Name

OCR Services

Legal name

OCR Services, Inc.

Website

https://www.ocr-inc.com

Company type

Private

Founded year

1983

Operating status

Operating

Headcount range

101–250 employees

Ownership category

akta.pro rank

Headquarters

HQ city

Rockville

HQ country

United States

HQ region

North America

Offices6 records

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Marketing or Sales, Operations, Infrastructure

Revenue model

1. Software Subscription/License: SaaS-based Global Trade Management platform sold as enterprise software with subscription licensing model. Provides trade compliance automation solutions to organizations.
2. Government Regulatory Publications: Sale of government regulatory publications including Export Administration Regulations (EAR), International Traffic In Arms Regulations (ITAR), and Foreign Trade Regulations (FTR) - sold as one-time purchases.

Pricing tiers

Go-to-market motion1 record

Distribution channels2 records

Marketing channels9 records

Core offering

OCR Services sells Global EASE, a web-based Global Trade Management platform that automates end-to-end export and import compliance for enterprises. Offerings include an Export Management Module, License Management, Denied Party / Watch List Screening, Product Classification (ECCN/HTS), Technical Data Exports, Incident and Disclosure Management, Compliance Request workflows, Multicarrier Shipping Integration, Visitor Management (EASEVisitor), and Biometric Authentication. The company also sells printed government regulatory publications (EAR, ITAR, FTR).

Product overview

OCR Services (now Descartes OCR Global EASE) offers a unified platform-plus-modules architecture built around the Global EASE core platform. The platform provides end-to-end trade compliance management with distinct modules including Export Management, Licenses & Permits, Security & ID, and Resource Center. Key modules include Watch List Screening, Export License Management, Export Operations, Product Classification, Global Trade Controls, Technical Data Exports (TDSM), Incident & Disclosure Management, Export Licenses & Permit Acquisition, Compliance Request, EASEVisitor (Visitor Management), EASE Biometrics, Multicarrier Integration, and Foreign Trade Zone. The platform integrates with major ERP systems (SAP, Oracle EBS) and CRM systems (Salesforce) to embed compliance into business transactions.

Differentiator

Problem solved

Functional benefit

Brands

• Global EASE: Web-based Global Trade Management platform for trade compliance automation, providing standardization of trade compliance tools and seamless IT integration.
• EASEVisitor
• TDSM (Tech Data & Services Management)
• EASE Biometrics

Products and services

• Global EASE Web-based Global Trade Management platform that drives standardization of trade compliance tools, managing end-to-end trade compliance from order creation through customs filing for enterprise compliance teams.
• Watch List Screening Denied party screening solution that searches comprehensive global denied, restricted, and watch lists with daily updates, fuzzy logic matching, and real-time batch screening capabilities for compliance and security teams.
• Export License Management Automates license tracking, fulfillment, and reporting with real-time visibility, smart monitoring to avoid violations, and audit-ready records for export compliance teams.
• Export Operations Manages the entire export workflow from order creation to customs filing with built-in compliance checks, automated alerts, and ERP integration for supply chain and logistics teams.
• Product Classification Automates ECCN and HTS code assignments with a rules-based classification engine, jurisdiction-specific compliance, and a centralized classification workflow for trade compliance specialists.
• Global Trade Controls Comprehensive export license screening solution that determines export license or permit requirements using a flexible wizard-driven transaction screening for compliance teams.
• Technical Data Exports (TDSM) End-to-end workflow management for technical data and defense services exports with automated recipient screening and secure file transfer capabilities for ITAR-controlled organizations.
• Incident & Disclosure Management Enables uniform corporate-wide incident reporting, internal review, root cause analysis, and voluntary disclosure preparation for government agencies for legal and compliance teams.
• Export Licenses & Permit Acquisition Streamlines export license acquisition and electronic submissions to the Department of Commerce and Department of State with end-to-end application workflow for trade compliance teams.
• Compliance Request Manages employee requests for trade transactions including imports, exports, foreign travel, and vendor certifications with configurable workflows for compliance teams.
• EASEVisitor Enterprise visitor management software with denied party screening, badge printing, and configurable security questionnaire for facility access control by security teams.
• EASE Biometrics Customizable biometric authentication including palm vein recognition, iris recognition, and facial recognition for identity verification and access management in security-sensitive facilities.
• Multicarrier Integration Certified integration with FedEx, DHL, and UPS for automated booking, label generation, tracking, and dangerous goods shipment management for shipping and logistics teams.
• Foreign Trade Zone Supports foreign trade zone management for streamlined import/export operations and duty deferment for trade compliance and supply chain teams.
• CRM Integration Salesforce and CRM integration enabling real-time screening of business partners against denied party lists from within CRM systems for finance/HR teams.
• Government Regulatory Publications (EAR, ITAR, FTR) Sale of printed government regulatory publications including the Export Administration Regulations (EAR), International Traffic In Arms Regulations (ITAR), and Foreign Trade Regulations (FTR) for trade compliance professionals.

