VeloBank
VeloBank is a Polish commercial bank headquartered in Warsaw, serving retail, affluent, private-banking, micro-business, SME, public-sector, and Ukrainian-customer segments through over 300 branches and digital channels. Following the June 2026 acquisition of Citi Handlowy's consumer banking business, it operates as one of Poland's largest banks under Cerberus, EBRD, and IFC ownership.
- Company typePrivate
- Founded2022
- HeadquartersWola, Poland
- Headcount1,001–5,000
- GTM typeB2B and B2C
- OfferingServices
What VeloBank does
VeloBank S.A. is a Polish commercial bank founded in 2022 and headquartered in Warsaw (Wola district) at Rondo Ignacego Daszyńskiego 2C, operating under KNF supervision with BIC code GBGCPLPK and BFG deposit guarantee membership. The bank serves individual retail customers, affluent and private-banking clients, micro-businesses, SMEs and corporates, public-sector entities, housing communities and cooperatives, brokerage customers (via Biuro Maklerskie), and Ukrainian citizens in Poland — the latter through dedicated branches with Ukrainian-language service and 800+/500+ benefit application flows. As of the June 2026 integration of Citi Handlowy's consumer banking franchise, the bank operates over 300 branches across Poland with a combined workforce of approximately 4,650 employees and is one of Poland's largest banks by branch reach.
The product platform is anchored by the zero-fee VeloKonto personal account and the VeloKonto Firma business account, and extends across cash loans (representative APR 8.4%, up to 300,000 PLN), mortgages (6.57% APR), consolidation loans (8.1% APR), auto loans (14.7% APR), the 0%-APR VeloFotka point-of-sale loan, plus term and flexible savings products, multi-currency deposits in 10 currencies (EUR/USD/GBP/CHF/NOK/SEK/DKK/CZK/HUF/JPY) and the VeloKantor currency exchange. The technology stack combines a mobile-banking app (iOS, Android, AppGallery) with native integrations to BLIK mobile payments, mObywatel government digital identity, Planet Cash ATMs, Tpay, and the BIK credit bureau, alongside a developer-facing VeloAPI for open banking under PSD2. Security is differentiated by a behavioral-verification system that learns customer transaction and login patterns to flag unauthorized access, supplemented by PESEL blocking and an advisor-verification feature to counter identity fraud and impersonation scams.
VeloBank generates revenue via traditional net interest income from lending and deposits, transaction and account fees, commissions from credit intermediaries and Biuro Maklerskie brokerage, currency exchange and FX-deposit income (USD 12-month at 0.5%, EUR 12-month at 0.3%), and bancassurance distribution of insurance packages such as Pakiet Niezawodny (6 PLN/month) and Pakiet Ochrona Karty (3 PLN/month) under agency agreements with Towarzystwo Ubezpieczeń Europa, Link4, Allianz Polska, PZU Życie, WARTA, UNIQA, and Open Life. Distribution is multi-channel: 300+ physical branches, a 24/7 hotline, secure.velobank.pl internet banking, the mobile app, online application platform eWniosek, a franchise network of authorized intermediaries, and dedicated infolines for mortgages, investments, and business/public-sector banking. The bank is privately held, with Cerberus Capital Management controlling 80.2% and the European Bank for Reconstruction and Development (EBRD) and International Finance Corporation (IFC) each holding 9.9%.
VeloBank firmographics
Firmographics- Name
- VeloBank
- Legal name
- VeloBank S.A.
- Website
- https://velobank.pl
- Company type
- Private
- Founded year
- 2022
- Operating status
- Operating
- Headcount range
- 1,001–5,000 employees
- Short description
- VeloBank is a Polish commercial bank headquartered in Warsaw, serving retail, affluent, private-banking, micro-business, SME, public-sector, and Ukrainian-customer segments through over 300 branches and digital channels. Following the June 2026 acquisition of Citi Handlowy's consumer banking business, it operates as one of Poland's largest banks under Cerberus, EBRD, and IFC ownership.
