HITS

What HITS does

HITS, Inc. is a privately held St. Louis, Missouri–based information technology and document services management company founded in 1994. The company provides end-to-end document and data management solutions — including paper, microfilm, monitoring strip, and blueprint scanning, data migration, secure climate-controlled storage, and certified document destruction — primarily to federal, state, and local government agencies, hospital and clinic systems, legal departments, financial institutions, manufacturing firms, and educational institutions. The company positions itself as a 25+-year domain specialist with 5,000+ completed projects and 2 billion+ documents scanned to date, and it maintains satellite offices in Washington D.C. and Indianapolis to support federal and Midwest regional accounts.

At the core of HITS' technology stack are two proprietary, trademarked platforms: STR8VIEW®, a cloud-based system that enables hospitals and clinics to view, search, and download historical patient records and fetal monitoring strips without maintaining legacy EMR systems, and DocuMiner®, an automated record-storage removal solution that scans documents, sorts them into 'Scan' or 'Shred' categories, and generates an auditable manifest. The platform is being extended with STR8VIEW Capture, a forthcoming document capture module. HITS integrates with broader health IT ecosystems (lab, radiology, pharmacy), case management software, document management systems, and analytics platforms, and positions its compliance posture — NAID AAA, HIPAA, CJIS, NIST, GDPR, Federal Records Act, NARA, FERPA, PCI DSS, GLBA, ADA — as a primary go-to-market differentiator.

HITS generates revenue through a mix of one-time and project-based professional services (scanning, data migration, secure destruction) and recurring subscription/storage contracts (STR8VIEW cloud access, secure and climate-controlled storage). Pricing is quote-based on multi-year enterprise contracts; the company operates a sales-led, field-sales-driven GTM targeting large enterprises, government agencies, and healthcare systems, supported by inside sales, industry association partnerships, and SEO-driven content marketing across 40+ US metro landing pages. The company completed an acquisition of Microtek Document Imaging Systems Inc. in April 2022.

Name

HITS

Legal name

HITS, Inc.

Website

https://hitscorp.com

Company type

Private

Founded year

1999

Operating status

Operating

Headcount range

51–100 employees

Short description

HITS is a privately held St. Louis-based IT and document services company that provides document scanning, cloud-based medical records management (STR8VIEW), automated records sorting (DocuMiner), secure storage, and certified destruction to government, healthcare, legal, and enterprise clients across the United States.

Ownership category

akta.pro rank

Product category

Document Management Services

NAICS

Document Preparation Services (56141), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (51821), Web Search Portals, Libraries, Archives, and Other Information Services (5192)

SIC

Services-Computer Processing & Data Preparation (7374), Services-Computer Programming, Data Processing, Etc. (7370)

akta.pro primary industry

Claims Data Capture, Indexing & Document Management (BPAAAFAB)

akta.pro secondary industries

Data Destruction Services (On-site/Off-site, Media Sanitization) (BPALAIAC), Healthcare & Medical Records Storage (Hospitals, Clinics) (TLALALAD), De-identification, Tokenization & Privacy-Preserving Data Platforms (HLACAIAK)

Keywords

• Document scanning services
• Document digitization solutions
• Medical records management
• Secure document storage
• Cloud-based document management

Headquarters

HQ city

St Louis

HQ country

United States

HQ region

North America

Offices3 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Infrastructure, Marketing or Sales

Revenue model

1. Professional Document Scanning Services: One-time and project-based document digitization services including paper scanning, microfilm scanning, blueprint scanning, monitoring strip scanning, and data migration. Services are delivered professionally with quality control checks throughout.
2. Secure Document Storage and Management: Recurring storage services including secure storage, climate-controlled storage, regulated business storage, and business records storage for critical documents and records.
3. STR8VIEW Cloud Platform: Subscription-based cloud access to digitized medical records and documents through STR8VIEW platform, providing 24/7 secure access to scanned materials.
4. Secure Destruction Services: Certified document destruction services as part of total document conversion projects, compliant with HIPAA and FACTA regulations.

Pricing tiers

Go-to-market motion2 records

Distribution channels4 records

Marketing channels5 records

Core offering

HITS is a document services management company that provides end-to-end document scanning, digitization, secure storage, and cloud-based access solutions. The company offers proprietary platforms STR8VIEW (cloud-based medical records access) and DocuMiner (intelligent record storage removal), alongside professional services including paper, microfilm, blueprint, and fetal monitoring strip scanning, data migration, and NAID AAA-certified secure destruction. It primarily serves government agencies, hospitals, healthcare systems, law firms, financial institutions, and enterprises across the United States.

