PatientKeeper
Commure is an AI-native enterprise healthcare platform that provides ambient clinical documentation, revenue cycle management, autonomous coding, and patient engagement tools to 130+ US health systems, processing $25B+ in annual claims.
- Company typePrivate
- Founded2019
- HeadquartersWaltham, United States
- Headcount51–100
- GTM typeB2B
- OfferingSoftware
What PatientKeeper does
Commure is an AI-native enterprise healthcare platform headquartered in Mountain View, California, founded in 2019. The company sells a unified suite spanning revenue cycle management (RCM), ambient clinical documentation, AI-powered voice-to-cursor dictation, autonomous coding, denial management and appeal automation, patient engagement (Engage), call center agents, and a premium clinical intelligence tier (Commure Pro), supported by acquired brands Strongline (wearable staff safety) and Athelas Home (point-of-care blood diagnostics). The platform is integrated with 60+ EHR systems including MEDITECH and processes over $25 billion in annual claims across 130-150+ health systems and 2,000 sites of care, with named customers including HCA Healthcare, Tenet Health, CommonSpirit Health, Mount Sinai, Dignity Health, Yale New Haven Health, Sutter Health, UCSF Health, and Intermountain Health.
The underlying technology centers on ambient listening for real-time clinical documentation, generative AI for note production, agentic AI for call center and clinical co-pilot workflows, and process automation covering patient access through payment reconciliation. AI capabilities span text, audio, and structured data modalities, and have been validated externally through the 2026 AI Breakthrough "Overall NLP Company of the Year" award and KLAS Research recognition for reducing provider burnout.
The company operates a subscription SaaS model sold through direct enterprise field sales to large integrated health systems on annual contracts, with quote-based pricing not publicly disclosed. Commure has raised over $270 million in disclosed venture funding across multiple rounds, most recently a $70 million Series C in May 2026 at a $7 billion post-money valuation, following a $200 million round in July 2025. The firm is privately held, founder- and venture-backed, with no parent company identified.
PatientKeeper firmographics
Firmographics- Name
- PatientKeeper
- Legal name
- Commure Inc.
- Website
- https://patientkeeper.com
- Company type
- Private
- Founded year
- 2019
- Operating status
- Operating
- Headcount range
- 51–100 employees
- Short description
- Commure is an AI-native enterprise healthcare platform that provides ambient clinical documentation, revenue cycle management, autonomous coding, and patient engagement tools to 130+ US health systems, processing $25B+ in annual claims.
- Ownership category
- akta.pro rank
PatientKeeper industry classification
Industry- Product category
- Healthcare Clinical Workflow Software
- NAICS
- Offices of Physicians (62111), Home Health Care Services (621610), Offices of Other Health Practitioners (6213)
- SIC
- Hospital & Medical Service Plans (6324), Services-Prepackaged Software (7372)
- akta.pro primary industry
- Virtual Visit & Scheduling Platforms (EHR-integrated) (HLALABAA)
- akta.pro secondary industry
- Virtual Specialty Care Platforms (tele-stroke, tele-ICU, tele-derm, tele-cardiology) (HLALABAD)
Keywords
Where PatientKeeper is headquartered
LocationHeadquarters
- HQ city
- Waltham
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
PatientKeeper business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Personnel, Technology or R&D, Marketing or Sales, Operations
Revenue model
- SaaS/Platform Subscription: Commure operates as a SaaS platform providing AI-powered RCM and ambient documentation solutions to health systems on a subscription basis. The platform is sold as an integrated suite with multiple modules including Ambient AI, RCM, Call Center Agents, Dictation, and Engage. Revenue is generated through annual contracts with healthcare organizations.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Annual | Enterprise SaaS platform with modular components |
Go-to-market motion1 record
Distribution channels1 record
Marketing channels6 records
PatientKeeper product offering
Product offeringCore offering
PatientKeeper develops mobile and clinical workflow applications that enable physicians to review electronic patient records and prescriptions and consult with other caregivers. The applications sit on top of existing hospital EHR systems, providing physician-facing productivity and collaboration tools that extend the clinical workflows available within the underlying EHR platform.
Product overview
Commure is an AI-native enterprise healthcare platform offering a unified portfolio of clinical intelligence and revenue cycle management products. The platform consists of Ambient AI and Dictation for clinical documentation, Call Center Agents for 24/7 patient support, Clinical CoPilots and Care Cues for clinical decision support, and Autonomous Coding for automated medical coding. The RCM platform covers the entire revenue cycle from patient access and intake through claims processing, denial management, and appeal automation. Additional offerings include Engage for patient experience, Commure Pro as a premium tier, Strongline for staff safety wearables, and Athelas Home for point-of-care diagnostics. The platform is deeply integrated with 60+ EHR systems and leverages advanced AI models to turn healthcare labor into software across clinical and operational workflows.
