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Thrive Analytics

Full company profile

uuid0008dvx

Namestring
Thrive Analytics
Legal namestring
Thrive Analytics, LLC.
Company typeenum
Private
Founded yearint
2009
Descriptiontext

Thrive Analytics, LLC is a privately held, Ohio-domiciled digital marketing research and customer engagement consulting firm founded in 2010 and operating from a 1–10 person team headquartered in Kettering (Dayton), Ohio. The company sells three categories of offering: proprietary syndicated research programs delivered through its Insights Datahub™ platform (Voice & AI Monitor™, Immersive Tech Monitor™, Local Discovery Trends™, Thrive SMB Pulse Monitor™, SMB Digital Readiness Index™); custom research services spanning brand, advertising, B2B, customer experience, market & opportunity analysis, and product & pricing strategy; and advisory memberships that bundle analyst hours, executive briefings, and access to syndicated benchmarks. Underlying technology consists of owned survey instruments feeding a proprietary web platform (Insights Datahub) that exposes cross-tabbed results and real-time industry tracking to subscribers.

Revenue is generated through a hybrid model combining annual syndicated subscriptions and multi-year, quote-based custom research and advisory engagements. Distribution is sales-led: direct outreach via phone, email, and website forms for corporate clients, plus a self-serve subscription channel for syndicated research. The customer base spans three segments — corporations, agencies/publishers/associations, and small businesses — with named enterprise logos including Google, Meta, AT&T, Intel, ServiceTitan, Yext, Yelp, and Horizon Healthcare, alongside industry-specific case studies in dental, VR, retail, publishing, manufacturing, aviation, and education. The firm is GDPR-compliant and markets U.S. operations primarily, with no disclosed funding, M&A activity, or institutional ownership.

Short descriptiontext

Thrive Analytics is a privately held Ohio-based market research and analytics firm (1–10 employees) that sells syndicated research programs via its Insights Datahub platform plus custom research and advisory services to corporations, agencies/publishers/associations, and small businesses.

Operating statusenum
Operating
Ownership categoryenum
Headcount rangeband
1–10
akta.pro rankint
HeadquartersDayton, United States
HQ citystring
Dayton
HQ countrystring
United States
HQ regionstring
North America
Markets served

Serves global market

Offices1 record

Each record includes

City, Country, Type, Description, Source

Keyword5 values
market research services, customer analytics consulting, syndicated research programs, brand and advertising research, data analytics advisory
NAICS code2 codes
  • Marketing Research and Public Opinion Polling541910
  • Marketing Consulting Services541613
SIC code3 codes
  • Services-Advertising7310
  • Services-Management Consulting Services8742
  • Services-Advertising Agencies7311
Product category
Market Research Services
GTM motion1 record

Each record includes

Type, Description, Source

Revenue model3 records
1Syndicated Research Subscriptions
TypeSubscription Recurring
Description

Subscription-based access to syndicated research programs including Voice & AI Monitor, Immersive Tech Monitor, Local Discovery Trends, Thrive SMB Pulse Monitor, and SMB Digital Readiness Index. Results delivered through Insights Datahub platform.

thriveanalytics.com
2Custom Research Projects
TypeProfessional Services
Description

Custom market research and analytical projects tailored to specific client needs, including brand research, advertising research, B2B research, customer experience research, market & opportunity analysis, and product & pricing strategy.

thriveanalytics.com
3Advisory Services
TypeSubscription Recurring
Description

Expert advisory services providing strategic guidance, executive briefings, analyst hours, and customized research studies for member clients.

thriveanalytics.com
Marketing channels8 records

Each record includes

Title, Type, Stage, Description, Source

Distribution channels3 records

Each record includes

Title, Type, Scope, Target buyer, Description, Source

Cost components5 values
Personnel, Technology or R&D, Operations, Marketing or Sales, Others
Pricing details2 tiers
1Syndicated Research Subscription - Subscription-based access to research programs
ModelSubscriptionBilling cadenceAnnual
Notes

Access to syndicated research programs through Insights Datahub. Subscription tiers available for advisory service members.

thriveanalytics.com
2Custom Research Projects - Tailored research engagements
ModelOtherBilling cadenceMulti-year contract
Notes

Pricing varies based on project scope, complexity, and deliverables. Quote-based engagement model.

thriveanalytics.com
GTM typeB2B
B2B
Offering typeServices
Services
Core offering1 text field

Thrive Analytics is a digital marketing research and customer engagement consulting firm that sells proprietary syndicated research programs (Voice & AI Monitor, Immersive Tech Monitor, Local Discovery Trends, Thrive SMB Pulse Monitor, SMB Digital Readiness Index) through its Insights Datahub platform, alongside custom research engagements (brand, advertising, B2B, customer experience, market opportunity, product/pricing) and ongoing advisory services with dedicated analyst access.

