KnowledgeWave
KnowledgeWave is a Vermont-based, privately held training-as-a-service company that delivers Microsoft 365, Copilot, and professional development training to North American businesses, government, healthcare, and nonprofit organizations through a subscription platform of on-demand videos, live webinars, and virtual classroom instruction.
- Company typePrivate
- Founded2005
- HeadquartersSouth Burlington, United States
- Headcount11–50
- GTM typeB2B
- OfferingServices
What KnowledgeWave does
KnowledgeWave, Inc. is a Vermont-incorporated, privately held training-as-a-service company that has operated continuously for approximately 20 years delivering Microsoft Office and Microsoft 365 end-user training to North American businesses, government agencies, healthcare providers, nonprofits, and financial institutions. Its core platform, the KnowledgeWave Learning Site (KLS), distributes a content library of more than 2,500 on-demand videos, supplemented by 12-15 live monthly webinars and remote/virtual classroom instruction, all delivered via subscription. The company maintains Microsoft Partner certification, which provides early visibility into product roadmap changes and supports content currency across Teams, SharePoint, OneDrive, Excel, Outlook, PowerPoint, Word, and Microsoft Copilot.
The technology stack is a multi-modal training platform rather than a licensed enterprise software product. Differentiated technical capabilities include LMS content feed integration, single sign-on (SSO) into KnowledgeWave's streaming platform, and embedding points inside Microsoft Teams and SharePoint, which allow training to be consumed inside the customer's existing productivity environment rather than as a separate destination. A 20-year exclusive focus on Microsoft training is the company's primary positioning claim.
KnowledgeWave monetizes almost exclusively through recurring subscriptions. Pricing is group-based rather than per-seat, with monthly tiers ranging from $150 (up to 20 employees) to $370 (up to 200 employees), an individual annual SKU at $299/year, custom enterprise pricing for organizations with 201+ employees, and an All-Access Live Webinar Package at $299 per person per year. Subscriptions carry a 12-month minimum commitment and convert to month-to-month renewal thereafter. Go-to-market combines self-serve website enrollment for smaller buyers, an inside-sales phone motion (800-831-8449) for mid-market and enterprise, and an MSP Partner Program in which Managed Service Providers resell training to their client base. Named customers include Burton, International Packaging, Department of Homeland Security, Dartmouth Hitchcock, Seventh Generation, United Way, New England Federal Credit Union, and SymQuest.
KnowledgeWave firmographics
Firmographics- Name
- KnowledgeWave
- Legal name
- KnowledgeWave, Inc.
- Website
- https://knowledgewave.com
- Company type
- Private
- Founded year
- 2005
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- KnowledgeWave is a Vermont-based, privately held training-as-a-service company that delivers Microsoft 365, Copilot, and professional development training to North American businesses, government, healthcare, and nonprofit organizations through a subscription platform of on-demand videos, live webinars, and virtual classroom instruction.
- Ownership category
- akta.pro rank
KnowledgeWave industry classification
Industry- Product category
- Corporate Training Services
- NAICS
- Computer Training (61142), Professional and Management Development Training (61143), Educational Support Services (61171)
- SIC
- Services-Educational Services (8200)
- akta.pro primary industry
- Vendor/Authorized Certification Training (Microsoft/AWS/Cisco, etc.) (BPAEANAA)
- akta.pro secondary industries
- Course Bundle Subscriptions & Learning Membership Marketplaces (EDAFAIAI), Digital Learning & Course Subscriptions (CRAFAIAD)
Keywords
Where KnowledgeWave is headquartered
LocationHeadquarters
- HQ city
- South Burlington
- HQ country
- United States
- HQ region
- North America
Offices2 records
Markets served
KnowledgeWave business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Technology or R&D, Operations, Marketing or Sales, Others
Revenue model
- Training Subscription (Annual/Monthly): Recurring subscription-based training service with tiered pricing based on organization size. Subscriptions provide all-you-can-take access to on-demand videos and live webinars. Requires 12-month minimum membership commitment.