- Ownership category
- akta.pro rank
VeloBank industry classification
Industry- Product category
- Retail Banking
- NAICS
- Commercial Banking (52211)
- SIC
- National Commercial Banks (6021)
- akta.pro primary industry
- General SME & Middle-Market Commercial Banking (FSABABAA)
- akta.pro secondary industries
- SME Business Lending (Term Loans, Lines of Credit, Overdrafts) (FSABABAB), SME Deposits & Business Accounts (Operating, Savings, CDs) (FSABABAC), Small Business Banking (Microbusiness/Sole Proprietor) (FSABAAAI)
Keywords
Where VeloBank is headquartered
LocationHeadquarters
- HQ city
- Wola
- HQ country
- Poland
- HQ region
- Europe
Offices11 records
Markets served
VeloBank business model
Business model- GTM type
- B2B and B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Technology or R&D, Infrastructure, Marketing or Sales
Revenue model
- Interest Income: Traditional banking interest income from lending products including personal loans, mortgage loans, and business financing
- Commission and Fee Income: Fees from account maintenance, card operations, wire transfers, and other banking services
- Insurance Products (Bancassurance): Revenue from selling insurance products including Pakiet Niezawodny and Pakiet Ochrona Karty through partnership with multiple insurance companies
- Currency Services: Income from currency exchange services and foreign currency deposits with interest rates up to 0.5% annually
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | VeloKonto - Free personal account with 0 PLN monthly fee |
| Subscription | Monthly | Personal Cash Loan - 500 PLN to 300,000 PLN |
| Subscription | Monthly | VeloZadaniowa Loan - Personal loan with 0% commission option |
| Subscription | Monthly | Mortgage Loan - Property financing |
| Subscription | Monthly | VeloFotka - 0% Photo Loan |
| Subscription | Monthly | Car Loan (Wymarzone Auto) - Vehicle financing |
| Subscription | Monthly | Consolidation Loan - Debt consolidation |
| Subscription | Monthly | Pakiet Ochrona Karty - Card Protection Insurance |
| Subscription | Monthly | Pakiet Niezawodny - Account and Assistance Insurance |
| Subscription | Monthly | Currency Deposits (EUR, USD) |
| Freemium | Monthly | VeloKorzyści Loyalty Program |
| Subscription | Monthly | Premium Banking - Premium tier account services |
| Subscription | Monthly | Private Banking |
Go-to-market motion3 records
Distribution channels8 records
Marketing channels8 records
VeloBank product offering
Product offeringCore offering
VeloBank is a Polish retail and commercial bank offering personal and business accounts, lending products (cash loans, mortgages, auto loans, consolidation loans), savings and term deposits, multi-currency debit cards, insurance, brokerage, and digital banking services. Following the June 2026 acquisition of Citi Handlowy's consumer banking operations, VeloBank expanded into one of Poland's largest banks with over 4,650 employees and 300+ branches.
Product overview
VeloBank is a Polish retail and corporate bank offering a comprehensive platform of banking products and services. The core offering centers on VeloKonto personal accounts and VeloKonto Firma business accounts, complemented by a full range of lending products including cash loans (Pożyczka gotówkowa), consolidation loans, mortgages (Kredyt hipoteczny), and auto loans (Kredyt samochodowy Wymarzone Auto). Savings and investment products include savings accounts, term deposits (Lokaty), and currency deposits (Lokaty walutowe). The bank differentiates through digital-first services including VeloKantor for currency exchange, Usługa wielowalutowa for multi-currency card payments, and a comprehensive mobile banking application with behavioral security analysis. Loyalty programs VeloKorzyści and VeloChwile enhance customer retention, while insurance products Pakiet Niezawodny and Pakiet Ochrona Karty provide protection services. VeloBank also serves corporate clients through its MŚP i korporacje segment, offers brokerage services through Biuro Maklerskie, and provides VeloAPI for developer integration. The bank's recent acquisition of Citi Handlowy's retail operations (completed June 2026) significantly expanded its customer base and product portfolio.
Differentiator
Problem solved
Functional benefit
Products and services
- VeloKonto Personal Account Zero-fee personal checking account for individual retail customers, providing free domestic transfers, BLIK withdrawals, and mobile banking integration.
- VeloKonto Firma Business Account Business checking account designed for small businesses and micro-enterprises, offering transaction banking services and digital platform integration.
- Personal Cash Loan (Pożyczka gotówkowa / VeloZadaniowa) Personal cash loan for individual customers from 500 to 300,000 PLN with terms up to 10 years and representative APR of 8.4%.
- Mortgage Loan (Kredyt hipoteczny) Property financing mortgage loan targeting customers seeking long-term home financing, with representative APR of 6.57%.
- Consolidation Loan (Kredyt konsolidacyjny) Debt consolidation loan with representative APR of 8.1%, allowing customers to combine multiple debts into a single simplified loan.
- Auto Loan (Kredyt samochodowy Wymarzone Auto) Vehicle financing loan offering funds deposited to account with 60 days to select a car, representative APR of 14.7%.
- VeloFotka Photo Loan Photo-based instant credit product enabling purchases with 0% APR option, designed for quick point-of-sale installment financing.
- Flexible Savings Account (Elastyczne Konto Oszczędnościowe) Flexible savings account offering competitive interest rates for deposit accumulation with easy access to funds.
