Cambridge Memorial Hospital

What Cambridge Memorial Hospital does

Cambridge Memorial Hospital (CMH) is a publicly funded, full-service acute care hospital located at 700 Coronation Blvd., Cambridge, Ontario, serving the communities of Cambridge, North Dumfries, and the broader Region of Waterloo. Founded in 1888 and incorporated under Ontario's public healthcare legislation, it is funded primarily through the Ontario Health Insurance Plan (OHIP) and Ontario Health, with capital equipment funded 100% by community donations through the Cambridge Memorial Hospital Foundation. Following a historic multi-year capital redevelopment project completed in January 2025 — the single largest healthcare investment in Cambridge and North Dumfries history — CMH expanded from 147 to 217 beds (80% single-occupancy with hospital-wide negative pressure capacity) across nearly 400,000 sq ft of new construction and refurbished space.

The hospital's service portfolio spans core acute care (Emergency with 40 stretchers and 5 specialty bays, Surgery with 8 operating rooms, a 14-bed ICU, Diagnostic Imaging with CT, SPECT-CT, MRI, Fluoroscopy/X-ray, Mammography, Nuclear Medicine and Bone Mineral Densitometry, Laboratory, Pharmacy, Mental Health, and Maternal/Newborn care) and specialized regional programs including the Regional Liver Health Centre, the OBSP Breast Assessment Site, Endoscopic Ultrasound (the only hospital in Waterloo Wellington offering EUS), advanced breast reconstruction procedures (DUG free flap and innervated DIEP), a Sleep Clinic, a Pain Clinic, and a Medical Day Clinic equipped with first-in-Ontario BD Site-Rite 9 PICC-line technology. AI capabilities are layered across clinical operations, with Rho (by 16 Bit) screening low bone mineral density on 80% of x-rays for patients 50+, Heidi AI in the Emergency Department, a Real Time Location System for newborn and asset security, an AI-enabled OR supply tool co-developed with the University of Waterloo, and participation in Scale AI's national discharge-planning collaboration.

CMH's business model is a publicly funded, regulated healthcare delivery model: services covered by OHIP are not directly billed to patients, with selective ancillary fee streams (e.g., parking, Upcycle Thrift Shop proceeds via the Volunteer Association). Patient access is coordinated through Ontario Health Teams (KW4, Cambridge North Dumfries, Guelph Wellington), physician referrals, and the Ontario Health atHome system; backlogs in endoscopy and cataract have been addressed through channel partnerships with Tri-City Colonoscopy Clinic and Clear Vision Surgical, and EUS specimen analysis is performed by St. Michael's Hospital Toronto. The organization employs more than 1,600 health-care professionals and staff alongside 250 physicians and roughly 500 volunteers, is led by President & CEO Patrick Gaskin with a Board of Directors, and has no parent company or public listing. Recent growth has been capital-, capacity-, and technology-led, with brand momentum reflected in a jump from #233 (2025) to #51 (2026) on Forbes Canada's Best Employers list.

Name

Cambridge Memorial Hospital

Legal name

Cambridge Memorial Hospital

Website

https://cmh.org

Company type

Private

Founded year

1949

Operating status

Operating

Headcount range

1,001–5,000 employees

Short description

Cambridge Memorial Hospital is a publicly funded full-service acute care hospital in Cambridge, Ontario, serving Cambridge, North Dumfries, and the Region of Waterloo through Emergency, Surgery, ICU, Maternal/Child, Mental Health, Diagnostic Imaging, and specialized regional programs supported by the OHIP-funded Ontario public healthcare system.

