What Dingo Software does

DINGO (Dingo Software Pty Ltd) is a Brisbane-headquartered, privately held software company founded in 1991 that provides cloud-based predictive maintenance solutions to asset-intensive industries, with mining as its primary vertical and additional operations in defence, energy, and rail. The company's flagship product is Trakka®, an award-winning predictive analytics and workflow management platform that ingests equipment condition data (oil analysis, vibration, telemetry, inspection reports, maintenance history) and distills it into prioritized maintenance recommendations, complemented by the Trakka Asset Health Manager mobile app for field inspections, the Condition Intelligence expert-analyst review service, and the "intelligence" automated reporting module. Underlying technology combines proprietary data connectors to ERP/CMMS systems, a Dingo Rules Engine, machine-learning predictive models, and a deliberate human-in-the-loop architecture where senior analysts validate recommendations.

DINGO operates a platform-plus-modules business model generating revenue through enterprise SaaS subscriptions for the Trakka platform, professional services and managed programs that help mining operators stand up condition-based maintenance, and Condition Intelligence expert support contracts. Go-to-market is consultative enterprise field sales with regional offices in Australia (HQ, Wilston QLD) and the United States (Greenwood Village, CO), complemented by regional partners such as Silvia González in South America and a distribution footprint spanning Asia Pacific, North America, South America, Africa, Oceania and Europe. Customer logos include Anglo American, Barrick/Nevada Gold Mines, Newmont, Rio Tinto, Glencore, Teck Resources, Coeur Mining, Ero Copper, Socotec and Infigen, with $14B+ of equipment under management across 260+ operations and $1B+ in cumulative customer maintenance-and-equipment savings. Following The Riverside Company's majority-stake acquisition in June 2025, DINGO continues to operate independently under CEO Charlie Forrest (appointed October 2023) and Executive Chairman Paul Higgins, with capital earmarked to accelerate AI development and global expansion.

Name

Dingo Software

Legal name

Dingo Software Pty Ltd

Website

https://dingo.com

Company type

Private

Founded year

1991

Operating status

Operating

Headcount range

101–250 employees

Short description

Dingo Software is a Brisbane-based provider of cloud-based predictive maintenance software for asset-intensive industries, primarily mining. Its Trakka platform combines 30+ years of mining asset health data, machine learning, and human-in-the-loop expert review to help major global miners reduce equipment failures and maintenance costs.

Ownership category

akta.pro rank

Product category

Predictive Maintenance Software for Asset-Intensive Industries

NAICS

Support Activities for Mining (2131), Custom Computer Programming Services (541511), Electronic and Precision Equipment Repair and Maintenance (8112)

SIC

Mining Machinery & Equip (No Oil & Gas Field Mach & Equip) (3532), Services-Computer Integrated Systems Design (7373)

akta.pro primary industry

Mining Automation, Telematics & Fleet Management Systems (IMAKANAK)

Keywords

• Predictive maintenance software
• Asset health management
• Condition monitoring systems
• Mining equipment reliability
• Enterprise maintenance analytics

Headquarters

HQ city

Centennial

HQ country

United States

HQ region

North America

Offices2 records

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure

Revenue model

1. Software Subscriptions: Enterprise predictive maintenance software licenses delivered via cloud-based Trakka platform. Software platform enables proactive condition management to reduce equipment failures, improve asset reliability, and decrease maintenance costs.
2. Professional Services and Managed Solutions: Maintenance experts collaborate with teams to manage Condition Management programs, offering support from process integration and maintenance recommendations to daily program management. Includes custom consulting projects, opportunity assessments, and hands-on training.
3. Expert Support Services: Condition Intelligence expert services with analysts managing over 100,000 vital components daily. Includes troubleshooting guide library, global benchmarking reports, KPI development, and action planning and tracking.

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels6 records

Core offering

Dingo Software sells Trakka, a cloud-based predictive analytics and workflow management platform that ingests equipment condition data (oil analysis, vibration, telemetry, inspections, OEM recommendations) and converts it into prioritized, actionable maintenance recommendations. The platform is paired with the Trakka Asset Health Manager mobile inspection app, Condition Intelligence expert advisory services that review and validate recommendations, and an Intelligence reporting module. Customers are primarily large mining operators using the software to predict component failures, reduce unplanned downtime, and lower maintenance costs across mixed OEM heavy-equipment fleets.

Product overview

DINGO is a global leader in predictive maintenance software solutions for asset-intensive industries, offering a platform-plus-modules architecture. The core product is Trakka, an award-winning cloud-based predictive analytics and workflow management platform that collects, analyzes, and distills equipment condition data into actionable maintenance intelligence. The platform is complemented by the Trakka Asset Health Manager mobile app for field inspections, Condition Intelligence expert services for technical review and recommendations, Intelligence module for automated reporting and insights, and Inspections module for condition assessment. DINGO also operates DINGO Defence as a specialized division for military equipment applications. The solutions are trusted by major mining operators globally including Anglo American, Nevada Gold Mines, Newmont, Barrick, Rio Tinto, and Glencore.

