J&T Express
J&T Express is a Philippines-based express delivery and logistics company offering domestic parcel services, premium air-transport delivery (J&T Super), cross-border shipping to six Asian destinations, and VIP enterprise accounts, serving consumers, SMBs, and e-commerce businesses through branches and a mobile app.
- Company typePrivate
- Founded2015
- HeadquartersTaguig, Philippines
- Headcount5,001–10,000
- GTM typeB2B and B2C
- OfferingServices
What J&T Express does
J&T Express is a Philippines-based express delivery and logistics company founded in 2015 and headquartered in Bonifacio Global City, Taguig, with a workforce of 10,000+ employees. It operates as a branch of a regional logistics group with active operations across Southeast Asia (Philippines, Indonesia, Malaysia, Thailand, Singapore), East Asia (Mainland China, Hong Kong, China), and South America (Brazil, since January 2022). The Philippine entity serves individual consumers, SMBs, and enterprise customers through walk-in branches, a proprietary mobile application, and dedicated VIP enterprise accounts.
The company's core product portfolio includes J&T Super (premium air-transport delivery to Visayas and Mindanao with a 5kg air-route limit), International Shipping to six Asian destinations, a VIP Courier Service with multi-pickup address management for e-commerce, cross-border, and non-platform accounts, a specialized Plant Shipping vertical, and a real-time Track & Trace system. The underlying technology stack is a delivery and logistics platform with proprietary real-time tracking and a mobile app (available on iOS and Google Play), supporting both self-serve consumer ordering and walk-in branch transactions.
J&T Express generates revenue on a transaction-based model: standard pay-as-you-go fees for regular delivery, premium service fees for J&T Super (air transport, Door-to-Door, and Walk-in tiers), transaction-based international shipping rates, and VIP enterprise account pricing. Customer segmentation is vertical-based, with primary segments including e-commerce businesses, enterprise/business customers, and individual consumers, plus a niche plant/agriculture shipping segment. The GTM motion combines direct-to-consumer channels (branches, mobile app) with bottom-of-funnel enterprise sales for VIP accounts.
J&T Express firmographics
Firmographics- Name
- J&T Express
- Legal name
- J&T Express
- Website
- https://jtexpress.ph
- Company type
- Private
- Founded year
- 2015
- Operating status
- Operating
- Headcount range
- 5,001–10,000 employees
- Short description
- J&T Express is a Philippines-based express delivery and logistics company offering domestic parcel services, premium air-transport delivery (J&T Super), cross-border shipping to six Asian destinations, and VIP enterprise accounts, serving consumers, SMBs, and e-commerce businesses through branches and a mobile app.
- Ownership category
- akta.pro rank
J&T Express industry classification
Industry- Product category
- Express Delivery and Logistics Services
- NAICS
- Couriers and Express Delivery Services (492110), Couriers and Express Delivery Services (4921)
- SIC
- Trucking & Courier Services (No Air) (4210), Air Courier Services (4513)
- akta.pro primary industry
- Premium B2B Express & Scheduled Time-Window Delivery (TLAAABAE)
- akta.pro secondary industry
- Cross-Border E-commerce Parcel (DDP/Delivered Duty Paid) (TLAAANAD)
Keywords
Where J&T Express is headquartered
LocationHeadquarters
- HQ city
- Taguig
- HQ country
- Philippines
- HQ region
- Asia
Offices1 record
Markets served
J&T Express business model
Business model- GTM type
- B2B and B2C
- Offering type
- Services
- Cost components
- Operations, Supply Chain, Personnel, Infrastructure, Technology or R&D, Marketing or Sales
Revenue model
- Express Delivery Services: J&T Express generates revenue through standard express delivery services, including domestic and international shipping. Services include J&T Super (premium air transport), standard delivery, and VIP courier services.
- International Shipping: Revenue from cross-border delivery services from the Philippines to Indonesia, Malaysia, Thailand, Singapore, Mainland China, and Hong Kong, China.
- Premium Services (J&T Super): Premium express service offering faster delivery via air transport for parcels going to Visayas and Mindanao, with additional premium service fees for Door-to-Door and Walk-in transactions.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Transaction based/ take rate | Pay-as-you-go | Standard Delivery |
| Transaction based/ take rate | Pay-as-you-go | J&T Super (Premium Air) |
| Transaction based/ take rate | Pay-as-you-go | VIP Courier Service |
| Transaction based/ take rate | Pay-as-you-go | International Shipping |
Go-to-market motion1 record
Distribution channels4 records
Marketing channels3 records
J&T Express product offering
Product offeringCore offering
J&T Express is a Philippines-based logistics and courier company that provides express delivery services across the country and to six Asian destinations (Indonesia, Malaysia, Thailand, Singapore, Mainland China, and Hong Kong). Its portfolio includes J&T Super premium air-transport service, standard domestic express delivery, VIP courier services for business clients, and specialized plant shipping. Customers can place orders via walk-in branches, a mobile app, or dedicated VIP enterprise accounts, and track parcels in real time throughout the delivery process.
Product overview
J&T Express is a Philippine-based logistics and courier company offering a comprehensive portfolio of delivery services. The core offerings include J&T Super (premium express service with air transport for Visayas and Mindanao), International Shipping (cross-border delivery to six Asian destinations), Plant Shipping (specialized plant logistics), VIP Service (dedicated business courier), Track & Trace (real-time package monitoring), and a mobile application for convenient booking and tracking. The company expanded internationally by launching express services in Brazil in January 2022.
