MaxBill

Name

MaxBill

Legal name

MaxBill

Website

https://maxbill.com

Company type

Private

Founded year

1996

Operating status

Operating

Headcount range

51–100 employees

Ownership category

akta.pro rank

Product category

Billing and Revenue Management Software

NAICS

Software Publishers (513210)

SIC

Services-Prepackaged Software (7372)

akta.pro primary industry

Direct Debit / ACH Collections & Recurring Billing (FSAMAGAE)

Keywords

• Billing software
• Revenue management
• Utility billing
• Telecom billing
• AI billing platform

Headquarters

HQ city

Weybridge

HQ country

United Kingdom

HQ region

Europe

Offices2 records

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Marketing or Sales, Operations, Infrastructure

Revenue model

1. SaaS Subscription: SaaS subscription model with support and updates included. Available alongside Enterprise Deployment option for large companies with specific business needs.
2. Enterprise Deployment: Enterprise-grade solution designed to meet specific business needs, likely with custom pricing for large companies.

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels9 records

Core offering

MaxBill sells a SaaS-based billing and revenue management platform that combines CRM, product catalog, partner management, order management, meter reading, revenue management, and reporting for communications service providers, utility companies, energy suppliers, iGaming operators, EV charging networks, and property managers. The platform is delivered as a multi-tenant SaaS subscription or as an Enterprise Deployment, and includes an AI-native layer (MaxBill AI) for invoice verification, debt and churn prediction, quota generation, and a self-care portal.

Product overview

MaxBill is a SaaS billing and revenue management platform offering a modular architecture with a core Billing & CIS platform plus integrated AI capabilities (MaxBill AI). The product portfolio includes functional modules for Product Management, CRM, Partner Management, Order Management, Billing & Meter Reading, Revenue Management, and Reports/KPIs. AI-powered additions include AI Billing, AI Quota Service, AI Self-Care Portal, and ML Platform with Debt Prediction and Churn Prediction capabilities. Industry-specific solutions cover Energy, Utility, Telecom, Tenant Billing, EV Charging, and iGaming sectors. The platform is available via SaaS subscription or Enterprise Deployment.

Differentiator

Problem solved

Functional benefit

Brands

• MaxBill Billing & CIS: Core billing and Customer Information System platform
• MaxBill AI
• MaxBill ML Platform

Products and services

• MaxBill Billing & CIS Comprehensive SaaS billing and Customer Information System (CIS) that combines CRM, product catalog, partner management, order management, meter reading, revenue management, and reporting for communications service providers and utility companies.
• MaxBill AI AI-native billing platform that delivers intelligent invoice verification, automated revenue management, ML debt prediction, ML churn prediction, AI quota service, and AI-powered self-care capabilities for service providers.
• Energy Billing Solution Industry-tailored billing solution for retail and municipal energy suppliers with support for smart-meter data, complex regulations, dynamic tariffs, and bundling scenarios.
• Utility Billing Software Billing and revenue management software for water, multi-utility, and municipal utility providers combining CRM, billing, meter reading, and debt management.
• Telecom & Connectivity Billing Billing and partner management platform for telecom and connectivity providers with intelligent invoice verification, B2B/B2B2C reconciliation, and multi-brand support.
• Tenant Billing Software Multi-tenant billing solution for property managers and landlords that enables fair submetering and consumption-based billing of utilities across residential and commercial buildings.
• EV Charging Billing Billing and revenue management solution for EV charge point operators, energy service providers, and mobility partners that supports flexible pricing models (energy-based, fixed-rate, time-based, kWh, hybrid, dynamic) and scales across distributed networks.
• iGaming Billing B2B billing and partner management suite for iGaming operators providing automated revenue control, partner compliance, and management of new payment methods.
• Heating and Cooling Billing Billing solution for district heating and cooling providers covering heat metering, revenue collection, regulatory compliance under heat network regulations, and automated billing.
• Energy Efficiency Billing Billing and CIS solution designed for energy management and energy efficiency companies to bill efficiency programs and related services.
• MaxBill SaaS Subscription Multi-tenant SaaS delivery of MaxBill Billing & CIS with support and updates included, sold on annual subscriptions.
• MaxBill Enterprise Deployment Enterprise-grade deployment of MaxBill Billing & CIS designed to meet specific business needs of large companies, with custom pricing and multi-year contracts.