Ownership category

akta.pro rank

Product category

Acute Care Hospital Services

NAICS

General Medical and Surgical Hospitals (62211)

SIC

Services-General Medical & Surgical Hospitals, Nec (8062)

akta.pro primary industry

Critical Access & Rural Hospitals (HLAFAAAG)

akta.pro secondary industry

Ambulatory Oncology Centers (Outpatient Chemo/Radiation) (HLAFABAI)

Keywords

• Acute care hospital
• Emergency medical services
• Diagnostic imaging
• Surgical services
• Cancer care programs

Headquarters

HQ city

Cambridge

HQ country

United States

HQ region

North America

Offices2 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Supply Chain, Technology or R&D, Marketing or Sales, Others

Revenue model

1. Ontario Health Insurance Plan (OHIP): As a public hospital in Ontario, CMH receives the majority of its operational funding through the Ontario Health Insurance Plan (OHIP) for insured medical services. Funding is allocated through Ontario Health and the Ministry of Health.
2. Community Donations and Foundation Support: 100% of all hospital equipment is funded by community donations through the Cambridge Memorial Hospital Foundation. The Foundation runs seasonal appeals, monthly giving programs, and capital campaigns.

Go-to-market motion2 records

Distribution channels5 records

Marketing channels8 records

Core offering

Cambridge Memorial Hospital is a public acute care hospital providing comprehensive inpatient and outpatient clinical services to residents of Cambridge, North Dumfries, and the Region of Waterloo. Its core offering spans emergency care, surgery, ICU, maternal and newborn care, mental health, cancer care, diagnostic imaging, laboratory, pharmacy, and several specialized regional programs (Regional Liver Health Centre, OBSP Breast Assessment Site, Endoscopic Ultrasound, advanced breast reconstruction). Services are funded primarily through OHIP and supported by community donations through the CMH Foundation.

Product overview

Cambridge Memorial Hospital is a full-service acute care hospital providing comprehensive healthcare services to Cambridge, North Dumfries, and the Region of Waterloo. The hospital offers a broad portfolio of clinical services organized around core hospital care (Emergency, Surgery, Diagnostic Imaging, ICU, Laboratory, Pharmacy), specialized programs (Regional Liver Health Centre, OBSP Breast Assessment Site, Endoscopic Ultrasound, Cancer Care, Mental Health, Neurology, Cardio-Pulmonary, Sleep and Pain Clinics), and women's/children's health services. Following its 2025 capital redevelopment, CMH expanded to 217 beds with state-of-the-art facilities including 8 operating rooms, advanced diagnostic imaging, and AI-powered innovations like Rho for bone density screening, Heidi AI for ED documentation, and real-time location tracking. The hospital integrates digital health tools for patient record access and operates community support services through its volunteer association.

Differentiator

Problem solved

Functional benefit

Products and services

• Emergency Services
• Surgical Services
• Diagnostic Imaging
• Intensive Care Unit
• Women's and Children's Health
• Mental Health Services
• Regional Liver Health Centre
• OBSP Breast Assessment Site
• Endoscopic Ultrasound Service
• Cancer Care
• Cardio-Pulmonary Services
• Sleep Clinic
• Pain Clinic
• Neurology
• Laboratory Services
• Pharmacy Services
• Acute Rehabilitation Program
• Medical Day Clinic

Quantifiable outcome

• Organ donor conversion rate of 75% for 2022-23, exceeding 63% target
• +8 more outcomes

Named customers8 records

Segments5 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

AI capability8 records

Feature12 records

Partnerships

16 partnerships are on record, tiered core and minor.

