Centric
Centric is a Dutch IT services and software firm serving retail, financial sector, public sector, and logistics clients across 8 European countries with approximately 3,700 employees, offering proprietary platforms (Omnichannel Retail Suite, Locus WMS, Plan&Go TMS), managed IT outsourcing, staffing, and cybersecurity services.
- Company typePrivate
- Founded1992
- HeadquartersGouda, Netherlands
- Headcount1,001–5,000
- GTM typeB2B
- OfferingServices
What Centric does
Centric Netherlands B.V. is a privately held Dutch IT services and software company founded in 1992 and headquartered in Gouda, with operations across 8 European countries (Netherlands, Belgium, Germany, Lithuania, Norway, Romania, Sweden, Switzerland) and approximately 3,700 employees. The company generates revenue through four primary lines: managed IT outsourcing and infrastructure services, proprietary vertical software (retail, logistics, public sector), staffing of IT and financial professionals, and custom software development. Pricing is quote-based across most lines, with usage-based pricing applied to its Managed EDI product.
Centric's product portfolio centers on proprietary platforms — notably the Omnichannel Retail Suite (Omnichannel Business Platform plus inPosition POS), Locus WMS for warehouse management (deployed at Jumbo's e-fulfilment centers handling EUR 500M+ in online grocery sales), Plan&Go TMS for transport management, and Managed EDI (GS1 certified). IT outsourcing is anchored on Microsoft 365/Azure with Managed Modern Workplace, Modern Datacenter, and Modern Cloud offerings, complemented by Threat Detection & Response cybersecurity services and a Data & AI solutions portfolio. The company sells primarily through direct enterprise sales to four core verticals — retail, financial sector, public sector, and transport/logistics — supplemented by a Nordic Partner Network of 9 regional offices in Scandinavia.
Following a 2024 ownership change, Centric refreshed its executive team (CEO Hans van Waaijenburg, CFO Guido Winkelman, CISO Aart Jochem), acquired a controlling stake in hospitality-POS fintech Twelve in June 2025, and in 2026 co-founded the Dutch Cloud Alliance with KPN and other domestic ICT providers and launched a sovereign digital workplace with Nextcloud for the Dutch public sector. The company holds ISO 9001, ISO 14001, ISO 27001, GS1, and ISAE 3402 Type II certifications supporting its regulated enterprise and government go-to-market.
Centric firmographics
Firmographics- Name
- Centric
- Legal name
- Centric Netherlands B.V.
- Website
- https://centric.eu
- Company type
- Private
- Founded year
- 1992
- Operating status
- Operating
- Headcount range
- 1,001–5,000 employees
- Short description
- Centric is a Dutch IT services and software firm serving retail, financial sector, public sector, and logistics clients across 8 European countries with approximately 3,700 employees, offering proprietary platforms (Omnichannel Retail Suite, Locus WMS, Plan&Go TMS), managed IT outsourcing, staffing, and cybersecurity services.
- Ownership category
- akta.pro rank
Centric industry classification
Industry- Product category
- IT Services and Enterprise Software
- NAICS
- Software Publishers (51321), Custom Computer Programming Services (541511), Computer Systems Design and Related Services (54151), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518210), Business Support Services (5614)
- SIC
- Services-Prepackaged Software (7372), Services-Computer Programming, Data Processing, Etc. (7370), Services-Management Consulting Services (8742)
- akta.pro primary industry
- Workflow & Case Management (Human-Centric BPM) (HDAEAHAA)
- akta.pro secondary industries
- Software/Application Support (SaaS, Enterprise Apps) (BPAAACAC), Recommerce / C2C Marketplace Shipping & Label Services (TLAAAFAJ)
Keywords
Where Centric is headquartered
LocationHeadquarters
- HQ city
- Gouda
- HQ country
- Netherlands
- HQ region
- Europe
Offices5 records
Markets served
Centric business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure
Revenue model
- IT Outsourcing and Management Services: Cloud services, infrastructure management, end-user management, and managed services for retail. Flexible and scalable services ensuring customers don't worry about IT operations.
- Software Solutions: Standard business applications, custom software, migration projects, retail technology including POS and WMS systems, transport management, and EDI solutions
- Staffing Services: Temporary insourcing of IT professionals and multi-disciplinary teams including IT professionals, financial professionals, and cybersecurity specialists
- End User Services: Service Desk, Experience Desk, Workspace Management, and Field Service for financial sector clients
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Usage-based | Pay-as-you-go | Managed EDI platform with pay-per-use model |
Go-to-market motion2 records
Distribution channels4 records
Marketing channels10 records
Centric product offering
Product offeringCore offering
Centric is a Dutch-based IT services and software firm that delivers custom software development, IT outsourcing and management, professional staffing, cybersecurity, and data/AI solutions to enterprise and public sector clients. Its proprietary product portfolio includes the Omnichannel Retail Suite (with inPosition POS), Locus WMS and In&Out WMS warehouse management systems, Plan&Go TMS, Managed EDI, and Modern Workplace/Datacenter/Cloud services. The company combines vertical-specific software with managed services across retail, financial sector, transport & logistics, and public sector verticals.
Product overview
Centric offers a platform-plus-modules architecture centered on its own proprietary software products for retail, logistics, and public sector markets. The core Omnichannel Retail Suite includes the Omnichannel Business Platform (back-end system) and inPosition (POS system), supported by Locus WMS for warehouse management and Managed EDI for electronic data exchange. Transport operations are served by Plan&Go TMS and In&Out WMS. IT outsourcing services include Managed Modern Workplace (built on Microsoft 365/Azure), Modern Datacenter, and Modern Cloud. The Data & AI Solutions portfolio encompasses data management, business intelligence, data science, and AI capabilities. Cybersecurity offerings include Threat Detection & Response Services. The company also provides staffing solutions for IT and financial professionals, and recently launched the Soevereine Werkplek (Sovereign Workplace) with Nextcloud for Dutch government clients.
