National HME
National HME is a privately held, direct-service hospice DME provider operating 60+ owned branches across 17 states, combining proprietary Hospice Cloud Pro™ software with delivery logistics, EMR integration, and respiratory therapy support for hospice, PACE, and facilities-based care customers.
- Company typePrivate
- Founded2006
- HeadquartersNorth Richland Hills, United States
- Headcount501–1,000
- GTM typeB2B
- OfferingServices
What National HME does
National HME, Inc. is a privately held, Texas-incorporated provider of direct-service durable medical equipment (DME) primarily to hospice organizations across the United States. Founded in 2006 and headquartered in Irving, TX, the company operates 60+ owned-and-operated branch locations across 17 states, supported by 250+ vehicles and a 40,000 sqft national distribution center. Its service portfolio encompasses equipment rental and sales (concentrators, BiPap, and other respiratory/hospice DME), delivery and pickup logistics, 24/7/365 customer service, and on-staff respiratory therapy support, delivered under a trademarked 'Family Standard' service philosophy.
The company's differentiator is its vertically integrated model, pairing physical DME logistics with a proprietary cloud-based management platform called Hospice Cloud Pro™. The platform offers real-time order tracking, ETA notifications, executive dashboards, financial and utilization reporting, and EMR integration—most notably with Homecare Homebase—enabling automated pickup scheduling on patient discharge and eliminating duplicate data entry for hospice staff. The platform is HIPAA-compliant and HITRUST CSF-certified, and the company holds HQAA accreditation as a DME provider.
Commercially, National HME serves hospice organizations as its primary customer vertical, with adjacent verticals in PACE programs and facilities-based care providers. Revenue is generated through recurring rental and managed-service arrangements on a quote-based pricing model, sold via an enterprise field sales motion with dedicated client relations contacts. The company has executed two acquisitions (Therapy Support, Inc. in 2016 and HospiceSource in 2023) and reports serving thousands of hospice partners nationwide, though no financial figures are publicly disclosed.
National HME firmographics
Firmographics- Name
- National HME
- Legal name
- National HME, Inc.
- Website
- https://nationalhme.com
- Company type
- Private
- Founded year
- 2006
- Operating status
- Operating
- Headcount range
- 501–1,000 employees
- Short description
- National HME is a privately held, direct-service hospice DME provider operating 60+ owned branches across 17 states, combining proprietary Hospice Cloud Pro™ software with delivery logistics, EMR integration, and respiratory therapy support for hospice, PACE, and facilities-based care customers.
- Ownership category
- akta.pro rank
National HME industry classification
Industry- Product category
- Hospice Durable Medical Equipment Services
- NAICS
- Home Health Equipment Rental (532283), Services for the Elderly and Persons with Disabilities (624120)
- SIC
- Services-Home Health Care Services (8082), Services-Health Services (8000)
- akta.pro primary industry
- Hospice Medication, DME & Supply Management (In-Home Logistics) (HSABAFAN)
- akta.pro secondary industries
- Home Respiratory & Sleep Therapy Providers (DME-Integrated) (HLAFAEAF), Durable Medical Equipment (DME) & Home Health Distribution (CRAOAHAF)
Keywords
Where National HME is headquartered
LocationHeadquarters
- HQ city
- North Richland Hills
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
National HME business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Operations, Supply Chain, Technology or R&D, Infrastructure, Marketing or Sales
Revenue model
- DME Equipment Rental & Sales: National HME provides durable medical equipment including concentrators, BiPap machines, and other hospice-related equipment through rental and sale arrangements with hospice providers and facilities.
- Service & Delivery Fees: Fees associated with equipment delivery, pickup, setup, and ongoing service support for hospice patients.
- Technology Platform Access: Hospice Cloud Pro platform access provided as part of the overall DME service package for hospice partners, enabling streamlined ordering and reporting.
Go-to-market motion2 records
Distribution channels1 record
Marketing channels4 records
National HME product offering
Product offeringCore offering
National HME provides direct-service durable medical equipment (DME) rental, delivery, and management for hospice organizations, PACE programs, and facilities-based care providers across 17 states through 60+ owned and operated branch locations. The service is supported by Hospice Cloud Pro™, a proprietary cloud-based platform that enables real-time order tracking, EMR integration, automated pickup scheduling, and comprehensive reporting for hospice partners.
Product overview
National HME operates a unified hospice DME platform centered around their proprietary Hospice Cloud Pro™ technology, complemented by direct-service DME delivery through 60+ owned and operated branches nationwide. Hospice Cloud Pro serves as the core ordering, tracking, and reporting interface, while Direct DME Services provides the physical equipment and logistics. The National Salute Program adds veteran appreciation as a supplementary offering. Together, these products enable hospice providers to streamline DME ordering, track deliveries in real-time, and maintain EMR integration, with over 17 direct service states and a national distribution center supporting operations.
Differentiator
Problem solved
Functional benefit
Brands
- Hospice Cloud Pro™: Proprietary software technology platform that allows hospice partners to place orders, track deliveries in real time, manage patients, and access robust reporting capabilities. Features include EMR integration, ETA notifications, executive dashboard, and HIPAA compliance.
Products and services
- Hospice Cloud Pro™ A proprietary cloud-based technology platform that enables hospice partners to place orders, track deliveries in real-time, manage patient profiles, and access robust reporting capabilities. Features include EMR integration (Homecare Homebase), real-time ETA notifications via text/email, executive dashboard reporting, automated pickup scheduling on patient discharge, and HIPAA-compliant secure data handling. Accessible on phone, tablet, and desktop.
