BlueStep Systems

What BlueStep Systems does

BlueStep Systems is a privately held healthcare software company that provides a web-based, customizable SaaS platform for senior living communities across the United States. The company integrates resident management, facility operations, customer service, medication administration, human resources, and regulatory compliance into a single system, serving more than 400 communities across assisted living, skilled nursing, independent living, and continuing care retirement communities, with adjacent vertical coverage in drug rehabilitation, youth care, and pharmacy operations. BlueStep was founded in 1999 and is organized as BlueStep Systems LLC, a Utah limited liability company, with 51-100 employees and a global headquarters address in Farmington, Utah.

The platform is built on a Java and Spring Boot stack with PostgreSQL persistence, Hazelcast caching, and modern authentication including single sign-on and multi-factor authentication. Its modular architecture is anchored by purpose-built capabilities such as the trademarked Family Connect™ real-time family communication module, the Liability Monitor—which customers report saving $50,000 annually in insurance costs—the Survey Module for deficiency-free regulatory inspections, an integrated Medication Administration Record (iMAR), secure mobile access across laptops, iPads, and iPhones, end-user customization tooling, workflow automation, and built-in marketing functionality. The platform's central differentiator is its emphasis on end-user customization: the vendor states that it adapts the system to each operator's workflow rather than imposing rigid templates.

BlueStep operates a sales-led, subscription-based go-to-market targeting mid-to-large senior living operators domestically, with no disclosed geographic expansion outside the US, no institutional funding, and no third-party distribution. Demand generation is concentrated in direct sales, demo scheduling, senior living trade events, and a light social media presence across Facebook, YouTube, Twitter, and LinkedIn. Pricing is quote-based and is not publicly disclosed, and there is no public disclosure of tier structure, annual recurring revenue, or revenue figures.

Name

BlueStep Systems

Legal name

BlueStep Systems LLC

Website

https://bluestep.net

Company type

Private

Founded year

1999

Operating status

Operating

Headcount range

51–100 employees

Short description

BlueStep Systems provides a cloud-based, customizable SaaS platform integrating resident management, medication administration, facility operations, HR, and compliance tools for 400+ senior living communities across the United States, including assisted living, skilled nursing, and CCRC facilities.

Ownership category

akta.pro rank

Product category

Senior Living Healthcare Software

NAICS

Assisted Living Facilities for the Elderly (623312), Nursing and Residential Care Facilities (623)

SIC

Services-Computer Programming, Data Processing, Etc. (7370), Services-Computer Programming Services (7371)

akta.pro primary industry

Childcare & Eldercare Caregiving Platforms (BPAMAHAJ)

akta.pro secondary industry

Patient Engagement, Education & Messaging Platforms (portal/CRM integrated) (HLALABAJ)

Keywords

• Senior living software
• Healthcare management platform
• Resident management system
• Care facility software
• Medication administration records

Headquarters

HQ city

Layton

HQ country

United States

HQ region

North America

Offices2 records

Markets served

GTM type

B2B

Offering type

Software

Cost components

Technology or R&D, Personnel, Marketing or Sales, Operations, Infrastructure

Revenue model

1. SaaS Subscription - Platform Licensing: BlueStep provides a web-based software-as-a-service platform to senior living communities, generating revenue through subscription licensing of its integrated healthcare management platform. The platform is marketed as an 'all-inclusive system' with end-user customization capabilities, suggesting a per-community or enterprise-level subscription model.

Go-to-market motion1 record

Distribution channels2 records

Marketing channels6 records

Core offering

BlueStep Systems provides a web-based, end-user customizable healthcare software platform for senior living communities. The platform integrates resident management, facility operations, customer service, medication administration, human resources, and regulatory compliance modules into a single all-inclusive system. It is sold on a subscription basis to assisted living, skilled nursing, independent living, CCRC, and related care facility operators across the United States.

Product overview

BlueStep Systems offers a web-based healthcare software platform for senior living communities, serving over 400 communities across the nation. The platform is built on a modular architecture consisting of the core Enterprise Platform and solution-specific verticals (Independent Living, Assisted Living, Skilled Nursing, Quality Assurance and QIS, CCRC, Drug Rehab & Intervention, Youth Care, and Pharmacies). The platform integrates key modules including Family Connect™ for real-time family communication, Liability Monitor for risk management, Survey Module for compliance preparation, Integrated MAR (iMAR) for medication administration, Secure Mobile Access, Customization Module, Automation, and Marketing tools. The platform emphasizes end-user customization, allowing facilities to adapt the system to their specific needs rather than forcing them to conform to standard workflows.

