Centric

What Centric does

Centric Netherlands B.V. is a privately held Dutch IT services and software company founded in 1992 and headquartered in Gouda, with operations across 8 European countries (Netherlands, Belgium, Germany, Lithuania, Norway, Romania, Sweden, Switzerland) and approximately 3,700 employees. The company generates revenue through four primary lines: managed IT outsourcing and infrastructure services, proprietary vertical software (retail, logistics, public sector), staffing of IT and financial professionals, and custom software development. Pricing is quote-based across most lines, with usage-based pricing applied to its Managed EDI product.

Centric's product portfolio centers on proprietary platforms — notably the Omnichannel Retail Suite (Omnichannel Business Platform plus inPosition POS), Locus WMS for warehouse management (deployed at Jumbo's e-fulfilment centers handling EUR 500M+ in online grocery sales), Plan&Go TMS for transport management, and Managed EDI (GS1 certified). IT outsourcing is anchored on Microsoft 365/Azure with Managed Modern Workplace, Modern Datacenter, and Modern Cloud offerings, complemented by Threat Detection & Response cybersecurity services and a Data & AI solutions portfolio. The company sells primarily through direct enterprise sales to four core verticals — retail, financial sector, public sector, and transport/logistics — supplemented by a Nordic Partner Network of 9 regional offices in Scandinavia.

Following a 2024 ownership change, Centric refreshed its executive team (CEO Hans van Waaijenburg, CFO Guido Winkelman, CISO Aart Jochem), acquired a controlling stake in hospitality-POS fintech Twelve in June 2025, and in 2026 co-founded the Dutch Cloud Alliance with KPN and other domestic ICT providers and launched a sovereign digital workplace with Nextcloud for the Dutch public sector. The company holds ISO 9001, ISO 14001, ISO 27001, GS1, and ISAE 3402 Type II certifications supporting its regulated enterprise and government go-to-market.

Name

Centric

Legal name

Centric Netherlands B.V.

Website

https://centric.eu

Company type

Private

Founded year

1992

Operating status

Operating

Headcount range

1,001–5,000 employees

Short description

Centric is a Dutch IT services and software firm serving retail, financial sector, public sector, and logistics clients across 8 European countries with approximately 3,700 employees, offering proprietary platforms (Omnichannel Retail Suite, Locus WMS, Plan&Go TMS), managed IT outsourcing, staffing, and cybersecurity services.

Ownership category

akta.pro rank

Product category

IT Services and Enterprise Software

NAICS

Software Publishers (51321), Custom Computer Programming Services (541511), Computer Systems Design and Related Services (54151), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518210), Business Support Services (5614)

SIC

Services-Prepackaged Software (7372), Services-Computer Programming, Data Processing, Etc. (7370), Services-Management Consulting Services (8742)

akta.pro primary industry

Workflow & Case Management (Human-Centric BPM) (HDAEAHAA)

akta.pro secondary industries

Software/Application Support (SaaS, Enterprise Apps) (BPAAACAC), Recommerce / C2C Marketplace Shipping & Label Services (TLAAAFAJ)

Keywords

• IT outsourcing services
• Enterprise software solutions
• Warehouse management systems
• IT staffing services
• Managed cloud services

Headquarters

HQ city

Gouda

HQ country

Netherlands

HQ region

Europe

Offices5 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure

Revenue model

1. IT Outsourcing and Management Services: Cloud services, infrastructure management, end-user management, and managed services for retail. Flexible and scalable services ensuring customers don't worry about IT operations.
2. Software Solutions: Standard business applications, custom software, migration projects, retail technology including POS and WMS systems, transport management, and EDI solutions
3. Staffing Services: Temporary insourcing of IT professionals and multi-disciplinary teams including IT professionals, financial professionals, and cybersecurity specialists
4. End User Services: Service Desk, Experience Desk, Workspace Management, and Field Service for financial sector clients

Pricing tiers

Go-to-market motion2 records

Distribution channels4 records

Marketing channels10 records

Core offering

Centric is a Dutch-based IT services and software firm that delivers custom software development, IT outsourcing and management, professional staffing, cybersecurity, and data/AI solutions to enterprise and public sector clients. Its proprietary product portfolio includes the Omnichannel Retail Suite (with inPosition POS), Locus WMS and In&Out WMS warehouse management systems, Plan&Go TMS, Managed EDI, and Modern Workplace/Datacenter/Cloud services. The company combines vertical-specific software with managed services across retail, financial sector, transport & logistics, and public sector verticals.