- Lokata na Nowe Środki (New Funds Term Deposit) Term deposit product designed for new funds, offering enhanced interest rates to attract new customers.
- Lokaty Walutowe (Currency Term Deposits) Currency-denominated term deposits in USD and EUR with terms of 3, 6, or 12 months, minimum deposit 100 USD/EUR.
- VeloKantor Currency Exchange Currency exchange service with ability to set expected exchange rates, make international transfers 24/7, and execute card transfers.
- Multi-Currency Service (Usługa wielowalutowa) Multi-currency service allowing customers to link 10 currency accounts (EUR, USD, GBP, CHF, NOK, SEK, DKK, CZK, HUF, JPY) to a single debit card with no conversion fees.
- VeloBank Mobile Banking App Mobile banking application for iOS and Android, offering account management, balance checking, dark mode support, BLIK payments, and mObywatel identity verification integration.
- Biuro Maklerskie (Brokerage Services) Brokerage service providing securities trading and investment account management for capital markets investments.
- Pakiet Niezawodny Insurance Package Insurance package providing medical assistance, home assistance, and emergency services (plumber, locksmith). Priced at 6 PLN monthly with first 6 months free.
- Pakiet Ochrona Karty Card Protection Insurance Card protection insurance for 3 PLN monthly covering unauthorized card use, lost cash, damaged purchases, personal items, and personal liability.
- Premium Banking (Bankowość Premium) Premium banking service tier targeting affluent customers with enhanced services and dedicated support.
- Private Banking Private banking services for high-net-worth individuals, offering wealth management and personalized financial advisory services.
Quantifiable outcome
- Over 55,000 tree plantings through VeloLas environmental program
- +1 more outcomes
Companies that use VeloBank
Customer profileNamed customers1 record
Segments8 records
Ideal customer profiles4 records
VeloBank technology and API
TechnologyTechnology focussed No
API detail
- Has API
- Yes
- API docs
- API detail
Core technology
AI maturity
App detail
Integration5 records
AI capability2 records
Feature8 records
VeloBank partnerships and signals
Strategic signalPartnerships
17 partnerships are on record, tiered minor and core.
- Greenberg TraurigminorInternational law firm representing VeloBank and its shareholders including Cerberus-affiliated funds in the Citi Handlowy acquisition.
- Cleary Gottlieb Steen & HamiltonminorInternational law firm providing legal advice to Cerberus Capital Management in the Citi Handlowy acquisition transaction.
- Rymarz Zdort MarutaminorPolish law firm advising BHW (another party) in the Citi Handlowy consumer banking acquisition.
- Bank Handlowy w WarszawieminorCitibank subsidiary through which Citigroup completed the sale of its Polish consumer banking business to VeloBank.
- Fundacja Las Na Zawsze (Forest Foundation)coreEnvironmental foundation partnered with VeloBank for the VeloLas program - forest planting and protection initiative. Includes new plantings in Raszujka (Mazovia) and protection of mature forest in Bochotnica (Lublin region). Over 55,000 trees planted since 2023.
- BLIKcorePolish mobile payment system enabling cash withdrawals and cardless payments, integrated into VeloBank's mobile banking platform at no additional cost.
- mObywatelcorePolish government mobile application used for identity verification in account opening and password reset processes.
- Planet CashminorATM network provider offering free cash withdrawals for VeloBank customers at Planet Cash ATMs across Poland and the European Union.
- Towarzystwo Ubezpieczeń Europa S.A.coreInsurance company providing Pakiet Niezawodny (personal assistance) and Pakiet Ochrona Karty (card protection) insurance products through VeloBank's bancassurance channel.
- Bank Gospodarstwa Krajowego (BGK)minorPolish state-owned development bank that, in cooperation with National Bank of Ukraine, opened a special account for humanitarian donations to Ukraine which VeloBank customers can support via BLIK payments.
- UNIQA Towarzystwo UbezpieczeńminorInsurance company partnered with VeloBank for life insurance products through agency agreement.
- Link4 Towarzystwo Ubezpieczeń S.A.minorDirect insurance company partnered with VeloBank for non-life insurance products through agency agreement.
- Open Life Towarzystwo Ubezpieczeń Życie S.A.minorLife insurance company partnered with VeloBank for investment and protection products.
- Allianz PolskaminorMajor insurance group with both life and non-life insurance operations partnered with VeloBank.
- PZU Życie S.A.minorPoland's largest life insurer partnered with VeloBank for insurance distribution.
- WARTAminorInsurance company with both life and non-life operations partnered with VeloBank for insurance products.
