Jambo
Jambo is a Canadian Stakeholder Relationship Management (SRM) SaaS company, founded in 2018 and headquartered in Edmonton, that provides cloud-based stakeholder engagement, public consultation, and Indigenous relations software to government agencies and regulated industries globally.
- Company typePrivate
- Founded2018
- HeadquartersEdmonton, Canada
- Headcount11–50
- GTM typeB2B
- OfferingSoftware
What Jambo does
Jambo Corp is a privately held Canadian software company founded in 2018 and headquartered in Edmonton, Alberta, that sells a cloud-based Stakeholder Relationship Management (SRM) platform purpose-built for stakeholder engagement, public consultation, and Indigenous relations. The core product replaces spreadsheets and generic CRMs with a single secure system for logging every email, meeting, phone call, and site visit; tracking issues and commitments through to resolution; mapping stakeholders via embedded Esri ArcGIS Pro viewers; and producing timestamped regulatory reports, including pre-built Aboriginal Consultation Office reports for the Government of Alberta. The platform is ISO 27001:2022 and ISO 27017:2015 certified, GDPR compliant, WCAG 2.1 Level A conformant, and data is hosted in Canadian data centers with English and French availability.
The product portfolio comprises the Jambo SRM Platform, Jambo Secure AI (AI Summarize and AI Sentiment modules built on independent models that do not train on customer data), Jambo Insights (custom dashboards and analytics), Jambo Geospatial (Esri-powered mapping), a free Microsoft Outlook add-in for in-inbox email logging, and a public API with native integrations to Dynamics 365, ArcGIS Pro, and Zapier (connecting to 7,000+ applications). Named customers span Canadian federal and provincial governments and energy regulators, energy producers (TransAlta, AltaGas, ENGIE, Dominion Energy, Community Offshore Wind), miners (Skeena Resources, The Metals Company, Galore Creek), pulp and forestry (Mercer International, Weyerhaeuser), banking (KeyBank), healthcare (Alberta Health Services, Primary Care Alberta), policing (Edmonton and Calgary Police Services), and academia (University of Cambridge).
Revenue is generated through annual subscription SaaS contracts (quote-based enterprise pricing, 30-day payment terms, up to 5% renewal escalators) supplemented by professional services for implementation, customization, and systems integration. Go-to-market is sales-led with demo requests and 15-minute discovery calls as primary conversion mechanisms, executed by regional sales teams covering Canada, the US, Europe/UK, and Australia; the company operates across at least seven countries including the UK, Ireland, Australia, New Zealand, and the Middle East, with no disclosed channel or reseller model and no public pricing.
Jambo firmographics
Firmographics- Name
- Jambo
- Legal name
- Jambo Corp
- Website
- https://jambo.cloud
- Company type
- Private
- Founded year
- 2018
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Jambo is a Canadian Stakeholder Relationship Management (SRM) SaaS company, founded in 2018 and headquartered in Edmonton, that provides cloud-based stakeholder engagement, public consultation, and Indigenous relations software to government agencies and regulated industries globally.
- Ownership category
- akta.pro rank
Jambo industry classification
Industry- Product category
- Stakeholder Relationship Management Software
- NAICS
- Custom Computer Programming Services (541511), Computer Systems Design and Related Services (54151)
- SIC
- Services-Computer Programming, Data Processing, Etc. (7370)
- akta.pro primary industry
- Configuration Management Database (CMDB) Platforms (HDAEALAE)
- akta.pro secondary industry
- Configuration Management & CMDB Services (BPAEAJAK)
Keywords
Where Jambo is headquartered
LocationHeadquarters
- HQ city
- Edmonton
- HQ country
- Canada
- HQ region
- North America
Offices2 records
Markets served
Jambo business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Personnel, Technology or R&D, Marketing or Sales, Operations
Revenue model
- Software Subscription: Annual subscription-based SaaS model for access to the Jambo SRM platform. Billed annually per the Terms of Service. Custom pricing based on organizational size and requirements.
