What Velvetech does

Velvetech is a US-headquartered custom software development firm founded in 2004 and operating as Velvetech LLC from Miami, Florida, with a second US office in Chicago. The company delivers end-to-end custom software, enterprise applications, mobile apps, AI/ML solutions, data engineering, IoT implementations, business process automation, and IT strategy services across 15+ industry verticals, with primary depth in Finance/FinTech, Healthcare, Insurance, and Transportation & Logistics. Velvetech serves a mix of enterprise clients (Apache Corporation, Insureon, Tradespoon), mid-market organizations, and startups (MenHealth, Runners High Studio, BlockMint Technologies), with named public-sector work for the Egyptian Health Department.

The underlying technology stack spans .NET Core, ASP.NET MVC, Python, Node.js, Angular, React, Vue.js, native iOS and Android, and the three major hyperscaler clouds (AWS, Azure, Google Cloud), supported by AI/ML toolkits including TensorFlow, PyTorch, and Keras. Velvetech holds multiple Microsoft partner designations (Data & AI, App Innovation, Infrastructure) and maintains integration partnerships with Creatio, Salesforce, HubSpot, Zoho, SugarCRM, RingCentral, Twilio, Talkdesk, and NVIDIA. In 2018 the company launched Velvetel Telephony, its first packaged product for contact center communications, and in 2025 introduced an Agentic AI Platform targeting BPO operations.

Velvetech generates revenue primarily through professional services delivered via three engagement models: Dedicated Team, Staff Augmentation, and Technology Partner. Project pricing is quote-based and tiered at $50K–$150K for MVP/simple applications, $150K–$300K for robust mid-market systems, and $300K–$500K+ for enterprise-grade platforms with AI-driven features, typically under multi-year contracts. The company is privately held, founder-owned (no disclosed PE or institutional backing), and operates a distributed delivery model across 20+ locations in the USA, Turkey, Georgia, Bulgaria, and Costa Rica, enabling what the company cites as up to 40% cost reduction and 20% faster time-to-market for clients. Customer base exceeds 400 across 15+ industries with over 1,000 projects delivered and average client relationships of 2+ years.

Name

Velvetech

Legal name

Velvetech LLC

Website

https://velvetech.com

Company type

Private

Founded year

2004

Operating status

Operating

Headcount range

251–500 employees

Short description

Velvetech is a US-headquartered custom software development firm founded in 2004 that delivers enterprise applications, AI/ML, mobile, data, and IoT solutions to 400+ clients across 15+ industries using a distributed nearshore-offshore engineering model.

Ownership category

akta.pro rank

Product category

Custom Software Development Services

NAICS

Management, Scientific, and Technical Consulting Services (5416)

SIC

Services-Computer Programming, Data Processing, Etc. (7370), Services-Computer Programming Services (7371)

akta.pro primary industry

API Documentation & Developer Portals (BPAMAOAH)

Keywords

• Custom software development
• Enterprise software solutions
• AI and ML development
• Mobile app development
• IT consulting services

Headquarters

HQ city

Miami

HQ country

United States

HQ region

North America

Offices2 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure

Revenue model

1. Custom Software Development Services: End-to-end custom software development services including enterprise software, web applications, mobile apps, AI/ML development, data engineering, IoT implementation, and business process automation. Services are delivered through various engagement models including dedicated teams, staff augmentation, and technology partnership.
2. Project-Based Development: Custom software development projects with typical project costs ranging from $50K-$150K for MVP/simple applications, $150K-$300K for robust systems, and $300K-$500K+ for comprehensive enterprise-grade platforms with AI-driven features.

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels10 records

Core offering

Velvetech is a US-based custom software development company that delivers end-to-end software engineering services including enterprise software, web and mobile applications, AI/ML solutions, data engineering, IoT implementations, and business process automation. Services are delivered through Dedicated Team, Staff Augmentation, and Technology Partner engagement models to enterprise, mid-market, and startup clients across 15+ industries. The company also offers its own ready-to-use product, Velvetel Telephony, for contact center solutions.

Product overview

Velvetech is a US-based custom software development company founded in 2004, offering a comprehensive portfolio of professional services rather than a single unified product. The portfolio consists of core service lines (Custom Software Development, Enterprise Software, Mobile Apps, AI/ML, Data Engineering, IoT, Business Process Automation, IT Strategy) supplemented by specialized modules (CRM Implementation, Blockchain, Cloud Services, DevOps, UI/UX Design) and vertical industry solutions (Healthcare, FinTech, Insurance, Logistics, Manufacturing, Maritime). In 2018, Velvetech launched its first product brand, Velvetel Telephony, for contact center solutions. The company operates from Miami (headquarters) and Chicago offices with over 250 employees and serves 400+ clients across 15+ industries.

