The Village Bank

What The Village Bank does

The Village Bank is a Massachusetts-chartered community bank founded in 1910, headquartered in Newton, and operating 10 branches across Newton, Waltham, Wayland, and Wellesley (opening summer 2026). It serves individual consumers and small-to-medium businesses within an 18-community Greater Boston CRA assessment area, offering a full suite of deposit products (Village Checking, eVolve Rewards Checking, savings, CDs/IRAs, business checking and cash management), lending products (residential mortgages, HELOCs, consumer and credit-builder loans, commercial real estate, builder financing, SBA programs), and wealth management services through Village Wealth Management.

The bank's technology stack is largely vendor-sourced and standard for community banking: digital banking via web and iOS/Android apps, Zelle for person-to-person transfers, Apple Pay/Google Pay/Samsung Pay digital wallets, mobile and remote deposit capture, secure messaging, credit monitoring, card controls, and real-time fraud monitoring with multi-factor authentication. Differentiated digital tools are limited primarily to eVolve Rewards Banking (cash-back debit, round-up savings), ZRent (landlord property management), and ZEscrow (real estate escrow workflows). The bank holds NMLS# 408536 for residential mortgage operations.

Revenue is generated predominantly through net interest income from lending and deposit franchises, supplemented by transaction and service fees on depository accounts, mortgage origination fees, commercial banking and cash management fees, and wealth management fees. Distribution is branch-led, supported by a Customer Care Center, an outbound Business Call Program, and a community-engagement GTM (Village Volunteers across 200+ organizations, Java with Joe sessions, Golf Classic), with digital banking as an increasingly important channel. Ownership is private and independent, with no disclosed parent company, external private equity, or public listing.

Name

The Village Bank

Legal name

The Village Bank

Website

https://village-bank.com

Company type

Private

Founded year

1910

Operating status

Operating

Headcount range

101–250 employees

Short description

The Village Bank is a Massachusetts community bank founded in 1910, operating 10 branches in Newton, Waltham, Wayland, and Wellesley, serving Greater Boston consumers, small businesses, and municipalities with deposit, mortgage, commercial lending, cash management, and wealth management services.

Ownership category

akta.pro rank

Product category

Community Banking

NAICS

Depository Credit Intermediation (5221)

SIC

State Commercial Banks (6022)

akta.pro primary industry

Cooperative Banks (Member-Owned Commercial/Retail) (FSABAEAF)

Keywords

• Community banking services
• Residential mortgage lending
• Commercial real estate loans
• Small business banking
• Wealth management services

Headquarters

HQ city

Newton

HQ country

United States

HQ region

North America

Offices12 records

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales, Others

Revenue model

1. Net Interest Income: Interest income from lending activities including residential mortgages, commercial real estate loans, consumer loans, and business loans, offset by interest paid on deposits (checking, savings, CDs, IRAs). This is the primary revenue stream for the community bank.
2. Banking Fees and Service Charges: Fees from insufficient funds ($30 per item), returned deposited items ($6), stop payments ($25), account research ($30/hour), wire transfers (domestic $20, international $40), replacement cards ($10), and various other account service fees.
3. Business Account Fees: Monthly service charges including Cash Management Checking ($25/month), Business Analysis Account ($15/month with earnings credit), plus per-item fees for checks, deposits, and ACH transactions.
4. Mortgage Origination: Income from originating residential mortgages including purchase loans, refinances, construction loans, home equity lines of credit, and Mass Save heat loans. NMLS# 408536.
5. Commercial Banking Services: Fees from business checking accounts, cash management services, merchant services, payroll services, and commercial real estate lending.
6. Wealth Management: Village Wealth Management services located at the Auburndale branch (second floor of new 319 Auburn Street location), serving as a revenue stream for investment and wealth management products.

Pricing tiers

Go-to-market motion2 records

Distribution channels7 records

Marketing channels13 records

Core offering

The Village Bank is a community bank providing deposit products (checking, savings, CDs, IRAs), residential and commercial mortgage lending, home equity lines of credit, consumer and business loans, commercial real estate financing, cash management, merchant services, payroll, retirement plan administration, and wealth management to individuals, small and medium businesses, and municipalities across the Greater Boston area. Distribution is delivered through 10 branch locations, an iOS/Android mobile banking app, online account opening, and a Customer Care Center.