- Professional Services: Custom Services including implementation, customization, systems integration and API development, and other professional services as described in Statements of Work.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Annual | Quote-based enterprise pricing |
Go-to-market motion1 record
Distribution channels3 records
Marketing channels8 records
Jambo product offering
Product offeringCore offering
Jambo is a cloud-based Stakeholder Relationship Management (SRM) SaaS platform that lets stakeholder engagement, public consultation, and Indigenous relations teams log every interaction (email, meeting, call, site visit), track issues and commitments to resolution, and generate regulatory and consultation reports in seconds. The offering is complemented by an AI module (Secure AI for sentiment analysis and summarization), an Insights analytics module, an Esri-powered geospatial module, and integrations including a free Outlook add-in, a public API, and a Zapier connector.
Product overview
Jambo is a unified Stakeholder Relationship Management (SRM) software platform purpose-built for stakeholder engagement, public consultation, and Indigenous relations. The core Jambo SRM Platform serves as the central system for logging stakeholder interactions, managing issues and commitments, and generating compliance reports. The product portfolio includes Jambo Secure AI (AI Summarize and AI Sentiment modules for natural language processing and knowledge retrieval), Jambo Insights (custom dashboards and analytics), Jambo Geospatial (Esri-powered mapping), a free Outlook add-in for email logging, and a Public API for integrations. The platform is cloud-based, hosted in secure Canadian data centers, and available in English and French.
Differentiator
Problem solved
Functional benefit
Brands
- Jambo SRM (Stakeholder Relationship Management software): Purpose-built software for stakeholder engagement and consultation, enabling teams to track communications, manage issues and commitments, and prove compliance.
Products and services
- Jambo SRM Platform Cloud-based Stakeholder Relationship Management (SRM) software built for stakeholder engagement, public consultation, and Indigenous relations teams. Replaces spreadsheets and generic CRMs with a single secure platform for logging every interaction (email, meeting, phone call, site visit), tracking issues and commitments through to resolution, and generating regulatory and consultation reports. Sold as an annual subscription with custom enterprise pricing.
- Jambo Secure AI AI-powered add-on module delivering AI Summarize (concise summaries of communication notes) and AI Sentiment (automatic sentiment analysis across communications). Built on independent models that do not train on customer data, designed for security-sensitive government and regulated-industry customers.
- Jambo Insights Custom dashboards and analytics module for building line, bar, and pie charts from engagement data, monitoring project KPIs, and saving or sharing project-level dashboards. Designed for stakeholder engagement teams that need visualization and performance tracking on top of the core SRM data model.
- Jambo Geospatial Geospatial module providing built-in Esri map viewers for mapping stakeholders, visualizing where engagement is happening geographically, and identifying engagement gaps, clusters, or areas needing attention within the Jambo platform.
- Professional Services Custom professional services including implementation, customization, systems integration, and API development, delivered alongside the Jambo SRM subscription under Statements of Work for enterprise and government customers.
Quantifiable outcome
- UK government organization saved 350 hours per month on reporting
- +1 more outcomes
Companies that use Jambo
Customer profileNamed customers22 records
Segments6 records
Ideal customer profiles6 records
Jambo technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- Yes
- API docs
- API detail
Core technology
AI maturity
App detail
Integration4 records
AI capability3 records
Feature9 records
Jambo partnerships and signals
Strategic signalPartnerships
Two partnerships are on record, tiered core.
- EsricoreNative integration with Esri ArcGIS Pro for geospatial stakeholder visualization and mapping. Allows users to visualize stakeholder locations, identify engagement gaps, clusters, or areas needing attention within the Jambo platform.
- MicrosoftcoreFree Outlook add-in for direct email logging from inbox. Public API for direct integrations with Dynamics 365 and other Microsoft enterprise systems. Azure/AWS cloud infrastructure.
Scale indicators4 records
Recent moves6 records
Expansion highlights5 records
Jambo competitors and assessment
Company assessmentDirect peers
- Simply Stakeholders: Stakeholder engagement and consultation platform commonly compared head-to-head with Jambo on Jambo's own comparison pages. Competes directly for the same government and regulated-industry buyers with overlapping SRM functionality.
