DolEx
DolEx Dollar Express is a privately held US Money Services Business operating thousands of retail locations to provide international money transfers, check cashing, bill pay, money orders, telephony, tax preparation, and FDIC-insured banking to unbanked and immigrant consumers.
- Company typePrivate
- Founded1996
- HeadquartersArlington, United States
- Headcount1,001–5,000
- GTM typeB2C
- OfferingServices
What DolEx does
DolEx Dollar Express, Inc. is a privately held Texas-incorporated Money Services Business founded in 1996, headquartered across Arlington and Houston, with 1,001–5,000 employees. The company operates a multi-product retail financial services platform anchored by thousands of US storefront and agent locations, targeting unbanked and underbanked consumers and immigrant remittance senders — particularly in Hispanic corridors. Its core product is international money transfer with payout reach to over 125,000 correspondents across 20+ countries, supplemented by check cashing, bill pay (10,000+ utilities), money orders, domestic/international telephony top-ups, and seasonal New York tax preparation. The firm has layered on digital channels — DolEx Money Transfer mobile app and dolexmoneytransfer.com — and a Visa-enabled FDIC-insured DolEx Account issued through Green Dot Bank, along with a personal-loan referral offering through Oportun ($300–$10,000).
The business model is primarily transactional fee-based across seven revenue streams (money transfer fees, check cashing, bill pay, money orders, telephony, affiliate referrals, and professional tax services). Pricing is not publicly disclosed; transfer fees vary by amount, corridor, and payout method. Go-to-market is direct-to-consumer via the physical retail network for first-time and high-touch transactions, with digital self-service for returning customers. Distribution is reinforced by a multistate money transmitter licensing footprint (NMLS #910812 across 35+ states/territories, including NY DFS, GA, and MA), FinCEN MSB registration, and correspondent payout partnerships that function as a two-sided remittance network. Marketing is concentrated in organic social, branded SMS, and storefront-driven acquisition; no paid acquisition stack or proprietary AI infrastructure is disclosed. Underlying technology is essentially commodity (Zoho CRM, Google Analytics, Cloudflare, Green Dot's banking-as-a-service rails) with no public patents, research, or differentiated systems.
DolEx firmographics
Firmographics- Name
- DolEx
- Legal name
- DolEx Dollar Express, Inc.
- Website
- https://dolex.com
- Company type
- Private
- Founded year
- 1996
- Operating status
- Operating
- Headcount range
- 1,001–5,000 employees
- Short description
- DolEx Dollar Express is a privately held US Money Services Business operating thousands of retail locations to provide international money transfers, check cashing, bill pay, money orders, telephony, tax preparation, and FDIC-insured banking to unbanked and immigrant consumers.
- Ownership category
- akta.pro rank
DolEx industry classification
Industry- Product category
- Money Transfer and Remittance Services
- NAICS
- Finance and Insurance (52)
- SIC
- Finance Services (6199), Personal Credit Institutions (6141)
- akta.pro primary industry
- Consumer P2P International Remittances (FSAGAKAA)
- akta.pro secondary industries
- Bank Bill Pay (Consumer & Small Business) (FSAMAJAC), Embedded Payments (Pay-ins, Pay-outs, Wallets) (FSAGALAB)
Keywords
Where DolEx is headquartered
LocationHeadquarters
- HQ city
- Arlington
- HQ country
- United States
- HQ region
- North America
Offices3 records
Markets served
DolEx business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Operations, Personnel, Infrastructure, Marketing or Sales, Technology or R&D, Supply Chain
Revenue model
- Money Transfer Fees: DolEx charges transaction fees for money transfer services. Fees vary by transaction amount, destination country, and payout method. The company operates a money transfer network with thousands of locations and over 125,000 payers in more than 20 countries.
- Check Cashing Services: Revenue generated from cashing various types of checks at DolEx retail locations.
- Bill Pay Services: DolEx offers bill payment services for more than 10,000 utility companies, including mortgage, cable, phone, and other billers. Fees are charged per transaction.
- Money Orders: Sale of money orders as an alternative to cash or checks, generating transaction fees.
- Telephony Products: Sale of telephony products including pinless, domestic and international top-ups.
- Oportun Personal Loan Referrals: DolEx refers customers to Oportun for personal loans ranging from $300 to $10,000. Revenue may include referral fees from the lending partner.
- Tax Preparation Services: Tax preparation services offered at DolEx locations, primarily in New York state.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Other | Pay-as-you-go | Personal loans through Oportun |
Go-to-market motion1 record
Distribution channels5 records
Marketing channels5 records
DolEx product offering
Product offeringCore offering
DolEx Dollar Express, Inc. is a money services business that provides international and domestic money transfers, check cashing, bill pay, money orders, telephony products, tax preparation services, FDIC-insured prepaid debit accounts, and personal loan referrals through thousands of company-owned and agent retail locations in the U.S. and via online and mobile channels.
Product overview
DolEx Dollar Express is a financial services company operating as a one-stop-shop for money transfer and related financial services. The core offering centers on international money transfers to over 20 countries with 125,000+ payers. The product portfolio includes: Money Transfer (core service via stores and digital channels), Oportun Personal Loans, Check Cashing, Bill Pay, Money Orders, Telephony products, Tax Preparation Services, and the DolEx Account (FDIC-insured debit account issued through Green Dot Bank). Digital access is provided via DolEx Online (web) and the DolEx Money Transfer App (mobile). The company operates thousands of physical store locations and agents across the United States.