Quantifiable outcome

• AI-driven billing transforms utility customer service with 70% CSAT improvement mentioned in webinar context
• +1 more outcomes

Named customers19 records

Segments7 records

Ideal customer profiles6 records

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Integration2 records

AI capability3 records

Feature8 records

Partnerships

Five partnerships are on record, tiered core and flagship.

• GartnercoreOthersMaxBill (LogNet Systems) has been recognised as a Representative Vendor in the 2024 Gartner Market Guide for Utility Customer Information Systems Report. Gartner is a leading analyst firm providing actionable, objective insight to executives and their teams.
• PEPPOL (Pan-European Public Procurement On-Line)coreTechnology or IntegrationPEPPOL is a secure, standardised delivery network for exchanging electronic documents such as e-invoices, orders, catalogues, and shipping notices across borders. MaxBill supports PEPPOL network integration to address cross-border complexity for ViDA compliance, making it the main delivery rail for EN-16931 e-invoices connecting billing systems, businesses, and tax authorities.
• OIRE (Energy Market Information Operator)coreTechnology or IntegrationOIRE manages CSIRE (Centralny System Informacji Rynku Energii), the centralised digital platform for Polish energy sector data exchange. MaxBill integrates with CSIRE for seamless consumption data acquisition, customer switching, contract registration, metering validation, and settlement for Polish energy suppliers.
• PSE (Polskie Siecie Elektroenergetyczne)coreTechnology or IntegrationPolish transmission operator assigned the role of Energy Market Information Operator (OIRE) managing CSIRE under the amendment to the Energy Law. MaxBill supports integration with CSIRE for regulatory compliance and operational efficiency.
• LogNet SystemsflagshipOthersMaxBill is also known as LogNet Systems. The company has been developing billing and revenue management solutions for over 29 years under this parent organization identity.

Scale indicators6 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Cerillion: AIM-listed UK-based provider of BSS/OSS and billing solutions for telecommunications, utilities and financial services - comparable in size and vertical focus, particularly in telecom billing where MaxBill serves customers like Telecom Austria and Delta Fiber.
• Netcracker Technology: Provider of BSS/OSS and digital transformation solutions for telecoms, with comparable billing, revenue management and partner management capabilities targeting Tier 1 telecom operators that overlap with MaxBill's telecom customer base.
• EnergyCAP: US-based SaaS platform for utility bill management, energy tracking and sustainability reporting - directly overlaps with MaxBill's energy billing, submetering and tenant billing capabilities for institutional customers.
• Hansen Technologies: ASX-listed provider of billing and customer information systems for utilities, energy and telecommunications - directly competing with MaxBill in the same verticals (energy, water, telecom) with comparable CIS, billing and CRM functionality.
• Fluentgrid: Listed Indian provider of utility CIS, billing and CRM software for electricity, water and gas utilities - a comparable mid-sized vertical SaaS player serving utilities with similar module-based architecture to MaxBill.
• Gentrack: NZX/AIM-listed vendor of billing and CRM software for energy and water utilities, with comparable module-based SaaS architecture serving multi-service utilities similar to MaxBill's utility and energy customers.

Broad incumbents

• SAP for Utilities: SAP IS-U and the broader SAP for Utilities portfolio compete with MaxBill in the utility CIS market but as one offering within SAP's enterprise application suite, leveraging ERP bundling rather than vertical depth.
• Oracle Energy and Water: Oracle's utility CIS and billing suite (formerly Oracle Utilities) is the dominant incumbent in utility customer information systems - competes with MaxBill's MaxBill Billing & CIS for enterprise utility accounts but as part of Oracle's much broader application portfolio.
• Salesforce Energy and Utilities Cloud: Salesforce Industries' vertical cloud for utilities includes billing, CRM and field service functionality - competes with MaxBill's Customer Management and AI Self-Care Portal but as part of Salesforce's much broader CRM and industry cloud portfolio.

Emerging players

• Kraken Technologies: Cloud-native utility platform spun out of Octopus Energy, providing billing, CRM and operations functionality for energy retailers - emerging as a modern alternative to MaxBill's billing platform with similar AI and automation ambitions.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• YouTubeyoutube.com/@maxbillmodernbilling4932
• LinkedInlinkedin.com/company/max-bill
• Xx.com/MaxBill_
• Facebookfacebook.com/ModernBilling

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles4 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about MaxBill