OrionStar
OrionStar Robotics is a Beijing-based AI service robot company (subsidiary of Cheetah Mobile, NYSE: CMCM) that designs, manufactures, and globally distributes delivery, greeting, warehouse, and cleaning robots through exclusive regional channel partners, serving 20,000+ enterprise customers across 60+ countries.
- Company typePrivate
- Founded2016
- HeadquartersBeijing, China
- Headcount101–250
- GTM typeB2B
- OfferingHardware or Manufacturing
What OrionStar does
OrionStar Robotics is an AI service robot company founded in September 2016 in Beijing as a subsidiary of Cheetah Mobile Inc. (NYSE: CMCM), with a secondary US headquarters in City of Industry, California. The company designs, manufactures, and sells a portfolio of commercial service robots organized into four product lines: delivery robots (LuckiBot, LuckiBot Pro, LuckiBot Pro Autodoor), greeting robots (GreetingBot Mini, GreetingBot Nova), warehouse robots (CarryBot), and cleaning robots (CleaniBot S55 Pro, M1, K1, C5), augmented by UFACTORY xArm collaborative arms following the 2025 acquisition.
The company's technical core is a fully self-developed AI stack spanning voice interaction (Orion Voice OS, 6-microphone array, 97%+ recognition accuracy at 75dB ambient noise, 30M+ daily voice commands, 100M+ activated devices), computer vision (industry-exclusive dish recognition, multimodal sensing, facial recognition), and navigation (proprietary vision+laser fusion SLAM with 240° LiDAR and 3 RGB-D cameras). Atop this stack sits AgentOS — positioned as the industry's first robotic agent operating system — which exposes 370+ APIs, supports 9 languages, and reduces secondary development time from 2 weeks to 2 days. The company integrates OpenAI ChatGPT and Google DialogFlow for conversational capabilities rather than training a proprietary foundation model.
OrionStar monetizes primarily through hardware sales supplemented by robot leasing/subscription and professional services (customization, integration, training). Distribution is anchored on exclusive regional partners — Sojitz Corporation (Japan), Browne Group (Canada), B-Robotics (Korea), Golden Key POS (United States) — alongside direct enterprise sales via website-led demo and quote requests. The company has deployed 60,000+ robots across 60+ countries serving 20,000+ enterprise customers in foodservice, retail, warehouse, manufacturing, healthcare, and public-sector applications, with reported 97% client satisfaction and a 12-month average payback period for partners. The parent's AI & Others segment (driven substantially by OrionStar) grew 86.4% YoY in Q2 2025 to RMB 295.2M (US$41.2M).
OrionStar firmographics
Firmographics- Name
- OrionStar
- Legal name
- Beijing OrionStar Technology Co., Ltd. (北京猎户星空科技有限公司)
- Website
- https://orionstar.com
- Company type
- Private
- Founded year
- 2016
- Operating status
- Operating
- Headcount range
- 101–250 employees
- Short description
- OrionStar Robotics is a Beijing-based AI service robot company (subsidiary of Cheetah Mobile, NYSE: CMCM) that designs, manufactures, and globally distributes delivery, greeting, warehouse, and cleaning robots through exclusive regional channel partners, serving 20,000+ enterprise customers across 60+ countries.
- Ownership category
- akta.pro rank
OrionStar industry classification
Industry- Product category
- Service Robotics
- NAICS
- Commercial and Service Industry Machinery Manufacturing (3333), Other General Purpose Machinery Manufacturing (3339), Office Machinery and Equipment Rental and Leasing (532420)
- SIC
- Refrigeration & Service Industry Machinery (3580), Industrial Trucks, Tractors, Trailors & Stackers (3537), General Industrial Machinery & Equipment (3560)
- akta.pro primary industry
- Service & Hospitality Robots (HDAAAIAB)
- akta.pro secondary industries
- Robot Software, Autonomy Stacks & Simulation (ROS, digital twins) (HDAAAIAK), Industrial & Warehouse Robotics (HDAAAIAA), Humanoid & General-Purpose Robots (HDAAAIAJ), Industrial Robots (Articulated, SCARA, Delta, Cartesian) (IMAHAHAA)
Keywords
Where OrionStar is headquartered
LocationHeadquarters
- HQ city
- Beijing
- HQ country
- China
- HQ region
- Asia
Offices3 records
Markets served
OrionStar business model
Business model- GTM type
- B2B
- Offering type
- Hardware or Manufacturing
- Cost components
- Technology or R&D, Personnel, Supply Chain, Operations, Marketing or Sales, Infrastructure
Revenue model
- AI Service Robot Sales: OrionStar generates revenue primarily from the sale of AI service robots including delivery robots (LuckiBot, LuckiBot Pro, LuckiBot Pro Autodoor), greeting robots (GreetingBot Mini, GreetingBot Nova), warehouse robots (CarryBot), cleaning robots (CleaniBot series), and collaborative robotic arms. The company also sells accessories and spare parts.
