Setech
Setech Supply Chain Solutions, LLC is a privately held provider of MRO and indirect material supply chain management services to industrial and manufacturing enterprises globally, offering advisory consulting, its MySupplyHub cloud ERP (powered by Acumatica), managed services, and Reliability as a Service with operations across the US, Mexico, China, India, and Europe.
- Company typePrivate
- Founded1982
- HeadquartersMurfreesboro, United States
- Headcount101–250
- GTM typeB2B
- OfferingServices
What Setech does
Setech Supply Chain Solutions, LLC is a privately held supply chain services provider founded in 1982 in Murfreesboro, Tennessee, originally as a manufacturer of automation equipment and aircraft components (later expanding into medical implants and surgical hand tools). The company pivoted into third-party indirect material management services in 1988 when it began managing Blue Print Tooling and OEM Spares programs at the SATURN facility in Spring Hill, Tennessee — a program that continued for over 20 years. The company's legal entity is Setech Supply Chain Solutions, LLC, currently headquartered at 32 N. Main St, STE 304, Belmont, North Carolina. Operations have since been established across the United States, Mexico, China, India, and Europe to serve multinational manufacturing clients.
Setech's portfolio is structured as a continuum from advisory consulting through SaaS technology to fully managed outsourced services. The core technology is MySupplyHub, a customized cloud-based ERP platform built on Acumatica and purpose-designed for items with stochastic demand patterns such as MRO supplies and indirect materials; the company claims it delivers an annual 3:1 ROI to customers. In 2016, Setech expanded with Reliability as a Service (RaaS), an outsourced predictive maintenance offering using certified technicians to detect failures early and minimize plant downtime. The company also applies a proprietary "Lean Operation Approach" methodology targeting eight waste categories (Defects, Overproduction, Transportation, Waiting, Inventory, Motion, Processing, Skills). Setech reports cumulative client impact metrics of $373M in cost savings, $3B in purchases managed, and $1B in inventory under management.
Setech monetizes through three revenue streams: managed/outsourced supply chain services (handling indirect material management, storeroom management, and reliability on behalf of clients), SaaS subscriptions for MySupplyHub (either standalone or bundled into managed service engagements), and advisory/consulting engagements covering assessment, gap analysis, strategic planning, and follow-up audits. Pricing is custom-quoted based on engagement scope under multi-year contracts. Go-to-market is direct enterprise field sales with a consultative approach targeting industrial and manufacturing customers requiring MRO and indirect material supply chain optimization. Leadership consists of CEO Bill Shriver (former Capgemini VP and Ernst & Young Partner with Toyota Production System roots at General Motors) and VP of Operations Mike Salyers (with the company since 1998, personally managing inventories exceeding $35M and procurement flows exceeding $20M annually).
Setech firmographics
Firmographics- Name
- Setech
- Legal name
- Setech Supply Chain Solutions, LLC
- Website
- https://setech.com
- Company type
- Private
- Founded year
- 1982
- Operating status
- Operating
- Headcount range
- 101–250 employees
- Short description
- Setech Supply Chain Solutions, LLC is a privately held provider of MRO and indirect material supply chain management services to industrial and manufacturing enterprises globally, offering advisory consulting, its MySupplyHub cloud ERP (powered by Acumatica), managed services, and Reliability as a Service with operations across the US, Mexico, China, India, and Europe.
- Ownership category
- akta.pro rank
Setech industry classification
Industry- Product category
- Supply Chain Management Services
- NAICS
- Process, Physical Distribution, and Logistics Consulting Services (541614), Management Consulting Services (54161)
- SIC
- Services-Facilities Support Management Services (8744), Services-Prepackaged Software (7372)
- akta.pro primary industry
- Supply Chain Risk, Resilience & Business Continuity (BPAHAHAH)
- akta.pro secondary industry
- DevOps, SRE & Platform Engineering Consulting (BPAHAEAK)
Keywords
Where Setech is headquartered
LocationHeadquarters
- HQ city
- Murfreesboro
- HQ country
- United States
- HQ region
- North America
Offices4 records
Markets served
Setech business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Operations, Technology or R&D, Marketing or Sales
Revenue model
- Managed Services / Outsourced Services: Fully managed supply chain management services where Setech operates as an outsourced partner handling indirect material management, storeroom management, and reliability services for clients.