Differentiator
Functional benefit
Problem solved
Quantifiable outcome1 of 8 values shown
  • 20% increase in advertising commitments over following quarter for National Publishing Company
+7 more records
Product overview1 text field

Thrive Analytics operates as a digital marketing research and customer engagement consulting firm offering a portfolio of syndicated research programs and professional services. The core offerings include proprietary monitoring programs (Voice & AI Monitor™, Immersive Tech Monitor™, Local Discovery Trends™, Thrive SMB Pulse Monitor™, SMB Digital Readiness Index™) accessible through their Insights Datahub™ platform, supplemented by professional services spanning Brand Research, Advertising Research, B2B Research, Customer Experience Research, Market & Opportunity Analysis, and Product & Pricing Strategy. The company also provides Analytic Services (predictive analytics, customer lifetime value, campaign analytics) and Advisory Services for strategic consulting. The research programs track technology adoption and consumer behavior trends across voice/AI, immersive tech, local business discovery, and SMB digital readiness.

Product and service14 records
1Insights Datahub
CategoryProprietary Platform
Description

Proprietary platform offering access to statistics, data points, and real-time industry tracking from syndicated research programs for advisory service members and subscribers.

2Voice & AI Monitor
CategorySyndicated Research Program
Description

Syndicated research program that tracks consumer adoption, sentiment, and use cases for voice-enabled technologies including smart speakers, mobile assistants, and AI-powered chatbots to help brands and platforms shape voice commerce, content, and customer engagement strategies.

3Immersive Tech Monitor
CategorySyndicated Research Program
Description

Syndicated research program that tracks consumer and enterprise adoption of virtual, augmented, and mixed reality technologies including usage trends, content preferences, commercial applications, and adoption barriers to support product, platform, and go-to-market strategies.

4Local Discovery Trends
CategorySyndicated Research Program
Description

Syndicated research program that tracks how consumers search for, evaluate, and choose local businesses across search engines, review platforms, voice, and social to help marketers and platforms optimize local presence, reputation, and lead generation.

5Thrive SMB Pulse Monitor
CategorySyndicated Research Program
Description

Syndicated research program that tracks U.S. small business sentiment, marketing behaviors, technology adoption, and digital readiness with deep segmentation by industry, business size, and proprietary SMB GrowthPaths model.

6SMB Digital Readiness Index
CategorySyndicated Research Program
Description

Syndicated research program that benchmarks SMB digital maturity across key areas helping clients prioritize growth segments, personalize go-to-market strategies, and track readiness trends over time.

7Analytic Services
CategoryCore Service
Description

Advanced analytics services including loyalty analytics, campaign analytics, customer lifetime value analysis, customer prioritization, social media analytics, and predictive analytics delivered through dashboards and presentations.

8Advisory Services
CategoryCore Service
Description

Strategic advisory and consulting services including custom consulting, executive briefings, analyst hours, and access to Insights Datahub with benchmarks and custom research capabilities.

9Brand Research
CategoryResearch Service
Description

Comprehensive brand research services including brand awareness, brand equity, brand perception, and brand tracking designed to strengthen market position and visibility.

10Advertising Research
CategoryResearch Service
Description

Advertising effectiveness research including pre-campaign testing, in-flight monitoring, and post-campaign analysis to measure reach, engagement, and conversion.

11B2B Research
CategoryResearch Service
Description

B2B market research covering market sizing/forecast, market segmentation, go-to-market strategy, competitive analysis, trends analysis, and benchmarking.

12Customer Experience Research
CategoryResearch Service
Description

Customer experience research including customer journey mapping, customer loyalty analysis, path-to-purchase analysis, buyer personas, and employee engagement surveys.

13Market & Opportunity Analysis
CategoryResearch Service
Description

Market assessment services providing understanding of market dynamics, size, segmentation, and growth opportunities to identify viable new markets and areas for expansion.

14Product & Pricing Strategy
CategoryResearch Service
Description

Product and pricing research including needs assessment, pricing optimization, sales forecasting, and churn analysis to identify customer needs and optimize products for launch.