Differentiator

Problem solved

Functional benefit

Products and services

• Custom Software Development End-to-end custom software development services spanning FinTech, healthcare, logistics, manufacturing, and other industries; delivers enterprise-grade solutions from modernization to greenfield development.
• Enterprise Software Development Enterprise-grade system design including CRMs, ERPs, and proprietary platforms tailored to workflows, data structures, and business goals with focus on scalability, security, and integration.
• AI and ML Development Comprehensive AI and machine learning development including generative AI, ML model engineering, deep learning, conversational AI, adaptive AI, AI copilot, and agentic AI solutions.
• Mobile App Development Native iOS and Android app development plus cross-platform solutions covering enterprise apps, consumer apps, and mobile web applications with full lifecycle management.
• Data Engineering End-to-end data services including data engineering, management, warehousing, analytics, business intelligence, data science, and big data solutions for enterprise decision-making.
• IoT Development Full-cycle IoT solutions from circuit board design to cloud platforms and custom dashboards covering industrial automation, connected healthcare, smart logistics, and hardware engineering.
• Business Process Automation Intelligent automation and legacy system modernization including robotic process automation, industrial automation, contact center automation, and supply chain management.
• IT Strategy and Infrastructure Engineering Strategic IT consulting, DevOps, system integration, cloud services, cloud migration, legacy app modernization, and managed IT services.
• Web Application Development Custom web development including websites, web portals, PWA, eCommerce platforms, CMS solutions, and enterprise web systems with frontend and backend expertise.
• Velvetel Telephony Ready-to-use contact center and telephony product launched in 2018 as part of Velvetech's product portfolio, including voice calling and communication capabilities.
• Cold Chain Monitoring Solutions IoT-based cold chain monitoring platform with smart wireless sensors, NFC mobile apps, and cloud systems for temperature-sensitive supply chains.

Quantifiable outcome

• 52% lift in customer conversion rates for Insureon
• +7 more outcomes

Named customers14 records

Segments19 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration11 records

AI capability17 records

Feature3 records

Partnerships

Five partnerships are on record, tiered core.

• MicrosoftcoreTechnology or Integration · 1 January 2016Official Microsoft partner since 2016. Velvetech holds multiple Microsoft partner designations including Data & AI, App Innovation, and Infrastructure. The partnership enables delivery of solutions using Azure, Microsoft 365, and other Microsoft technologies.
• CreatiocoreTechnology or Integration · 1 January 2016Official Creatio partner since 2016. Velvetech specializes in Creatio CRM development and implementation services, including agentic no-code CRM and workflow platform deployments for enterprise clients.
• AWScoreTechnology or IntegrationAmazon Web Services cloud platform partner. Velvetech delivers cloud solutions using AWS infrastructure including Lambda, EC2, S3, and other AWS services.
• Google CloudcoreTechnology or IntegrationGoogle Cloud platform partner providing cloud infrastructure and development services.
• SalesforcecoreTechnology or IntegrationCRM technology partner for Salesforce implementation and customization, including CTI integrations with VoIP systems.

Scale indicators15 records

Recent moves7 records

Expansion highlights5 records

Direct peers

• EPAM Systems: EPAM is a global custom software development and digital engineering services company with a similar distributed delivery model across Eastern Europe, serving enterprise clients in financial services, healthcare, and insurance — directly comparable to Velvetech's positioning at a larger scale.
• Globant: Globant is a digital transformation and custom software development firm with nearshore/offshore delivery centers in Latin America and Europe, competing directly for enterprise software engineering and AI/ML engagements similar to Velvetech.
• SoftServe: SoftServe is a Ukraine-based custom software development and digital consulting firm with strong presence in the US market, offering enterprise software, cloud, AI/ML, and IoT services — a close head-to-head competitor in Velvetech's core enterprise custom development space.
• Perficient: Perficient is a US-headquartered digital consultancy offering custom software development, CRM, cloud, and AI services to enterprise and mid-market clients — directly comparable to Velvetech's size, vertical mix, and engagement models.
• Slalom: Slalom is a US-based professional services and custom software development firm focused on enterprise and mid-market clients across healthcare, financial services, and other verticals — a comparable peer in terms of US delivery focus and vertical mix.
• BairesDev: BairesDev is a nearshore custom software development company with distributed engineering teams across Latin America, offering similar dedicated team and staff augmentation models to Velvetech's enterprise client base.

Broad incumbents

• Deloitte Digital: Deloitte Digital is the digital transformation arm of a Big Four firm, offering custom software, CRM, cloud, and AI services to large enterprises at massive scale — a broad incumbent that competes with Velvetech for larger enterprise software engagements.
• Accenture: Accenture is the world's largest IT services firm offering custom software development, cloud, and AI services across all major verticals — a broad incumbent that competes with Velvetech for large enterprise transformation deals.
• Cognizant: Cognizant is a major global IT services company with strong financial services, healthcare, and manufacturing verticals — a broad incumbent offering the same end-to-end custom software development, cloud, and AI capabilities as Velvetech at much greater scale.

Emerging players

• Genpact: Genpact is a global professional services firm increasingly competing in AI-driven digital transformation, with delivery models that overlap with Velvetech's agentic AI and process automation offerings for enterprise and BPO clients.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/velvetech
• YouTubeyoutube.com/@velvetech5214
• Facebookfacebook.com/velvetech
• LinkedInlinkedin.com/company/velvetech
• Instagraminstagram.com/velvetech

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles5 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Velvetech