Differentiator

Problem solved

Functional benefit

Brands

• Family Connect™: Real-time family communication platform for notifying residents' families about birthdays, activities, and vital signs.

Products and services

• BlueStep Enterprise Platform A web-based healthcare software platform that integrates resident management, facility operations, customer service, medication administration, human resources, and other core functions for senior living communities. Designed for senior living facility operators.
• Independent Living Solution Configuration of the BlueStep platform tailored for independent living facilities, supporting resident services, operational management, and community engagement.
• Assisted Living Solution Configuration of the BlueStep platform tailored for assisted living facilities, providing integrated operational management, regulatory compliance, and family engagement tools.
• Skilled Nursing Solution Configuration of the BlueStep platform tailored for skilled nursing facilities, providing comprehensive clinical and operational management.
• CCRC Solution Configuration of the BlueStep platform for Continuing Care Retirement Communities, integrating multiple care levels (independent living, assisted living, and skilled nursing) in a unified system.
• Quality Assurance and QIS Solution Quality assurance and Quality Improvement System (QIS) solution for healthcare facilities, supporting quality tracking, regulatory compliance, and QIS reporting.
• Drug Rehab and Intervention Solution Configuration of the BlueStep platform tailored for drug rehabilitation and intervention facilities, supporting clinical intervention tracking and compliance documentation.
• Youth Care Solution Configuration of the BlueStep platform tailored for youth care facilities, supporting specialized resident, family communication, and operational management.
• Pharmacies Solution Configuration of the BlueStep platform tailored for pharmacy operations serving senior living facilities, with integrated medication administration records.

Quantifiable outcome

• Annual insurance savings of $50,000 attributed to BlueStep's Liability Monitor module (Jerry N., President & CEO, Independent, Assisted Living, and Skilled Nursing, Kansas)
• +1 more outcomes

Named customers5 records

Segments9 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature6 records

Scale indicators2 records

Recent moves5 records

Expansion highlights4 records

Direct peers

• PointClickCare: Market-leading cloud-based EHR and operations platform for senior living and skilled nursing operators. Most directly comparable competitor in BlueStep's core vertical with significantly larger scale and PE backing.
• American HealthTech: Post-acute and skilled nursing EHR platform with resident management and clinical documentation capabilities. Competes with BlueStep in the SNF segment.
• Eldermark: Senior living-specific software platform covering resident care, medication management, and family engagement. Closest niche direct competitor to BlueStep's customization-led approach.
• Netsmart Technologies: EHR and care coordination platform serving post-acute, senior living, behavioral health, and home care. Overlaps with BlueStep in skilled nursing and behavioral health verticals.
• MatrixCare: Senior living, skilled nursing, and post-acute care software platform owned by ResMed. Competes head-to-head with BlueStep across LTPAC care settings, with broader module depth.

Others

• Caregility: Clinical-grade telehealth and virtual care platform for healthcare facilities including senior living. Adjacent/ecosystem partner rather than direct EHR competitor, but increasingly bundled into senior living tech stacks.

Emerging players

• Status Solutions: Situational awareness, sensor, and alerting technology for senior living facilities. Adjacent competitor in the senior living technology stack with partial workflow overlap.
• ALIS (MedaSync): Assisted living-specific EHR and operations platform. Targets the same assisted living segment as BlueStep with a more modern, cloud-native architecture.
• SimpleLTC: Pharmacy and medication management analytics for senior care providers. Overlaps with BlueStep's iMAR and pharmacy solution verticals.

Broad incumbents

• Yardi Senior Living Suite: Senior living module within Yardi's broader real estate and property management software suite. Competes with BlueStep primarily at large multi-facility operators already on Yardi.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat3 records

Key risks6 records

Key highlights6 records

Customer concentration

• Xtwitter.com/BlueStep
• YouTubeyoutube.com/user/BlueStepTV
• Facebookfacebook.com/pages/BlueStep/106882069379700
• LinkedInlinkedin.com/company/bluestep

Revenue estimate

Valuation estimate

Number of profiles

Profiles4 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about BlueStep Systems