Differentiator
Problem solved
Functional benefit
Products and services
- J&T Super Premium express delivery service offering faster lead times via air transport for parcels going to Visayas and Mindanao regions, with land delivery for other routes. Limited to 5 kg for air routes (NCR/Luzon to Visayas/Mindanao) and subject to additional premium service fees for Door-to-Door and Walk-in transactions.
- International Shipping Cross-border delivery service enabling shipments from the Philippines to Indonesia, Malaysia, Thailand, Singapore, Mainland China, and Hong Kong, China, with real-time tracking and customs processing at affordable rates. Available via mobile app and walk-in channels.
- Plant Shipping Specialized shipping service for plant deliveries that allows customers to send plants domestically with handling suited to delicate plant and agricultural product shipments.
- VIP Courier Service Dedicated courier service for VIP and business clients offering priority handling, multiple pickup address management, and account classification options including Non-platform, E-commerce, and Cross-border accounts, with dedicated account management.
- Track & Trace Real-time package tracking service that enables customers to monitor their shipments throughout the delivery process for full shipment visibility.
- J&T Philippines Mobile App Mobile application allowing customers to place delivery orders (including international shipments), track packages in real time, access shipping rates, and find branch locations.
Companies that use J&T Express
Customer profileSegments4 records
Ideal customer profiles3 records
J&T Express technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature2 records
J&T Express partnerships and signals
Strategic signalScale indicators5 records
Recent moves6 records
Expansion highlights5 records
J&T Express competitors and assessment
Company assessmentDirect peers
- 2GO Express: Philippine-based courier and logistics provider serving domestic shipping, e-commerce, and freight forwarding — competing directly with J&T Express for Philippine parcel volumes.
- Flash Express: Thailand-headquartered express delivery company that has expanded across Southeast Asia, providing similar last-mile and cross-border e-commerce services comparable to J&T Express.
- Ninja Van: Southeast Asia-focused last-mile courier operating across multiple ASEAN markets including the Philippines, with e-commerce and cross-border offerings directly comparable to J&T Express.
- LBC Express: Long-standing Philippine courier and logistics company offering domestic and international parcel delivery, cargo, and remittance services — a direct local competitor to J&T Express in the Philippines.
- Kerry Express (Thailand): Thai express delivery arm of Kerry Logistics, offering domestic parcel and cross-border services in ASEAN — a comparable regional e-commerce logistics peer to J&T Express.
Broad incumbents
- DHL Express: Global integrator providing international and domestic express delivery across all J&T's served Asian markets, operating as a broader incumbent competitor in the cross-border corridor.
- FedEx: Global integrator with strong Asia-Pacific presence in express parcel and cross-border shipping, competing with J&T Express for international and enterprise customers.
- UPS: Global logistics integrator providing express parcel and supply chain services across Asia, comparable to J&T Express in cross-border B2B and premium express tiers.
- SF Express: China-headquartered express delivery company with expanding Southeast Asia footprint, providing premium express and cross-border e-commerce services comparable to J&T's J&T Super and international shipping.
Emerging players
- Delhivery: India-based logistics and supply chain company focused on e-commerce fulfillment and last-mile delivery, named alongside J&T Express in the APAC last-mile delivery competitive set.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat3 records
Key risks5 records
Key highlights6 records
Customer concentration
J&T Express social profiles
Digital presenceJ&T Express financial estimates
Financial estimateRevenue estimate
Valuation estimate
J&T Express leadership team
Management profileNumber of profiles
J&T Express funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
J&T Express M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about J&T Express
What does J&T Express do?
J&T Express is a Philippines-based logistics and courier company that provides express delivery services across the country and to six Asian destinations (Indonesia, Malaysia, Thailand, Singapore, Mainland China, and Hong Kong). Its portfolio includes J&T Super premium air-transport service, standard domestic express delivery, VIP courier services for business clients, and specialized plant shipping. Customers can place orders via walk-in branches, a mobile app, or dedicated VIP enterprise accounts, and track parcels in real time throughout the delivery process.
Is J&T Express a public or private company?
J&T Express is a private company. It is classified as unknown and is currently operating.
When was J&T Express founded?
J&T Express was founded in 2015. It employs 5,001 to 10,000 people.
Where is J&T Express based?
J&T Express is headquartered in Taguig, Philippines, in the Asia region.
How does J&T Express make money?
Three revenue lines are on record. Express Delivery Services are the primary driver. The others are international Shipping and premium Services (J&T Super).
Who are J&T Express's main competitors?
Direct peers on record are 2GO Express, Flash Express, Ninja Van, LBC Express and Kerry Express (Thailand). Broad incumbents are DHL Express, FedEx, UPS and SF Express. Delhivery is listed as an emerging player.
Does J&T Express have an API?
No public API is recorded for J&T Express.
What industry is J&T Express in?
J&T Express's product category is Express Delivery and Logistics Services. Its primary akta.pro industry code is TLAAABAE, Premium B2B Express & Scheduled Time-Window Delivery, with a secondary code of TLAAANAD, Cross-Border E-commerce Parcel (DDP/Delivered Duty Paid). Its NAICS code is 492110 and its SIC code is 4210.