What ULTIMO S.A. does

ULTIMO S.A. is a Wrocław-headquartered Polish debt purchasing company founded in 2002, employing 501-1000 people and operating as the Polish anchor of the B2 Impact Group, a pan-European platform with operations in 18+ countries. The firm specializes in acquiring non-performing consumer debt portfolios in Poland at a discount and collecting on them, supplemented by third-party contingency debt collection services for original creditors. Its primary customer-facing product is the B2 Impact Online portal, a 24/7 self-service platform through which debtors register accounts, accept e-agreements (eUgoda) via SMS, select installment repayment offers, and pay via BLIK, Google Pay, Apple Pay, or bank transfer, supported by a toll-free advisory hotline (800 804 904) and email channels.

The business model rests on two revenue streams: spread economics from purchasing and recovering NPL portfolios, and transaction/contingency fees from commissioned collection work for third-party creditors. Pricing is not publicly disclosed; repayment plans are customized to each debtor's financial capacity. The company maintains continuous annual Ethical Audit Certification since 2006, is a co-author of the industry's Zasady Dobrych Praktyk (Principles of Good Practices), and holds memberships in Związek Przedsiębiorstw Finansowych (ZPF) and Konfederacja Lewiatan, anchoring its positioning in the Polish regulatory and self-regulatory landscape. Recorded share capital stands at 108,007.5 thousand PLN fully paid in.

Operationally, the company reports that 46,045 clients resolved their debts in 2025, that 500 new installment repayment plans are established each day, and that nearly 300,000 customers have used the B2 Impact Online portal to settle debts. Its geographic reach spans Poland and a wide European footprint via group-level subsidiaries including B2 Holding (Croatia) and Veraltis (Croatia). The legal structure is a Polish public limited company (Spółka Akcyjna) with KRS number 0000448234.

Name

ULTIMO S.A.

Legal name

B2 Impact S.A.

Website

https://ultimo.pl

Company type

Private

Founded year

2006

Operating status

Operating

Headcount range

501–1,000 employees

Short description

ULTIMO S.A. is a Wrocław-based Polish debt purchasing company, founded in 2002, that acquires non-performing consumer debt portfolios and recovers them through its B2 Impact Online self-service portal and advisory channels, serving individual Polish debtors across 18+ European markets via the B2 Impact Group.

Ownership category

akta.pro rank

Product category

Consumer Debt Collection and Debt Purchasing

NAICS

Collection Agencies (56144), Collection Agencies (561440)

SIC

Services-Consumer Credit Reporting, Collection Agencies (7320)

akta.pro primary industry

Third-Party Debt Collection Agencies (Consumer & Commercial) (BPAAAEAB)

Keywords

• Debt purchasing services
• Consumer debt collection
• Debt recovery management
• Installment repayment plans
• Ethical debt collection

Headquarters

HQ city

Wroclaw

HQ country

Poland

HQ region

Europe

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Others

Revenue model

1. Debt Collection and Recovery Services: B2 Impact generates revenue by purchasing non-performing loans (NPLs) from original creditors at a discount and then collecting on those debts. The company also provides debt collection services for third-party creditors, earning commission or contingency fees on successful recoveries.

Go-to-market motion1 record

Distribution channels3 records

Marketing channels4 records

Core offering

ULTIMO S.A. purchases consumer debts in Poland at a discount and recovers on those debts, while also providing debt collection services for third-party creditors. Customers manage repayment through the B2 Impact Online self-service portal, accepting e-settlement agreements, selecting installment plans, and making payments via BLIK, Google Pay, Apple Pay, or bank transfer. The company supplements its digital channel with toll-free phone advisory and email support.

Product overview

B2 Impact S.A. is a debt collection and management company operating under the B2 Impact Group brand. The company's primary product is the B2 Impact Online customer portal, which provides a self-service platform for indebted clients to manage their debt repayment. The portal enables account registration, selection of repayment offers, digital agreement acceptance via SMS, installment scheduling, and online payment processing. The company also offers a Law Firm (Kancelaria Prawna) service for legal support and maintains a network of financial advice articles through its Porady section.

