What Info Support does

Info Support is a privately held Dutch IT services and consulting firm headquartered in Veenendaal, Netherlands, with a Belgian subsidiary (Info Support N.V.) and an additional Dutch entity (Info Support MITS B.V.). The firm employs over 500 professionals delivering custom software development, cloud architecture (centered on Microsoft Azure and Databricks), data platforms, AI integration, managed services, and IT training through an in-house IT Academy offering 200+ programs. Its service portfolio is organized into core pillars (AI, Cloud, Data, Software Engineering, Managed Services, Training) and a growing suite of specialized solutions including Agentic Business, Agentic Engineering, AI Platforms for Development and Business, Digital Autonomy advisory, Software Modernisation with AI, and Managed Cloud Platform Services.

The company targets enterprise and government clients across nine verticals: Government, Healthcare, Retail, Mobility, Industry, Energy, Financial Services, Agrifood, and Ports & Logistics. Notable customers include NS (10,000 conductors using Railpocket), RSR/DUO (system serving 850,000 students), Moba (30% of global eggs processed), Fudura (25,000+ metering customers), Albert Heijn, RDW, Stichting BKR, Translink, and Enexis. Revenue is generated through hourly consulting fees, fixed-price project contracts, recurring SLA-based managed services, and training fees, with no public pricing.

Info Support's strategic posture emphasizes digital sovereignty, regulatory compliance expertise (NIS2, GDPR, European AI Act, CSRD), and ecosystem positioning through the Dutch ICT Alliance for Public Sector Cloud, Dutch Cloud Community (DCC), and ECOFED. The firm is led by Managing Director Lammert Vinke alongside vertical-aligned unit managers (Healthcare, Energy & Industry, Mobility & Public, Agriculture/Food/Retail, Managed Services) and an Area Lead Data & AI (Niels Naglé), with a Head of Research Center AI (Joop Snijder) signaling continued investment in AI capabilities, including through the 2022 acquisition of AI agency Aigency.

Name

Info Support

Legal name

Info Support B.V.

Website

https://infosupport.com

Company type

Private

Founded year

2008

Operating status

Operating

Headcount range

251–500 employees

Short description

Info Support is a Dutch IT services firm with 500+ professionals delivering custom software, AI, cloud, data, managed services, and training to enterprise and government clients across the Netherlands and Belgium.

Ownership category

akta.pro rank

Product category

IT Services & Custom Software Development

NAICS

Custom Computer Programming Services (541511), Computer Systems Design and Related Services (54151), Computer Systems Design Services (541512), Other Scientific and Technical Consulting Services (54169)

SIC

Services-Computer Programming, Data Processing, Etc. (7370), Services-Computer Programming Services (7371), Services-Computer Integrated Systems Design (7373), Services-Management Consulting Services (8742)

akta.pro primary industry

Software/Application Support (SaaS, Enterprise Apps) (BPAAACAC)

akta.pro secondary industry

Technical Enablement & Adoption Services (Change Management, Adoption, Champions) (BPAEANAC)

Keywords

• Custom software development
• Cloud architecture services
• Enterprise AI integration
• Managed IT services
• IT training academy

Headquarters

HQ city

Veenendaal

HQ country

Netherlands

HQ region

Europe

Offices3 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure, Others

Revenue model

1. Professional Services (Custom Software Development): Info Support generates revenue primarily through custom software development engagements, IT consulting, and project-based professional services. Projects span software engineering, cloud architecture, AI integration, and digital transformation across multiple industries. Revenue is derived from hourly consulting fees and fixed-price project contracts.
2. Managed Services: Ongoing managed services including application management, 24/7 availability, security, and updates for client systems. Delivered through dedicated DevOps teams operating under SLAs with system availability and transaction processing time guarantees.
3. IT Training (IT Academy): Training services delivered through Info Support's own IT Academy, offering over 200 training programs, learning paths, and in-company training for both own employees and external clients in data engineering, data science, AI, and software development.

Go-to-market motion1 record

Distribution channels4 records

Marketing channels9 records

Core offering

Info Support is a Dutch IT services firm that designs, builds, and runs custom software, cloud, data, and AI solutions for enterprise and government clients. Its core offerings span AI integration, cloud architecture (Azure, Databricks), data platforms, custom software engineering, 24/7 managed services, and a dedicated IT Academy providing 200+ training programs. Engagements are typically custom professional services and managed-service contracts rather than packaged software products.

Product overview

Info Support is a Dutch IT services company offering high-quality custom software solutions, AI, cloud, data, and managed services. Its core services (AI, Cloud, Data, Software Engineering, Managed Services, IT Academy Training) are complemented by a suite of AI-centric solutions including Agentic Business, Agentic Engineering, AI Platform for Development, AI Platform for Business, Software Modernisation with AI, Low-code Transformation with AI, Digitale Autonomie, and Software Engineering in the Cloud. The portfolio is organized as a platform of services plus specialized AI solutions, rather than a single unified software product. Aigency, a sub-brand of Info Support, is positioned as a leading AI agency in the Netherlands.