Scale indicator2 records

Each record includes

Type, Value, Description, Source

Recent move6 records

Each record includes

Date, Type, Title, Description, Source

Expansion highlight5 records

Each record includes

Type, Description

Peers10 records
TypeBroad incumbent
Description

Global consumer intelligence firm providing syndicated measurement, analytics, and research. Comparable through its syndicated consumer research programs and data analytics services, though at a vastly larger enterprise scale.

TypeBroad incumbent
Description

Global market research and consulting company offering brand, advertising, customer experience, and product research services. Closely comparable to Thrive's brand research, advertising research, and customer experience research services.

TypeBroad incumbent
Description

Global provider of market intelligence, advisory services, and events for the IT and telecommunications markets. Comparable to Thrive's B2B research and tech-tracking syndicated programs (e.g., Voice & AI Monitor), but at vastly greater scale.

TypeBroad incumbent
Description

Global research and advisory firm offering syndicated research, advisory services, and analytics across technology and consumer markets. Directly comparable business model to Thrive's syndicated research + advisory approach, though at much larger scale.

TypeBroad incumbent
Description

Global market intelligence agency publishing syndicated consumer research across industries. Directly comparable to Thrive's syndicated research subscription model and consumer-trend tracking approach.

TypeEmerging player
Description

Niche advisory and research firm providing localized market intelligence and forecasting. Comparable as a smaller, specialized research firm offering subscription-based syndicated reports and custom advisory services.

TypeBroad incumbent
Description

Media measurement and analytics company offering syndicated audience research and advertising effectiveness data. Comparable through its syndicated measurement, advertising research, and consumer behavior analytics offerings.

TypeDirect peer
Description

Digital presence platform that produces proprietary research (e.g., local search and discovery trends) for its enterprise clients. Comparable because Yext is both a customer and a producer of competing research around local discovery — Thrive's Local Discovery Trends covers adjacent territory.

TypeDirect peer
Description

Research and analytics firm offering brand research, advertising effectiveness, and custom consumer insights. Most directly comparable peer — similar service mix spanning brand research, advertising research, and analytics — but operating at larger scale.

TypeBroad incumbent
Description

Leading research and advisory company delivering syndicated research, advisory, and consulting services to enterprises worldwide. Comparable through its subscription research programs and executive advisory offerings, but with significantly broader scope and scale.

Market position
Strengths5 records

Each record includes

Headline, Details, Source

Weaknesses5 records

Each record includes

Headline, Details, Source

Competitive moat4 records

Each record includes

Type, Details

Key risks7 records

Each record includes

Headline, Details, Source

Key highlights7 records

Each record includes

Headline, Details, Source

Customer concentration

Classification, Details

Named customers14 records

Each record includes

Name, Industry, Type, Use case, Source, UUID

Segment3 records

Each record includes

Title, Type, Primary, Description, Pain point addressed, Use case, Source

Ideal customer profile3 records

Each record includes

Profile, Firmographic size, Sales motion, Sales cycle length, Buying structure, Purchase trigger, Buyer persona, Geography, Industry vertical, Primary use case, Description, Pain points, Evidence proof points, Target buyer

Technology focused
No
API detail
Has APIbool
No

Docs URL, Description

AI maturity
App detail

Has app

Feature6 records

Each record includes

Title, Differentiator, Description, Source

Core technology
Revenue estimate
Valuation estimate
Number of profiles
Profiles1 record

Each record includes

Name, Designation, Designation category, Overview, Profile commentary, Source

No data
Compliance1 record

Each record includes

Name, Class, Description

Funding overview

Funding stage, Last funding date, Total funding USD

Funding rounds

Each record includes

Round, Amount USD, Date, Pre money valuation, Total investors, Investors, News

Investors

Each record includes

Name, Type, Date of entry, Rounds participated, Website

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Each record includes

Name, Acquisition type, Announced date, Completed date, Status, Website, News

Investment

Each record includes

Name, Round, Announced date, Lead investor, Website, News

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Thrive Analytics

Market Research Servicesthriveanalytics.com

Thrive Analytics is a privately held Ohio-based market research and analytics firm (1–10 employees) that sells syndicated research programs via its Insights Datahub platform plus custom research and advisory services to corporations, agencies/publishers/associations, and small businesses.