- Software-as-a-Service (SaaS): Cloud-based MySupplyHub ERP platform delivered as SaaS subscription, providing customers with supply chain technology without infrastructure investment. Part of managed service offering or standalone.
- Advisory / Consulting Services: Strategic consulting engagements including assessment, gap analysis, strategic planning, advisory engagement, and follow-up audits to improve client supply chain operations.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Other | Multi-year contract | Custom enterprise pricing based on service scope |
Go-to-market motion1 record
Distribution channels2 records
Marketing channels4 records
Setech product offering
Product offeringCore offering
Setech provides supply chain optimization solutions for industrial and manufacturing clients, combining advisory/consulting engagements, a cloud-based ERP platform (MySupplyHub, powered by Acumatica) for MRO and indirect material management, and fully managed or outsourced supply chain operations. Its offerings span direct and indirect supply chain services, the proprietary Lean Operation Approach methodology, and Reliability as a Service (RaaS) outsourced predictive maintenance delivered by certified technicians.
Product overview
SETECH offers a platform-plus-modules architecture centered on MySupplyHub, a cloud-based ERP platform powered by Acumatica that delivers annual 3:1 ROI. This core platform is complemented by SETECH RaaS (Reliability as a Service), which provides outsourced predictive maintenance capabilities. The portfolio also includes direct and indirect supply chain solutions, consulting/advisory services, and fully managed/outsourced services. Together, these offerings address the complete spectrum of supply chain management challenges from advisory consulting through software-as-a-service to fully managed operations, with documented key metrics of $373M in cost savings, $3B in purchases managed, and $1B in inventory managed.
Differentiator
Problem solved
Functional benefit
Brands
- MySupplyHub: A customized, cloud-based ERP platform powered by Acumatica that enables annual 3:1 ROI for customers. Available as part of managed service offering or Software-as-a-Service (SaaS).
- Reliability as a Service (RaaS)
Products and services
- MySupplyHub Customized cloud-based ERP platform powered by Acumatica, designed to deliver an annual 3:1 ROI to customers and purpose-built for items with stochastic demand patterns such as MRO and indirect materials. Available as part of Setech's managed service offering or as a standalone SaaS subscription.
- Reliability as a Service (RaaS) Outsourced predictive maintenance service launched in 2016 that uses proven technology and certified technicians to improve equipment availability by detecting failures early enough to locate spare parts in the supply chain and plan repairs with minimal impact to plant output.
- Supply Chain Solutions (Direct & Indirect) Proven supply chain practices that assess current state scenarios and efficiently and accurately identify performance gaps within four aspects of operations: People, Process, Product, and Systems. Includes Direct Supply Chain and Indirect Supply Chain services for industrial manufacturers.
- Managed Services (Outsourced Supply Chain Operations) Fully managed or outsourced supply chain management services where Setech operates as an outsourced partner handling indirect material management, storeroom management, and reliability services for clients, including Blue Print Tooling and OEM Spares programs.
- Advisory / Consulting Services Consulting engagements for supply chain management challenges that include assessment, gap analysis, strategic plan development, advisory engagement, and follow-up audits.
Quantifiable outcome
- Annual 3:1 ROI delivered through MySupplyHub platform
- +4 more outcomes
Companies that use Setech
Customer profileSegments3 records
Ideal customer profiles2 records
Setech technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration1 record
Feature3 records
Setech partnerships and signals
Strategic signalPartnerships
One partnership is on record.
- AcumaticacoreAcumatica provides the cloud-based ERP platform that powers Setech's MySupplyHub solution. MySupplyHub, powered by Acumatica, is a customized cloud-based ERP platform that enables annual 3:1 ROI for customers. Available as part of Setech's managed service offering or standalone SaaS subscription. This integration enables Setech to deliver supply chain management solutions specifically designed for stochastic demand patterns in MRO and indirect material.