Product overview

The Village Bank is a community bank offering a unified banking platform with personal, business, and digital banking services. Personal banking includes Village Checking, Village Interest Checking, eVolve Rewards Checking, Village Savings, eVolve Savings, and CDs/IRAs with the Greenlight debit card for kids as a sub-brand offering. Business services encompass Village Business Checking, Village Cash Management Checking, and Business Savings accounts. Lending products include residential mortgages, HELOCs, consumer loans, Credit Builder Loan, commercial real estate, builder financing, and SBA programs. Wealth management and municipal banking expand the portfolio. Digital banking features include Personal Online Banking, Mobile Check Deposit, Digital Wallets (Apple Pay, Google Pay, Samsung Pay), Card Controls, Secure Messaging, and Credit Monitoring. Business platforms include Cash Management, Business Online Banking, ZRent property management, and ZEscrow escrow services. Payment integrations include Zelle for P2P transfers and Mastercard/Visa networks.

Differentiator

Problem solved

Functional benefit

Brands

• eVolve Rewards Banking: Rewards checking and savings program offering cash back debit card rewards, round-up savings, and digital banking rewards.
• Greenlight

Products and services

• Village Checking Standard personal checking account with no monthly maintenance fee, debit card, online banking, and bill payment for individual consumers in the Greater Boston area.
• Village Interest Checking Personal checking account that earns interest on deposited funds while providing full banking services.
• eVolve Rewards Checking Rewards checking account offering 0.30% cash back on eligible debit card transactions, round-up savings feature, and a $5 monthly reward for digital banking activity (requires online banking, eStatements, and one electronic deposit per cycle).
• Village Savings Personal savings account with competitive interest rates and FDIC insurance protection.
• eVolve Savings Interest-bearing savings account that automatically receives round-up transfers from a linked eVolve checking account.
• Certificates of Deposit (CDs) Fixed-term deposit accounts with guaranteed returns and FDIC insurance protection for various maturity periods.
• IRA CDs Individual Retirement Account CDs combining tax-advantaged savings with guaranteed returns.
• Greenlight Debit Card and Money App No-cost Greenlight SELECT debit card and money app for kids and teens offered to Village Bank customers in partnership with Greenlight, including spending controls, chore management, automated allowance, savings goals, and the Level Up financial literacy game.
• Residential Mortgages First mortgage loans for residential 1-4 family units including purchase, refinance, new construction, and rehabilitation financing in Massachusetts.
• Home Equity Lines of Credit (HELOC) Revolving credit lines secured by home equity, with promotional rates of 5.50% APR for first 6 months and as low as 6.00% APR thereafter (variable rate).
• First Time Homebuyer Program Mortgage program with reduced closing costs and competitive rates for first-time homebuyers in Massachusetts.
• Residential Construction Loans Construction financing for new home building with lot acquisition and construction-to-permanent loan options.
• Consumer Loans Personal loans including unsecured, secured, and lines of credit (Village Reserve) for various consumer needs.
• Credit Builder Loan Loan product designed to help customers establish or improve their credit history through small, manageable payments.
• Village Wealth Management Comprehensive wealth management and financial planning services for personal and business customers.
• Village Business Checking Business checking account with no monthly maintenance fee, 100 free processed checks, and 100 free deposited items.
• Village Business Savings Business savings account with competitive interest rates for business reserve funds.
• Municipal Banking Banking services tailored for municipal governments and public entities.
• Commercial Real Estate Loans Commercial property financing for income-producing properties including multi-family, retail, office, and industrial properties.
• Builder Financing Construction and development financing for residential builders and developers.
• Business Term & Time Loans Fixed-term commercial loans for business expansion, equipment purchases, and working capital needs.
• Business Lines of Credit Revolving credit facilities for short-term working capital and cash flow management.
• Mass Save Heat Loans Energy efficiency home improvement loans offered in partnership with the Mass Save program for qualifying energy improvements.
• Village Cash Management Checking Enhanced business checking with $25 monthly service charge, check processing at $0.25 each, deposited items at $0.25 each, ACH at $0.25 per item, and Positive Pay fraud protection.
• Business Analysis Account Business analysis account with $15 monthly maintenance fee offset by an earnings credit, with check writing at $0.18 each and deposited items at $0.08 each.
• Merchant Services Payment processing services for business customers including point-of-sale solutions and card acceptance.
• Payroll Services Business payroll processing and administration services for employee compensation management.
• Employee Retirement Plans Business retirement plan administration services including 401(k) and SIMPLE IRA programs.
• ZRent Property Management Platform Online property management platform for landlords and property managers to collect rent, manage units, and handle tenant communications.
• ZEscrow Platform Online escrow management platform for real estate transactions including earnest money deposits and closing escrow services.
• Business Online & Mobile Banking Comprehensive digital banking platform for business customers with enhanced features for cash management and transaction monitoring.