Differentiator

Problem solved

Functional benefit

Brands

• Trakka: Award-winning cloud-based predictive analytics and workflow management software for condition monitoring and asset health management
• Condition Intelligence
• Trakka Asset Health Manager App (TAHM)
• intelligence
• Asset Wellness

Products and services

• Trakka Award-winning cloud-based predictive analytics and workflow management tool that collects, analyzes and distills equipment data into actionable maintenance recommendations. Includes data connector library for ERP and condition monitoring integration, decision support, workflow tracking, custom reports, dashboards, and field inspection capabilities. Designed for large mining operators and asset-intensive industrial enterprises to predict component failures and reduce unplanned downtime.
• Trakka Asset Health Manager App (TAHM) Mobile application enabling technicians to perform equipment inspections and condition reports from the field. Includes Trakka Insights for viewing equipment health at a glance with recommended actions, and Trakka Inspect for capturing photographs with annotations, documenting wear, and logging ultrasonic measurements at inspection points. For maintenance and reliability teams at remote mining sites.
• Condition Intelligence Expert service module combining consolidated view of condition and maintenance information, advanced analytics, mining-specific historical context, and review by Condition Intelligence analysts. Features include troubleshooting guide library, global benchmarking reports, KPI development, and action planning and tracking. For asset-intensive operations needing human-in-the-loop validation of predictive maintenance insights.
• intelligence Data analysis, insights, and automatic reporting software module powered by Trakka. Enables users at any level of an organization to access intelligence-driven decision-making with automated reporting capabilities. For corporate, general management, and maintenance leadership who need dashboards and automated reporting.
• Inspections Field inspection module for capturing and analyzing inspection data, providing real-time solutions for equipment condition assessment in the field. Complements the Trakka Asset Health Manager mobile app for technician-driven inspection workflows at remote sites.

Quantifiable outcome

• Average 0.5% AISC improvement across commodities
• +11 more outcomes

Named customers14 records

Segments4 records

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Integration3 records

AI capability7 records

Feature7 records

Partnerships

Four partnerships are on record, tiered minor and core.

• Herbert Smith Freehills KramerminorOthers · 1 January 2025Legal advisory firm that advised The Riverside Company on its acquisition of Dingo Software through a competitive auction process. Advisory team led by partner Andrew Clyne and senior associate Sarah Ward.
• Coeur Rochester MinecoreStrategic or Co-development Partner · 1 November 2023Coeur Rochester Mine partnered with DINGO to implement condition-based bed liner replacement strategy. Site implemented Trakka Asset Health Manager app (TAHM) for recording bed liner conditions. Extended service life of 67% of bedliners. Reduced crusher jamming through condition-based decision-making.
• Barrick-Nevada Gold MinescoreStrategic or Co-development Partner · 26 July 2022Expanded regional partnership stemming from a more than 20-year relationship with Barrick-Nevada Gold Mines Operations (NGM). More than a dozen Nevada Gold Mines locations and hundreds of employees use DINGO's Trakka software. Developed custom reports, apps, modifications, and updates. Collaboration on continuous improvement initiatives, improving efficiencies, communicating findings from Condition Intelligence reviews and creating actions to improve machine health.
• SAPcoreTechnology or IntegrationIntegration between SAP and Trakka brings together all pertinent data in one system in a centralized view. Component Profiles retain important data such as manufacturer, model, component oil types, cost, capacity, and more. DINGO and SAP combine to streamline mining operations including primary distribution, data collection, processing, supply chain management.

Scale indicators16 records

Recent moves6 records

Expansion highlights6 records

Broad incumbents

• Honeywell Forge: Honeywell's connected enterprise platform with asset performance and predictive maintenance modules for industrial customers. Broad incumbent with deep industrial customer relationships overlapping Dingo's mining base.
• GE Digital (Predix): GE's industrial IoT and asset performance management suite targeting power, mining, and heavy industry. A major incumbent competitor with much broader portfolio and deeper OEM relationships than Dingo.
• Siemens Digital Industries (MindSphere/Xcelerator): Siemens' industrial IoT and digital industries portfolio serving mining and heavy equipment OEMs. Broad incumbent with significant installed base advantage through hardware bundling.
• C3 AI: Enterprise AI platform provider with asset performance and reliability applications across industries. Broad incumbent with overlapping predictive maintenance capability but serving many verticals beyond mining.
• Hexagon (HxGN SDx / MinePlan): Hexagon provides mining technology solutions including asset management and autonomous fleet systems. A mining-focused incumbent with broader operational scope (planning, surveying, fleet) than Dingo.
• IBM Maximo Application Suite: Enterprise asset management platform widely deployed in mining, energy, and rail. Overlaps with Dingo's ERP/CMMS integration approach and predictive maintenance ambition at much larger enterprise scale.

Direct peers

• Augury: AI-based machine health and condition monitoring platform for industrial assets. Directly comparable to Dingo in using vibration, temperature, and AI to predict equipment failures, though Augury focuses more broadly on manufacturing rather than mining specialization.
• Uptake: Industrial AI and asset performance management platform serving mining, rail, and heavy equipment customers. Closely comparable in targeting asset-intensive industries with predictive maintenance AI, though Uptake has narrower customer scale than Dingo.
• SparkCognition: Industrial AI company applying machine learning to asset performance, predictive maintenance, and operational optimization in energy and heavy industry. Comparable in deploying AI for asset-intensive operations with adjacent vertical overlap to Dingo.

Emerging players

• Bentley Systems (AssetWise): Bentley's AssetWise product provides asset performance and reliability management for infrastructure and industrial operators. Adjacent player with partial overlap in predictive maintenance workflows for asset-intensive customers.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks6 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/840167
• Xx.com/dingo_software

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles10 records

Subsidiaries1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Dingo Software