Suma Soft
Suma Soft is a Pune-based, privately held IT services and BPM firm founded in 2000, delivering application development, cloud, ServiceNow, cybersecurity, and Digital Public Infrastructure services to enterprises from startups to Fortune 500 across healthcare, finance, logistics, and government verticals in India, the US, and Europe.
- Company typePrivate
- Founded2000
- HeadquartersPune, India
- Headcount1,001–5,000
- GTM typeB2B
- OfferingServices
What Suma Soft does
Suma Soft is a privately held IT services and consulting firm headquartered in Pune, India, with a US sales subsidiary in Palm Harbor, Florida. Founded in 2000, the company delivers three integrated service lines: application services (Microsoft technologies, open source development, mobile apps, DevOps, AI-enabled testing, modernization), business process management (healthcare BPO, logistics BPO, finance and accounting, customer support, OCR), and digital services (ServiceNow consulting, cloud migration across AWS/Azure/GCP, CRM implementations on Salesforce and Microsoft Dynamics 365, cybersecurity/VAPT). It serves clients ranging from startups to Fortune 500 companies across verticals including healthcare, banking and finance, logistics, automotive, e-commerce, government, and manufacturing.
The company combines partner-level credentials across Microsoft, ServiceNow, AWS, Google Cloud, and Salesforce with proprietary assets including the Dusmile field workforce platform, Daksh DEPA Validator for India's Digital Public Infrastructure, the O Rickshaw ONDC-based mobility application, and the Vanie call audit solution. Certified compliance posture includes ISO 27001, ISO 9001, STQC, CERT-IN empanelment, and HIPAA Business Associate Agreement compliance, supporting its positioning in regulated healthcare, government, and financial services work. Suma Soft has been certified as an empanelled certifier for India's Account Aggregator ecosystem, ABDM, and ONDC networks, giving it a niche regulatory role in India Stack implementations.
Revenue is generated via project-based professional services engagements and managed-services subscriptions (annual billing) priced on a custom-quote basis dependent on scope, technology stack, SLAs, and contract duration. Go-to-market is sales-led enterprise field sales augmented by consulting-led selling for ServiceNow, cloud migration, and digital transformation projects; marketing relies on blog content, case studies, webinars, LinkedIn, and industry events. Ownership remains with founders and management with no disclosed institutional investors, and the firm acquired CoreView Systems in September 2022 to expand enterprise product development and machine learning capabilities.
Suma Soft firmographics
Firmographics- Name
- Suma Soft
- Legal name
- Suma Soft Pvt. Ltd.
- Website
- https://sumasoft.com
- Company type
- Private
- Founded year
- 2000
- Operating status
- Operating
- Headcount range
- 1,001–5,000 employees
- Short description
- Suma Soft is a Pune-based, privately held IT services and BPM firm founded in 2000, delivering application development, cloud, ServiceNow, cybersecurity, and Digital Public Infrastructure services to enterprises from startups to Fortune 500 across healthcare, finance, logistics, and government verticals in India, the US, and Europe.
- Ownership category
- akta.pro rank
Suma Soft industry classification
Industry- Product category
- IT Services and Consulting
- NAICS
- Computer Systems Design and Related Services (54151), Business Support Services (5614), All Other Business Support Services (561499)
- SIC
- Services-Computer Programming, Data Processing, Etc. (7370), Services-Computer Programming Services (7371), Services-Computer Processing & Data Preparation (7374)
- akta.pro primary industry
- DevOps Consulting & Transformation (BPAEAKAA)
- akta.pro secondary industries
- Managed DevOps / Platform Operations (Run & Operate) (BPAEAKAO), Cloud-Native Enablement (Containers, Kubernetes, Service Mesh) (BPAEAKAE), Incident Response, On-Call & Operational Readiness (BPAEAKAL)
Keywords
Where Suma Soft is headquartered
LocationHeadquarters
- HQ city
- Pune
- HQ country
- India
- HQ region
- Asia
Offices2 records
Markets served
Suma Soft business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure
Revenue model
- Application Services: Revenue from custom software development, mobile application development (Android, iOS), legacy modernization, DevOps, software testing including AI-enabled testing, and AI/ML services.