- All-Access Live Webinar Package: Annual package at $299 per person providing 12 months of all-you-can-take access to live Microsoft 365 and professional development webinars.
- Private Training: Live instructor-led classroom training available for additional fee. Remote virtual classroom delivery with one-on-one attention and guided hands-on practice.
- Enterprise Custom Pricing: Custom pricing for organizations with 201+ employees, handled through direct sales consultation.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Annual | Individual Annual - $299/year for 1 person |
| Subscription | Monthly | Group Tier 1 - $150/month for up to 20 employees |
| Subscription | Monthly | Group Tier 2 - $260/month for up to 100 employees |
| Subscription | Monthly | Group Tier 3 - $370/month for up to 200 employees |
| Subscription | Multi-year contract | Enterprise (201+ employees) - Custom pricing |
| Subscription | Annual | All-Access Live Webinar Package - $299/person/year |
Go-to-market motion2 records
Distribution channels6 records
Marketing channels5 records
KnowledgeWave product offering
Product offeringCore offering
KnowledgeWave provides training-as-a-service subscriptions for Microsoft 365, Professional Development, and AI, delivered through on-demand videos, live webinars, and a virtual classroom via its KnowledgeWave Learning Site (KLS) platform. The library spans 2,500+ videos covering Microsoft Office, Teams, SharePoint, Windows 11, Copilot, and adjacent business skills, with 12–15 new webinars produced monthly.
Product overview
KnowledgeWave is a training-as-a-service subscription platform that provides a comprehensive learning ecosystem built around the KnowledgeWave Learning Site (KLS) as its core platform. The platform delivers training through three primary modalities: on-demand video library (over 2,500 videos), live monthly webinars (12-15 sessions), and remote/virtual classroom instruction. The core training offerings include Microsoft 365 Training, Microsoft Copilot Training, Professional Development Training, and AI Training, with specialized tracks for Teams, SharePoint, and Windows 11. Additional offerings include an All-Access Live Webinar Package (add-on subscription), Private Training (customized delivery), and adoption/change-management consulting services. The company positions itself as a Microsoft learning partner providing ongoing training for onboarding, software updates, and continuous learning needs.
Differentiator
Problem solved
Functional benefit
Products and services
- KnowledgeWave Learning Site (KLS)
Quantifiable outcome
- Over $34.4 million worth of ROI generated for member organizations
- +2 more outcomes
Companies that use KnowledgeWave
Customer profileNamed customers8 records
Segments5 records
Ideal customer profiles3 records
KnowledgeWave technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration4 records
AI capability2 records
Feature3 records
KnowledgeWave partnerships and signals
Strategic signalPartnerships
Two partnerships are on record, tiered primary and core.
- MicrosoftprimaryKnowledgeWave is a Microsoft Partner specializing exclusively in Microsoft 365 training. They maintain current training content aligned with Microsoft's evolving platform features including Teams, SharePoint, OneDrive, Copilot, Excel, Outlook, PowerPoint, and Word. As a Microsoft Partner, they stay on top of newest features and release training content accordingly.
- MSP Partner NetworkcoreKnowledgeWave operates an MSP Partner Program allowing Managed Service Providers to resell training services to their client base. Partners receive access to training materials at discounted rates that can be passed through or used internally for team development. The program supports MSP revenue generation and client retention objectives.
Scale indicators6 records
Recent moves5 records
Expansion highlights5 records
KnowledgeWave competitors and assessment
Company assessmentBroad incumbents
- Udemy Business: B2B tier of the Udemy marketplace with broad course catalog including Microsoft 365/Office. Competes for HR/L&D budgets with a marketplace model rather than a proprietary content-only approach.
- Skillsoft: Enterprise learning platform offering IT, business, and leadership training including Microsoft content. Broader incumbent competing for L&D budgets with a wider portfolio than KnowledgeWave's Microsoft-centric catalog.