- Tractivity: Stakeholder engagement and consultation software listed as a direct Jambo alternative on Jambo's comparison pages. Targets the same public sector and infrastructure buyers with similar SRM feature sets.
- Bang the Table: Community and stakeholder engagement SaaS serving local governments, with strong public consultation and Indigenous-adjacent workflows. Closest larger-scale direct competitor to Jambo in the government SRM category.
- Granicus: Government technology suite including community engagement and consultation modules. Larger, established govtech player with overlapping stakeholder consultation capabilities that compete with Jambo in municipal and provincial accounts.
- Borealis Stakeholder Engagement: Stakeholder relationship management platform specifically called out as a Jambo comparison target. Operates in the same SRM niche serving regulated and resource-sector customers.
- CitizenLab: Civic engagement platform used by municipalities and public agencies for consultation and stakeholder input. Competes with Jambo in the public-sector community engagement segment, particularly in Europe and North America.
- StakeTracker: Stakeholder engagement software specifically listed as a Jambo alternative. Targets similar regulated-industry and government buyers with comparable SRM functionality.
Broad incumbents
- Microsoft Dynamics 365 Customer Engagement: Broader CRM platform that Jambo integrates with via public API. Represents the generic-CRM displacement risk: a large, well-funded incumbent with overlapping customer engagement capabilities against which Jambo must position its vertical SRM depth.
- Salesforce CRM: Dominant enterprise CRM platform that some buyers evaluate as a generalist alternative to purpose-built SRM. Sets the competitive ceiling for stakeholder-engagement use cases and a likely strategic acquirer profile for niche SRM players.
Emerging players
- Pol.is: Open-source, AI-assisted deliberation and consultation platform used by governments and civic-tech programs. Smaller-scale player focused on scalable public consultation, partially overlapping with Jambo's public consultation workflows.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat4 records
Key risks6 records
Key highlights7 records
Customer concentration
Jambo social profiles
Digital presenceJambo compliance and trust
Trust signalCompliance5 records
Jambo financial estimates
Financial estimateRevenue estimate
Valuation estimate
Jambo leadership team
Management profileNumber of profiles
Profiles4 records
Jambo funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Jambo M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Jambo
What does Jambo do?
Jambo is a cloud-based Stakeholder Relationship Management (SRM) SaaS platform that lets stakeholder engagement, public consultation, and Indigenous relations teams log every interaction (email, meeting, call, site visit), track issues and commitments to resolution, and generate regulatory and consultation reports in seconds. The offering is complemented by an AI module (Secure AI for sentiment analysis and summarization), an Insights analytics module, an Esri-powered geospatial module, and integrations including a free Outlook add-in, a public API, and a Zapier connector.
Is Jambo a public or private company?
Jambo is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Jambo founded?
Jambo was founded in 2018. It employs 11 to 50 people.
Where is Jambo based?
Jambo is headquartered in Edmonton, Canada, in the North America region.
How does Jambo make money?
Two revenue lines are on record. Software Subscription is the primary driver. The others are professional Services.
Who are Jambo's main competitors?
Direct peers on record are Simply Stakeholders, Tractivity, Bang the Table, Granicus, Borealis Stakeholder Engagement, CitizenLab and StakeTracker. Broad incumbents are Microsoft Dynamics 365 Customer Engagement and Salesforce CRM. Pol.is is listed as an emerging player.
Does Jambo have an API?
Yes. Jambo offers a public API that enables customers to integrate with external systems. The API supports direct integrations with tools such as Outlook, Zapier (connecting to over 7,000 other tools), ArcGIS Pro, and enterprise systems like Dynamics 365. The API is referenced as enabling seamless data flow and automation between Jambo and third-party platforms. Developer documentation is at www.jambo.cloud.
What industry is Jambo in?
Jambo's product category is Stakeholder Relationship Management Software. Its primary akta.pro industry code is HDAEALAE, Configuration Management Database (CMDB) Platforms, with a secondary code of BPAEAJAK, Configuration Management & CMDB Services. Its NAICS code is 541511 and its SIC code is 7370.