- Business Process Management Services: BPM services including Healthcare BPO, Logistics BPO, Finance & Accounting management, Customer Support services, Claims Management, and OCR outsourcing.
- Cloud and Digital Services: Cloud migration, cloud testing, multi-platform support, CRM implementation (Salesforce, Microsoft Dynamics), E-Learning solutions, and enterprise mobility services.
- ServiceNow Implementation and Consulting: Comprehensive ServiceNow services including ITSM, ITOM, HR Service Delivery, Financial Management, GRC implementation, and managed services.
- Cybersecurity Services: VAPT services, cloud security, managed security, digital forensics, governance and compliance, and CERT-IN certification services.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Annual | Enterprise IT Services - Custom Quote |
| Other | Multi-year contract | Project-Based Professional Services |
Go-to-market motion2 records
Distribution channels3 records
Marketing channels6 records
Suma Soft product offering
Product offeringCore offering
Suma Soft is an IT services and consulting company delivering application development, business process management (BPM), and digital transformation services to enterprise clients. Core offerings span custom software development, cloud migration (AWS, Azure, GCP), ServiceNow consulting, Salesforce and Microsoft Dynamics 365 CRM services, cybersecurity (VAPT, managed security), RPA, and AI/ML services, alongside vertical BPO services for healthcare, logistics, and finance & accounting operations. The company also develops proprietary platforms (Dusmile, Daksh DEPA Validator) and productized solutions (O Rickshaw, Vanie) for India's Digital Public Infrastructure ecosystem.
Product overview
Suma Soft is an IT services and consulting company offering a comprehensive portfolio of application services, business process management services, and digital services. The company provides Microsoft Technologies and Open Source development services for next-generation application development, mobile app development for Android and iOS, DevOps CI/CD automation, and AI-enabled testing services. Their business services include Healthcare BPO, Logistics BPO, Finance and Accounting Management, RPA services, Cyber Security (VAPT, cloud security, managed security), and an extensive ServiceNow practice offering implementation, development, integration, migration, and managed services including Agentic AI. Their digital services span cloud platforms (AWS, Azure, GCP), CRM services (Salesforce, Microsoft Dynamics 365), E-learning, and the Dusmile field management platform. Specialized offerings include OCR outsourcing services and Digital Public Infrastructure services for India's Stack ecosystem (Account Aggregator, ABDM, Beckn Protocol, ONDC, e-KYC). Notable products include O Rickshaw (Pune's first ONDC mobility app) and Vanie (call audit solution).
Differentiator
Problem solved
Functional benefit
Products and services
- Microsoft Technologies Services Next-generation application development services built on Microsoft platforms including Microsoft Fabric, Power BI, Azure cloud, and related Microsoft enterprise tools, delivered for clients seeking cloud-native application modernization.
- Open Source Development Modern development approach using open-source frameworks and technologies for digital transformation initiatives, targeting enterprises seeking flexible, cost-effective application development.
- Mobile Application Development (Android/iOS) Development of scalable, cloud-ready mobile applications for Android and iOS platforms using industry best practices, for enterprises and product companies requiring native or cross-platform mobile experiences.
- DevOps Services DevOps consulting, implementation, and CI/CD services to automate and optimize software integration and deployment workflows, delivered to enterprises undergoing continuous delivery transformation.
- AI-Enabled Testing Services AI-powered software testing leveraging artificial intelligence for improved quality assurance and faster go-to-market delivery, offered to enterprises running complex application portfolios.
- Performance Testing Services Performance testing services including load testing, stress testing, soak testing, and volume testing at different application levels to ensure scalability and reliability for business-critical applications.
- Healthcare BPO Services Round-the-clock business process outsourcing for the healthcare industry including hospital administration, clinical operations support, and HIPAA-compliant patient data handling.
- Logistics BPO & Supply Chain Management Supply chain management and logistics BPO services for logistics companies, freight forwarders, and 3PL providers requiring operational automation and process optimization.
- Finance and Accounting Management Finance and accounting outsourcing services improving accounts payable and receivables through AI-driven process automation for finance teams and accounting departments.