Scale indicators5 records
Recent moves5 records
Expansion highlights5 records
Setech competitors and assessment
Company assessmentBroad incumbents
- SAP Ariba: Incumbent procurement platform embedded within the SAP ecosystem, addressing indirect material and MRO spend at large enterprises. Sets the baseline against which Acumatica-based offerings like MySupplyHub must differentiate.
- Accenture: Operates one of the largest supply chain management consulting practices globally, including indirect spend and operations transformation. Competes with Setech for large enterprise supply chain outsourcing and managed services deals.
- Genpact: Large-scale provider of supply chain and procurement managed services, including indirect material and MRO support for global manufacturers. Overlaps directly with Setech's managed services and consulting lines.
- Capgemini: Global consulting and digital services firm with a significant supply chain and procurement practice. Setech's CEO Bill Shriver was previously a VP at Capgemini, and Setech competes for the same enterprise supply chain transformation mandates at smaller scale.
- Infosys BPM: Large-scale procurement and supply chain BPO arm of Infosys, offering managed services and digital procurement across global enterprises. Competes with Setech's managed services line, especially on cost-sensitive offshored engagements.
Direct peers
- Ivalua: Procurement and spend management SaaS vendor with strong indirect material and supplier management capabilities. Competes with MySupplyHub as a packaged alternative for MRO and indirect spend optimization.
- Coupa Software: Cloud-based spend management platform covering indirect procurement and supplier management. Represents the SaaS-native competitive vector to Setech's MySupplyHub platform in the same buyer category.
- GEP Worldwide: GEP provides procurement and supply chain managed services and software (SMART by GEP) for direct and indirect spend. It is the closest scaled analog to Setech's combined advisory/SaaS/managed offering in indirect material management.
- Jaggaer: Procurement and supplier management platform with deep indirect material and MRO use cases. Directly overlaps with the MySupplyHub product positioning and competes for the same mid-market and enterprise manufacturing buyers.
Emerging players
- o9 Solutions: Cloud-native planning platform with growing presence in supply chain operations and MRO analytics. Adjacent competitor to MySupplyHub where buyers evaluate modern supply chain planning and execution tools.
Market position
Strengths4 records
Weaknesses5 records
Competitive moat4 records
Key risks6 records
Key highlights6 records
Customer concentration
Setech social profiles
Digital presenceSetech financial estimates
Financial estimateRevenue estimate
Valuation estimate
Setech leadership team
Management profileNumber of profiles
Profiles2 records
Setech funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Setech M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Setech
What does Setech do?
Setech provides supply chain optimization solutions for industrial and manufacturing clients, combining advisory/consulting engagements, a cloud-based ERP platform (MySupplyHub, powered by Acumatica) for MRO and indirect material management, and fully managed or outsourced supply chain operations. Its offerings span direct and indirect supply chain services, the proprietary Lean Operation Approach methodology, and Reliability as a Service (RaaS) outsourced predictive maintenance delivered by certified technicians.
Is Setech a public or private company?
Setech is a private company. It is classified as management employee owned and is currently operating.
When was Setech founded?
Setech was founded in 1982. It employs 101 to 250 people.
Where is Setech based?
Setech is headquartered in Murfreesboro, United States, in the North America region.
How does Setech make money?
Three revenue lines are on record. Managed Services / Outsourced Services are the primary driver. The others are software-as-a-Service (SaaS) and advisory / Consulting Services.
Who are Setech's main competitors?
Broad incumbents on record are SAP Ariba, Accenture, Genpact, Capgemini and Infosys BPM. Direct peers are Ivalua, Coupa Software, GEP Worldwide and Jaggaer. o9 Solutions is listed as an emerging player.
Does Setech have an API?
No public API is recorded for Setech.
What industry is Setech in?
Setech's product category is Supply Chain Management Services. Its primary akta.pro industry code is BPAHAHAH, Supply Chain Risk, Resilience & Business Continuity, with a secondary code of BPAHAEAK, DevOps, SRE & Platform Engineering Consulting. Its NAICS code is 541614 and its SIC code is 8744.