Differentiator

Problem solved

Functional benefit

Brands

• B2 Impact Online: Client portal for debt repayment, offering online account access, installment plan selection, e-agreement acceptance via SMS, and quick payment options including BLIK, Google Pay, and Apple Pay

Products and services

• B2 Impact Online Self-service customer portal enabling Polish debtors to register an account, view debt case status, select installment repayment offers, accept e-settlement agreements (eUgody) via SMS, and make online payments through BLIK, Google Pay, Apple Pay, or traditional bank transfer. Available 24/7 at online.b2-impact.pl.
• Kancelaria Prawna (Law Firm) In-house legal services offered to business partners to support debt collection and legal proceedings under the B2 Impact Group.
• Consumer Debt Purchasing and Collection Core service of purchasing non-performing consumer loans from original creditors at a discount and recovering on those debts, including debt collection services for third-party creditors on a contingency-fee basis. Targeted at Polish consumers with outstanding debt obligations.

Quantifiable outcome

• 46,045 customers resolved their debt with B2 Impact in 2025
• +2 more outcomes

Segments1 record

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature1 record

Partnerships

Two partnerships are on record, tiered core and supporting.

• Związek Przedsiębiorstw Finansowych w Polsce (ZPF)coreOthersB2 Impact is a member of the Polish Financial Enterprises Association (ZPF), an institution that brings together companies in the debt management sector and sets ethical standards and principles governing the debt collection market in Poland.
• Konfederacja LewiatansupportingOthersB2 Impact is a member of Lewiatan Confederation, a business organization that enables companies to engage in dialogue with administration, provides business development tools, and influences legislation in Poland.

Scale indicators4 records

Recent moves6 records

Expansion highlights5 records

Regional players

• Kredyt Inkaso S.A. Poland-listed NPL management company focused on consumer debt portfolios purchased from banks and other creditors. Comparable business model and scale within the Polish market, competing in the same auctions as ULTIMO.
• BigPoint Holding S.A. Polish consumer debt purchaser and servicer active in the domestic NPL market. Operates a similar portfolio acquisition and recovery model as ULTIMO on a smaller scale.

Direct peers

• KRUK S.A. Poland's largest listed debt management company and consumer NPL purchaser. Operates the same core business model as ULTIMO — acquiring non-performing consumer debt at a discount and recovering on it — and competes head-to-head in Polish portfolio auctions.
• Axactor ASA: Norway-based specialist in non-performing loan acquisitions and debt servicing across Southern and Central Europe. Closely comparable specialist NPL purchasing model focused on consumer portfolios in multiple European markets.
• B2 Impact S.A. Polish debt purchaser and collection company headquartered in Wrocław with pan-European operations. Competes directly with ULTIMO in Polish consumer NPL acquisitions and operates an overlapping self-service portal and customer model.
• Hoist Finance AB: Sweden-based specialist purchaser of non-performing consumer loans across Europe. Closely comparable pure-play NPL acquisition model with similar underwriting, portfolio servicing, and recovery dynamics as ULTIMO.

Broad incumbents

• EOS Group (Otto Group): Major European debt collection and NPL purchasing group operating across many CEE and EU markets. Competes with ULTIMO for Polish consumer portfolios and offers both purchased-debt and outsourced collection services.
• PRA Group, Inc. US-listed global acquirer of non-performing consumer receivables with European operations including the UK and Southern Europe. Larger and more diversified than ULTIMO but competes in the same NPL purchasing category.
• Coface SA: French-listed credit insurance and debt collection group operating across Europe including Poland. Adjacent comparable providing commercial and consumer debt recovery services and competing for some outsourced mandates in Poland.
• Intrum AB: Europe's largest credit management services group, combining NPL purchasing with third-party collections and debt servicing. Operates in Poland and competes for portfolios and outsourced collection mandates.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat5 records

Key risks5 records

Key highlights5 records

Customer concentration

• LinkedInlinkedin.com/company/ultimo

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Subsidiaries2 records

Funding overview

Funding rounds1 record

Investors1 record

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about ULTIMO S.A.