Product overview

Centric offers a platform-plus-modules architecture centered on its own proprietary software products for retail, logistics, and public sector markets. The core Omnichannel Retail Suite includes the Omnichannel Business Platform (back-end system) and inPosition (POS system), supported by Locus WMS for warehouse management and Managed EDI for electronic data exchange. Transport operations are served by Plan&Go TMS and In&Out WMS. IT outsourcing services include Managed Modern Workplace (built on Microsoft 365/Azure), Modern Datacenter, and Modern Cloud. The Data & AI Solutions portfolio encompasses data management, business intelligence, data science, and AI capabilities. Cybersecurity offerings include Threat Detection & Response Services. The company also provides staffing solutions for IT and financial professionals, and recently launched the Soevereine Werkplek (Sovereign Workplace) with Nextcloud for Dutch government clients.

Differentiator

Problem solved

Functional benefit

Products and services

• Omnichannel Retail Suite

Quantifiable outcome

• 90% of EDI messages handled automatically without manual involvement (Nippon Seiki case)
• +1 more outcomes

Named customers14 records

Segments6 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature7 records

Partnerships

Eight partnerships are on record, tiered minor and core.

• OrtaXminorStrategic or Co-development Partner · 19 May 2026Partnership within the WOZ (Waarde Onroerende Zaken) domain for municipal property valuation solutions. Centric and OrtaX combining forces to serve Dutch municipalities.
• KPNcoreStrategic or Co-development Partner · 1 April 2026Dutch ICT alliance for public sector cloud alternative. Seven Dutch companies including KPN and Centric formed alliance to coordinate technical standards and service guarantees for reliable cloud services for large-scale public sector applications. Initiative aims to ensure government project data remains managed within the Netherlands.
• Info SupportcoreStrategic or Co-development Partner · 1 April 2026Member of Dutch ICT alliance providing alternative to dominant American cloud providers for public sector. Coordinating technical standards and service guarantees.
• IntermaxcoreStrategic or Co-development Partner · 1 April 2026Member of Dutch ICT alliance for sovereign public sector cloud infrastructure.
• NebulcoreStrategic or Co-development Partner · 1 April 2026Member of Dutch ICT alliance for sovereign public sector cloud infrastructure.
• PrevidercoreStrategic or Co-development Partner · 1 April 2026Member of Dutch ICT alliance for sovereign public sector cloud infrastructure.
• UniservercoreStrategic or Co-development Partner · 1 April 2026Member of Dutch ICT alliance for sovereign public sector cloud infrastructure.
• NextcloudcoreTechnology or IntegrationDevelopment of sovereign digital workplace for Dutch public sector. Partnership announced in June 2026 for creating digital workplace solutions ensuring data sovereignty.

Scale indicators7 records

Recent moves7 records

Expansion highlights6 records

Direct peers

• Blue Yonder: Global supply chain and retail planning software vendor. Direct competitor to Centric's Locus WMS and Omnichannel Retail Suite, particularly for large European retailers.
• Manhattan Associates: Global leader in WMS, TMS, and retail supply chain software. Competes head-to-head with Locus WMS and Plan&Go TMS in the European retail and logistics market.
• Detron: Dutch IT services firm offering managed services, cloud, and software solutions. Smaller than Centric but competes directly in the Netherlands for similar enterprise and SMB customers.
• Ordina (now under Total Specific Solutions): Dutch IT services and consulting firm with similar vertical focus on public sector, healthcare, and financial services. Direct domestic competitor in the Netherlands.
• Cegeka: Belgian-headquartered IT services provider with strong Benelux presence, offering managed services, cloud, and vertical software. Comparable geographic and service mix to Centric.
• Tietoevry: Nordic-headquartered IT services and software firm with deep presence in retail, financial sector, and public sector. Closest geographic and vertical match to Centric — also operates in the Nordics and Benelux with proprietary vertical software.

Broad incumbents

• Computacenter: UK-headquartered European IT infrastructure and services provider. Competes directly in cloud, datacenter, and workplace managed services across the same enterprise buyer base.
• Capgemini: Global IT services giant competing for the same enterprise and public sector outsourcing engagements. Competes with Centric's Modern Cloud, Modern Datacenter, and managed services offerings.
• Sopra Steria: Large European IT services firm with substantial public sector and financial services practices. Broader portfolio than Centric but directly competes in Dutch and Nordic government IT contracts.

Regional players

• Crayon Group: Norwegian-headquartered IT services and cloud economics firm. Comparable size and Nordic regional focus; competes for enterprise IT outsourcing and cloud cost optimization engagements.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat6 records

Key risks6 records

Key highlights7 records

Customer concentration

• YouTubeyoutube.com/CentricSE
• Facebookfacebook.com/CentricSweden
• LinkedInlinkedin.com/company/centric-sweden
• Instagraminstagram.com/centricsweden
• Xx.com/centric_nl

Revenue estimate

Valuation estimate

Number of profiles

Profiles10 records

Subsidiaries1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A1 record

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Centric