Differentiator
Problem solved
Functional benefit
Brands
- DolEx Money Transfer: Online and mobile money transfer service allowing users to send money internationally
- DolEx Online
- DolEx Visa Debit Card
Products and services
- Money Transfer
Companies that use DolEx
Customer profileNamed customers1 record
Segments3 records
Ideal customer profiles3 records
DolEx technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
DolEx partnerships and signals
Strategic signalPartnerships
Three partnerships are on record, tiered core and minor.
- OportuncoreOportun is a lending partner that provides personal loans ranging from $300 to $10,000 offered through DolEx locations. DolEx serves as a distribution channel for Oportun's lending products, offering affordable personal loans to consumers who visit DolEx stores.
- Green Dot BankcoreGreen Dot Bank is the issuing bank for the DolEx Visa Debit Card. Green Dot Bank operates under various registered trade names including GO2bank, GoBank, Green Dot Bank, and Bonneville Bank. The partnership provides FDIC-insured deposit account services and Visa debit card functionality through DolEx.
- Europhil S.A.minorEurophil S.A. is listed as an affiliate of DolEx Dollar Express, Inc. in GLBA privacy notices.
Scale indicators4 records
Recent moves6 records
Expansion highlights6 records
DolEx competitors and assessment
Company assessmentDirect peers
- Western Union: Global leader in consumer money transfer and remittances with extensive physical agent network and digital channels. Directly comparable to DolEx in core money transfer services, target customer segments (immigrant remittance senders), and multi-product financial services strategy.
- MoneyGram: Major US-based money transfer and remittance company with physical retail and digital channels serving the Hispanic remittance corridor. Direct competitor to DolEx with overlapping customer demographics (immigrant communities) and similar global payout network coverage.
- Remitly: Digital-first remittance company serving the same immigrant corridor customer base. While operating via app rather than physical stores, Remitly is directly competing for DolEx's core remittance senders with a lower-cost digital model.
- Sigue Money Transfer: US-based money transfer and check cashing company focused on Hispanic/Latin American remittance customers. Closely comparable to DolEx in product offering, target demographic, and physical retail distribution model.
- Viaméricas: Money transfer operator specializing in Latin American remittances with physical agent network in the US. Directly comparable in corridor focus (LatAm), customer segment, and money transfer core service.
- RIA Money Transfer (Euronet): Global remittance brand under Euronet Worldwide serving immigrant customers from physical and digital channels. Comparable in product mix, customer base, and US-to-LatAm corridor focus.
- WorldRemit: Digital remittance company serving global immigrant populations including the Latin American corridor. Directly comparable in target customers and remittance services, though operates without a US retail footprint.
Broad incumbents
- Wise (formerly TransferWise): Large cross-border payments company operating globally with mid-market exchange rates. While not focused on cash-based consumer remittances, Wise is reshaping pricing expectations in the cross-border money movement category where DolEx competes.
- PayPal Xoom: PayPal's international money transfer service competing in remittances via app and web channels. Targets the same Hispanic remittance senders as DolEx with a digital-first model backed by PayPal's brand.
Emerging players
- Green Dot Corporation: Bank tech and prepaid debit card company that issues the DolEx Visa Debit Card. While primarily a technology partner, Green Dot overlaps with DolEx in serving underbanked consumers via prepaid debit and digital banking products.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat5 records
Key risks5 records
Key highlights6 records
Customer concentration
DolEx social profiles
Digital presenceDolEx financial estimates
Financial estimateRevenue estimate
Valuation estimate
DolEx leadership team
Management profileNumber of profiles
Profiles4 records
DolEx funding detail
Funding detailFunding overview
Funding rounds1 record
Investors1 record
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
DolEx M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about DolEx
What does DolEx do?
DolEx Dollar Express, Inc. is a money services business that provides international and domestic money transfers, check cashing, bill pay, money orders, telephony products, tax preparation services, FDIC-insured prepaid debit accounts, and personal loan referrals through thousands of company-owned and agent retail locations in the U.S. and via online and mobile channels.
Is DolEx a public or private company?
DolEx is a private company. It is classified as unknown and is currently operating.
When was DolEx founded?
DolEx was founded in 1996. It employs 1,001 to 5,000 people.
Where is DolEx based?
DolEx is headquartered in Arlington, United States, in the North America region.
How does DolEx make money?
Seven revenue lines are on record. Money Transfer Fees are the primary driver. The others are check Cashing Services, bill Pay Services, money Orders, telephony Products, oportun Personal Loan Referrals and tax Preparation Services.
Who are DolEx's main competitors?
Direct peers on record are Western Union, MoneyGram, Remitly, Sigue Money Transfer, Viaméricas, RIA Money Transfer (Euronet) and WorldRemit. Broad incumbents are Wise (formerly TransferWise) and PayPal Xoom. Green Dot Corporation is listed as an emerging player.
Does DolEx have an API?
No public API is recorded for DolEx.
What industry is DolEx in?
DolEx's product category is Money Transfer and Remittance Services. Its primary akta.pro industry code is FSAGAKAA, Consumer P2P International Remittances, with a secondary code of FSAMAJAC, Bank Bill Pay (Consumer & Small Business). Its NAICS code is 52 and its SIC code is 6199.