Quantifiable outcome

• AARP BankSafe Trained seal earned for 4 consecutive years (2023-2026) recognizing policies to prevent elder financial exploitation
• +2 more outcomes

Named customers1 record

Segments6 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration10 records

AI capability6 records

Feature5 records

Partnerships

Four partnerships are on record, tiered core and minor.

• UpNextcoreStrategic or Co-development Partner · 17 February 2026Partnership with UpNext to develop an innovative retail incubator space within the Wellesley branch. The 725-square-foot storefront will host rotating pop-ups for local makers and entrepreneurs, providing exposure, access to new audiences, and operational support. This is the first partnership of its kind for The Village Bank and is expected to serve as a model for future branches.
• GreenlightcoreGTM or Marketing PartnerPartnership offering Greenlight SELECT plan debit card and money app for kids/teens at no cost to Village Bank customers. The product includes debit cards for up to 5 kids, spending notifications, chores, automated allowance, savings goals, and financial literacy game Level Up. Greenlight Select includes services of Greenlight Core with exception of Invest Account Services.
• AARPcoreGTM or Marketing PartnerAARP BankSafe training program certification. The bank has maintained the BankSafe Trained seal for 4 consecutive years (2023-2026). Program requires at least 80% of frontline staff to complete comprehensive training annually on protecting customers from fraud and financial exploitation.
• State Treasurer's Basic Banking ProgramminorChannel Partner/ Reseller/ DistributorThe bank participates in the State Treasurer's Basic Banking Program that encourages individuals typically unable to afford the costs associated with checking and/or savings accounts to establish banking relationships through low-cost accounts.

Scale indicators6 records

Recent moves8 records

Expansion highlights6 records

Direct peers

• Rockland Trust (INDB): Rockland Trust is a Massachusetts-based community bank (Independent Bank Corp) with an extensive branch network offering similar deposit, mortgage, and commercial banking products across Eastern and Central Massachusetts.
• Salem Five Bank: A Massachusetts-based community bank with retail, business, and mortgage offerings across the Greater Boston/North Shore corridor — a comparable community-focused regional bank competing for similar deposit and SMB relationships.
• Eastern Bank: A Massachusetts-based community bank (recently merged with Cambridge Bancorp) offering consumer, business, and wealth services across Greater Boston and the North Shore — directly competing for similar deposit and loan relationships in adjacent communities.
• Century Bank: A Massachusetts-chartered community bank with branches concentrated in Greater Boston, providing personal banking, mortgages, and commercial services — closely mirroring The Village Bank's community-bank model in the same metro.
• Brookline Bancorp: Brookline Bancorp operates community banks (Brookline Bank, Bank Rhode Island, etc.) across New England, offering retail, commercial, and mortgage banking in adjacent Massachusetts and Rhode Island markets. Most directly comparable multi-branch community bank peer.
• Middlesex Savings Bank: A Massachusetts-based mutual community bank serving consumers and small businesses within Greater Boston MetroWest area, providing nearly identical retail, mortgage, and commercial banking services to overlapping geographic segments.
• Cambridge Savings Bank: A Massachusetts-based mutual community bank serving Greater Boston with personal and business banking, mortgages, and wealth management — the closest direct peer in geography, business mix, and customer segments to The Village Bank.

Emerging players

• Ally Bank: A national digital-first bank competing for deposits and consumer banking relationships from The Village Bank's affluent Greater Boston customers who want high-yield online savings, no-fee checking, and digital-first experiences.

Broad incumbents

• Citizens Bank: A large regional/national bank headquartered in Providence, RI with a significant Massachusetts branch footprint. Overlaps directly with The Village Bank's retail, mortgage, and commercial banking products, but at much greater scale and across a wider geographic footprint.
• Santander Bank: A large national banking franchise with a substantial Massachusetts retail presence that competes head-to-head with The Village Bank on deposit products, mortgages, and small-business banking within Greater Boston.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• YouTubevimeo.com/thevillagebank
• Facebookfacebook.com/villagebank
• LinkedInlinkedin.com/company/the-village-bank
• Instagraminstagram.com/thevillagebank

Compliance6 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles17 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about The Village Bank