Dubai Police

What Dubai Police does

Dubai Police is the government law enforcement agency of the Emirate of Dubai, founded in 1956 and headquartered in Dubai, United Arab Emirates. It provides public safety, emergency response, traffic enforcement, criminal investigation, fraud and cybercrime prevention, search and rescue, and lost-property services to Dubai residents, tourists, businesses, workers, and youth. The force operates through a network of physical police stations, Smart Police Stations, the 901 Contact Centre, the Dubai Police smart application, the Police Eye app, the E-Crime Platform, and a dedicated Tourist Police department, supported by 10,000+ personnel.

The agency has built a smart-policing technology stack anchored by an AI-powered Command-and-Control Centre handling over 1.3 million calls per quarter with 99.8% emergency response compliance, an AI Maritime Operations Centre with 24/7 coastline surveillance, predictive traffic AI systems that combine live and historical data to flag accident-prone locations, and AI-powered customs intelligence used jointly with Dubai Customs. Fleet modernization includes second-generation Ghiath smart patrol vehicles built on BYD's plug-in hybrid DENZA B8 platform and VOYAH FREE luxury electric patrol vehicles, both embedding AI and green technology into field operations. Digital adoption reached 97.7% across 218 million processed transactions.

Dubai Police is government-funded through public budgets and operates under the UAE Ministry of Interior with no parent company or external shareholders. Its GTM operates exclusively through community-led and event-driven channels, including neighborhood forums, the 'Your Neighbourhood Officer' volunteer program, anti-fraud awareness campaigns, summer youth programs, and the annual World Police Summit. Partnerships span BYD/Al-Futtaim, Nissan, ENOC AutoPro, VOYAH, Dubai Customs, RTA, the Rental Disputes Centre, and Lari Exchange, as well as international cooperation with the FBI and Chinese Police via the Tri-Force Sentinel operation.

Name

Dubai Police

Legal name

Dubai Police

Website

https://dubaipolice.gov.ae

Company type

Public

Founded year

1956

Operating status

Operating

Headcount range

5,001–10,000 employees

Short description

Dubai Police is the government law enforcement agency of Dubai, providing public safety, emergency response, traffic enforcement, fraud prevention, and community policing services to residents, tourists, and businesses through AI-powered smart policing systems and digital platforms.

Ownership category

akta.pro rank

Product category

Law Enforcement Services

NAICS

Police Protection (92212), Police Protection (922120), Justice, Public Order, and Safety Activities (922), Security Systems Services (except Locksmiths) (561621)

SIC

Services-Detective, Guard & Armored Car Services (7381)

akta.pro primary industry

Police Services (Patrol, Response & Community Policing) (BPAIAGAA)

akta.pro secondary industries

Maritime Security Technology & Systems (CCTV, Radar, AIS, Perimeter Sensors) (BPAKALAI), Airport Patrol & Rapid Response Services (BPAKAMAE), Maritime Security Technology & Surveillance Systems (CCTV, Radar, AIS, Perimeter Intrusion) (TLAHANAC)

Keywords

• Law enforcement services
• Smart policing systems
• Public safety operations
• Emergency response services
• Traffic enforcement technology

Headquarters

HQ city

Dubai

HQ country

United Arab Emirates

HQ region

Middle East

Offices6 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Technology or R&D, Operations, Infrastructure, Supply Chain, Marketing or Sales

Revenue model

1. Government Funding: Dubai Police operates as a government law enforcement agency funded through public taxation and government budgets, contributing AED57.9 billion to the UAE's national brand value.

Go-to-market motion2 records

Distribution channels6 records

Marketing channels11 records

Core offering

Dubai Police delivers comprehensive public safety and law enforcement services to residents, visitors, and businesses in Dubai through emergency response, crime prevention, traffic enforcement, fraud and cybercrime investigation, search and rescue, lost-and-found, and community policing programs. The force operates AI-powered smart policing infrastructure including a Command-and-Control Centre, Maritime Operations Centre, smart patrol fleet, mobile applications, and self-serve Smart Police Stations to provide 24/7 services.

Product overview

Dubai Police operates a comprehensive smart policing ecosystem comprising mobile applications (Your Security at the Touch of a Button, Police Eye), emergency services (SOS, 901 Contact Centre), AI-powered infrastructure (Command and Control Centre, AI Maritime Operations Centre), and smart patrol vehicles (Ghiath, VOYAH FREE). The core platform integrates the Smart Police Station network, Anti-Fraud Centre, E-Crime Platform, and Lost and Found Department into a unified service delivery model. Digital integration with Waze and the Rental Disputes Centre extends capabilities beyond traditional law enforcement.

Differentiator

Problem solved

Functional benefit

Products and services

• Your Security at the Touch of a Button (Emergency App)
• Police Eye App
• SOS Emergency Service
• Anti-Fraud Centre
• Command and Control Centre
• Smart Police Station
• E-Crime Platform
• 901 Contact Centre
• Lost and Found Department
• AI Maritime Operations Centre
• Ghiath Smart Patrol Vehicles
• VOYAH FREE Electric Patrol Vehicle

Quantifiable outcome

• 99.8% emergency response compliance within 10 seconds against 97% target
• +5 more outcomes

Named customers5 records

Segments7 records

Ideal customer profiles5 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration2 records

AI capability18 records

Feature5 records

Partnerships

13 partnerships are on record, tiered core and supporting.

