What UniTeller Financial Services does

UniTeller Financial Services (legal entity Servicio UniTeller, Inc.) is a cross-border payments and remittance company founded in 1994 and headquartered in Austin, Texas. Since its 2007 acquisition by Grupo Financiero Banorte — one of the largest financial groups in Latin America and the second-largest bank in Mexico — UniTeller has operated as the group's U.S. cross-border payments arm. The company's infrastructure spans 120+ countries, 80+ currencies, 200,000+ cash pickup points, and 10,000+ banks and mobile wallets. UniTeller serves four primary B2B client categories — Money Transfer Operators (MTOs), corporations, banks, and retailers — alongside fintechs, neobanks, and individual consumers, distributed through a 41-state U.S. selling agent network, API integrations, white-label digital solutions, and consumer mobile applications.

The core technology stack is a single-API cross-border payment gateway (UniTeller Cross-Border Pay and Cross-Border Send) supporting real-time P2P, B2C, C2B, and B2B transactions with integrated AML/compliance screening, FX trading, and settlement. Supporting products include UniTeller Instapago for retail agents, Collections/Payins for cross-border receivables, Payouts for disbursements, and Digital Link, a Remittance-as-a-Service (RaaS) white-label platform enabling partners to launch branded digital remittance services. Consumer-facing products include uLink (individual transfers), uLinkbusiness (SMB and corporate B2B payments), and uLinkcard (card-based transfers). Recent acquisitions of Oh My Card! (2022) and More Payment Evolution (2024) extended the portfolio into gift card/loyalty services and broadened geographic reach to 15 countries.

UniTeller generates revenue primarily through transaction-based fees on processed cross-border payments, supplemented by API/platform access fees for enterprise partners and revenue-sharing arrangements on white-label Digital Link deployments. The company holds Money Transmitter licenses across all 50 U.S. states plus Washington D.C., with additional regulatory coverage in Mexico and Canada, and operates PCI DSS-certified payment infrastructure. Distribution is multi-modal — direct enterprise sales, selling agents, white-label partners, self-serve B2B platform, and consumer apps — and is complemented by active participation in industry events (Money20/20, Global Forum on Remittances) and recurring trade award recognition.

Name

UniTeller Financial Services

Legal name

Servicio UniTeller, Inc.

Website

https://uniteller.com/

Company type

Private

Founded year

1994

Operating status

Operating

Headcount range

101–250 employees

Short description

UniTeller Financial Services is a cross-border payments and remittance processor, owned by Grupo Financiero Banorte, that provides API-based and white-label payment infrastructure to MTOs, banks, corporates, and retailers across 120+ countries via 200,000+ payout points.

Ownership category

akta.pro rank

Product category

Cross-Border Payments

NAICS

Financial Transactions Processing, Reserve, and Clearinghouse Activities (52232), Financial Transactions Processing, Reserve, and Clearinghouse Activities (522320)

SIC

Services-Computer Programming, Data Processing, Etc. (7370)

akta.pro primary industry

Remittance & Cross-Border Payment Rails (SWIFT, Local Clearing, RTP Connectivity) (FSAGAKAH)

akta.pro secondary industries

Cross-Border & Multi-Currency Gateway Services (FSAMACAI), Cross-Border Payouts & Mass Disbursements (Pay-outs) (FSAMAIAJ), Cross-Border Collections & Local Receiving (Pay-ins) (FSAMAIAI), Consumer Remittances (P2P) (FSAMAIAA), Cross-Border & FX Payments Platforms (BPAMAFAK)

Keywords

• Cross-border payments
• Remittance processing services
• B2B payment API
• White-label remittance platform
• Money transfer solutions

Headquarters

HQ city

Austin

HQ country

United States

HQ region

North America

Offices2 records

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Operations, Personnel, Technology or R&D, Marketing or Sales, Infrastructure, Supply Chain

Revenue model

1. Transaction Processing Fees: UniTeller charges transaction fees for each money transfer processed through its network. Agents earn commissions on transactions while UniTeller retains a portion of each transfer as processing fees.
2. API/Platform Services: Revenue generated from providing API access to payment processing infrastructure for MTOs, banks, corporations, and fintechs. Partners integrate UniTeller's technology to power their own remittance and cross-border payment services.
3. Digital Link White-Label Solutions: Revenue-sharing model where UniTeller provides complete digital payment solutions branded for partners. UniTeller acts as processing partner with revenue shared based on transaction volumes.

