Shiftboard
Shiftboard provides SchedulePro, a cloud-based workforce scheduling software platform for shift-based operations in manufacturing, energy, and corrections. It serves enterprise customers, including Fortune 500 organizations, with configurable, compliance-focused scheduling automation and is now a subsidiary of UKG.
- Company typePrivate
- Founded2002
- HeadquartersSeattle, United States
- Headcount11–50
- GTM typeB2B
- OfferingSoftware
What Shiftboard does
Shiftboard is a Seattle-based software company that provides SchedulePro, a cloud-based workforce scheduling platform purpose-built for shift-based operations in mission-critical industries. Founded in 2002 and now operating as a subsidiary of UKG, the company focuses on manufacturing, energy, and corrections, with a secondary presence in healthcare. SchedulePro automates the creation and management of complex shift schedules by combining configurable rule engines with an always-on coverage optimization engine that accounts for worker qualifications, seniority, fatigue rules, union agreements, and labor-law constraints. The platform is delivered as a multi-tenant cloud service with secure web and mobile access, and includes specialized modules such as an API RP 755 compliance engine for refining and petrochemical operations, overtime equalization, audit logging, robotic call-out, and labor demand planning.
The product surface is extended through partnerships with PlanetTogether (production planning integration), CIRCADIAN (fatigue risk management), and Zaddons (vacation bidding), and since 2024 has been integrated with UKG Pro Workforce Management as part of Shiftboard's acquisition by UKG. Customers include Shell Oil, BASF, Kimberly Clark, Saint Gobain, Daisy Brand, a Big 3 auto manufacturer, and Canadian correctional agencies in Quebec and Alberta; the company states it has supported approximately 680 million scheduled shifts and over $72.5 billion in wages processed for thousands of customers, including many Fortune 500 organizations. Documented customer outcomes include 88% higher shift coverage, 30% faster schedule creation, 23% reduction in overtime costs, 21% lower labor costs, and 16% reduction in turnover.
Shiftboard operates a SaaS subscription model with quote-based annual pricing and multiple tiers, distributed primarily through direct enterprise field sales supplemented by the UKG co-sell channel and a US/UK website presence. Its go-to-market emphasizes demonstrable ROI through case studies, an interactive ROI calculator, and thought-leadership content such as the annual State of the Hourly Worker report. The company has raised disclosed venture funding totaling roughly $16.9M, including a $11.5M Series 2 in 2018 led by NewRoad Capital Partners and Voyager Capital, and operates with a headcount in the 11-50 range.
Shiftboard firmographics
Firmographics- Name
- Shiftboard
- Legal name
- Shiftboard, Inc.
- Website
- https://shiftboard.com
- Company type
- Private
- Founded year
- 2002
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Shiftboard provides SchedulePro, a cloud-based workforce scheduling software platform for shift-based operations in manufacturing, energy, and corrections. It serves enterprise customers, including Fortune 500 organizations, with configurable, compliance-focused scheduling automation and is now a subsidiary of UKG.
- Ownership category
- akta.pro rank
Shiftboard industry classification
Industry- Product category
- Workforce Management / Employee Scheduling Software
- akta.pro primary industry
- Workforce Management & Scheduling (BPACAPAI)
- akta.pro secondary industry
- Time, Attendance & Scheduling Administration (BPACAIAE)
Keywords
Where Shiftboard is headquartered
LocationHeadquarters
- HQ city
- Seattle
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
Shiftboard business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Technology or R&D, Personnel, Marketing or Sales, Operations, Infrastructure
Revenue model
- Software Subscription: Shiftboard operates on a subscription-based SaaS model, offering the SchedulePro platform through subscription plans. Customers can access various subscription tiers based on organizational needs and size.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Annual | Multiple subscription tiers available |
Go-to-market motion1 record
Distribution channels4 records
Marketing channels8 records
Shiftboard product offering
Product offeringCore offering
Shiftboard sells SchedulePro, a cloud-based employee scheduling software platform that automates the creation, management, and optimization of shift schedules for hourly workers. The platform combines rule-driven scheduling automation, worker self-service engagement, coverage optimization, change management, labor demand planning, and timesheet/leave management, with built-in compliance enforcement for labor laws, union agreements, and industry-specific fatigue regulations such as API RP 755. It is delivered as a multi-tenant SaaS subscription to enterprise customers in manufacturing, energy, and corrections.
Product overview
Shiftboard is a provider of employee scheduling software for shift-based operations in mission-critical industries, including Manufacturing, Energy, and Corrections. The core product is SchedulePro, a cloud-based workforce scheduling platform that provides intelligent, tailor-fit automation for creating and managing shift schedules. SchedulePro features schedule automation, worker self-service engagement tools, change management, coverage optimization, labor demand planning, and timesheet management capabilities. The platform operates as a multi-tenant cloud solution with web and mobile app access. Shiftboard's offering includes industry-specific solutions for manufacturing, energy, petrochemical/refining, and corrections, along with specialized add-ons for vacation bidding (Zaddons), fatigue management (CIRCADIAN), and UKG Pro integration. The software integrates with third-party systems via flat-file, open API, and pre-built integration packages, including PlanetTogether for production-labor synchronization.
Differentiator
Problem solved
Functional benefit
Brands
- SchedulePro: Enterprise workforce scheduling software platform for shift-based operations in mission-critical industries including manufacturing, energy, and corrections.
