What Corporate Travel Management does

Corporate Travel Management (CTM) is a US-based, privately-held corporate travel management company founded in 1990 by Daryl Swiss and Teresa Doherty, headquartered in Charlotte, North Carolina. The company provides full-service business travel management to mid-market and enterprise clients, with a particular specialization in entertainment and film production travel (50+ productions across Netflix, HBO, Paramount, Amazon Studios, Warner Bros., Hallmark, Lionsgate, and MGM), and a diversified corporate client base that includes healthcare and technology operators (Octapharma Plasma, QGenda, Lumina). CTM is certified as a Women's Business Enterprise (WBE) through WBENC and operates offices across the US Southeast (Charlotte, Atlanta, Lake Wylie, Nashville), with global reach provided through its FROSCH Global Partnership covering 50+ strategic markets and a 2,000+ agent support network.

CTM's technology stack is built around three online booking platforms: CTMGo (powered by Atriis, offering NDC/GDS/direct supplier content on iOS and Android), Deem Work Fource (with AI-driven hotel recommendations and multi-language support), and SAP Concur Travel (with zero startup cost and integration with Concur Online Expense). Reporting and data management are delivered through a partnership with Grasp Technologies (graspDATA dashboards, 'What If' analysis, credit card reconciliation, on-demand invoice printing). Duty-of-care capabilities are anchored by proprietary tools including Safe To Go (automated pre-trip safety briefings and proof-of-life check-ins) and the 'Where Are My Travelers' real-time location dashboard, with integrations to ChromeRiver, Coupa, and Infor via Deem's Open Expense API. Additional service lines include Meetings & Events (Groupize preferred agency partnership), CTM Vacations (leisure, via Virtuoso), and Entertainment Industry Travel with a dedicated film desk across four states.

CTM operates on a transaction-fee and negotiated agency-fee model with no required long-term contracts, supported by a consultative direct sales motion (dedicated sales lines and email, structured new-account intake capturing annual travel spend of $250k to $10M+). Distribution combines direct corporate sales, specialized entertainment desks per state, FROSCH global partnership, and Virtuoso leisure referrals. The June 2025 partnership with Mesh adds AI-driven expense automation to the platform, reflecting CTM's strategy of extending beyond pure booking into integrated travel-and-expense workflows while relying primarily on best-of-breed partner technology rather than in-house AI development.

Name

Corporate Travel Management

Legal name

Corporate Travel Management

Website

https://goctm.com

Company type

Private

Founded year

1990

Operating status

Operating

Headcount range

11–50 employees

Short description

Corporate Travel Management is a privately-held US travel management company founded in 1990 that provides corporate travel booking, entertainment industry production travel, and leisure services to mid-market and enterprise clients via Concur, Deem, and CTMGo platforms, with global reach through its FROSCH partnership.

Ownership category

akta.pro rank

Product category

Corporate Travel Management Services

NAICS

Travel Agencies (561510), Travel Agencies (56151)

akta.pro primary industry

Corporate/Business Retail Travel Agencies (THAKABAB)

akta.pro secondary industries

Duty of Care, Risk Management & Traveler Tracking (THAKAMAE), Meetings & Group Travel Management (Corporate Groups) (THAKAMAC), Corporate Travel & Expense (T&E) Management Platforms (THAKANAA), Corporate Travel Booking Platforms (Online Booking Tools/SME) (THALAFAI), Supplier Sourcing, Negotiation & Contract Management (THAKAMAG)

Keywords

• Corporate travel management
• Business travel booking
• Travel management services
• Meetings and events
• Entertainment travel services

Headquarters

HQ city

Charlotte

HQ country

United States

HQ region

North America

Offices5 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure

Revenue model

1. Travel Management / Agency Fees: CTM operates as a full-service travel management company, charging agency fees for booking and managing corporate travel. The company also negotiates rates and contracts with vendors on behalf of clients. No long-term service contracts are required, with a flexible model that can include customized contracts.

Pricing tiers

Go-to-market motion1 record

Distribution channels6 records

Marketing channels7 records

Core offering

Corporate Travel Management is a full-service travel management company providing corporate travel booking, expense management integration, duty-of-care tracking, and reporting dashboards for business clients. The company operates three online booking platforms (CTMGo, Concur, Deem), a specialized entertainment industry desk for film/TV production travel, meetings and events management, and a leisure travel division (CTM Vacations). Services are delivered via dedicated travel advisors with no long-term contracts required.

