Ultima Business Solutions

What Ultima Business Solutions does

Ultima Business Solutions is a UK-based IT infrastructure services provider founded in 1992 and headquartered in Reading, England. The firm delivers cloud, managed services, digital workspace, cybersecurity, networking, and AI/automation services to enterprise and public sector customers across the United Kingdom, with particular depth in Microsoft-centric technology stacks. Following the November 2025 merger with Trustmarque Group, the combined Trustmarque Ultima entity operates with over 1,000 employees serving 3,000+ customers and targets £1bn in combined gross invoiced income annually, making it one of the largest UK-domiciled IT services providers.

The company's product and service portfolio spans cloud strategy and migration (Azure Cloud Management Platform, Hybrid Cloud, FinOps), managed services (Azure Managed Service, Managed Security, Managed Workspace, Service Desk), security services (penetration testing, MDR/EDR, IAM, SASE, GRC), and data/automation/AI offerings including the proprietary IA-Connect RPA platform, iA-Cloud intelligent cloud optimization platform, Custom LLM AI Solutions, and Ultima ProAssist digital workspace assistant. Ultima holds premier partner status with Microsoft (Azure Expert MSP), Cisco (first global Cisco Partner Customer Success Expert accreditation), HPE GreenLake, and Commvault, and operates with ISO 9001, ISO 27001, Cyber Essentials Plus, and Crown Commercial Service supplier certifications critical for UK public sector contracting. The firm owns subsidiary Just After Midnight (cloud-native DevOps and managed services) and acquired The AntiSocial Engineer in 2022 for cybersecurity capability expansion.

Revenue is generated through four primary streams: recurring managed services subscriptions (annual billing), project-based professional services, technology resale of Microsoft/Cisco/HPE hardware and licenses, and subscription-based AI and automation solutions. Go-to-market combines direct enterprise field sales targeting large UK public and private organizations, channel partnerships with major technology vendors, and approved-supplier status on UK public procurement frameworks. Pricing is quote-based and not publicly disclosed. Since November 2024, Ultima has been a portfolio company of Apse Capital under a €350 million continuation fund led by J.P. Morgan Asset Management.

Name

Ultima Business Solutions

Legal name

Ultima Business Solutions Limited

Website

https://www.ultima.com/

Company type

Private

Founded year

1990

Operating status

Operating

Headcount range

251–500 employees

Short description

Ultima Business Solutions is a UK-based IT infrastructure services provider, founded 1992, delivering cloud, managed services, cybersecurity, digital workspace, and AI/automation solutions to enterprise and public sector customers via a Microsoft-centric technology stack. Post-November 2025 merger with Trustmarque, the combined entity targets £1bn gross invoiced income across 1,000+ employees.

Ownership category

akta.pro rank

Product category

Managed IT Services

NAICS

Computer Systems Design and Related Services (54151), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518), Custom Computer Programming Services (541511)

SIC

Services-Computer Programming, Data Processing, Etc. (7370), Services-Computer Processing & Data Preparation (7374), Services-Facilities Support Management Services (8744)

akta.pro primary industry

Application Integration & API/Middleware Services (BPAEAAAF)

akta.pro secondary industries

Data Engineering, Integration & ETL/ELT Services (BPAEAHAB), Enterprise Architecture & IT Operating Model (BPAHAEAB)

Keywords

• Managed IT services
• Cloud migration services
• Cybersecurity services
• Digital workspace solutions
• AI automation services

Headquarters

HQ city

Reading

HQ country

United Kingdom

HQ region

Europe

Offices2 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure

Revenue model

1. Managed Services: Recurring managed services including Azure cloud management, managed security, managed workspace, service desk, and remote infrastructure management delivered on a subscription basis.
2. Professional Services: Consultancy services including cloud strategy, cloud migration, digital transformation, security assessments, and implementation services charged on a project or time-and-materials basis.
3. Technology Resale: Resale of hardware products and software licences from leading market vendors including Microsoft, Cisco, HPE, and others. Ultima acts as a value-added reseller providing configuration and integration services.
4. AI and Automation Solutions: AI adoption and acceleration services, custom LLM AI solutions, and business process automation including IA-Connect RPA platform.

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels6 records

Core offering

Ultima Business Solutions is a UK-headquartered IT services provider delivering cloud, managed services, digital workspace, cybersecurity, networking, and data/AI solutions to enterprise and public sector organisations. The company operates as a Microsoft-centric value-added reseller and managed services partner, complemented by proprietary platforms including IA-Connect (RPA), iA-Cloud (cloud optimization SaaS), and the Ultima Cloud Management Platform. Following its November 2025 merger with Trustmarque Group, the combined Trustmarque Ultima entity serves over 3,000 customers with more than 1,000 employees.

Product overview

Ultima Business Solutions is an IT services company offering a comprehensive portfolio of managed services, cloud solutions, digital workspace, cybersecurity, and AI-driven automation. The core product portfolio includes branded platforms (Ultima Cloud Management Platform, IA-Connect for RPA automation, iA Cloud for intelligent cloud optimization, and Custom LLM AI Solutions) alongside service categories (Cloud Services, Managed Services, Digital Workspace, Security Services, Data/Automation & AI, and Networking & Connectivity). The company also offers UiQ as a quarterly customer publication and eShop as an interactive commerce platform. Following the merger with Trustmarque Group in November 2025, the combined entity operates under both brands while targeting over £1 billion in gross invoiced income with more than 1,000 employees serving over 3,000 customers across public and private sectors.