What Thrive Analytics does

Thrive Analytics, LLC is a privately held, Ohio-domiciled digital marketing research and customer engagement consulting firm founded in 2010 and operating from a 1–10 person team headquartered in Kettering (Dayton), Ohio. The company sells three categories of offering: proprietary syndicated research programs delivered through its Insights Datahub™ platform (Voice & AI Monitor™, Immersive Tech Monitor™, Local Discovery Trends™, Thrive SMB Pulse Monitor™, SMB Digital Readiness Index™); custom research services spanning brand, advertising, B2B, customer experience, market & opportunity analysis, and product & pricing strategy; and advisory memberships that bundle analyst hours, executive briefings, and access to syndicated benchmarks. Underlying technology consists of owned survey instruments feeding a proprietary web platform (Insights Datahub) that exposes cross-tabbed results and real-time industry tracking to subscribers.

Revenue is generated through a hybrid model combining annual syndicated subscriptions and multi-year, quote-based custom research and advisory engagements. Distribution is sales-led: direct outreach via phone, email, and website forms for corporate clients, plus a self-serve subscription channel for syndicated research. The customer base spans three segments — corporations, agencies/publishers/associations, and small businesses — with named enterprise logos including Google, Meta, AT&T, Intel, ServiceTitan, Yext, Yelp, and Horizon Healthcare, alongside industry-specific case studies in dental, VR, retail, publishing, manufacturing, aviation, and education. The firm is GDPR-compliant and markets U.S. operations primarily, with no disclosed funding, M&A activity, or institutional ownership.

Thrive Analytics firmographics

Firmographics
Name
Thrive Analytics
Legal name
Thrive Analytics, LLC.
Website
https://thriveanalytics.com
Company type
Private
Founded year
2009
Operating status
Operating
Headcount range
1–10 employees
Short description
Thrive Analytics is a privately held Ohio-based market research and analytics firm (1–10 employees) that sells syndicated research programs via its Insights Datahub platform plus custom research and advisory services to corporations, agencies/publishers/associations, and small businesses.
Ownership category
akta.pro rank

Where Thrive Analytics is headquartered

Location

Headquarters

HQ city
Dayton
HQ country
United States
HQ region
North America

Offices1 record

Markets served

Thrive Analytics business model

Business model
GTM type
B2B
Offering type
Services
Cost components
Personnel, Technology or R&D, Operations, Marketing or Sales, Others

Revenue model

  1. Syndicated Research Subscriptions: Subscription-based access to syndicated research programs including Voice & AI Monitor, Immersive Tech Monitor, Local Discovery Trends, Thrive SMB Pulse Monitor, and SMB Digital Readiness Index. Results delivered through Insights Datahub platform.
  2. Custom Research Projects: Custom market research and analytical projects tailored to specific client needs, including brand research, advertising research, B2B research, customer experience research, market & opportunity analysis, and product & pricing strategy.
  3. Advisory Services: Expert advisory services providing strategic guidance, executive briefings, analyst hours, and customized research studies for member clients.

Pricing tiers

ModelBillingPrice
SubscriptionAnnualSyndicated Research Subscription - Subscription-based access to research programs
OtherMulti-year contractCustom Research Projects - Tailored research engagements

Go-to-market motion1 record

Distribution channels3 records

Marketing channels8 records

Thrive Analytics product offering

Product offering

Core offering

Thrive Analytics is a digital marketing research and customer engagement consulting firm that sells proprietary syndicated research programs (Voice & AI Monitor, Immersive Tech Monitor, Local Discovery Trends, Thrive SMB Pulse Monitor, SMB Digital Readiness Index) through its Insights Datahub platform, alongside custom research engagements (brand, advertising, B2B, customer experience, market opportunity, product/pricing) and ongoing advisory services with dedicated analyst access.

Product overview

Thrive Analytics operates as a digital marketing research and customer engagement consulting firm offering a portfolio of syndicated research programs and professional services. The core offerings include proprietary monitoring programs (Voice & AI Monitor™, Immersive Tech Monitor™, Local Discovery Trends™, Thrive SMB Pulse Monitor™, SMB Digital Readiness Index™) accessible through their Insights Datahub™ platform, supplemented by professional services spanning Brand Research, Advertising Research, B2B Research, Customer Experience Research, Market & Opportunity Analysis, and Product & Pricing Strategy. The company also provides Analytic Services (predictive analytics, customer lifetime value, campaign analytics) and Advisory Services for strategic consulting. The research programs track technology adoption and consumer behavior trends across voice/AI, immersive tech, local business discovery, and SMB digital readiness.