- Customer Support Services Outsourced customer support services using technology to enhance customer experience, designed for enterprises seeking scalable customer interaction management.
- OCR Outsourcing Services Optical Character Recognition services achieving faster, accurate, and reliable data capture with advanced OCR technology and manual exception handling for document-heavy enterprises.
- RPA Services Robotic Process Automation services using AI-driven RPA tools for operational efficiency and business process automation, for enterprises automating repetitive back-office tasks.
- Cyber Security Services Comprehensive security services including VAPT assessment, cloud security, managed security, digital forensics, governance and compliance for enterprises requiring cybersecurity assurance and certifications.
- ServiceNow Services Full suite of ServiceNow implementation, development, integration, migration, consulting, and managed services including ITSM, ITBM, CSM, HR Service Delivery, and Agentic AI services, for enterprises adopting the ServiceNow platform.
- Cloud Services (AWS/Azure/GCP) Cloud migration, application development, and management services across Amazon Web Services, Microsoft Azure, and Google Cloud Platform for enterprises seeking multi-cloud transformation.
- Salesforce Services Comprehensive Salesforce services including consulting, implementation, customization, application development, integration, testing, migration, and managed support across Sales Cloud, Service Cloud, and Marketing Cloud.
- Microsoft Dynamics 365 Services Business process streamlining with superior BI, automation, and key customer insights using Microsoft Dynamics 365 CRM platform for sales, service, and marketing teams.
- Dusmile Platform Proprietary field service management platform simplifying operations for mobile workforce with features for tracking and managing field operations, for organizations coordinating distributed field teams.
- Digital Public Infrastructure Services India Stack ecosystem services including Account Aggregator, Ayushman Bharat Digital Mission (ABDM), Beckn Protocol, ONDC certification, e-KYC, and Verifiable Credentials for digital identity and data exchange.
- O Rickshaw Pune's first ONDC-based mobility application enabling rickshaw drivers to launch on the Open Network for Digital Commerce platform, serving as a productized showcase of ONDC participation.
- Vanie (Call Audit Solution) Innovative web application solution for call auditing and quality management in customer service operations, targeted at contact centers and customer support teams.
Quantifiable outcome
- 500+ projects delivered with 24x7 SOC Team Coverage
- +1 more outcomes
Companies that use Suma Soft
Customer profileNamed customers7 records
Segments8 records
Ideal customer profiles5 records
Suma Soft technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
AI capability10 records
Feature4 records
Suma Soft partnerships and signals
Strategic signalPartnerships
Six partnerships are on record, tiered minor and core.
- CoreView SystemsminorSuma Soft acquired CoreView Systems to integrate the team and leverage market opportunities for enterprise product development and machine learning solutions. The acquisition aimed to provide existing customers with expanded services.
- MicrosoftcoreSuma Soft is a certified Microsoft partner offering comprehensive Microsoft technology services including Azure cloud, Microsoft Fabric, Power BI, Microsoft Dynamics 365, and related Microsoft technology implementations and migrations.
- ServiceNowcoreSuma Soft is an authorized ServiceNow partner providing ITSM, ITOM, HR Service Delivery, Financial Management, GRC implementation, and managed services leveraging the ServiceNow platform.
- Amazon Web Services (AWS)coreSuma Soft provides AWS cloud migration, implementation, and managed services as part of their cloud services portfolio.
- Google Cloud PlatformcoreSuma Soft offers Google Cloud Platform services including migration, development, and managed services for GCP-based enterprise solutions.
- SalesforcecoreSuma Soft provides Salesforce consulting, implementation, customization, integration, migration, and managed support services across Sales Cloud, Service Cloud, and Marketing Cloud.
Scale indicators3 records
Recent moves6 records
Expansion highlights6 records
Suma Soft competitors and assessment
Company assessmentBroad incumbents
- Infosys: Global Indian IT services giant offering application development, BPM, cloud, ServiceNow consulting, and digital transformation to enterprises. Competes with Suma Soft on virtually the same enterprise RFPs but at much larger scale and brand recognition.
