What TForce Final Mile does

TForce Final Mile, operating as TForce Logistics, is the final mile delivery subsidiary of TFI International (TSX: TFI), a Montreal-based North American trucking conglomerate. Founded in 1992 and headquartered in Dallas, Texas with a parallel Canadian headquarters in Etobicoke, Ontario, TForce runs an asset-light last-mile delivery platform leveraging 6,000+ independent contractor service providers across 75+ North American locations covering more than 90% of the U.S. and Canadian population. The company processes 100M+ shipments annually and operates a multi-vertical service portfolio spanning Retail & Ecommerce, B2B Distribution, Big & Bulky, Financial Logistics, and Healthcare (via the TForce Medical sub-brand).

The platform organizes its offering into named product modules. The ecommerce vertical includes Retail Connect (overnight store-to-store transfers), EComm Express (next-day residential delivery in Northeast/California/Texas), EComm Elite (premium high-value delivery with signature/photo proof), Retail Replenishment, Home Delivery Solutions, and the Order Visibility tracking portal. B2B offerings include B2B Express (box-truck next-day in 30+ markets), Small Package Express, Fleet Replacement, Home Improvement Delivery, and Automotive Logistics. Specialized lines include Big & Bulky (two-person teams with liftgate and installation/haul-away), Financial Logistics (GPS-tracked, chain-of-custody document delivery with elevated liability), and TForce Medical Logistics. Supporting infrastructure comprises the TForce Tracking Portal (public), the customer account portal, and the Vendor Connect portal for service providers.

TForce monetizes primarily through per-shipment or contract fees governed by signed Rate Card Agreements, with weekly invoicing on 15-day payment terms. Pricing includes fuel surcharges tied to DOE National U.S. Average Highway Diesel prices and annual escalators at the greater of 4.9% or CPI-U Transportation Services index change, providing inflation pass-through protection. Go-to-market is sales-led with named enterprise account management and inside sales handling 'Request a Quote' web inquiries. Customer relationships span enterprise verticals including furniture (IKEA), hospitality (American Hotel Register Company), and pharmaceutical imaging (Lantheus). The company is undergoing no independent IPO; future equity activity will be governed by parent TFI International's planned spin-off of specialized truckload operations (closing late 2025 to early 2026) to position TFI as a pure-play LTL carrier.

Name

TForce Final Mile

Legal name

TForce Logistics

Website

https://tforcelogistics.com

Company type

Private

Founded year

1992

Operating status

Operating

Headcount range

1,001–5,000 employees

Short description

TForce Final Mile is an asset-light North American final mile delivery subsidiary of TFI International, operating 75+ locations across the US and Canada. It provides same-day and next-day delivery for retail/ecommerce, B2B distribution, big & bulky, financial, and medical customers using 6,000+ independent contractors.

Ownership category

akta.pro rank

Product category

Last Mile Delivery Logistics Services

NAICS

Couriers and Express Delivery Services (4921), Couriers and Express Delivery Services (492110), Local Messengers and Local Delivery (4922), Local Messengers and Local Delivery (492210)

SIC

Trucking & Courier Services (No Air) (4210)

akta.pro primary industry

Final-Mile LTL (Residential & B2B Delivery) (TLADAEAG)

akta.pro secondary industry

Expedited Truckload (Team Drivers/Time-Definite TL) (TLADANAD)

Keywords

• Final mile delivery
• B2B logistics services
• Ecommerce fulfillment
• Big and bulky shipping
• Medical logistics

Headquarters

HQ city

Dallas

HQ country

United States

HQ region

North America

Offices70 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Supply Chain, Infrastructure, Technology or R&D, Marketing or Sales