Differentiator

Problem solved

Functional benefit

Products and services

  • Insights Datahub Proprietary platform offering access to statistics, data points, and real-time industry tracking from syndicated research programs for advisory service members and subscribers.
  • Voice & AI Monitor Syndicated research program that tracks consumer adoption, sentiment, and use cases for voice-enabled technologies including smart speakers, mobile assistants, and AI-powered chatbots to help brands and platforms shape voice commerce, content, and customer engagement strategies.
  • Immersive Tech Monitor Syndicated research program that tracks consumer and enterprise adoption of virtual, augmented, and mixed reality technologies including usage trends, content preferences, commercial applications, and adoption barriers to support product, platform, and go-to-market strategies.
  • Local Discovery Trends Syndicated research program that tracks how consumers search for, evaluate, and choose local businesses across search engines, review platforms, voice, and social to help marketers and platforms optimize local presence, reputation, and lead generation.
  • Thrive SMB Pulse Monitor Syndicated research program that tracks U.S. small business sentiment, marketing behaviors, technology adoption, and digital readiness with deep segmentation by industry, business size, and proprietary SMB GrowthPaths model.
  • SMB Digital Readiness Index Syndicated research program that benchmarks SMB digital maturity across key areas helping clients prioritize growth segments, personalize go-to-market strategies, and track readiness trends over time.
  • Analytic Services Advanced analytics services including loyalty analytics, campaign analytics, customer lifetime value analysis, customer prioritization, social media analytics, and predictive analytics delivered through dashboards and presentations.
  • Advisory Services Strategic advisory and consulting services including custom consulting, executive briefings, analyst hours, and access to Insights Datahub with benchmarks and custom research capabilities.
  • Brand Research Comprehensive brand research services including brand awareness, brand equity, brand perception, and brand tracking designed to strengthen market position and visibility.
  • Advertising Research Advertising effectiveness research including pre-campaign testing, in-flight monitoring, and post-campaign analysis to measure reach, engagement, and conversion.
  • B2B Research B2B market research covering market sizing/forecast, market segmentation, go-to-market strategy, competitive analysis, trends analysis, and benchmarking.
  • Customer Experience Research Customer experience research including customer journey mapping, customer loyalty analysis, path-to-purchase analysis, buyer personas, and employee engagement surveys.
  • Market & Opportunity Analysis Market assessment services providing understanding of market dynamics, size, segmentation, and growth opportunities to identify viable new markets and areas for expansion.
  • Product & Pricing Strategy Product and pricing research including needs assessment, pricing optimization, sales forecasting, and churn analysis to identify customer needs and optimize products for launch.

Quantifiable outcome

  • 20% increase in advertising commitments over following quarter for National Publishing Company
  • +7 more outcomes

Companies that use Thrive Analytics

Customer profile

Named customers14 records

Segments3 records

Ideal customer profiles3 records

Thrive Analytics technology and API

Technology

Technology focussed No

API detail

Has API
No
API docs
API detail

Core technology

AI maturity

App detail

Feature6 records

Thrive Analytics partnerships and signals

Strategic signal

Scale indicators2 records

Recent moves6 records

Expansion highlights5 records

Thrive Analytics competitors and assessment

Company assessment

Broad incumbents

  • NielsenIQ: Global consumer intelligence firm providing syndicated measurement, analytics, and research. Comparable through its syndicated consumer research programs and data analytics services, though at a vastly larger enterprise scale.
  • Ipsos: Global market research and consulting company offering brand, advertising, customer experience, and product research services. Closely comparable to Thrive's brand research, advertising research, and customer experience research services.
  • IDC (International Data Corporation): Global provider of market intelligence, advisory services, and events for the IT and telecommunications markets. Comparable to Thrive's B2B research and tech-tracking syndicated programs (e.g., Voice & AI Monitor), but at vastly greater scale.
  • Forrester Research: Global research and advisory firm offering syndicated research, advisory services, and analytics across technology and consumer markets. Directly comparable business model to Thrive's syndicated research + advisory approach, though at much larger scale.
  • Mintel: Global market intelligence agency publishing syndicated consumer research across industries. Directly comparable to Thrive's syndicated research subscription model and consumer-trend tracking approach.
  • comScore: Media measurement and analytics company offering syndicated audience research and advertising effectiveness data. Comparable through its syndicated measurement, advertising research, and consumer behavior analytics offerings.
  • Gartner: Leading research and advisory company delivering syndicated research, advisory, and consulting services to enterprises worldwide. Comparable through its subscription research programs and executive advisory offerings, but with significantly broader scope and scale.