• Scale AIcoreTechnology or Integration · 3 June 2026CMH joined a national AI collaboration led by Scale AI to support earlier discharge planning, aimed at improving patient flow and operational efficiency.
• MACcelerate at McMaster UniversityminorStrategic or Co-development Partner · 30 March 2026Partnership hosting the HealthTech Innovation Showcase at CMH, bringing six startups presenting solutions to clinicians and healthcare teams. Awarded Reimagine Community Health Award to Skopien and eyeCyou; Wonder Guard received Greatest Impact on Patients award.
• Mattel Inc. / Breakthrough T1DminorStrategic or Co-development Partner · 19 January 2026Partnership providing Barbie dolls equipped with continuous glucose monitors and insulin pumps to children diagnosed with Type 1 Diabetes at CMH. The initiative helps educate and comfort young patients during diagnosis. Dolls are donated through the CMH Foundation wish list.
• BD (Becton, Dickinson and Company)coreTechnology or Integration · 17 December 2025CMH's Medical Day Clinic is the first in Ontario (and second in Canada) to receive the BD Site-Rite 9 Ultrasound System upgrade for PICC line insertions. The system features magnetic tracking for real-time catheter placement confirmation, reducing need for extra chest x-rays.
• Liver Awareness FoundationcoreStrategic or Co-development Partner · 15 December 2025Early Signals Initiative - an education effort designed to open a stigma-free conversation with young adults about liver risks. CMH Regional Liver Health Centre is the first participating clinic to receive the Early Signals Resource Package, providing clinical teams with evidence-informed educational tools for young adults about lifestyle-related liver risks.
• University of WaterloocoreStrategic or Co-development Partner · 27 May 2025CMH and University of Waterloo collaborated on an AI-enabled operating room supply tool, combining academic research capabilities with clinical application needs.
• Project SEARCHminorStrategic or Co-development Partner · 4 December 2024Project SEARCH school-to-work transition program implemented at CMH, developed at Cincinnati Children's Hospital Medical Center in 1996 and implemented in over 750 sites worldwide. Provides students with disabilities hands-on work experience within the hospital setting across departments including Food Services, Environmental Services, Stores, Administration, Medical Day Clinic, and Diagnostic Imaging.
• KW Habilitation and Waterloo Catholic District School BoardminorStrategic or Co-development Partner · 4 December 2024Partners supporting the Project SEARCH program at CMH. KW Habilitation provides skills trainers and WDCSB provides instructors on site supporting interns as they learn roles and integrate into the organization's culture.
• University of GuelphcoreStrategic or Co-development Partner · 4 April 2024University of Guelph researchers partnered with CMH for a study to examine whether having a facility dog in hospitals helps retain staff and improve their mental well-being. The research will follow Ember, who has been working exclusively with hospital staff since 2022 to reduce work-related stress.
• Ontario Health Teams (KW4, Cambridge North Dumfries, Guelph Wellington)coreStrategic or Co-development Partner · 7 December 2023Regional partnership across Ontario Health Teams to create the 'Know Your Care Options' website and guide (knowyourcareoptions.ca) to help communities find the right care at the right time. Addresses the issue of 65,000+ people without a family doctor across Waterloo and Wellington regions.
• 16 BitcoreTechnology or Integration · 22 November 202316 Bit partnered with CMH to deploy Rho, a Health Canada-approved AI-driven screening tool that assesses low bone mineral density using routinely acquired x-rays in patients aged 50+. CMH is the first Ontario hospital to use this technology clinically. Rho can analyze 80% of all x-rays performed and screened over 50,000 patients in its first year.
• St. Michael's Hospital TorontocoreTechnology or Integration · 21 November 2022Specimen analysis partnership for EUS specimens. St. Michael's Hospital in Toronto is one of few laboratories in Ontario specializing in analyzing specimens collected from Endoscopic Ultrasound procedures. This partnership enabled CMH to become the only hospital in Waterloo Wellington offering EUS.
• National Service Dogs (NSD)coreStrategic or Co-development Partner · 3 August 2022NSD provided CMH with Ember, a National Service Dog certified facility dog. CMH is the first in Canada to have a dedicated NSD-certified facility dog placed in a hospital. NSD is responsible for Ember's training, certification, and ongoing support. Discussions are underway with University of Guelph to formally evaluate the program's impact.
• Clear Vision SurgicalcoreStrategic or Co-development Partner · 10 March 2022Partnership to increase access to cataract surgery for patients within Cambridge, North Dumfries and the Region of Waterloo. Of the 1,922 backlogged cases at CMH (as of Feb 2022), 1,337 were for cataract surgeries. Moving some cataract surgeries to CVS frees up surgery staff to address other deferred procedures.
• Tri-City Colonoscopy CliniccoreStrategic or Co-development Partner · 24 August 2021Partnership to provide the community and Region of Waterloo with increased access to GI endoscopy procedures. Proposal was submitted to Ontario Health to address the backlog of 1,600+ endoscopy cases created by the pandemic. By transferring medically appropriate low-complexity cases, CMH expected to offset as many as 500 cases. All Tri-City physicians also practice at CMH.
• Ontario HealthcoreStrategic or Co-development PartnerOntario Health funded and approved the proposal from CMH and Tri-City Colonoscopy Clinic to address pandemic-related endoscopy backlogs through a collaborative care model.