Differentiator
Problem solved
Functional benefit
Products and services
- Omnichannel Retail Suite
Quantifiable outcome
- 90% of EDI messages handled automatically without manual involvement (Nippon Seiki case)
- +1 more outcomes
Companies that use Centric
Customer profileNamed customers14 records
Segments6 records
Ideal customer profiles4 records
Centric technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature7 records
Centric partnerships and signals
Strategic signalPartnerships
Eight partnerships are on record, tiered minor and core.
- OrtaXminorPartnership within the WOZ (Waarde Onroerende Zaken) domain for municipal property valuation solutions. Centric and OrtaX combining forces to serve Dutch municipalities.
- KPNcoreDutch ICT alliance for public sector cloud alternative. Seven Dutch companies including KPN and Centric formed alliance to coordinate technical standards and service guarantees for reliable cloud services for large-scale public sector applications. Initiative aims to ensure government project data remains managed within the Netherlands.
- Info SupportcoreMember of Dutch ICT alliance providing alternative to dominant American cloud providers for public sector. Coordinating technical standards and service guarantees.
- IntermaxcoreMember of Dutch ICT alliance for sovereign public sector cloud infrastructure.
- NebulcoreMember of Dutch ICT alliance for sovereign public sector cloud infrastructure.
- PrevidercoreMember of Dutch ICT alliance for sovereign public sector cloud infrastructure.
- UniservercoreMember of Dutch ICT alliance for sovereign public sector cloud infrastructure.
- NextcloudcoreDevelopment of sovereign digital workplace for Dutch public sector. Partnership announced in June 2026 for creating digital workplace solutions ensuring data sovereignty.
Scale indicators7 records
Recent moves7 records
Expansion highlights6 records
Centric competitors and assessment
Company assessmentDirect peers
- Blue Yonder: Global supply chain and retail planning software vendor. Direct competitor to Centric's Locus WMS and Omnichannel Retail Suite, particularly for large European retailers.
- Manhattan Associates: Global leader in WMS, TMS, and retail supply chain software. Competes head-to-head with Locus WMS and Plan&Go TMS in the European retail and logistics market.
- Detron: Dutch IT services firm offering managed services, cloud, and software solutions. Smaller than Centric but competes directly in the Netherlands for similar enterprise and SMB customers.
- Ordina (now under Total Specific Solutions): Dutch IT services and consulting firm with similar vertical focus on public sector, healthcare, and financial services. Direct domestic competitor in the Netherlands.
- Cegeka: Belgian-headquartered IT services provider with strong Benelux presence, offering managed services, cloud, and vertical software. Comparable geographic and service mix to Centric.
- Tietoevry: Nordic-headquartered IT services and software firm with deep presence in retail, financial sector, and public sector. Closest geographic and vertical match to Centric — also operates in the Nordics and Benelux with proprietary vertical software.
Broad incumbents
- Computacenter: UK-headquartered European IT infrastructure and services provider. Competes directly in cloud, datacenter, and workplace managed services across the same enterprise buyer base.
- Capgemini: Global IT services giant competing for the same enterprise and public sector outsourcing engagements. Competes with Centric's Modern Cloud, Modern Datacenter, and managed services offerings.
- Sopra Steria: Large European IT services firm with substantial public sector and financial services practices. Broader portfolio than Centric but directly competes in Dutch and Nordic government IT contracts.
Regional players
- Crayon Group: Norwegian-headquartered IT services and cloud economics firm. Comparable size and Nordic regional focus; competes for enterprise IT outsourcing and cloud cost optimization engagements.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat6 records
Key risks6 records
Key highlights7 records
Customer concentration
Centric social profiles
Digital presenceCentric financial estimates
Financial estimateRevenue estimate
Valuation estimate
Centric leadership team
Management profileNumber of profiles
Profiles10 records
Centric subsidiaries and ownership
Company hierarchySubsidiaries1 record
Centric funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Centric M&A and investment
M&A and investmentM&A1 record
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Centric
What does Centric do?
Centric is a Dutch-based IT services and software firm that delivers custom software development, IT outsourcing and management, professional staffing, cybersecurity, and data/AI solutions to enterprise and public sector clients. Its proprietary product portfolio includes the Omnichannel Retail Suite (with inPosition POS), Locus WMS and In&Out WMS warehouse management systems, Plan&Go TMS, Managed EDI, and Modern Workplace/Datacenter/Cloud services. The company combines vertical-specific software with managed services across retail, financial sector, transport & logistics, and public sector verticals.
Is Centric a public or private company?
Centric is a private company. It is classified as unknown and is currently operating.
When was Centric founded?
Centric was founded in 1992. It employs 1,001 to 5,000 people.
Where is Centric based?
Centric is headquartered in Gouda, Netherlands, in the Europe region.
How does Centric make money?
Four revenue lines are on record. IT Outsourcing and Management Services are the primary driver. The others are software Solutions, staffing Services and end User Services.
Who are Centric's main competitors?
Direct peers on record are Blue Yonder, Manhattan Associates, Detron, Ordina (now under Total Specific Solutions), Cegeka and Tietoevry. Broad incumbents are Computacenter, Capgemini and Sopra Steria. Crayon Group is listed as a regional player.
Does Centric have an API?
No public API is recorded for Centric.
What industry is Centric in?
Centric's product category is IT Services and Enterprise Software. Its primary akta.pro industry code is HDAEAHAA, Workflow & Case Management (Human-Centric BPM), with a secondary code of BPAAACAC, Software/Application Support (SaaS, Enterprise Apps). Its NAICS code is 51321 and its SIC code is 7372.