Pricing tiers

Go-to-market motion3 records

Distribution channels6 records

Marketing channels6 records

Core offering

UniTeller Financial Services provides cross-border payment processing infrastructure and remittance services. Its core offerings include a unified API for global payment processing (Cross-Border Pay), a real-time payment network for P2P and B2B transactions (Cross-Border Send), a white-label Remittance-as-a-Service platform (Digital Link), B2B payment gateway solutions (Business Payments with Collections/Payins and Payouts modules), and a retail remittance solution (Instapago). The company also operates consumer remittance products (uLink, uLinkcard) and supports a network of selling agents across 41 US states for walk-in money transfer services.

Product overview

UniTeller Financial Services is a cross-border payments company offering a comprehensive suite of payment solutions through a platform-plus-modules architecture. The core portfolio consists of UniTeller Cross-Border Pay (global payment gateway for MTOs, corporations, banks, and retailers), UniTeller Cross-Border Send (real-time P2P/B2B payment network), UniTeller Instapago (retail remittance solutions), and UniTeller Business Payments (B2B API and white-label solutions). Supporting modules include Collections/Payins for payment collection services and Payouts for disbursement solutions. The Digital Link platform provides Remittance-as-a-Service (RaaS) with white-label and API integration options. Consumer-facing products include uLink (individual transfers), uLinkbusiness (B2B payments), and uLinkcard (card-based transfers). The expanded portfolio includes acquired brands Oh My Card (gift card/loyalty platform) and More Payment Evolution (payment processing), all connected through a single API providing access to 200,000+ payment locations in 120+ countries with coverage across 80+ currencies and partnerships with 10,000+ banks and mobile wallets.

Differentiator

Problem solved

Functional benefit

Brands

• uLink: Consumer remittance application for individuals to send money internationally
• uLinkcard
• uLinkbusiness
• Instapago
• Digital Link
• Oh My Card
• More Payment Evolution

Products and services

• UniTeller Cross-Border Pay Global payment gateway API enabling Money Transfer Operators, corporations, banks, and retailers to move funds internationally with integrated payment processing, AML compliance, global network access, settlement, and FX trading capabilities.
• UniTeller Cross-Border Send Real-time cross-border payment solution providing instant access to competitive payment networks worldwide through one single API integration, supporting P2P, B2C, C2B, and B2B transactions across 120+ countries.
• UniTeller Instapago Remittance and cross-border payment solution for retailers offering them international payment network access to over 200,000+ locations in 120+ countries through point-of-sale terminals and a web interface, enabling them to provide money transfer services to their customers.
• UniTeller Business Payments Payment gateway API and digital solutions to streamline cross-border payments for businesses, with white-label turnkey solutions, Collections/Payins, and Payouts capabilities for invoice payments, supplier settlements, and international payroll.
• UniTeller Digital Link Remittance-as-a-Service (RaaS) white-label platform providing complete digital solutions for fintech and cross-border payments with full turnkey capabilities, white-label and API integrations, web and mobile applications, and integrated compliance and licensing, enabling partners to offer cross-border payments under their own brand.
• uLink Consumer-facing online money transfer service for individuals sending money internationally, providing competitive exchange rates and access to a wide global payout network.
• uLink Business Transparent front-end B2B platform for international business payment needs including invoice payments, supplier payments, international service provider payments, inventory purchases, and international payroll processing, with $0 promotional fees and competitive exchange rates.
• uLinkcard Card-based money transfer solution for individuals enabling international remittances through card network infrastructure, building on UniTeller's patented 2000-era money transfer card system.

Quantifiable outcome

• 15x growth in transaction volumes under current CEO leadership
• +1 more outcomes

Named customers5 records

Segments6 records

Ideal customer profiles5 records

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

AI capability2 records

Feature6 records

Partnerships

Seven partnerships are on record, tiered core and minor.