• ENOC AutoProcoreStrategic or Co-development Partner · 14 July 2026Cooperation in 'Summer Without Accidents 2026' road safety campaign under patronage of Ministry of Interior and Federal Traffic Council, providing free vehicle inspections at ENOC AutoPro maintenance centres covering 10 essential safety checks.
• Dubai SME (Founders of Tomorrow)supportingStrategic or Co-development Partner · 10 July 2026Partnership through Founders of Tomorrow initiative connecting students with organizations including Dubai Police to develop technology-driven solutions to real-world challenges.
• Al-Futtaim (BYD Vehicles)coreStrategic or Co-development Partner · 8 July 2026Partnership with Al-Futtaim, exclusive distributor of BYD vehicles in UAE, to develop and expand the Ghiath smart patrol fleet using BYD's plug-in hybrid DENZA B8 model with AI, smart systems, and green technology.
• Dubai CustomscoreStrategic or Co-development Partner · 3 July 2026Joint operation foiling major drug smuggling operation seizing 278,850 Pregabalin pills weighing approximately 200 kg and arresting four-member criminal network using AI-powered customs intelligence.
• Community Development Authority (CDA)coreStrategic or Co-development Partner · 24 June 2026Joint community awareness forum at Al Warqa Majlis to protect senior citizens and promote their rights, dignity, and safety, aligned with World Elder Abuse Awareness Day and Year of the Family.
• Nissan Middle East / AWR AutomotivecoreGTM or Marketing Partner · 19 June 2026Partnership for 'Drive with Awareness' interactive traffic awareness quiz campaign offering two Nissan vehicles as prizes to participants testing their traffic knowledge.
• British Orchard NurserysupportingGTM or Marketing Partner · 19 June 2026Partnership for workplace nurseries at Dubai Police facilities as part of British Orchard Nursery's expansion with government entities.
• Roads and Transport Authority (RTA) - Heavy Vehicle SafetycoreStrategic or Co-development Partner · 17 June 2026Collaborative plan to reduce heavy vehicle crashes and improve road safety through accident data analysis to identify risk factors and implement preventive measures.
• Roads and Transport Authority (RTA)coreStrategic or Co-development Partner · 27 April 2026Launch of Personal Mobility Monitoring Unit to regulate bicycles and e-scooters citywide, aligning with Executive Council Resolution No. 13 of 2022 governing personal mobility device use.
• Performance Plus Motors (VOYAH)supportingStrategic or Co-development Partner · 26 April 2026Partnership to add VOYAH FREE luxury electric patrol vehicle to Dubai Police fleet with Extended Range Electric Vehicle technology providing up to 1,357 km of combined range.
• Lari ExchangesupportingGTM or Marketing Partner · 19 April 2026Cooperation agreement expanding Esaad card benefits with 50% reduction on Travel Flex card issuance fees and 20% discounts on foreign currency exchange and local bank transfer fees.
• 40+ Government and Private Sector EntitiescoreStrategic or Co-development Partner · 22 March 2026Strategic anti-fraud initiative led by Crime Prevention Department with 40+ government, semi-government, and private sector entities to raise community awareness about fraud crimes exploiting modern communication technologies.
• Rental Disputes Center (RDC)coreTechnology or Integration · 17 March 2026Digital integration system to accelerate judicial and criminal procedures, streamline fee payments for rental cases, and enable real-time monitoring of digital transactions between enforcement measures and criminal procedures.

Scale indicators20 records

Recent moves6 records

Expansion highlights11 records

Others

• INTERPOL: Global law enforcement cooperation network relevant to Dubai Police's international operations and extradition work (e.g., the Daniel Kinahan arrest). Comparable on cross-border coordination rather than direct service delivery.
• Federal Bureau of Investigation (FBI): International law enforcement partner explicitly named as a co-lead in Dubai Police's Tri-Force Sentinel operation. Comparable on cross-border intelligence and enforcement cooperation, though FBI operates at a federal/national level rather than as a city police force.

Regional players

• Royal Canadian Mounted Police (RCMP): National-level police force with federal/local hybrid mandate, similar mix of patrol, investigation, and international liaison functions. Operates in a different geography with different legal framework, making it a regional peer for governance-model comparison.

Direct peers

• Singapore Police Force: Globally recognized leader in smart policing with heavy AI and digital service adoption, comparable emphasis on community engagement, and similar reliance on command-and-control integration. Often cited alongside Dubai Police as a benchmark for technology-forward urban policing.
• Abu Dhabi Police: Sister UAE police force operating in the neighboring emirate of Abu Dhabi with comparable mandate, smart-policing investments, and federal oversight under the UAE Ministry of Interior. Most directly comparable to Dubai Police in scale, mandate, and technology ambitions.
• Sharjah Police: UAE emirate-level police force operating under the same federal framework as Dubai Police with a smaller jurisdiction but overlapping service portfolio and technology priorities.

Broad incumbents

• Metropolitan Police Service (London): Major metropolitan UK police force with comparable scale, public-visibility profile, and breadth of services. Operates within a broader UK policing ecosystem rather than as an independent agency, making it a broad incumbent comparable on scope but not governance.
• New York City Police Department (NYPD): Large urban municipal police force with comparable scale of operations, broad public-safety mandate, and ongoing investments in technology and analytics. Wider portfolio and different governance structure make it a broad incumbent rather than a direct peer.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat6 records

Key risks5 records

Key highlights7 records

Customer concentration

• Xx.com/DubaiPoliceHQ

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles14 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Dubai Police