- Wipro: One of India's largest IT services companies providing cloud, cybersecurity, ServiceNow, and digital transformation across all major verticals. Competes with Suma Soft on enterprise engagements but at materially larger scale.
- LTIMindtree: Large-cap Indian IT services firm offering cloud, application development, ServiceNow consulting, and digital transformation to global enterprises. Direct overlap with Suma Soft's service portfolio at greater scale.
Direct peers
- Persistent Systems: Mid-sized Indian IT services firm with comparable offerings across cloud, application development, Salesforce, ServiceNow, and digital transformation. Closest like-for-like peer to Suma Soft in scale, vertical mix, and go-to-market.
- Mphasis: India-based IT services company serving BFSI, Healthcare, and Logistics with application, cloud, and cognitive services. Direct competitor for Suma Soft's primary verticals with overlapping ServiceNow and cloud practices.
- Cyient: India-headquartered IT and engineering services provider covering application development, cloud, and managed services across manufacturing, automotive, and BFSI. Comparable mid-tier scale and vertical alignment with Suma Soft.
- Hexaware Technologies: Mid-sized Indian IT services firm with cloud, automation, ServiceNow, and digital transformation offerings across BFSI, Healthcare, and Logistics. Closely comparable service portfolio and customer segment focus.
- Birlasoft: Indian IT services firm specializing in digital transformation, cloud, ERP, and industry-specific solutions for BFSI, Manufacturing, and Healthcare. Comparable scale and similar vertical specialization.
- Sonata Software: India-based IT services and BPM company with cloud migration, modernization, and managed services offerings. Similar mid-tier scale with overlapping Microsoft and ServiceNow practices.
- Coforge: Mid-tier Indian IT services firm with strong presence in BFSI, Travel, and Healthcare verticals, offering cloud, application, and digital engineering services. Comparable scale and service breadth to Suma Soft.
Market position
Strengths4 records
Weaknesses5 records
Competitive moat5 records
Key risks5 records
Key highlights6 records
Customer concentration
Suma Soft social profiles
Digital presenceSuma Soft compliance and trust
Trust signalCompliance6 records
Suma Soft financial estimates
Financial estimateRevenue estimate
Valuation estimate
Suma Soft leadership team
Management profileNumber of profiles
Profiles6 records
Suma Soft subsidiaries and ownership
Company hierarchySubsidiaries1 record
Suma Soft funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Suma Soft M&A and investment
M&A and investmentM&A1 record
Investments2 records
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Suma Soft
What does Suma Soft do?
Suma Soft is an IT services and consulting company delivering application development, business process management (BPM), and digital transformation services to enterprise clients. Core offerings span custom software development, cloud migration (AWS, Azure, GCP), ServiceNow consulting, Salesforce and Microsoft Dynamics 365 CRM services, cybersecurity (VAPT, managed security), RPA, and AI/ML services, alongside vertical BPO services for healthcare, logistics, and finance & accounting operations. The company also develops proprietary platforms (Dusmile, Daksh DEPA Validator) and productized solutions (O Rickshaw, Vanie) for India's Digital Public Infrastructure ecosystem.
Is Suma Soft a public or private company?
Suma Soft is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Suma Soft founded?
Suma Soft was founded in 2000. It employs 1,001 to 5,000 people.
Where is Suma Soft based?
Suma Soft is headquartered in Pune, India, in the Asia region.
How does Suma Soft make money?
Five revenue lines are on record. Application Services are the primary driver. The others are business Process Management Services, cloud and Digital Services, serviceNow Implementation and Consulting and cybersecurity Services.
Who are Suma Soft's main competitors?
Broad incumbents on record are Infosys, Wipro and LTIMindtree. Direct peers are Persistent Systems, Mphasis, Cyient, Hexaware Technologies, Birlasoft, Sonata Software and Coforge.
Does Suma Soft have an API?
No public API is recorded for Suma Soft.
What industry is Suma Soft in?
Suma Soft's product category is IT Services and Consulting. Its primary akta.pro industry code is BPAEAKAA, DevOps Consulting & Transformation, with a secondary code of BPAEAKAO, Managed DevOps / Platform Operations (Run & Operate). Its NAICS code is 54151 and its SIC code is 7370.