- Pluralsight: Large-scale technology skills platform with deep Microsoft, cloud, and developer course libraries. Competes for the same IT-manager/developer training budget with a tech-leaning rather than end-user focus.
- LinkedIn Learning: Microsoft-owned subscription learning library with substantial Microsoft Office/365 course coverage. A particularly relevant competitor given the same parent-ecosystem advantage and competitive subscription pricing.
Emerging players
- Trainual: SMB-focused training and onboarding platform with structured workflows and content authoring. Partial overlap with KnowledgeWave's onboarding and professional development use cases, particularly for smaller customers.
- Cloud Academy (QA): Cloud and technology skills training platform now under QA, including Microsoft Azure content. Adjacent in vendor-authorized IT training space, with stronger cloud-skills emphasis than KnowledgeWave.
- Go1: Learning content aggregator and subscription platform for SMB and mid-market, bundling third-party content including IT/business training. Adjacent model to KnowledgeWave's subscription library, serving similar buyer personas.
Direct peers
- ONLC Training Centers: Authorized training provider for Microsoft, Cisco, AWS, and other vendors offering both instructor-led and remote classes. Direct overlap with KnowledgeWave on Microsoft-authorized computer training, particularly for enterprise and government customers.
- Global Knowledge: Major IT and professional skills training company offering vendor-authorized courses (Microsoft, AWS, Cisco) to enterprise customers. Comparable in target audience (IT managers, enterprise L&D) and product mix, though broader and larger scale.
- New Horizons Computer Learning Centers: Long-standing IT and business software training provider with a global network of instructor-led classrooms. Closely comparable to KnowledgeWave in Microsoft 365/Office end-user training focus, though more classroom-centric and less subscription-driven.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat4 records
Key risks6 records
Key highlights7 records
Customer concentration
KnowledgeWave social profiles
Digital presenceKnowledgeWave financial estimates
Financial estimateRevenue estimate
Valuation estimate
KnowledgeWave leadership team
Management profileNumber of profiles
KnowledgeWave funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
KnowledgeWave M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about KnowledgeWave
What does KnowledgeWave do?
KnowledgeWave provides training-as-a-service subscriptions for Microsoft 365, Professional Development, and AI, delivered through on-demand videos, live webinars, and a virtual classroom via its KnowledgeWave Learning Site (KLS) platform. The library spans 2,500+ videos covering Microsoft Office, Teams, SharePoint, Windows 11, Copilot, and adjacent business skills, with 12–15 new webinars produced monthly.
Is KnowledgeWave a public or private company?
KnowledgeWave is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was KnowledgeWave founded?
KnowledgeWave was founded in 2005. It employs 11 to 50 people.
Where is KnowledgeWave based?
KnowledgeWave is headquartered in South Burlington, United States, in the North America region.
How does KnowledgeWave make money?
Four revenue lines are on record. Training Subscription (Annual/Monthly) is the primary driver. The others are all-Access Live Webinar Package, private Training and enterprise Custom Pricing.
Who are KnowledgeWave's main competitors?
Broad incumbents on record are Udemy Business, Skillsoft, Pluralsight and LinkedIn Learning. Emerging players are Trainual, Cloud Academy (QA) and Go1. Direct peers are ONLC Training Centers, Global Knowledge and New Horizons Computer Learning Centers.
Does KnowledgeWave have an API?
No public API is recorded for KnowledgeWave.
What industry is KnowledgeWave in?
KnowledgeWave's product category is Corporate Training Services. Its primary akta.pro industry code is BPAEANAA, Vendor/Authorized Certification Training (Microsoft/AWS/Cisco, etc.), with a secondary code of EDAFAIAI, Course Bundle Subscriptions & Learning Membership Marketplaces. Its NAICS code is 61142 and its SIC code is 8200.