Product overview

Corporate Travel Management (CTM) is a full-service travel management company offering a unified platform of booking tools, reporting solutions, and specialized travel services. The core booking experience is delivered through three online booking solutions: CTMGo (powered by Atriis), Deem Work Fource, and Concur Travel—all integrated with expense management and duty-of-care features. Supplementary services include Meetings & Events management, Entertainment Industry Travel, CTM Vacations (leisure), and COVID-19 crisis response support. The portfolio is unified through Grasp Technologies-powered reporting and data management, with duty-of-care tracking via SafeToGo.

Differentiator

Problem solved

Functional benefit

Brands

• CTMGo: Next-generation online and mobile booking platform powered by Atriis, designed to deliver modern traveler experience with global content, policy compliance, and real-time agent collaboration.
• CTM Vacations

Products and services

• CTMGo CTM's next-generation online and mobile booking platform powered by Atriis, delivering modern traveler experience with global content, policy compliance, and real-time agent collaboration for corporate travelers and travel managers.
• Deem Work Fource Deem's suite of corporate online booking and management tools featuring Google ITA flight search, AI-driven Intelligent Attach hotel recommendations, automatic ticket exchange, multi-language support in 14 languages, and Open Expense integration with ChromeRiver, Coupa, and Infor.
• SAP Concur Travel Industry-leading corporate travel booking tool with the broadest selection of travel content, integrated with Concur Online Expense for seamless booking-to-expense workflow. CTM develops customized Concur sites per client policy with zero startup cost.
• Business Travel Planning Full-service corporate travel management including reservations via online booking, call center, fulfillment services, on-site support, VIP service, and meeting planning for corporate clients.
• Duty of Care Services Traveler safety and duty-of-care services including SafeToGo for pre-trip alerts and proof-of-life check-ins, real-time location tracking, Where Are My Travelers reporting, and emergency response coordination for traveling employees.
• Reporting and Data Management Interactive dashboard reporting with What If analysis for advance purchase timing and preferred vendor usage, credit card reconciliation, on-demand invoice printing, and configurable user dashboards powered by Grasp Technologies.
• Meetings and Events Management Group travel and meeting services for site selection, vendor negotiations, arrival/departure manifests, and end-of-trip accounting; CTM is a Preferred Agency Partner for Groupize Meetings with access to special agency rates for direct hotel bookings.
• Entertainment Industry Travel Specialized travel management for film and entertainment production crews with VIP services, airline discounts, after-hours support, and expertise in complex production schedules. State-certified travel provider for film incentive programs in NC, GA, SC, TN, and PA.
• CTM Vacations Leisure travel services including tropical vacations, golf packages, spa retreats, ski destinations, cruises, international travel, and incentive travel, with access to Virtuoso network exclusive amenities and elite travel experiences.
• CTM Annual Spa Trip Agency-owner escorted wellness retreats to Ixtapan Spa Yoga and Fitness Resort in Mexico, offering all-inclusive spa treatments, yoga, tennis, and excursions for leisure travelers.

Quantifiable outcome

• 20% reduction in travel expenses and complete travel policy compliance achieved by a client CFO
• +1 more outcomes

Named customers12 records

Segments4 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration8 records

AI capability2 records

Feature5 records

Partnerships

Ten partnerships are on record, tiered core and minor.

