What Eltes does

Eltes Co., Ltd. (株式会社エルテス, TSE Growth: 3967) is a Japanese digital risk management company founded in 2004 by Takahiro Sugawara while at the University of Tokyo, and headquartered in Tokyo. The company serves enterprises and government clients across Japan with two flagship digital security offerings: Web Risk Monitoring, a 24/7 social media and web surveillance service for crisis detection, reputation management, and response consulting; and Internal Risk Intelligence (IRI), a UEBA-based internal threat detection service that analyzes PC logs, attendance data, and behavioral patterns to identify fraud, data exfiltration, and shadow AI usage. Cumulative enterprise client base exceeds 1,000 organizations spanning prime listed companies, financial institutions, manufacturers, healthcare, and municipal governments. The group also operates physical security subsidiaries (And Security, ISA, SSS, 東和警備) providing guard dispatch services across Hokkaido, Iwate, Tokyo metro, and Osaka regions, consolidated under the AIK order dispatch marketplace.

Eltes's technology stack centers on big-data behavioral analytics accumulated over two decades through successive social-platform technology waves (blogs, mixi, Twitter, Facebook, LINE, AI). The IRI engine is trained on more than 500 billion log records with over 10,000 accumulated irregular behavior patterns, supporting a portfolio of AI capabilities spanning NLP for textual risk classification, computer vision introduced with the February 2026 image risk detection launch, and structured-data anomaly detection. The platform architecture combines a subscription SaaS delivery model (IRI, Web Risk Monitoring) with adjacent professional services—crisis consulting, social media rule formulation, talent pre-screening, and internal fraud investigation support—and recently launched add-on modules for internal fraud diagnosis and forensic hotline services. Eltes holds JIS Q 27001:2023 (ISO/IEC 27001:2022) and JIP-ISMS517 (ISO/IEC 27017:2015) cloud security certifications covering its SaaS platforms.

Revenue mechanics span (i) recurring digital security subscriptions targeting enterprise accounts via direct field sales and a growing reseller channel (GRCS, Marubeni Systems, CTC System Management, D.O.S Co.); (ii) transaction fees on the AIK order marketplace, which has self-serve coverage across all 47 Japanese prefectures; (iii) physical security service fees via regional subsidiaries; and (iv) professional services for crisis consulting and policy formulation. As of February 2026, the consolidated group employed 504 people across 13 group entities, with FY2026 (ending February 2026) consolidated revenue exceeding JPY 8.9 billion. The IRI segment has compounded at 64.9% CAGR over the past five years with a 28% segment profit margin, and the company is now executing a 'Lean Transformation' portfolio strategy—divesting lower-margin legacy DX subsidiaries and reorienting toward higher-quality digital security growth, with a stated target of 12%+ operating margin by FY2029.

Name

Eltes

Legal name

株式会社エルテス

Website

https://eltes.co.jp

Company type

Public

Founded year

2004

Operating status

Operating

Headcount range

51–100 employees

Short description

Eltes (TSE Growth: 3967) is a Japan-based digital risk management company providing 24/7 social media crisis monitoring and UEBA-based internal threat detection for enterprises. It also operates the AIK order physical-security dispatch marketplace serving 1,000+ corporate clients across all 47 prefectures.

Ownership category

akta.pro rank

Headquarters

HQ city

Tokyo

HQ country

Japan

HQ region

Asia

Offices4 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Marketing or Sales, Operations, Infrastructure

Revenue model

1. Digital Security Services - Subscription: Recurring subscription fees for Web risk monitoring and Internal Risk Intelligence (IRI) services. IRI maintains low churn rates with enterprise clients and demonstrated 64.9% CAGR over past 5 years.
2. AIK Order Platform - Transaction Fee: Platform matching security service requesters with security companies. Revenue is generated from transaction commissions upon successful matching of security jobs across Japan.
3. Physical Security Services: Security guard and protection services operated by subsidiaries (And Security, ISA, SSS, 東和警備) providing services in major metropolitan and regional areas.
4. Professional Services - Consulting: Crisis consulting for incident response, rule-making support for social media policies, talent risk pre-screening services, and internal fraud investigation support services.

Pricing tiers

Go-to-market motion3 records

Distribution channels4 records

Marketing channels5 records

Core offering

Eltes provides digital risk management services including 24/7 web risk monitoring of social media and online platforms, and Internal Risk Intelligence (IRI) using UEBA-based behavioral analytics to detect internal fraud and data exfiltration. The company also operates a physical security segment through subsidiary AIK, offering security guard dispatch (AIK order platform) and shift management SaaS (AIK assign) across Japan.