Differentiator

Problem solved

Functional benefit

Brands

• UiQ: Ultima's quarterly customer publication providing insights on topics that matter most to customers.
• IA-Cloud

Products and services

• Cloud Services End-to-end cloud services portfolio enabling enterprises and public sector organisations to plan, migrate to, optimise, and operate Azure and hybrid cloud environments.
• Managed Services Recurring outsourced management of customer IT environments covering Azure cloud operations, security operations, end-user workspace, service desk, and remote infrastructure on a subscription basis.
• Digital Workspace Modern workplace solutions for productivity, collaboration, device management, identity, and Microsoft licensing optimisation for enterprise end users.
• Security Services

Quantifiable outcome

• Up to 40% cost savings on Azure spend through optimisation
• +3 more outcomes

Named customers15 records

Segments2 records

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

AI capability10 records

Feature6 records

Partnerships

Nine partnerships are on record, tiered flagship and core.

• Trustmarque GroupflagshipStrategic or Co-development Partner · 1 November 2025Trustmarque Group and Ultima Business Solutions completed their merger in November 2025, forming one of the UK's largest IT services companies with combined gross invoiced income targeting £1bn annually and over 1,000 employees. The merger combines Trustmarque's Microsoft and Cisco heritage with Ultima's automation-led managed services and AI-driven innovation.
• MicrosoftflagshipTechnology or IntegrationPremier Microsoft partner with Azure Expert MSP status, Microsoft Solutions Partner designations, and deep integration across Microsoft 365, Azure, and security solutions. Ultima provides cloud migration, managed Azure, Microsoft licensing optimisation, and Copilot adoption services.
• CiscocoreTechnology or IntegrationCisco partner achieving the first global Cisco Partner Customer Success Expert accreditation. Provides networking, security, and collaboration solutions.
• HPE GreenLakecoreTechnology or IntegrationPartnership for HPE GreenLake Private Cloud Business Edition enabling unified private and public cloud management for customers.
• HPEcoreTechnology or IntegrationHewlett Packard Enterprise partner providing GreenLake hybrid cloud solutions enabling organisations to bridge private and public cloud environments.
• CommvaultcoreTechnology or IntegrationPartnership for Commvault Clean Rooms providing cyber resilience capabilities with isolated recovery infrastructure for ransomware protection.
• Hitachi VantaracoreTechnology or IntegrationTechnology partner providing Virtual Storage Platform One and data storage solutions for enterprise customers including University of Kent.
• TrustmarquecoreTechnology or IntegrationPartnership with Hitachi Vantara and Trustmarque to implement modern data storage solutions for University of Kent, improving backup speed by 95% and recovery by 80%.
• Just After MidnightcoreTechnology or IntegrationCloud native uptime experts subsidiary providing managed services, consulting, DevOps, and 24/7 operational support.

Scale indicators8 records

Recent moves7 records

Expansion highlights5 records

Direct peers

• Computacenter: Largest UK-listed IT infrastructure services provider offering managed services, cloud, security, and vendor resale across enterprise and public sector. Directly comparable business model and customer base to Trustmarque Ultima, though significantly larger in scale.
• Softcat: UK-focused IT reseller and infrastructure services firm serving mid-market and enterprise customers with Microsoft, Cisco, and HPE solutions. Highly comparable in vendor partnerships and customer profile, though with a more transactional, less managed-services-led mix.
• Bytes Technology Group: UK-focused software licensing and IT services provider with deep Microsoft and security vendor relationships serving enterprise and public sector. Directly comparable in vendor-resale-plus-services model and UK enterprise customer base.
• ANS Group: UK-based cloud, managed services, and digital transformation provider with strong public sector presence. Closely comparable in cloud-managed services focus, Microsoft-centric stack, and UK enterprise/government customer mix.
• Logicalis (UK): Global IT solutions and managed services provider with strong UK operations focused on cloud, security, and digital workplace. Comparable in Microsoft-centric managed services and enterprise customer base.
• Six Degrees Group: UK-focused cloud, colocation, and managed services provider serving mid-market and enterprise. Comparable in UK-only geographic focus and managed/cloud services delivery model, though typically serving smaller customers than Trustmarque Ultima.

Broad incumbents

• Insight Enterprises (UK): Global IT solutions and managed services provider with significant UK operations. Overlaps in IT services, vendor resale, and cloud solutions but operates at much larger global scale with broader portfolio.
• CGI Group (UK): Global IT and business consulting services firm with substantial UK public sector and enterprise footprint. Comparable in IT services delivery and public sector relationships but far broader scope including systems integration and consulting.
• Fujitsu (UK): Large global IT services provider with significant UK public sector and enterprise presence. Overlaps in managed services, cloud, and digital workspace but operates at vastly larger scale with broader portfolio.
• Capita (Technology Services): Major UK outsourcing and technology services firm with deep public sector relationships. Overlaps in IT managed services and government/NHS customers but operates across many non-IT business process services as well.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks5 records

Key highlights7 records

Customer concentration

• Xx.com/UltimaBusiness
• LinkedInlinkedin.com/company/ultima-business-solutions

Compliance6 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles10 records

Subsidiaries1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A2 records

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Ultima Business Solutions