• MastercardcoreTechnology or Integration · 1 February 2026Partnership announced in February 2026 to expand global financial access. UniTeller and Mastercard partner to provide enhanced cross-border payment capabilities through Mastercard's global network infrastructure.
• Remesas BantrabcoreTechnology or IntegrationDigital remittance partnership where UniTeller provided technology and support for the launch of the Remesas Bantrab app. UniTeller teams supported throughout partnership and app launch.
• Agente Atlántida USAcoreTechnology or IntegrationWhite-label partnership where UniTeller designed, implemented, and launched the Atlántida Connect app and web service within 4 months. Partnership extended to include phone reload services with payouts in 6 Latin American countries.
• TranglocoreTechnology or IntegrationPartnership to expand global payment network connectivity and services.
• Starpay CorporationminorChannel Partner/ Reseller/ DistributorStrategic partnership for distribution of cross-border payment services through Starpay's network.
• More Payment Evolution (More PE)coreStrategic or Co-development PartnerUniTeller signed agreement to acquire More Payment Evolution to enhance payment processing capabilities. Acquisition completed in 2024, further solidifying UniTeller's position as global payments leader and accelerating global reach with operations across 15 countries.
• Oh My Card!coreStrategic or Co-development PartnerAcquired in 2022 - gift card payment platform that has redefined the way Central Americans build loyalty and send gifts to their loved ones. Now part of UniTeller's expanded portfolio.

Scale indicators10 records

Recent moves12 records

Expansion highlights6 records

Emerging players

• Taptap Send: Taptap Send is a venture-backed digital remittance company focused on US-to-LatAm, US-to-Africa, and US-to-Asia corridors via mobile-first UX. It is an emerging competitor to UniTeller's uLink consumer product with comparable corridor focus but digital-only distribution.
• Currencycloud: Currencycloud (now part of Visa) provides a cross-border payments API platform for banks and fintechs. It is an emerging competitor to UniTeller's Cross-Border Pay and Digital Link API products, particularly for fintech partners seeking programmable FX and multi-currency infrastructure.

Direct peers

• Remitly: Remitly is a digital-first remittance company serving US-to-LatAm, US-to-Asia, and US-to-Africa corridors. It overlaps with UniTeller's uLink consumer product and the Digital Link RaaS partner proposition targeting digital-first remittance brands.
• Western Union: Western Union is the largest global cross-border money transfer operator with retail agent locations worldwide. It directly competes with UniTeller in consumer remittances and competes for the same MTO and bank partners seeking global payout infrastructure.
• Tranglo: Tranglo is an Asia-based cross-border payment network operator serving mobile operators, MTOs, banks, and fintechs with payout in 130+ countries. It is both a UniTeller partner (announced partnership) and a direct competitor for MTO and bank wholesale remittance customers in Asia corridors.
• Ebury: Ebury (owned by Banco Santander) provides cross-border payments, FX, and trade finance for SMBs and mid-market companies. It is a direct competitor to UniTeller's B2B business payments proposition and is similarly bank-distributed.
• MoneyGram: MoneyGram is a global cross-border money transfer and payments company operating in 200+ countries with cash-pickup and digital payout rails. It is the closest direct competitor to UniTeller's wholesale remittance and consumer money transfer business, sharing the same agent-network economics and US-LatAm corridor exposure.
• dLocal: dLocal is a payment processor specializing in emerging markets across LatAm, Africa, and Asia, providing cross-border pay-ins and payouts via local payment methods. It directly competes with UniTeller's Collections/Payins and Payouts modules for cross-border merchants and platforms.
• Wise: Wise (formerly TransferWise) operates a global multi-currency account and cross-border payment platform for consumers and businesses. It competes with UniTeller's B2B payouts and cross-border pay products on price transparency and FX spread, particularly for SMBs making international vendor payments.

Broad incumbents

• PayPal (Xoom): PayPal's Xoom service offers consumer cross-border remittances as part of PayPal's broader digital wallet and payments platform. It competes with UniTeller's consumer remittance business and benefits from PayPal's much larger distribution.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks6 records

Key highlights7 records

Customer concentration

• YouTubeyoutube.com/unitellerbanorte
• Facebookfacebook.com/UniTellerFinancialServices
• LinkedInmx.linkedin.com/company/uniteller-banorte

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles12 records

Subsidiaries2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A1 record

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about UniTeller Financial Services