Cincom Systems
- Company typePrivate
- Founded1968
- HeadquartersCincinnati, United States
- Headcount501–1,000
- GTM typeB2B
- OfferingSoftware
Cincom Systems firmographics
Firmographics- Name
- Cincom Systems
- Legal name
- Cincom Systems
- Website
- https://cincom.com
- Company type
- Private
- Founded year
- 1968
- Operating status
- Operating
- Headcount range
- 501–1,000 employees
- Ownership category
- akta.pro rank
Cincom Systems industry classification
Industry- Product category
- Enterprise Configure-Price-Quote (CPQ) Software
- NAICS
- Software Publishers (51321)
- SIC
- Services-Prepackaged Software (7372)
- akta.pro primary industry
- CPQ (Configure-Price-Quote) & Quote-to-Cash CRM Extensions (HDAEAFAK)
- akta.pro secondary industries
- Customer Communications Management (CCM) & Transactional Messaging (MPAAAIAL), Sales Force Automation (SFA) CRM (HDAEAFAA)
Keywords
Where Cincom Systems is headquartered
LocationHeadquarters
- HQ city
- Cincinnati
- HQ country
- United States
- HQ region
- North America
Offices3 records
Markets served
Cincom Systems business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Personnel, Technology or R&D, Marketing or Sales, Operations, Infrastructure
Revenue model
- Software Licensing and Subscriptions: Cincom generates revenue primarily through software licensing and subscription services for its CPQ, Eloquence, and Smalltalk product suites. Customers pay for the right to use the software on a recurring basis with support and maintenance included.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Annual | Enterprise subscription licensing |
Go-to-market motion2 records
Distribution channels3 records
Marketing channels8 records
Cincom Systems product offering
Product offeringCore offering
Cincom Systems develops and sells enterprise software across three core product lines: Cincom CPQ™ for Configure-Price-Quote automation in complex manufacturing sales, Cincom Eloquence® for Customer Communication Management (CCM) and personalized document generation, and Cincom Smalltalk™ (including VisualWorks® and ObjectStudio®) for object-oriented application development. The portfolio also includes Cincom Mantis™, Cincom SUPRA®, and Cincom CONTROL™ as additional solution offerings.
Product overview
Cincom Systems offers a portfolio of enterprise software solutions organized around three core product lines: Cincom CPQ™ (Configure-Price-Quote) for complex manufacturing sales, Cincom Eloquence® (Customer Communication Management) for document automation, and Cincom Smalltalk™ (software development platform). Additional products include Cincom Mantis™, Cincom SUPRA®, and Cincom CONTROL™. CPQ functionality is delivered through modular capabilities including the Product Configurator, Pricing Module, Quoting Tool, Sales Process Automation, and Channel Sales — all designed to work together as an integrated revenue management system. The Eloquence CCM platform handles conditional logic workflows, batch/on-demand document generation, and omnichannel communication. The product architecture supports industry-specific deployments across industrial equipment, medical devices, specialty vehicles, HVAC, electrical/electronics, power generation, and pumps/valves manufacturing.
Differentiator
Problem solved
Functional benefit
Brands
- Cincom CPQ™: Configure, Price, Quote software solution for manufacturing sales processes
- Cincom Eloquence®
- Cincom Smalltalk™
Products and services
- Cincom CPQ™ A Configure-Price-Quote (CPQ) software platform built for complex manufacturing sales. Cincom CPQ enables rules-based product configuration, dynamic pricing, automated quote generation, sales process automation, and channel/dealer selling, with native integration to ERP, CRM, PLM, and CAD systems. It is designed for enterprise manufacturers of industrial equipment, medical devices, specialty vehicles, HVAC, power generation, and pumps and valves.
- Cincom Eloquence®
- Cincom Smalltalk™
- Cincom Mantis™
- Cincom SUPRA®
- Cincom CONTROL™
Quantifiable outcome
- Cincom customers typically achieve significant reduction in quote generation time and pricing errors through automated configuration and pricing rules.
- +1 more outcomes
Companies that use Cincom Systems
Customer profileNamed customers8 records
Segments4 records
Ideal customer profiles3 records
Cincom Systems technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration12 records
Feature3 records
Cincom Systems partnerships and signals
Strategic signalPartnerships
Seven partnerships are on record, tiered core and secondary.
- SAPcoreCincom CPQ integrates with SAP ERP systems, enabling manufacturers to synchronize product data, pricing, and quote information with SAP environments for seamless data flow between sales and operational systems.
- OraclecoreCincom offers integration with Oracle ERP solutions, allowing customers to leverage existing Oracle infrastructure while deploying Cincom CPQ for sales configuration and quoting capabilities.
- InforsecondaryIntegration partnership with Infor ERP providing connectivity between Cincom's CPQ platform and Infor's manufacturing-focused ERP solutions.
- Microsoft Dynamics 365coreCincom CPQ integrates with Microsoft Dynamics 365 CRM, enabling manufacturers to connect product configuration and pricing directly with their CRM workflows and customer data.