Emerging players

  • BIA Advisory Services: Niche advisory and research firm providing localized market intelligence and forecasting. Comparable as a smaller, specialized research firm offering subscription-based syndicated reports and custom advisory services.

Direct peers

  • Yext Research (Yext): Digital presence platform that produces proprietary research (e.g., local search and discovery trends) for its enterprise clients. Comparable because Yext is both a customer and a producer of competing research around local discovery — Thrive's Local Discovery Trends covers adjacent territory.
  • Marketcast: Research and analytics firm offering brand research, advertising effectiveness, and custom consumer insights. Most directly comparable peer — similar service mix spanning brand research, advertising research, and analytics — but operating at larger scale.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks7 records

Key highlights7 records

Customer concentration

Thrive Analytics social profiles

Digital presence

Thrive Analytics compliance and trust

Trust signal

Compliance1 record

Thrive Analytics financial estimates

Financial estimate

Revenue estimate

Valuation estimate

Thrive Analytics leadership team

Management profile

Number of profiles

Profiles1 record

Thrive Analytics funding detail

Funding detail

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

Thrive Analytics M&A and investment

M&A and investment

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Thrive Analytics

What does Thrive Analytics do?

Thrive Analytics is a digital marketing research and customer engagement consulting firm that sells proprietary syndicated research programs (Voice & AI Monitor, Immersive Tech Monitor, Local Discovery Trends, Thrive SMB Pulse Monitor, SMB Digital Readiness Index) through its Insights Datahub platform, alongside custom research engagements (brand, advertising, B2B, customer experience, market opportunity, product/pricing) and ongoing advisory services with dedicated analyst access.

Is Thrive Analytics a public or private company?

Thrive Analytics is a private company. It is classified as founder individual operated bootstrapped and is currently operating.

When was Thrive Analytics founded?

Thrive Analytics was founded in 2009. It employs 1 to 10 people.

Where is Thrive Analytics based?

Thrive Analytics is headquartered in Dayton, United States, in the North America region.

How does Thrive Analytics make money?

Three revenue lines are on record. Syndicated Research Subscriptions are the primary driver. The others are custom Research Projects and advisory Services.

Who are Thrive Analytics's main competitors?

Broad incumbents on record are NielsenIQ, Ipsos, IDC (International Data Corporation), Forrester Research, Mintel, comScore and Gartner. BIA Advisory Services is listed as an emerging player. Direct peers are Yext Research (Yext) and Marketcast.

Does Thrive Analytics have an API?

No public API is recorded for Thrive Analytics.

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Live signals
ServiceTitanWhat 1,000+ Commercial Contractors Are Telling Us About 2026ServiceTitan, through research firm Thrive Analytics, surveyed over 1,000 commercial specialty contractors from January 13–27, 2026, finding that 35% carry at least nine months of backlog and 41% have over a year of secured work. Rising labor and overhead costs emerged as the top risk for 2026, cited by 35% of respondents, tied with skilled labor shortage, driving 57% to identify timely billing as their primary lever for protecting profitability. AI adoption among commercial contractors has more than doubled year-over-year, jumping from 17% in 2025 to 38% in 2026, with cost estimation and bid management as leading use cases.ServiceTitanAI in the trades: insights from 1,000+ contractorsServiceTitan released survey results from Thrive Analytics on AI adoption among over 1,000 contractors, finding that 54% are willing to invest in AI in the next 1–3 years while 35% haven't used AI at all. The survey showed the biggest current AI impact is in administrative and office tasks (59%), with 74% of users citing efficiency and productivity gains, though only 10% expect AI to provide competitive advantage. ServiceTitan CEO Ara Mahdessian and Co-Founder Vahe Kuzoyan presented at Pantheon on automation, introducing Atlas, an AI-powered assistant built into ServiceTitan's platform to automate workflows across contracting businesses.Vocal2023 Trends and Techniques used by Call Center Outsourcing Companies in USAThe article outlines key technological trends shaping the call center outsourcing industry in 2023, including the widespread adoption of AI, cloud-based platforms, and augmented reality to enhance customer service and operational efficiency. It cites market projections indicating global contact center outsourcing revenue will grow from $339 billion in 2021 to $496 billion by 2027, driven by investments in tools like conversational AI and predictive analytics. These technologies enable providers to offer scalable, cost-effective, and omnichannel support solutions that meet modern consumer demands for personalized and immediate assistance.