Products and services
- SchedulePro
- Scheduling for Manufacturing
- Scheduling for Energy
- Scheduling for Petrochemical and Refining
- Scheduling for Corrections
- Demand-Based Scheduling
- SchedulePro and UKG Pro Integration
Quantifiable outcome
- 88% higher shift coverage
- +8 more outcomes
Companies that use Shiftboard
Customer profileNamed customers8 records
Segments4 records
Ideal customer profiles3 records
Shiftboard technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- Yes
- API docs
- API detail
Core technology
AI maturity
App detail
Integration1 record
AI capability3 records
Feature10 records
Shiftboard partnerships and signals
Strategic signalPartnerships
Two partnerships are on record, tiered core and minor.
- UKGcoreShiftboard partnered with UKG in February 2024 to transform employee scheduling for the manufacturing and energy sectors. The integrated solution combines UKG's workforce management capabilities with Shiftboard's specialized scheduling technology to enhance the speed, quality, and precision of the employee scheduling process.
- CIRCADAINminorStrategic partnership announced August 2023 to address fatigue in 24/7 workforces. Shiftboard and CIRCADIAN partnered to provide proactive fatigue risk management for manufacturing, energy, and other 24/7 industries, combining Shiftboard's scheduling automation with CIRCADIAN's fatigue expertise.
Scale indicators8 records
Recent moves6 records
Expansion highlights6 records
Shiftboard competitors and assessment
Company assessmentBroad incumbents
- Workday: Workday HCM includes Workday Time Tracking and Scheduling modules for hourly workforces. It competes for enterprise scheduling spend and consolidates scheduling into its cloud HCM suite, putting pressure on best-of-breed players.
- Ceridian Dayforce: Dayforce delivers an enterprise HCM suite with integrated workforce scheduling, time, and pay. It overlaps with Shiftboard in shift-based scheduling for large employers, particularly across industrial and shift-driven verticals.
- UKG (formerly Kronos): UKG is the broadest incumbent in workforce management, offering UKG Pro WFM with scheduling, time, and labor analytics. Now Shiftboard's parent, it is the most direct large-suite comparable and the principal distribution channel going forward.
- SAP SuccessFactors: SAP SuccessFactors Employee Central includes time and scheduling functionality as part of its enterprise HCM cloud suite. It competes for enterprise scheduling budgets with global footprint and deep ERP integration, pressuring best-of-breed scheduling value propositions.
- ADP Workforce Now: ADP's workforce management offerings (including ADP Time and Attendance) cover scheduling, time tracking, and labor compliance for SMB to mid-market employers. It is a broadly adopted incumbent alternative to standalone shift schedulers.
Direct peers
- Humanity (by TCP Software): Humanity is a cloud-based employee scheduling and workforce management platform focused on shift planning, time clocks, and attendance for hourly workers. It directly competes with Shiftboard in shift scheduling, primarily in SMB and mid-market segments.
- Deputy: Deputy is a cloud shift scheduling and workforce management platform targeting hourly, shift-based workforces. While more SMB/mid-market in orientation, its scheduling, auto-scheduling, and mobile-first capabilities directly overlap with SchedulePro.
- Infor Workforce Management: Infor WFM (built on the Daptiv/ClickSoftware heritage) targets complex industries — manufacturing, healthcare, public sector — with shift scheduling, fatigue rules, and compliance. It is one of the closest direct competitors to Shiftboard's mission-critical niche.
- When I Work: When I Work provides employee scheduling, time tracking, and team messaging for hourly workforces. It is a direct peer in shift-based scheduling, particularly for SMB and mid-market employers across retail, hospitality, and light industrial.
- Reflexis (Zebra Technologies): Reflexis, now part of Zebra Technologies, provides workforce scheduling, time and attendance, and task management for retail and shift-based industries. It is a direct comparable for Shiftboard in configuring complex shift rules at scale.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights6 records
Customer concentration
Shiftboard social profiles
Digital presenceShiftboard compliance and trust
Trust signalCompliance6 records
Shiftboard financial estimates
Financial estimateRevenue estimate
Valuation estimate
Shiftboard leadership team
Management profileNumber of profiles
Profiles9 records
Shiftboard funding detail
Funding detailFunding overview
Funding rounds6 records
Investors5 records
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Shiftboard M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Shiftboard
What does Shiftboard do?
Shiftboard sells SchedulePro, a cloud-based employee scheduling software platform that automates the creation, management, and optimization of shift schedules for hourly workers. The platform combines rule-driven scheduling automation, worker self-service engagement, coverage optimization, change management, labor demand planning, and timesheet/leave management, with built-in compliance enforcement for labor laws, union agreements, and industry-specific fatigue regulations such as API RP 755. It is delivered as a multi-tenant SaaS subscription to enterprise customers in manufacturing, energy, and corrections.
Is Shiftboard a public or private company?
Shiftboard is a private company. It is classified as corporate owned and is currently operating.
When was Shiftboard founded?
Shiftboard was founded in 2002. It employs 11 to 50 people.
Where is Shiftboard based?
Shiftboard is headquartered in Seattle, United States, in the North America region.
How does Shiftboard make money?
One revenue line is on record: software Subscription.
Who are Shiftboard's main competitors?
Broad incumbents on record are Workday, Ceridian Dayforce, UKG (formerly Kronos), SAP SuccessFactors and ADP Workforce Now. Direct peers are Humanity (by TCP Software), Deputy, Infor Workforce Management, When I Work and Reflexis (Zebra Technologies).
Does Shiftboard have an API?
Yes. Shiftboard integrates with third-party systems via flat-file, open API, and pre-built integration packages. The open API enables organizations to connect Shiftboard with their existing enterprise systems for data exchange and workflow automation.
What industry is Shiftboard in?
Shiftboard's product category is Workforce Management / Employee Scheduling Software. Its primary akta.pro industry code is BPACAPAI, Workforce Management & Scheduling, with a secondary code of BPACAIAE, Time, Attendance & Scheduling Administration.