Segments5 records

Ideal customer profiles1 record

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Integration11 records

AI capability8 records

Feature8 records

Partnerships

Seven partnerships are on record, tiered core and flagship.

• SAPcoreTechnology or IntegrationCertified SAP integration partner providing real-time and batch integration methodologies. Offers SAP to EASE Integration for global trade management, business partner screening, and licensing requirements management for Sales Orders and Deliveries. Supports both real-time and XML integrations with SAP S/4 HANA, SAP ECC, and SAP GTS.
• OraclecoreTechnology or IntegrationOracle E-Business Suite integration with Descartes OCR Global EASE providing seamless plug-in for near to real-time data exchange. Enables denied party screening and export license determination features within Oracle environment. Also supports Oracle GTM integration.
• SalesforcecoreTechnology or IntegrationSalesforce and CRM integration providing near real-time integration with REST Web Services. Screens PII information in Salesforce and enables compliance screening across Leads, Accounts, Opportunities, Quotes, and Sales Order Objects. Work items require approval by Compliance before proceeding.
• FedExcoreTechnology or IntegrationCertified by FedEx for express and ground bookings. Automated booking capabilities via Web services including FedEx International Controlled Export (FICE), Dangerous Goods, and ITAR Exempt services. Labels and tracking stored in system.
• DHLcoreTechnology or IntegrationCertified DHL integration for automated booking with DHL Express. Supports various special services including paperless trade, broker select, dangerous goods, and duty/tax handling.
• UPScoreTechnology or IntegrationUPS integration for automated booking capabilities. Supports booking requests, shipment cancellations, and label generation stored within the system.
• Descartes Systems GroupflagshipStrategic or Co-development PartnerDescartes acquired OCR Services, combining OCR's trade compliance expertise with Descartes's logistics and supply chain solutions. OCR now operates as Descartes OCR Global EASE. This acquisition strengthens both companies' global trade management and supply chain compliance capabilities.

Scale indicators3 records

Recent moves7 records

Expansion highlights5 records

Direct peers

• Integration Point: Integration Point offers global trade management, export compliance, and customs solutions. Direct competitor in the enterprise trade compliance software market with similar customer profiles.
• Visual Compliance: Visual Compliance provides export/import compliance and denied-party screening software. Direct overlap with OCR's Watch List Screening and Export License Management modules, primarily targeting compliance teams.
• E2open (formerly Amber Road): E2open's trade management suite (inheriting Amber Road's platform) provides global trade compliance, denied party screening, and export licensing. Most direct peer in mid-market to enterprise trade compliance SaaS.
• Apicglobal: Apicglobal provides global trade compliance, denied party screening, and export classification tools. Closely comparable product offering with focus on enterprise compliance buyers.
• Thomson Reuters (ONESOURCE Global Trade): ONESOURCE Global Trade is a direct competitor offering export/import compliance, denied-party screening, and trade management software to large enterprises. Comparable SaaS business model, Fortune 500 customer focus, and similar module architecture.

Emerging players

• Crowe Trade Compliance (CXO): Crowe Trade CXO offers export/import compliance automation with denied-party screening and classification. Comparable product surface area though typically positioned as an integrated module within Crowe's broader advisory stack.
• Magaya Customs Compliance: Magaya provides customs brokerage and trade compliance software with classification and screening capabilities. Overlaps with OCR's Foreign Trade Zone and Export Operations modules, primarily serving logistics-forward customers.

Broad incumbents

• Descartes Systems Group: Parent company of OCR Services. Offers a broad logistics and supply chain technology platform including customs, routing, and warehouse management. Highly relevant as OCR's new owner and a broader-scope trade/compliance vendor.
• SAP (Global Trade Services / GTS): SAP GTS is a direct competitor embedded in the SAP ERP suite. Competes head-to-head with OCR in large SAP accounts; OCR explicitly lists SAP GTS integration, underscoring competitive overlap in trade compliance automation.
• Oracle (Global Trade Management / GTM): Oracle GTM competes directly with OCR in Oracle E-Business Suite accounts. Offers export/import compliance, screening, and classification; OCR supports Oracle GTM as an integration, evidencing the competitive overlap.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/OCRServicesInc
• YouTubeyoutube.com/channel/UCkMUP84Z0eFyNUATCxsltxg
• Facebookfacebook.com/OCRServices
• LinkedInlinkedin.com/company/ocr-services-inc

Revenue estimate

Valuation estimate

Number of profiles

Profiles7 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about OCR Services