Jets.com
Jets.com is a US-based private jet charter broker arranging Jet Card, on-demand charter, and cargo flights through vetted FAR Part 135 operators and a partnership with Private Jet Center, serving High-Net-Worth Individuals and Business Travelers worldwide.
- Company typePrivate
- Founded2008
- HeadquartersNew York, United States
- Headcount11–50
- GTM typeB2C
- OfferingServices
What Jets.com does
Jets.com, operated by Dem Jet Inc, is a US-based private jet charter broker founded in 2008 and headquartered in New York. The company arranges flights through vetted FAR Part 135 Direct Air Carriers rather than owning aircraft, with a curated operator network and a 2024 strategic partnership with Private Jet Center (PJC) extending access to a diverse global fleet spanning Light Jets (up to 7 passengers), Mid-Size Jets (up to 8), Super-Mid Jets (up to 9), and Heavy Jets (up to 16). Service lines include the Jet Card membership program with all-inclusive fixed hourly rates and guaranteed availability, on-demand charter for groups of any size, and an air cargo offering.
The technology layer centers on a mobile application for iOS and Android that supports flight booking, Jet Card balance tracking, trip history, passenger management, and real-time trip updates, backed by a 'Mission Control' operations team for flight coordination. The platform integrates with operator partners rather than operating proprietary fleet technology, and its competitive position rests on brand longevity (17+ years), safety vetting standards, and curated content (destination guides for Aspen, Dallas, Cabo San Lucas, Paris, and others).
Revenue is generated through three streams: subscription/recurring via Jet Card pre-purchased hours, usage-based on-demand charter pricing, and usage-based cargo charter. Distribution is direct via website, mobile app, phone sales (+1 866.631.0875), and inside-sales contact forms, supplemented by organic social, email newsletter, and SEO-driven destination content. The customer base is concentrated in High-Net-Worth Individuals and Business Travelers, with operations spanning North America, Europe, the Caribbean, Central America, and the Middle East. Leadership comprises co-founders Edgar Alacan and Damian Klinger (President), with Svetlana Orlov as CFO, Michael Kordić as CMO, Bob Archibald as CSO, and Daniel Satterlund as COO.
Jets.com firmographics
Firmographics- Name
- Jets.com
- Legal name
- Dem Jet Inc dba Jets.com
- Website
- http://www.jets.com
- Company type
- Private
- Founded year
- 2008
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Jets.com is a US-based private jet charter broker arranging Jet Card, on-demand charter, and cargo flights through vetted FAR Part 135 operators and a partnership with Private Jet Center, serving High-Net-Worth Individuals and Business Travelers worldwide.
- Ownership category
- akta.pro rank
Jets.com industry classification
Industry- Product category
- Private Jet Charter Services
- NAICS
- Nonscheduled Chartered Passenger Air Transportation (481211), Other Nonscheduled Air Transportation (481219), Nonscheduled Chartered Freight Air Transportation (481212)
- SIC
- Air Transportation, Nonscheduled (4522)
- akta.pro primary industry
- Private Aviation Brokerages & Trip Marketplace Platforms (THABAFAG)
- akta.pro secondary industries
- Jet Card & Membership Programs (THABAFAB), Aircraft Management & Part 135/135-equivalent Operators (THABAFAD), Private Aviation Experiences (Charters, Scenic Flights, Helicopter Tours) (THAJALAF), Air Freight Charter Operators (THABAEAD)
Keywords
Where Jets.com is headquartered
LocationHeadquarters
- HQ city
- New York
- HQ country
- United States
- HQ region
- North America
Markets served
Jets.com business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Operations, Marketing or Sales, Personnel, Technology or R&D, Infrastructure
Revenue model
- Jet Card Program: Fixed hourly rates with all-inclusive pricing and full fleet access. Customers purchase flight hours upfront with guaranteed availability and no hidden fees. Provides predictable cost structure for frequent private travelers.
- On-Demand Charter: Flexible scheduling for groups of any size. Customers pay per flight based on aircraft type, distance, and duration. Supports one-time or occasional travel needs without commitment.
- Cargo Services: Safe and secure air cargo charter transportation for shipping goods via private aircraft.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Pay-as-you-go | Jet Card - All-inclusive fixed hourly rates with full fleet access |
Go-to-market motion1 record
Distribution channels4 records
Marketing channels7 records
Jets.com product offering
Product offeringCore offering
Jets.com is a private jet charter broker that arranges flights through FAR Part 135 Direct Air Carriers, offering three core services: a Jet Card membership program with all-inclusive fixed hourly rates and guaranteed availability, on-demand charter bookings for groups of any size, and air cargo charter for freight transport. A mobile app and website booking platform support flight reservations, Jet Card balance management, and real-time trip updates.
Product overview
Jets.com is a private jet charter broker offering two primary service lines: Jet Card (a membership program with all-inclusive fixed hourly rates and guaranteed availability across the full fleet) and Charter (on-demand flexible scheduling for groups of any size). The company also operates Cargo services for air freight. Their fleet spans four categories from Light Jets (up to 7 passengers) to Heavy Jets (up to 16 passengers), with access extended through a partnership with Private Jet Center. The Jets.com Mobile App supports flight booking, Jet Card management, and passenger administration. All services are backed by a 'Mission Control' operations team ensuring flight coordination.