Product overview

Eltes operates a multi-product portfolio organized across three business segments: Digital Security (including Web Risk Monitoring and Internal Risk Intelligence/IRI), Physical Security (including AIK order platform, AIK assign SaaS, and regional security services across Hokkaido, Iwate, Tokyo metro, and Osaka), and Related Businesses (including municipal DX solutions, SES/dispatch services, property management, and digital marketing tools). The flagship products are Web Risk Monitoring for social media monitoring and crisis response, and Internal Risk Intelligence (IRI) for internal threat detection using behavioral analytics. AIK order and AIK assign form the Physical Security DX platform. The portfolio includes both proprietary Eltes-branded products and group company products including AIK, And Security, ISA, SSS, PlayNextLab, GloLing, Actor, and E-Realty.

Differentiator

Problem solved

Functional benefit

Brands

• Internal Risk Intelligence (IRI): 内部脅威検知サービス。PCログや勤怠データなど複数のデータから人の行動を統合的に分析、情報持ち出し等の内部不正の兆候を検知するサービス。
• Webリスクモニタリング
• AIK order
• AIK assign
• スマート公共ラボ for GovTechプログラム
• ミセシルベ

Products and services

• Web Risk Monitoring (Webリスクモニタリング) 24/7 monitoring of social media and online platforms to detect enterprise risks including reputation damage, employee information leaks, and unauthorized advertisements. Includes consulting support for crisis response when risks are identified.
• Internal Risk Intelligence (IRI) / 内部脅威検知サービス Internal threat detection service that analyzes PC logs, attendance data, and multiple data sources using UEBA behavioral analytics to identify signs of internal fraud, information exfiltration, and non-performance. Supports economic security and technical information protection for manufacturing and financial enterprises.
• AIK order Security dispatch marketplace platform connecting clients needing security services with security companies. Digitalizes pre/post security documentation and completion reports. Registered security companies span all 47 prefectures nationwide.
• AIK assign SaaS service for digitalizing security dispatch operations and guard placement management. Manages guard, employee, and project information within the system, enabling guard contact and notifications via app. Pricing based on registered guard count.
• Smart Public Lab for GovTech Program (スマート公共ラボ for GovTechプログラム) Municipal digital integrated window service enabling completion of window procedures and inquiries via LINE. Achieves operational efficiency and improved resident convenience. Deployed in over 100 municipalities.
• Image Risk Detection Service (画像リスク検知サービス) AI-powered image risk detection service using next-generation AI image analysis technology to process visual content and identify inappropriate imagery or suspicious visual patterns.
• Internal Fraud Diagnosis Service (内部不正診断サービス) Organizational health check service that investigates whether client organizations are resilient to information leakage from internal fraud, evaluating both organizational structure and IT utilization aspects.
• Internal Fraud Hotline (内部不正ホットライン) Investigation support service for discovered internal fraud or negligence cases, analyzing logs and digital traces from PCs and cloud storage to identify causes.
• Physical Security Guard Services (Tokyo Metro, Osaka areas) Security services including traffic guidance, facility security, and train patrol services in Tokyo, Kanagawa, Chiba, and Osaka areas via And Security subsidiary.
• Physical Security Guard Services (Hokkaido and Iwate areas) Security services in Hokkaido and Iwate prefecture areas including traffic guidance, facility security, and train patrol services via ISA and SSS subsidiaries.

Quantifiable outcome

• 34.5% market share in UEBA monitoring service market in Japan (2024)
• +3 more outcomes

Named customers5 records

Segments4 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

AI capability6 records

Feature3 records

Partnerships

16 partnerships are on record, tiered minor and core.

