InTime

Name

InTime

Legal name

InTime Solutions Inc.

Website

https://intime.com

Company type

Private

Founded year

1999

Operating status

Operating

Headcount range

251–500 employees

Ownership category

akta.pro rank

Product category

Public Safety Workforce Management Software

NAICS

Information (51)

SIC

Services-Prepackaged Software (7372)

akta.pro primary industry

Email, Calendar & Scheduling (BPAMAMAC)

Keywords

• Public safety scheduling
• Workforce management software
• Shift scheduling platform
• Overtime management
• Court subpoena management

Headquarters

HQ city

Vancouver

HQ country

Canada

HQ region

North America

Offices2 records

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Marketing or Sales, Operations, Infrastructure

Revenue model

1. SaaS Subscription: Annual or multi-year SaaS subscription for workforce management software. Pricing appears to be tiered based on agency size and module selection. The core offering includes scheduling, overtime management, leave management, and reporting modules with additional modules available for timekeeping, wellness, court management, and training.

Pricing tiers

Go-to-market motion1 record

Distribution channels2 records

Marketing channels8 records

Core offering

InTime provides a cloud-based SaaS workforce management and scheduling platform purpose-built for public safety agencies, with a central scheduling engine plus integrated modules for overtime management, leave management, event management, timekeeping, wellness, shift bidding, court and subpoena management, training, asset management, and vacation bidding. The platform is accessed via web and mobile apps, integrates with payroll, record management, and identity systems, and is sold on annual or multi-year subscription contracts to police, sheriff, fire, corrections, 911/dispatch, and security agencies.

Product overview

InTime is a unified workforce management platform designed specifically for public safety agencies. The core product is the Scheduling system, which is complemented by a comprehensive suite of 11 integrated modules: Overtime Management, Leave Management, Event Management, InTime Insights (reporting/dashboards), Timekeeping, InTime Wellness, Shift Bidding, Court + Subpoena, Training Management, Asset Management, and Vacation Bidding. The platform is accessed via both web and mobile applications, with robust web services capabilities for external system integration. The architecture follows a platform-plus-modules model where the scheduling engine serves as the central hub, with all modules sharing data to provide unified scheduling, timekeeping, payroll integration, and workforce management across police, sheriff, fire, corrections, 911 dispatch, and security agencies.

Differentiator

Problem solved

Functional benefit

Brands

• InTime Wellness: A mental health and wellness monitoring solution that provides data analytics and dashboards to identify fatigue and training compliance issues caused by scheduling decisions.
• InTime U
• InTime Insights

Products and services

• InTime Scheduling Core scheduling module that automates shift scheduling, tracks coverage levels, and enables easy schedule changes for police, fire, corrections, sheriff, 911 dispatch, and security agencies.
• Overtime Management Rule-based overtime management module that handles automated overtime callouts, shift assignments based on agency rules, and overtime tracking with mobile and web access.
• Leave Management Streamlines agency leave requests, timebank management, approvals, and vacation scheduling with automated processes for public safety agencies.
• InTime Insights Reporting and dashboards module (sub-brand: InTime Insights) providing 100+ configurable reports and key insights to optimize overtime, manage reimbursements, and mitigate risk.
• Event Management Module that enables creation of events, management of event details, and coverage tracking all on one screen for extra duty and regular scheduling at public safety agencies.
• Timekeeping Automated timekeeping solution that streamlines payroll with timesheets flowing directly from the schedule, combining scheduling with timesheets for accurate payroll at public safety agencies.
• InTime Wellness Sub-brand and module that supports officer mental health using data-driven scheduling insights, with wellness dashboards providing visibility into scheduling decisions and 24/7 anonymous access to mental health resources.
• Shift Bidding Module that runs an automated shift bidding process, allowing officers to bid on preferred shifts from a web or mobile app, automatically building the schedule based on agency rules.
• Court + Subpoena Law enforcement court scheduling and subpoena management system that syncs facility schedules with the justice system, serves electronic subpoenas, and enables efficient witness communication for police departments and member agencies.
• Training Management Integrated training management module that tracks and manages personnel training, courses, hours, certifications, and compliance directly from the scheduling interface for public safety agencies.
• Asset Management Asset and equipment tracking module for public safety agencies, combining scheduling and asset tracking to assign vehicles, radios, laptops, firearms and more to qualified officers.
• Vacation Bidding Vacation bidding module that enables easy vacation bidding for every agency, automating the process of employees bidding on preferred vacation time.
• InTime Mobile App Mobile and web application providing 24/7/365 access to schedules, approvals, overtime signups, and real-time notifications for officers and dispatchers on smartphone or tablet.

Quantifiable outcome

• 97% reduction in daily scheduling time (Metro Vancouver Transit Police)
• +7 more outcomes

Named customers10 records

Segments6 records

Ideal customer profiles5 records

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Integration3 records

Feature10 records

Scale indicators5 records

Recent moves6 records

Expansion highlights6 records

Broad incumbents

• UKG (Kronos): UKG (formerly Kronos) is the dominant workforce management / HCM incumbent with a broad public-sector footprint. While not specialized exclusively in public safety, UKG competes head-to-head with InTime on scheduling, timekeeping, and labor analytics for police, fire, and corrections agencies seeking an enterprise-scale platform.
• Workday: Workday HCM and Workday Scheduling target large public-sector and government customers with cloud-native workforce planning. Its scale, public-sector contracts, and AI roadmap represent the most credible large-platform threat to InTime's specialized scheduling moat.
• ADP Workforce Now: ADP serves thousands of municipal and county government entities with payroll, time & attendance, and scheduling modules. ADP is often evaluated alongside InTime for agencies looking to consolidate payroll and scheduling on a single platform.
• Zebra Technologies (Reflexis): Zebra's Reflexis workforce-management suite, originally retail-focused, has expanded into public-sector scheduling, task management, and employee engagement. Competes with InTime particularly in large agency deployments requiring store-/station-level labor optimization.
• Tyler Technologies: Tyler Technologies is a large GovTech incumbent providing ERP, public safety records (CAD/RMS), and workforce solutions to state and local agencies. Tyler's New World Public Safety suite and broader public-sector footprint make it a partner/threat candidate for InTime as agencies look to consolidate vendors.

Emerging players

• Axon (Evidence.com / TASER): Axon is expanding from body-worn cameras and evidence management into broader public-safety workflows, including workforce and training for law enforcement. While not yet a direct scheduling competitor, Axon is the most aggressive adjacent platform building toward InTime's agency footprint.
• IA Pro (Lexipol): Lexipol's IA Pro and policy-training platform targets the same police-agency buyer as InTime, with growing focus on officer wellness and risk mitigation. It is a credible cross-sell/compete candidate for InTime Wellness and Training Management.

Direct peers

• PowerDMS: PowerDMS provides policy, training, and compliance management software purpose-built for public safety and government agencies. It overlaps with InTime's Training Management and compliance modules and is sold into the same law enforcement and corrections buyer base.
• Aladtec: Aladtec is a SaaS scheduling and workforce management provider specifically serving public safety and healthcare shift-based organizations, including EMS, fire, and law enforcement. It is the most direct like-for-like functional peer to InTime's core scheduling engine.
• Shiftboard: Shiftboard (now part of UKG) provides shift scheduling, overtime, and workforce management software used by 24/7 shift-based workforces including public safety, security, and manufacturing. It competes with InTime for agency-level scheduling RFPs across police and 911 dispatch.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/intime_soft
• YouTubeyoutube.com/user/intimesolutions
• Facebookfacebook.com/intimesolutions
• LinkedInlinkedin.com/company/intime-solutions-inc.

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about InTime