Differentiator
Problem solved
Functional benefit
Brands
- Commure Pro: All-in-one ultimate clinical intelligence experience
- Commure Engage
- Commure Agents
- Strongline
- Athelas Home
Products and services
- PatientKeeper physician clinical workflow applications Mobile and clinical workflow applications that allow physicians to review electronic patient records and prescriptions and consult with other caregivers, integrating with hospital EHR systems.
Quantifiable outcome
- 30% improvement in daily documentation efficiency
- +5 more outcomes
Companies that use PatientKeeper
Customer profileNamed customers23 records
Segments1 record
Ideal customer profiles1 record
PatientKeeper technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
AI capability11 records
Feature8 records
PatientKeeper partnerships and signals
Strategic signalPartnerships
One partnership is on record.
- Willis Knighton HealthcoreFollowing a competitive evaluation, Willis Knighton Health, one of the nation's premier MEDITECH-powered health systems, selected Commure to deliver its Ambient AI platform across its expansive network of care. This represents a significant deployment of ambient documentation technology in a MEDITECH environment.
Scale indicators6 records
Recent moves5 records
Expansion highlights6 records
PatientKeeper competitors and assessment
Company assessmentBroad incumbents
- Epic Systems: Largest US EHR vendor actively developing native ambient AI and RCM capabilities. Represents both the deepest integration partner and the most significant long-term competitive threat to third-party platforms.
- 3M Health Information Systems: Established coding, CDI, and RCM technology vendor (now being separated via Solventum). Competes with autonomous coding and clinical documentation improvement product lines.
- Waystar: Public healthcare revenue cycle management platform covering claims processing, denial management, and patient access—directly overlaps with the subject's RCM product suite across mid-market and enterprise hospitals.
- Optum (Change Healthcare): UnitedHealth Group's health services arm offering RCM, claims processing, and analytics at massive scale; competes head-to-head with the RCM platform across payer-provider integrated workflows.
Direct peers
- Nuance (Microsoft DAX): Microsoft-owned ambient AI clinical documentation (DAX Express) deployed at major US health systems. Directly competes with this company's Ambient AI product for the same enterprise physician documentation budget.
- Abridge: AI medical scribe platform generating clinical notes from patient-clinician conversations; deployed across large US health systems including Yale and UCSF. Directly competes in ambient AI scribing.
- Suki AI: AI-powered clinical voice assistant and ambient documentation platform for physicians. Targets the same health system ambient AI and dictation use cases.
- Augmedix: Ambient AI medical documentation company now operating as a wholly owned subsidiary of Commure per the provided data; historically a direct competitor in remote scribing and ambient documentation.
Emerging players
- DeepScribe: AI medical scribe platform automating clinical documentation for healthcare providers. Competes in ambient AI with focus on specialty practices and mid-market health systems.
- Nabla: AI clinical scribe (Nabla Copilot) generating clinical notes from patient encounters. Competes directly in ambient documentation with growing enterprise health system footprint.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat5 records
Key risks5 records
Key highlights7 records
Customer concentration
PatientKeeper social profiles
Digital presencePatientKeeper financial estimates
Financial estimateRevenue estimate
Valuation estimate
PatientKeeper leadership team
Management profileNumber of profiles
Profiles3 records
PatientKeeper subsidiaries and ownership
Company hierarchySubsidiaries3 records
PatientKeeper funding detail
Funding detailFunding overview
Funding rounds13 records
Investors13 records
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
PatientKeeper M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about PatientKeeper
What does PatientKeeper do?
PatientKeeper develops mobile and clinical workflow applications that enable physicians to review electronic patient records and prescriptions and consult with other caregivers. The applications sit on top of existing hospital EHR systems, providing physician-facing productivity and collaboration tools that extend the clinical workflows available within the underlying EHR platform.
Is PatientKeeper a public or private company?
PatientKeeper is a private company. It is classified as venture growth investor backed and is currently operating.
When was PatientKeeper founded?
PatientKeeper was founded in 2019. It employs 51 to 100 people.
Where is PatientKeeper based?
PatientKeeper is headquartered in Waltham, United States, in the North America region.
How does PatientKeeper make money?
One revenue line is on record: saaS/Platform Subscription.
Who are PatientKeeper's main competitors?
Broad incumbents on record are Epic Systems, 3M Health Information Systems, Waystar and Optum (Change Healthcare). Direct peers are Nuance (Microsoft DAX), Abridge, Suki AI and Augmedix. Emerging players are DeepScribe and Nabla.
Does PatientKeeper have an API?
No public API is recorded for PatientKeeper.
What industry is PatientKeeper in?
PatientKeeper's product category is Healthcare Clinical Workflow Software. Its primary akta.pro industry code is HLALABAA, Virtual Visit & Scheduling Platforms (EHR-integrated), with a secondary code of HLALABAD, Virtual Specialty Care Platforms (tele-stroke, tele-ICU, tele-derm, tele-cardiology). Its NAICS code is 62111 and its SIC code is 6324.