Differentiator
Problem solved
Functional benefit
Brands
- The Sky Is Yours Foundation: Charitable foundation operated by Jets.com
Companies that use Jets.com
Customer profileSegments3 records
Ideal customer profiles3 records
Jets.com technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature3 records
Jets.com partnerships and signals
Strategic signalPartnerships
One partnership is on record.
- Private Jet Center (PJC)coreStrategic partnership with Private Jet Center delivers extensive access to a diverse fleet of modern aircraft designed to fit customer travel needs. This partnership enhances Jets.com's fleet availability and geographic coverage for both Jet Card members and charter customers.
Scale indicators2 records
Recent moves5 records
Expansion highlights6 records
Jets.com competitors and assessment
Company assessmentDirect peers
- NetJets: NetJets is the largest private aviation company in the world, offering fractional ownership, Jet Cards, and on-demand charter. Directly comparable to Jets.com across both subscription (Jet Card) and on-demand charter product lines, though operating with its own fleet rather than as a pure broker.
- VistaJet: VistaJet is a global private aviation company offering a membership-based program and on-demand charter across a uniform fleet. Directly comparable to Jets.com as a global, membership-driven private jet service targeting HNW and corporate customers.
- Wheels Up: Wheels Up is a membership-based private aviation company offering Jet Card programs and on-demand charter, with significant technology investment. Directly comparable to Jets.com on Jet Card product, charter offering, and mobile-first booking experience.
- Flexjet: Flexjet offers fractional jet ownership, Jet Card programs, and whole-aircraft charter. Directly comparable to Jets.com on Jet Card subscription product and premium private aviation service for HNW and corporate segments.
- Sentient Jet: Sentient Jet is one of the original Jet Card providers, offering prepaid flight hour programs with access to a broad operator network. Directly comparable to Jets.com's Jet Card product and broker-style access model, targeting similar HNW and corporate customers.
- XOJET: XOJET (now part of Vista Global) offers private jet charter and membership programs with a fleet-plus-broker hybrid model. Directly comparable to Jets.com's mix of on-demand charter and Jet Card subscription.
- JetSuite: JetSuite (now JSX) operates private jet charter and scheduled shuttle services with a Jet Card product. Directly comparable to Jets.com's charter and Jet Card offerings, with similar focus on transparent pricing and tech-enabled booking.
- PrivateFly: PrivateFly is a global private jet charter broker offering on-demand booking and membership programs across a network of operators. Directly comparable to Jets.com as an asset-light broker with global footprint, Jet Card-style memberships, and online/app booking.
- FlyExclusive: FlyExclusive is a private aviation company offering fractional shares, Jet Card memberships, and charter. Directly comparable to Jets.com's Jet Card subscription and charter services, though FlyExclusive owns/operates a significant portion of its fleet.
Emerging players
- Blade: Blade is a tech-forward urban air mobility and private charter platform with a mobile-first booking model. Comparable to Jets.com as a digital-first private aviation brand, but with stronger focus on short-hop scheduled and urban routes rather than long-haul charter.
Market position
Strengths1 record
Weaknesses1 record
Competitive moat3 records
Key risks5 records
Key highlights7 records
Customer concentration
Jets.com social profiles
Digital presenceJets.com financial estimates
Financial estimateRevenue estimate
Valuation estimate
Jets.com leadership team
Management profileNumber of profiles
Profiles6 records
Jets.com funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Jets.com M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Jets.com
What does Jets.com do?
Jets.com is a private jet charter broker that arranges flights through FAR Part 135 Direct Air Carriers, offering three core services: a Jet Card membership program with all-inclusive fixed hourly rates and guaranteed availability, on-demand charter bookings for groups of any size, and air cargo charter for freight transport. A mobile app and website booking platform support flight reservations, Jet Card balance management, and real-time trip updates.
Is Jets.com a public or private company?
Jets.com is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Jets.com founded?
Jets.com was founded in 2008. It employs 11 to 50 people.
Where is Jets.com based?
Jets.com is headquartered in New York, United States, in the North America region.
How does Jets.com make money?
Three revenue lines are on record. Jet Card Program is the primary driver. The others are on-Demand Charter and cargo Services.
Who are Jets.com's main competitors?
Direct peers on record are NetJets, VistaJet, Wheels Up, Flexjet, Sentient Jet, XOJET, JetSuite, PrivateFly and FlyExclusive. Blade is listed as an emerging player.
Does Jets.com have an API?
No public API is recorded for Jets.com.
What industry is Jets.com in?
Jets.com's product category is Private Jet Charter Services. Its primary akta.pro industry code is THABAFAG, Private Aviation Brokerages & Trip Marketplace Platforms, with a secondary code of THABAFAB, Jet Card & Membership Programs. Its NAICS code is 481211 and its SIC code is 4522.