Product overview

HITS offers a platform of document management products and services centered around two proprietary core products: DocuMiner® for intelligent record storage removal and sorting, and STR8VIEW® for cloud-based medical record viewing. The portfolio includes scanning services (paper, microfilm, monitoring strip, blueprint), storage solutions (secure storage, climate-controlled storage), and data management services (data migration, secure destruction, government solutions, Paperless To Go). The company also provides specialized solutions for legal, healthcare, government, and financial sectors.

Differentiator

Problem solved

Functional benefit

Products and services

• STR8VIEW Secure cloud-based system that enhances the way hospitals and clinics access historical patient data, alleviating the need to maintain legacy systems. Supports PDF and STR8VIEW file formats with a search interface for quick file location.
• DocuMiner Innovative record storage removal solution that scans, sorts, and securely eliminates unnecessary documents. Automatically categorizes documents into 'Scan' or 'Shred' groups with a detailed manifest for review and approval, reducing liability and storage costs.
• Paper Scanning Detailed document conversion service with prepping, scanning, and indexing with quality control checks throughout. Provides electronic images in any required format deliverable on any form of media.
• Microfilm Scanning Converts 16mm, 35mm Microfilm, Microfiche, and Aperture Card formats into digital images, allowing faster and easier electronic retrieval with higher quality images.
• Monitoring Strip Scanning Unique scanning process providing a continuous view of enhanced images identical to the original strip, designed for fetal monitoring strips used in obstetrics and healthcare.
• Blueprint Scanning Scans blueprints, plat drawings, aerial maps, and other large-format documents up to 44 inches in width into digital format.
• Data Migration Software transition assistance for migrating data from one software system to another.
• Secure Destruction NAID AAA certified secure and compliant destruction of converted paper documents and sensitive records, meeting HIPAA and FACTA requirements.
• Secure Storage Secure, climate-controlled storage for critical records and sensitive documents, including secure records storage, regulated business storage, and business records storage solutions for compliance-driven industries.
• Climate-Controlled Storage Storage solutions protecting sensitive records from heat, humidity, and environmental damage.
• Paperless To Go Solution for seamless transition from main office to home office, enabling paperless workflows.
• Government Solutions Data management solutions for government entities at any level, including document storage, regulatory compliance, and secure handling aligned with Federal Records Act and NARA guidelines.

Quantifiable outcome

• Over 5,000 jobs completed
• +2 more outcomes

Named customers13 records

Segments6 records

Ideal customer profiles6 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration6 records

AI capability2 records

Feature5 records

Scale indicators5 records

Recent moves6 records

Expansion highlights5 records

Broad incumbents

• Recall (now part of Iron Mountain): Former independent document management and secure destruction provider, now under Iron Mountain. Historically a direct competitor to HITS in physical-to-digital records conversion and secure storage for regulated industries.
• Iron Mountain: Global leader in records storage, secure destruction, and digital transformation services. Directly overlaps with HITS' scanning, secure storage, and NAID AAA-certified destruction offerings, but operates at much greater scale with a full enterprise data management platform.
• Konica Minolta Business Solutions: Provides enterprise content management (ECM), document scanning, and managed print services. Overlaps with HITS in document digitization and healthcare/government vertical solutions, but bundles hardware and software at much larger scale.
• Ricoh Document Services: Document scanning, managed print, and workflow automation services arm of Ricoh. Competes with HITS in enterprise document digitization and integrates hardware, software, and services for records management.

Emerging players

• Veeva Systems (Vault): Cloud-based document and content management for regulated industries including life sciences and healthcare. Comparable in addressing compliance-heavy document workflows, particularly for healthcare-adjacent verticals like Bayer and DuPont that are also HITS customers.
• ABBYY: OCR and intelligent document processing technology provider. Comparable to HITS' scanning and OCR-enabled searchability capabilities but focused on the software/AI layer that HITS could either leverage or compete against.

Direct peers

• DocuWare: Cloud-based document management and workflow automation platform serving regulated industries. Comparable to STR8VIEW's role as a cloud document access layer for healthcare and enterprise customers, with stronger workflow functionality.
• Access (Access Information Management): Privately held document management services company offering records storage, secure destruction, and digital scanning services. Closest comparable to HITS in service mix, mid-market enterprise focus, and acquisition-driven growth strategy.
• OnBase by Hyland: Enterprise content management platform widely used in healthcare and government for document imaging and records management. Competes directly with STR8VIEW in healthcare document access and is a primary alternative for hospital systems considering HITS' offerings.
• M-Files: Metadata-driven document management platform used in healthcare, legal, and financial services. Competes with HITS' cloud document management value proposition by offering AI-powered intelligent information management.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/HITS_Corp

Compliance21 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Subsidiaries1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A2 records

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about HITS