- Direct DME Services Direct-service Durable Medical Equipment provision including respiratory equipment (oxygen concentrators, BiPap machines) and other hospice-related DME, delivered through 60+ owned and operated branches nationwide with a 40,000 sqft national distribution center. Includes equipment delivery, pickup, setup, ongoing service support, respiratory therapy assistance, and 24/7/365 customer service with on-staff respiratory therapy team. Targeted to hospice organizations, PACE programs, and facilities-based care providers.
- National Salute Program Veteran recognition program where US Military Veterans receiving DME services are presented with a blanket token of appreciation for their service.
Quantifiable outcome
- STAT oxygen order delivered within one hour
- +2 more outcomes
Companies that use National HME
Customer profileNamed customers8 records
Segments3 records
Ideal customer profiles3 records
National HME technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration2 records
Feature5 records
National HME partnerships and signals
Strategic signalPartnerships
One partnership is on record.
- Homecare HomebasecoreHomecare Homebase is an EMR/EHR system integrated with National HME's Hospice Cloud Pro platform. The integration enables seamless data transfer, automatic pickup scheduling when patients are discharged, and eliminates duplicate data entry for hospice staff.
Scale indicators7 records
Recent moves6 records
Expansion highlights6 records
National HME competitors and assessment
Company assessmentDirect peers
- Apria Healthcare: One of the largest national DME providers offering respiratory, sleep, and home medical equipment to patients including hospice populations. Directly comparable to National HME as a multi-state DME provider with both equipment provision and managed-service delivery.
- AdaptHealth: Public, scaled national DME and home medical equipment company serving patients with sleep, respiratory, mobility, and chronic disease needs across all 50 states. Comparable to National HME in product breadth, payer mix, and distribution model.
- Rotech Healthcare: Public respiratory and home medical equipment company with a national footprint focused on oxygen, sleep therapy, and other DME categories. Highly comparable to National HME's hospice respiratory DME focus and multi-branch operating model.
- Lincare (Optum Home Health): Large national DME and respiratory therapy provider, now part of Optum/UnitedHealth Group. Directly comparable to National HME's respiratory DME rental and service model for chronic and end-of-life patients.
- Option Care Health: Leading national provider of home and alternate-site infusion services with a similar asset-light, recurring-revenue service model serving chronically and acutely ill patients. Comparable to National HME's recurring service-based home delivery business.
Broad incumbents
- Owens & Minor: Large medical-surgical distribution and DME conglomerate that owns Apria Healthcare. Comparable as a broader incumbent in healthcare logistics with hospice-relevant DME capability, though it operates at much greater scale across multiple categories.
- McKesson: One of the largest healthcare distribution and services companies in the US, with home medical equipment and distribution capabilities. Comparable as an incumbent that could enter or expand in hospice DME given its scale and payer relationships.
- Cardinal Health: Major medical product distributor and healthcare services provider with at-home care and medical equipment exposure. Comparable as a large incumbent with the capital and relationships to compete in hospice DME distribution.
Emerging players
- Amedisys: Large home health and hospice services provider that procures DME for its own patient base and could expand vertically into direct DME provision. Comparable as a customer-adjacent peer in hospice care delivery with overlapping patient populations.
Others
- Chemed (VITAS Healthcare): VITAS Healthcare is the largest US hospice operator and a major buyer of hospice DME services, making Chemed a customer/buyer peer rather than direct competitor. Relevant as the demand-side anchor that shapes hospice DME requirements.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights6 records
Customer concentration
National HME social profiles
Digital presenceNational HME compliance and trust
Trust signalCompliance3 records
National HME financial estimates
Financial estimateRevenue estimate
Valuation estimate
National HME leadership team
Management profileNumber of profiles
Profiles1 record
National HME funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
National HME M&A and investment
M&A and investmentM&A2 records
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about National HME
What does National HME do?
National HME provides direct-service durable medical equipment (DME) rental, delivery, and management for hospice organizations, PACE programs, and facilities-based care providers across 17 states through 60+ owned and operated branch locations. The service is supported by Hospice Cloud Pro™, a proprietary cloud-based platform that enables real-time order tracking, EMR integration, automated pickup scheduling, and comprehensive reporting for hospice partners.
Is National HME a public or private company?
National HME is a private company. It is classified as unknown and is currently operating.
When was National HME founded?
National HME was founded in 2006. It employs 501 to 1,000 people.
Where is National HME based?
National HME is headquartered in North Richland Hills, United States, in the North America region.
How does National HME make money?
Three revenue lines are on record. DME Equipment Rental & Sales are the primary driver. The others are service & Delivery Fees and technology Platform Access.
Who are National HME's main competitors?
Direct peers on record are Apria Healthcare, AdaptHealth, Rotech Healthcare, Lincare (Optum Home Health) and Option Care Health. Broad incumbents are Owens & Minor, McKesson and Cardinal Health. Amedisys is listed as an emerging player. Chemed (VITAS Healthcare) is listed as an others.
Does National HME have an API?
No public API is recorded for National HME.
What industry is National HME in?
National HME's product category is Hospice Durable Medical Equipment Services. Its primary akta.pro industry code is HSABAFAN, Hospice Medication, DME & Supply Management (In-Home Logistics), with a secondary code of HLAFAEAF, Home Respiratory & Sleep Therapy Providers (DME-Integrated). Its NAICS code is 532283 and its SIC code is 8082.