Differentiator

Problem solved

Functional benefit

Products and services

• AI Services
• Cloud Services
• Data Services
• Software Engineering
• Managed Services
• IT Academy Training
• Agentic Business
• Agentic Engineering
• Digitale Autonomie (Digital Autonomy)
• Software Modernisation with AI
• Managed Cloud Platform Services
• Aigency

Quantifiable outcome

• Cloud costs cut in half for Moba's iMoba platform by storing data more intelligently (separating current data from trend data older than three days).
• +6 more outcomes

Named customers26 records

Segments9 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration4 records

AI capability10 records

Feature7 records

Partnerships

Six partnerships are on record, tiered core and minor.

• Dutch Cloud Community (DCC)coreStrategic or Co-development Partner · 1 May 2026Info Support is a member of the Dutch Cloud Community (DCC), a body representing domestic cloud providers including Leaseweb, Info Support, and Nebul. The DCC advocates for fair competition in government cloud contracts and promotes Dutch cloud sector interests, having criticized the Dutch government's partnership with Stackit (Lidl's German cloud platform) as a missed opportunity for domestic providers.
• Dutch ICT Alliance for Public Sector CloudcoreStrategic or Co-development Partner · 1 April 2026Info Support is a member of a seven-company Dutch ICT alliance (with KPN, Centric, Intermax, Nebul, Previder, and Uniserver) formed to create a unified alternative to dominant American cloud providers for the Dutch public sector. The alliance coordinates technical standards and service guarantees to provide reliable cloud services for large-scale public sector applications, ensuring government data remains managed within the Netherlands.
• ECOFED (European Cloud Federation)minorStrategic or Co-development PartnerInfo Support participates in ECOFED, the European Cloud Federation, which was established to address concerns about data sovereignty, control over platforms, and dependency on non-European technology. The federation represents European organizations seeking greater digital autonomy.
• International Integrity ServicesminorImplementation/ SI/ Consulting PartnerInfo Support outsources pre-employment screening of ICT candidates to International Integrity Services, a specialized screening agency that falls directly under the supervision of the Dutch Ministry of Justice and Security. The screening includes verification of identity, CV, diplomas, references, certificate of good conduct, and court register checks.
• EF2 (Engineering & Consultancy)minorStrategic or Co-development PartnerInfo Support partnered with EF2 to develop a modern customer portal for Het Waterlaboratorium, combining Info Support's software development capabilities with EF2's expertise.
• CreatementminorStrategic or Co-development PartnerCreatement and Info Support collaborated to help the Dutch Tax Office recruit Java developers, combining recruitment and IT staffing expertise.

Scale indicators7 records

Recent moves7 records

Expansion highlights6 records

Broad incumbents

• Atos: European IT services group with a Dutch presence delivering digital transformation, cloud, and managed services to public-sector and enterprise clients. Direct overlap on government IT modernization and managed services engagements.
• Capgemini: Global IT services giant with a substantial Netherlands operation delivering custom software, cloud, data, and AI services to enterprise and public-sector clients. Overlaps directly with Info Support's portfolio but at much larger scale and global footprint.
• KPN: Dutch telecom incumbent that has expanded into IT services and cloud, and is a partner alongside Info Support in the Dutch ICT Alliance for public-sector cloud. Competes indirectly through bundled telecom-IT offerings.
• Accenture: Global consulting and IT services leader with strong Dutch presence across AI, cloud, data, and digital transformation engagements. Competes for the same enterprise and government clients with broader scale and deeper bench.
• CGI Group: Canadian-headquartered IT services firm with a major Dutch presence (acquired Ordina in 2017). Delivers systems integration, managed services, and business consulting to Dutch government and enterprise clients across the same verticals Info Support serves.
• TietoEVRY: Nordic-headquartered IT services and software provider with operations across Northern Europe. Comparable in custom software, cloud, data platform, and managed services delivery for regulated industries.

Direct peers

• Centric: Centric is a major Dutch IT services provider with comparable government, healthcare, and financial services focus. It is also a member of the same seven-company Dutch ICT Alliance as Info Support, making it both a peer and a co-bidder on public-sector cloud contracts.
• Nebul: Nebul is a Dutch sovereign cloud provider and a fellow member of both the Dutch ICT Alliance and the Dutch Cloud Community alongside Info Support. Comparable as a Dutch-focused, sovereignty-oriented cloud and IT services peer competing for the same public-sector and regulated-industry clients.
• Sogeti: Sogeti, part of Capgemini, provides local-market IT services across the Netherlands, Belgium, and Nordics with similar custom development, managed services, and AI offerings. Closely comparable in customer segment (regulated enterprise and government) and service mix.

Others

• Deloitte (Netherlands): Big Four professional services firm with a significant Dutch technology consulting practice delivering AI, cloud, data, and digital transformation. Competes on the consulting and transformation side of Info Support's portfolio.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/infosupportbv
• Facebookfacebook.com/infosupportbv

Revenue estimate

Valuation estimate

Number of profiles

Profiles16 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A1 record

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Info Support