Revenue model

1. Final Mile Delivery Services: TForce Logistics charges customers for logistics and delivery services on a per-shipment or contract basis. Rates are governed by Rate Card Agreements or contract Exhibits. Pricing is negotiated at account level and subject to annual rate adjustments tied to CPI-U Transportation Services index. The company invoices weekly for services performed, with payment due within 15 days of invoice date.
2. B2B Fleet Replacement & Contract Logistics: Provides dedicated, on-demand, or overnight unattended delivery services for B2B customers, including store replenishment, automotive parts distribution, and fleet replacement solutions. Revenue is generated through contract agreements with businesses needing recurring or ad-hoc logistics services.
3. Financial Document Logistics: Specialized secure delivery of financial materials including lockbox processing, high-security time-sensitive shipments, and special projects for financial institutions, generating revenue through elevated-liability service premiums and per-delivery fees.
4. Big & Bulky White Glove Delivery: Premium delivery service for large/heavy items using two-person teams, including installation, light assembly, and haul-away services. Revenue generated through per-delivery fees with elevated service charges for specialty handling.

Pricing tiers

Go-to-market motion2 records

Distribution channels4 records

Marketing channels8 records

Core offering

TForce Final Mile is an asset-light North American final mile logistics provider that delivers same-day and next-day packages across 75+ locations covering more than 90% of the US and Canadian population. The company contracts and dispatches 6,000+ professional service providers to execute deliveries under multi-year contracts, with services organized around five verticals: Retail & Ecommerce, B2B Distribution, Big & Bulky, Financial Logistics, and Medical Logistics. Customers buy these on per-shipment or contracted-rate basis with weekly invoicing, fuel surcharges, and annual CPI-linked rate adjustments.

Product overview

TForce Logistics (also referred to as TForce Final Mile) is an asset-light final mile logistics and transportation platform operating across the United States and Canada. The core platform provides same-day and next-day delivery solutions for retail & e-commerce, B2B distribution, big & bulky items, financial materials, and medical logistics. The e-commerce vertical includes four named sub-products — Retail Connect (overnight store-to-store transfers), EComm Express (next-day residential delivery), EComm Elite (premium high-value delivery with White Glove service), and Retail Replenishment (custom restocking) — all supported by the Order Visibility tracking tool and Home Delivery Solutions. The B2B division offers B2B Express (box-truck next-day delivery), Small Package Express, Fleet Replacement, Home Improvement Delivery, and Automotive Logistics. A dedicated Big & Bulky service handles oversized items with two-person teams and installation/haul-away capabilities. A Financial Logistics service covers secure document delivery with GPS visibility and chain of custody. A separate TForce Medical Logistics unit supports healthcare supply chains. The company operates a Customer Account portal and a Vendor Connect portal, alongside the public-facing TForce Tracking Portal. The platform's network spans 75+ North American locations and covers over 90% of the US and Canadian population.

Differentiator

Problem solved

Functional benefit

Brands

• TForce Medical Logistics: Specialized medical logistics supporting pharmacy, laboratory, hospital, and equipment and supplies with last mile delivery across all 50 US states.
• TForce Integrated Solutions
• Unity Courier
• TForce Medical

Products and services

• Retail & Ecommerce Delivery Same-day and next-day final mile ecommerce delivery for online retailers, omnichannel brands, and brick-and-mortar shippers, with real-time tracking and returns management across the US and Canada.
• B2B Distribution Outsourced B2B shipping, store replenishment, fleet replacement, home improvement delivery, and automotive parts distribution across 30+ major US and Canadian markets, with photo or signature proof of delivery.
• Big & Bulky Delivery Premium white glove delivery for oversized and heavy items (appliances, furniture, exercise bikes, lawnmowers, patio furniture, BBQs) using two-person teams, liftgate box trucks, installation, light assembly, and haul-away.
• Financial Logistics Secure, chain-of-custody delivery of financial materials (checks, contracts, confidential documents) across the US and Canada, with GPS visibility, elevated liability coverage, lockbox and live processing, and special projects delivery.
• Medical Logistics (TForce Medical) Compliant last mile delivery for pharmacies, laboratories, hospitals, and medical equipment/supplies across all 50 US states, operating under the TForce Medical brand with dedicated employees and independent delivery providers.
• TForce Final Mile Tracking Portal Public-facing customer shipment tracking portal providing minute-by-minute status updates and location tracking across active deliveries.
• TForce Vendor Connect Portal Operational portal for independent contractors and service providers to connect with TForce operations, manage load assignments, and coordinate delivery activity.