Scale indicators14 records

Recent moves11 records

Expansion highlights6 records

Direct peers

• Grand River Hospital: Multi-site acute care hospital located in Kitchener, part of the same Waterloo Wellington health system as CMH. Closest regional peer in terms of geography, patient population, and service mix, and part of the same KW4 Ontario Health Team partnership referenced in CMH's data.
• St. Mary's General Hospital: Community acute care hospital in Kitchener, Ontario, within the Region of Waterloo. Directly comparable to CMH in size, scope, and public-system funding model, serving an overlapping patient base within the same Ontario Health Team network.
• Guelph General Hospital: Acute care hospital in Guelph serving Wellington County, adjacent to CMH's Waterloo Wellington region. Directly comparable in scale and as a partner in the Guelph Wellington Ontario Health Team; provides overlapping diagnostic, surgical, and emergency services.
• Southlake Regional Health Centre: Regional acute care hospital in Newmarket, Ontario, serving York Region. Comparable in bed count (~400 beds), full-service acute care profile, and recent capital expansion, with similar AI/digital health modernization initiatives and community foundation funding model.
• Oakville Trafalgar Memorial Hospital: Halton Healthcare's flagship community hospital in Oakville, Ontario. Comparable in size and service mix to CMH, and specifically referenced as a destination CMH patients previously had to travel to for EUS, making it a directly comparable regional acute care peer.
• North York General Hospital: Large community acute care hospital in Toronto, frequently cited among Canada's top community hospitals. Comparable bed count and acute care service profile, and similarly recognized for innovation, patient experience, and employer branding.
• Brampton Civic Hospital (William Osler Health System): Large multi-site community health system serving one of Canada's fastest-growing regions. Comparable in scale, publicly funded model, and reliance on community fundraising for equipment, with a similar full-service acute care portfolio including a regional cancer centre.

Broad incumbents

• St. Michael's Hospital (Unity Health Toronto): Academic acute care hospital in downtown Toronto, an existing CMH partner (EUS specimen analysis). Larger and broader in scope, with research and teaching mandates; relevant as the upstream referral and laboratory partner for CMH's EUS service.
• Hamilton Health Sciences: Multi-hospital academic health system in Hamilton, Ontario. Serves as a tertiary referral destination for complex cases from the Waterloo Wellington region, and is a McMaster University teaching partner similar to CMH's medical education relationships.
• Trillium Health Partners: Large multi-site hospital system in Mississauga and west Toronto, another destination CMH patients previously travelled to for advanced services. Comparable publicly funded model and large regional catchment, with a broader ambulatory and specialty footprint.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks5 records

Key highlights6 records

Customer concentration

• Xx.com/_cmhospital
• YouTubeyoutube.com/@ourCMH
• Facebookfacebook.com/cambridgememorialhospital
• LinkedInca.linkedin.com/company/cambridgememorialhospital
• Instagraminstagram.com/cambridge_memorial_hospital/?hl=en

Compliance6 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles16 records

Funding overview

Funding rounds

Investors

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M&A

Investments

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Frequently asked questions about Cambridge Memorial Hospital