing software enabling pharmacies to efficiently bill for clinical services and manage reimbursement processes.
• Match (Medicare Match) CMS-approved Medicare Part D plan comparison tool enabling pharmacists to help patients choose the right Medicare plan based on their prescriptions, featuring customized algorithms for accurate out-of-pocket cost estimates tailored to long-term care and retail populations.
• Navigate My Care Patient-driven Medicare plan experience portal allowing Medicare-eligible patients to review health plan options and compare out-of-pocket costs from their computer or mobile device.
• Clarity Pharmacy analytics intelligence solution enabling pharmacies to unlock the power of their data, uncover hidden revenue opportunities, identify medication adherence gaps, and improve patient outcomes through actionable insights.
• Empower Business intelligence service providing personalized reports and guided data integration through EnlivenHealth's BI team, helping pharmacies unlock hidden potential in their data.
• Amplicare Clinical Solution Clinical solution from acquired FDS Amplicare using automation to enable pharmacies to provide and efficiently bill for revenue-generating services such as vaccinations, point-of-care testing, and health and wellness counseling.
• RxPatient Engagement App Mobile application from acquired MarkeTouch Media providing pharmacy patient engagement capabilities, available in the Epic App Orchard for bidirectional data exchange with Epic EHR.

Quantifiable outcome

• 2,665% ROI on EnlivenHealth's business intelligence solution (Clarity), per Lakeland Pharmacy case study
• +17 more outcomes

Named customers13 records

Segments5 records

Ideal customer profiles5 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration1 record

AI capability2 records

Feature10 records

Partnerships

Three partnerships are on record, tiered core.

• Kinney DrugscoreStrategic or Co-development Partner · 27 October 2025Kinney Drugs partnered with EnlivenHealth to offer free Medicare Part D plan comparisons during the open enrollment period from October 15 to December 7. The service helps seniors navigate the complex plan selection process by providing personalized plan options through phone or online tools, strengthening Kinney Drugs' patient engagement during AEP.
• Good Neighbor PharmacycoreStrategic or Co-development Partner · 1 August 2024EnlivenHealth and Good Neighbor Pharmacy announced the release of a new Clinical Scope of Practice and Reimbursement solution, designed to empower independent pharmacists with information about clinical services they are authorized to offer. Launched at Good Neighbor Pharmacy's ThoughtSpot event, this solution is targeted at driving clinical service expansion, reimbursement, and patient care in community pharmacy.
• Guardian Pharmacy ServicescoreTechnology or IntegrationGuardian Pharmacy Services, one of the largest LTC pharmacy companies in the US serving over 325,000 people annually across 48 locations in 35 states, implemented EnlivenHealth's Medicare Match solution. The partnership enabled accurate medication cost estimation, reduced staffing needs for plan comparisons, and gave patients/caregivers autonomy over their data with 3.5x more patients assisted.

Scale indicators15 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• Liberty Software: Pharmacy management system and patient engagement solutions tailored for independent pharmacies, including refill, adherence, and patient communication capabilities comparable to EnlivenHealth's Reach and AdhereIQ modules.
• Rx30 (Computer-Rx): Pharmacy management system serving independent and small-chain pharmacies with dispensing, clinical, and patient engagement functionality. Closest head-to-head competitor in EnlivenHealth's primary SMB pharmacy segment.
• QS/1 (RedSail Technologies): Pharmacy management and clinical solutions for independent, chain, and HME/DME pharmacies under the RedSail Technologies umbrella. Overlaps with EnlivenHealth's e360 in workflow, adherence, and clinical modules.
• Datascan Pharmacy Software: Pharmacy management system vendor for independent retail pharmacies with dispensing, clinical, and patient engagement features. Comparable to EnlivenHealth's e360 platform for community pharmacy workflows.
• PioneerRx: Independent-pharmacy-focused pharmacy management and patient engagement software vendor. Direct competitor to EnlivenHealth in serving community pharmacies with workflow, adherence, and patient communication tools.
• BestRx: Pharmacy software vendor focused on independent community pharmacies, offering dispensing, refills, and patient communication tools. Direct SMB-pharmacy competitor to EnlivenHealth.

Broad incumbents

• Walgreens (VillageMD/Care Centers pharmacy tech): Large retail pharmacy and healthcare operator that builds internal patient engagement, adherence, and Medicare plan-comparison tools at scale. While not a direct software vendor, it represents both a customer alternative and a competitive threat to EnlivenHealth's footprint.
• Cardinal Health Pharmacy Technology Solutions: Cardinal Health's pharmacy technology unit partners with EnlivenHealth on Reconciliation Plus but also offers its own pharmacy management and clinical workflow software. A broad incumbent overlapping in the same pharmacy customer base.
• McKesson Pharmacy Systems (PharmaServe / EnterpriseRx): McKesson's pharmacy technology arm provides dispensing, clinical, and patient engagement solutions as part of its broader pharmaceutical distribution business. A broad incumbent competitor with deep distribution into chain and independent pharmacies that EnlivenHealth also targets.

Emerging players

• DocStation: Cloud-based clinical documentation and billing platform for pharmacies and providers offering clinical services. Emerging player with partial overlap to EnlivenHealth's Treat/Schedule/Bill modules for clinical services expansion.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xtwitter.com/enlivenhealth
• YouTubeyoutube.com/channel/UCz6VNWvq7irv1GclBlPqP9A
• Facebookfacebook.com/EnlivenHealth
• LinkedInlinkedin.com/company/enlivenhealth
• Instagraminstagram.com/enlivenhealth

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles8 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A1 record

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about EnlivenHealth