- SalesforcecoreCincom provides integration with Salesforce CRM platform, allowing seamless connection between sales force automation and product configuration/quoting processes.
- PTCsecondaryCAD integration partnership with PTC for computer-aided design connectivity, enabling product configuration based on CAD-defined parameters.
- AutodesksecondaryIntegration with Autodesk CAD/PLM solutions providing design-to-configuration connectivity for manufacturers using Autodesk design tools.
Scale indicators4 records
Recent moves1 record
Expansion highlights5 records
Cincom Systems competitors and assessment
Company assessmentDirect peers
- PROS Holdings: PROS is a direct CPQ/pricing-optimization peer focused on complex B2B pricing and quoting, overlapping directly with Cincom CPQ's rules-based configuration and pricing capabilities for manufacturing and distribution customers.
- Tacton: Tacton offers CPQ purpose-built for complex discrete manufacturers (industrial equipment, vehicles, HVAC), directly competing with Cincom CPQ in engineer-to-order configuration and global multi-currency quoting.
- Configure One: Configure One provides rules-based product configuration and CPQ for discrete manufacturers, with comparable focus on complex BOMs, variant management, and ERP integration similar to Cincom CPQ.
- KBMax: KBMax delivers 3D visual CPQ and product configuration for manufacturers of complex custom products, overlapping with Cincom's visual CPQ and guided-selling capabilities for engineered-to-order sales.
- FPX: FPX provides CPQ for complex B2B sales with deep pricing rules and ERP integration, serving industrials and distributors — a directly comparable peer to Cincom CPQ's pricing and configuration engine.
- Smart Communications: Smart Communications is a Customer Communication Management (CCM) platform for regulated industries including financial services and insurance — directly comparable to Cincom Eloquence's omnichannel, compliance-focused CCM offering.
Broad incumbents
- Salesforce Revenue Cloud (CPQ): Salesforce bundles CPQ/Revenue Cloud into its broader CRM platform and competes against Cincom for the same enterprise manufacturers looking to unify sales, quoting, and CRM workflows.
- SAP CPQ (CallidusCloud): SAP acquired CallidusCloud and now offers native CPQ alongside SAP ERP/S/4HANA, competing with Cincom's CPQ-to-SAP integrations by bundling configuration directly with the ERP record-of-system.
- Oracle Configure, Price, Quote (BigMachines): Oracle acquired BigMachines and offers CPQ within Oracle CX/ERP Cloud, directly competing with Cincom's Oracle-integrated CPQ deployments at large enterprises.
- Quadient: Quadient offers CCM and customer journey automation for insurance and banking — overlapping with Cincom Eloquence's insurance and financial services document-generation use cases.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat6 records
Key risks6 records
Key highlights7 records
Customer concentration
Cincom Systems social profiles
Digital presenceCincom Systems compliance and trust
Trust signalCompliance3 records
Cincom Systems financial estimates
Financial estimateRevenue estimate
Valuation estimate
Cincom Systems leadership team
Management profileNumber of profiles
Profiles1 record
Cincom Systems subsidiaries and ownership
Company hierarchySubsidiaries2 records
Cincom Systems funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Cincom Systems M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Cincom Systems
What does Cincom Systems do?
Cincom Systems develops and sells enterprise software across three core product lines: Cincom CPQ™ for Configure-Price-Quote automation in complex manufacturing sales, Cincom Eloquence® for Customer Communication Management (CCM) and personalized document generation, and Cincom Smalltalk™ (including VisualWorks® and ObjectStudio®) for object-oriented application development. The portfolio also includes Cincom Mantis™, Cincom SUPRA®, and Cincom CONTROL™ as additional solution offerings.
Is Cincom Systems a public or private company?
Cincom Systems is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Cincom Systems founded?
Cincom Systems was founded in 1968. It employs 501 to 1,000 people.
Where is Cincom Systems based?
Cincom Systems is headquartered in Cincinnati, United States, in the North America region.
How does Cincom Systems make money?
One revenue line is on record: software Licensing and Subscriptions.
Who are Cincom Systems's main competitors?
Direct peers on record are PROS Holdings, Tacton, Configure One, KBMax, FPX and Smart Communications. Broad incumbents are Salesforce Revenue Cloud (CPQ), SAP CPQ (CallidusCloud), Oracle Configure, Price, Quote (BigMachines) and Quadient.
Does Cincom Systems have an API?
No public API is recorded for Cincom Systems.
What industry is Cincom Systems in?
Cincom Systems's product category is Enterprise Configure-Price-Quote (CPQ) Software. Its primary akta.pro industry code is HDAEAFAK, CPQ (Configure-Price-Quote) & Quote-to-Cash CRM Extensions, with a secondary code of MPAAAIAL, Customer Communications Management (CCM) & Transactional Messaging. Its NAICS code is 51321 and its SIC code is 7372.