• MeshcoreTechnology or Integration · 19 June 2025CTM and Mesh partnered to offer a combined travel and expense management platform integrating Mesh's AI-driven expense tools with CTM's travel services. Features include automatic expense syncing, real-time visibility, automated approvals, and reduced administrative work. The partnership expands Mesh's reach through other TMC partners including Altour and Brickell Travel Management.
• FROSCH Travel GroupcoreChannel Partner/ Reseller/ DistributorCTM is a FROSCH Global Partner, giving travelers access to a support network of 2,000+ agents and unique ticketing capabilities in over 50 strategic global markets. FROSCH is one of the world's largest entertainment travel agencies, providing CTM with global discount contracts, waivers, and preferential fares.
• SAP ConcurcoreTechnology or IntegrationCTM leverages SAP Concur Travel, the industry's most comprehensive online corporate travel booking tool, offering the broadest selection of travel content. CTM develops managed Concur sites customized to each client's needs and travel policy, with zero startup cost. Concur Travel integrates with Concur Online Expense for seamless booking-to-expense workflow.
• Deem (Work Fource)coreTechnology or IntegrationCTM offers Deem Work Fource, a suite of corporate online booking and management tools used by more than 50,000 corporate customers. Features include multi-language support, currency conversion, Google ITA flight search, AI-driven hotel recommendations (Intelligent Attach), and Open Expense integration with external expense platforms such as ChromeRiver, Coupa, and Infor.
• AtriiscoreTechnology or IntegrationCTMGo is powered by Atriis, which provides comprehensive and largest global inventory of flights, hotels, ground transportation, and services from direct and indirect, local and global supplier content, NDC, and GDS channels through a shared marketplace.
• Grasp TechnologiescoreTechnology or IntegrationCTM partners with Grasp Technologies for data management and reporting. The graspDATA platform provides interactive dashboards, customizable reporting, and real-time travel data analysis. Features include Where Are My Travelers duty-of-care reporting, credit card reconciliation, and invoice management.
• VirtuosocoreChannel Partner/ Reseller/ DistributorCTM is affiliated with Virtuoso, a by-invitation-only network of the world's finest travel advisors and suppliers. Virtuoso provides CTM with privileged access to exclusive amenities, travel offers, and rare experiences from over 1,000 elite airlines, cruise lines, hotels, resorts, and premier destinations worldwide.
• GroupizeminorChannel Partner/ Reseller/ DistributorCTM is a Preferred Agency Partner for Groupize Meetings, an easy-to-use end-to-end platform for managing simple meetings and group bookings. CTM has access to special agency rates for direct hotel bookings.
• AltourminorChannel Partner/ Reseller/ DistributorCTM and Mesh partnership expands Mesh's reach through TMC partners including Altour and Brickell Travel Management.
• Brickell Travel ManagementminorChannel Partner/ Reseller/ DistributorCTM and Mesh partnership expands Mesh's reach through TMC partners including Altour and Brickell Travel Management.

Scale indicators3 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• Ovation Travel Group:
• Altour: Mid-to-large full-service TMC serving corporate and entertainment clients. Co-distributes Mesh T&E alongside CTM, indicating a directly comparable target customer (corporate travel + expense) and product mix.
• Direct Travel: US-based mid-to-large full-service TMC serving corporate clients with similar Concur/Deem-style technology partnerships. Closely comparable GTM motion (sales-led, mid-market and enterprise) and service portfolio.
• World Travel Inc: Independent US TMC with a long operating history serving corporate clients through agent-assisted and online booking. Closely comparable in size, target customer (mid-market corporate), and full-service travel management model.
• Casto Travel: Long-established US corporate and leisure TMC with Concur/Deem partnerships. Comparable mid-market TMC scale, corporate travel focus, and entertainment/film industry engagement.
• Brickell Travel Management: Full-service corporate and leisure TMC explicitly named alongside CTM in the Mesh partnership distribution channel. Comparable mid-market TMC scale, corporate travel focus, and Mesh platform co-deployment.
• FROSCH Travel Group: CTM's explicit global partnership counterpart; a full-service TMC serving corporate and entertainment clients with a large agent network and entertainment specialization. Directly comparable business model, customer mix, and FROSCH Global Partner affiliation.

Emerging players

• Navan (formerly TripActions): Modern, venture-backed corporate travel and expense platform targeting the same mid-market and enterprise accounts CTM serves, with a consumer-grade self-serve booking experience and integrated T&E. Represents the most disruptive competitive threat to traditional TMC models.

Broad incumbents

• FCM Travel Solutions: Global TMC division of Flight Centre serving large multinational corporate accounts. Comparable in core offering (corporate travel management) but operates at significantly larger scale with broader geographic coverage than CTM.
• American Express Global Business Travel: One of the largest global TMCs serving enterprise and mid-market corporate clients with integrated Amex corporate card and expense products. Overlaps CTM in mid-market and enterprise corporate travel, but at vastly greater scale and capital.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/CTMTravel
• LinkedInlinkedin.com/company/ctm---corporate-travel-management

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles4 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Corporate Travel Management