- VeloMarketminorOnline marketplace integrated with VeloBank where loyalty program customers receive 3% permanent discount on products.
Scale indicators6 records
Recent moves7 records
Expansion highlights8 records
VeloBank competitors and assessment
Company assessmentDirect peers
- mBank: Leading Polish challenger/digital bank serving retail and SME segments through mobile-first banking. Highly comparable as a competing scaled retail and business bank in Poland with overlapping digital-first positioning.
- ING Bank Śląski: Major Dutch-owned Polish retail and SME bank with strong digital channels and a similar affluent and mass-affluent customer mix. Direct competitor across retail accounts, mortgages, and SME lending in Poland.
- Alior Bank: Polish digital-first challenger bank serving retail and SME customers with mobile-led onboarding. Comparable positioning as a younger, digitally-led competitor against larger Polish incumbents.
- Bank Millennium: Portuguese-owned Polish universal bank with strong retail and SME presence and an affluent/premium segment. Directly comparable as a competitor for retail deposits, mortgages, and premium banking customers.
Broad incumbents
- Credit Agricole Bank Polska: French-owned Polish retail and SME bank offering accounts, loans, mortgages, and agri-business banking. Comparable as a foreign-controlled universal bank competing across the same product categories.
- Santander Bank Polska: Major universal bank in Poland owned by Santander Group, competing directly across retail, SME, mortgage, and private banking. Comparable as a scaled full-service competitor in the same geography.
- Bank Pekao: One of Poland's largest universal banks with broad retail, SME, corporate, and private banking coverage. Comparable as a top-tier incumbent with overlapping products including premium banking and brokerage.
- PKO Bank Polski: Poland's largest bank by assets and customer base, offering retail, SME, corporate, and mortgage products nationwide. Directly comparable in scale and product breadth to post-acquisition VeloBank.
- BNP Paribas Bank Polska: Universal bank in Poland owned by BNP Paribas, serving retail, SME, and corporate customers. Overlapping product suite including retail accounts, mortgages, and wealth services.
Others
- Citi Handlowy (post-divestiture corporate bank): Remaining corporate and investment banking arm of the former Citi Handlowy after VeloBank acquired the consumer business. Adjacent competitor in corporate banking, treasury, and capital markets while sharing customer handoff dynamics.
Market position
Strengths4 records
Weaknesses5 records
Competitive moat6 records
Key risks6 records
Key highlights7 records
Customer concentration
VeloBank social profiles
Digital presenceVeloBank compliance and trust
Trust signalCompliance3 records
VeloBank financial estimates
Financial estimateRevenue estimate
Valuation estimate
VeloBank leadership team
Management profileNumber of profiles
Profiles2 records
VeloBank funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
VeloBank M&A and investment
M&A and investmentM&A1 record
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about VeloBank
What does VeloBank do?
VeloBank is a Polish retail and commercial bank offering personal and business accounts, lending products (cash loans, mortgages, auto loans, consolidation loans), savings and term deposits, multi-currency debit cards, insurance, brokerage, and digital banking services. Following the June 2026 acquisition of Citi Handlowy's consumer banking operations, VeloBank expanded into one of Poland's largest banks with over 4,650 employees and 300+ branches.
Is VeloBank a public or private company?
VeloBank is a private company. It is classified as private equity controlled and is currently operating.
When was VeloBank founded?
VeloBank was founded in 2022. It employs 1,001 to 5,000 people.
Where is VeloBank based?
VeloBank is headquartered in Wola, Poland, in the Europe region.
How does VeloBank make money?
Four revenue lines are on record. Interest Income is the primary driver. The others are commission and Fee Income, insurance Products (Bancassurance) and currency Services.
Who are VeloBank's main competitors?
Direct peers on record are mBank, ING Bank Śląski, Alior Bank and Bank Millennium. Broad incumbents are Credit Agricole Bank Polska, Santander Bank Polska, Bank Pekao, PKO Bank Polski and BNP Paribas Bank Polska. Citi Handlowy (post-divestiture corporate bank) is listed as an others.
Does VeloBank have an API?
Yes. VeloAPI is a developer-facing API product offered by VeloBank. The API is referenced in the website footer as a link and appears to be available for developers. Specific details about API type (REST, GraphQL, etc.), authentication methods, rate limits, and versioning are not specified in the available source data. Developer documentation is at www.velobank.pl/veloapi.
What industry is VeloBank in?
VeloBank's product category is Retail Banking. Its primary akta.pro industry code is FSABABAA, General SME & Middle-Market Commercial Banking, with a secondary code of FSABABAB, SME Business Lending (Term Loans, Lines of Credit, Overdrafts). Its NAICS code is 52211 and its SIC code is 6021.