Quantifiable outcome

• Successfully delivers over 100 million shipments per year across North America
• +2 more outcomes

Named customers4 records

Segments5 records

Ideal customer profiles5 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

One partnership is on record.

• TForce MedicalminorOthersTForce Logistics operates a specialized Medical Logistics vertical branded as 'TForce Medical' (tforcemedical.com), serving pharmacy, laboratory, hospital, and equipment suppliers with last mile logistics across all 50 US states. TForce Medical is presented as a separate digital presence but is part of the TForce Logistics umbrella. Aaron Odud serves as RVP, East Region and TForce Medical Logistics, indicating internal organizational alignment.

Scale indicators4 records

Recent moves7 records

Expansion highlights5 records

Direct peers

• XPO: XPO operates one of the largest North American final-mile home delivery networks for big & bulky and ecommerce, serving retailers with similar white-glove, two-person team, and installation/haul-away services. Directly comparable on B2B distribution, big & bulky, and ecommerce final mile.
• Estes Express Lines: Estes is a major LTL carrier with growing final-mile and B2B distribution capabilities, including next-day and time-definite services across the US. Compares to TForce on B2B Express, fleet replacement, and store replenishment offerings.
• Forward Air (Pilot Freight Services): Forward Air acquired Pilot Freight Services, building a final-mile and expedited LTL platform serving B2B and ecommerce customers with time-definite delivery. Comparable on expedited final mile and B2B distribution with similar customer profiles.
• OnTrac (formerly LaserShip): OnTrac is a leading regional parcel carrier in the US, focused on ecommerce final mile delivery in key metro markets with cost advantage over national carriers. Comparable to TForce on ecommerce residential delivery and direct-to-consumer parcel services.

Emerging players

• Veho: Veho is a tech-enabled last-mile delivery startup serving ecommerce brands with real-time tracking, next-day delivery, and consumer-grade experiences. Competes with TForce in ecommerce final mile though with a digital-native model and limited big & bulky.

Broad incumbents

• UPS Supply Chain Solutions: UPS operates the largest North American final-mile and supply chain business, including white glove and big & bulky delivery through UPS SCS. TForce itself originated from UPS Freight (acquired by TFI in 2021); broadly comparable across all of TForce's verticals.
• FedEx Freight: FedEx Freight is a major LTL carrier and competes with TForce on B2B distribution, fleet replacement, and final mile delivery through FedEx Custom Critical and FedEx Office offerings. Larger scale and broader service portfolio but less final mile specialization.
• Ryder System: Ryder operates dedicated transportation and last-mile delivery solutions for retailers and OEMs, including big & bulky, fleet outsourcing, and reverse logistics. Comparable to TForce on fleet replacement and big & bulky final mile services.
• Old Dominion Freight Line: Old Dominion is the leading US LTL carrier and competes with TForce's B2B distribution and final mile capabilities for shipper logistics spend. While primarily LTL-focused, ODFL's size and execution set the competitive standard for TFI International's planned LTL transformation.

Regional players

• Purolator: Purolator is Canada's leading parcel and courier carrier, competing with TForce Canada in final mile, B2B, and ecommerce delivery. Highly comparable in geography and customer base, though Purolator has a stronger Canadian brand and broader small-parcel focus.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights3 records

Customer concentration

• Xx.com/TeamTforce
• YouTubeyoutube.com/channel/UCbrXvROf2gVfiMAq43o9CUQ/featured
• Facebookfacebook.com/TeamTForce
• LinkedInlinkedin.com/company/tforcelogistics
• Instagraminstagram.com/tforcelogistics

Revenue estimate

Valuation estimate

Number of profiles

Profiles16 records

Subsidiaries1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about TForce Final Mile