• SecureNavi株式会社minorStrategic or Co-development Partner · 2 July 2026Co-hosted seminar partnership for security risk visualization. Joint marketing activity for organizational ISMS/person/system security perspectives.
• 株式会社エーアイセキュリティラボminorStrategic or Co-development Partner · 2 July 2026Co-hosted seminar partnership. Specializing in cybersecurity talent shortage solutions using cutting-edge technology including generative AI.
• 丸紅情報システムズ株式会社minorChannel Partner/ Reseller/ Distributor · 30 November 2022Reseller agreement for Internal Risk Intelligence (IRI) product distribution.
• 株式会社ディー・オー・エスminorChannel Partner/ Reseller/ Distributor · 30 November 2022Reseller agreement for Internal Risk Intelligence (IRI) product distribution.
• CTCシステムマネジメント株式会社minorChannel Partner/ Reseller/ Distributor · 29 November 2022Reseller agreement for Internal Risk Intelligence (IRI) product distribution.
• GRCS株式会社minorChannel Partner/ Reseller/ Distributor · 1 November 2022Reseller agreement for Internal Risk Intelligence (IRI) product distribution.
• 株式会社ラック (平時のセキュリティ監視提携)coreStrategic or Co-development Partner · 13 December 2021Business partnership for security monitoring during normal times and security incident response during emergencies. Collaboration covers both aspects of security operations.
• かっこ株式会社minorStrategic or Co-development Partner · 21 October 2021Capital and business partnership in online transaction security domain.
• 株式会社strobominorStrategic or Co-development Partner · 22 December 2020Capital and business partnership for business expansion.
• アララ株式会社minorStrategic or Co-development Partner · 4 December 2020Partnership for expanding sales of internal threat detection services.
• 株式会社ラック (LAC Co., Ltd.)coreStrategic or Co-development Partner · 30 November 2020Capital and business partnership established in 2020. Lac is a major external shareholder (10.02% ownership). Collaboration in security monitoring during normal times and security incident response during emergencies. Joint marketing and technology exchange in cybersecurity domain.
• 株式会社テコテックminorStrategic or Co-development Partner · 29 June 2018Capital and business partnership for fintech risk response services development.
• 株式会社インロビminorStrategic or Co-development Partner · 8 March 2018Capital and business partnership for cryptocurrency-related risk response service development.
• VAAK株式会社minorStrategic or Co-development Partner · 30 January 2018Business partnership with image analysis company for security solution services.
• 株式会社ディー・オー・エスminorStrategic or Co-development Partner · 8 August 2017Strategic business partnership established in 2017.
• カーナリージャパン株式会社minorStrategic or Co-development Partner · 13 July 2017Partnership for social media communication support services.

Scale indicators12 records

Recent moves12 records

Expansion highlights6 records

Direct peers

• LAC Co., Ltd. Japanese cybersecurity services company focused on security monitoring, incident response, and SOC services. LAC is both a direct competitor in Japanese enterprise cybersecurity and a 10.02% shareholder/strategic partner of Eltes, with formal collaboration in security monitoring and incident response.
• ZeroFox: US-based digital risk protection and external threat intelligence company specializing in social media monitoring, brand protection, and dark web surveillance - the closest functional analogue to Eltes' Web Risk Monitoring service globally.

Broad incumbents

• Proofpoint: Enterprise security vendor offering insider threat management, UEBA-based behavior analytics, and information protection - directly comparable to Eltes' Internal Risk Intelligence (IRI), with a broader email and cloud security portfolio.
• SECOM Co., Ltd. Japan's largest physical security services company, providing security guards, alarm monitoring, and security systems. Comparable to Eltes' physical security subsidiaries (And Security, ISA, SSS, Towa Keibi) and the broader digital-plus-physical security convergence narrative.
• ALSOK (Sohgo Security Services): Major Japanese security services provider offering guarding, facility security, and increasingly digital security solutions. Comparable to Eltes' physical security operations and overlapping with AIK order's security dispatch platform from the supplier side.
• Trend Micro: Large global cybersecurity vendor with strong Japanese presence, offering endpoint, network, and cloud security. While not focused exclusively on digital risk monitoring or UEBA, Trend Micro addresses overlapping enterprise security buyer needs and competes for the same IT/security budget in Japan.
• NTT Data: Large Japanese IT services and systems integrator offering enterprise security consulting, SOC services, and managed security. Comparable to Eltes in the broader Japanese enterprise security services market, with much larger scale and broader portfolio across systems integration.
• CrowdStrike: Global endpoint and cloud workload protection leader with expanding UEBA and identity threat detection capabilities. While not focused exclusively on digital risk monitoring, it competes for the same enterprise security budget and increasingly addresses insider threat use cases overlapping with IRI.

Emerging players

• Securonix: Cloud-native SIEM and UEBA platform specializing in insider threat detection and security analytics - a direct technology comparable to Eltes' IRI offering for enterprise security operations teams.
• Exabeam: AI-driven security analytics and UEBA platform focused on insider threat detection and automated investigation - closely comparable to Eltes' IRI from both technology architecture and use-case perspectives.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat6 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/eltes_irpr
• YouTubeyoutube.com/channel/UCXv6kl2sYDWxasIZNWErDIA
• Facebookfacebook.com/eltes.orm

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles7 records

Subsidiaries11 records

Funding overview

Funding rounds5 records

Investors10 records

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A1 record

Investments6 records

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Eltes