- Robot Leasing / Rental: OrionStar offers flexible leasing options to lower upfront cost barriers for restaurants and venues, particularly for seasonal or temporary deployments. This allows venues to access robot waiter services without large capital expenditure.
- Professional Services & Customization: Revenue generated from solution design, system integration, secondary development using the AgentOS SDK, and after-sales technical support services. The company provides comprehensive multi-level customer training and ongoing operational support to partners.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| One time/ perpetual license | Multi-year contract | Direct Purchase - Full Ownership |
| Subscription | Monthly | Robot Leasing Program |
Go-to-market motion4 records
Distribution channels5 records
Marketing channels6 records
OrionStar product offering
Product offeringCore offering
OrionStar designs, manufactures and sells AI-powered service robots across delivery, greeting, warehouse, cleaning, and collaborative arm categories, together with the AgentOS robotic agent operating system and Orion Voice OS. Its robots automate repetitive physical tasks in restaurants, retail, warehouses, factories, showrooms, healthcare, libraries, and commercial cleaning, replacing 2-3 part-time workers per unit and supporting 9+ languages with 97%+ voice recognition accuracy in noisy environments.
Product overview
OrionStar Robotics is an AI service robot company offering a comprehensive portfolio of hardware robots and software platforms. The product lineup includes delivery robots (LuckiBot, LuckiBot Pro, LuckiBot Pro Autodoor), greeting robots (GreetingBot Mini, GreetingBot Nova), warehouse robots (CarryBot), and cleaning robots (CleaniBot S55 Pro, M1, K1, C5), plus the UFactory xArm collaborative arm through a subsidiary. Core to the portfolio is AgentOS, the proprietary robotic agent operating system that enables human-like AI interactions, and OrionOS, the open development platform supporting Android-based secondary development. OrionStar provides industry-specific solutions for restaurants, retail, warehouses, factories, and showrooms, integrating voice interaction, computer vision, and autonomous navigation capabilities across 60,000+ deployed robots in 60+ countries.
Differentiator
Problem solved
Functional benefit
Brands
- AgentOS: The Industry-First Robotic Agent Operating System designed for diverse scenarios including guiding, reception, companionship, and elderly care. Features AI-powered voice interaction, multilingual support, and simplified secondary development.
- LuckiBot
- GreetingBot
- CleaniBot
- CarryBot
- LuckiBot Pro
Products and services
- LuckiBot AI delivery robot for restaurant food and beverage delivery, featuring multi-modal interaction, autonomous navigation, obstacle avoidance, voice interaction, and multi-robot collaboration for restaurant and hospitality environments.
- LuckiBot Pro Next-gen delivery robot with industry-exclusive dish recognition camera, 360° smart ambient lamp, 14.1-inch HD screen, 6-microphone array voice interaction, and torsion bar damping suspension; 50% increased load capacity (60 kg total) and 64% larger battery providing 16 hours of continuous work for restaurants.
- LuckiBot Pro Autodoor Delivery robot variant with automatic door functionality enabling seamless food delivery in restaurants with differing access or compartment requirements.
- GreetingBot Mini Compact AI greeting robot with voice interaction, autonomous navigation, and large touchscreen for menu browsing, ordering, and payment; can integrate with ChatGPT for enhanced voice interactions without pre-configured scenarios.
- GreetingBot Nova AI greeting robot with advanced voice interaction, autonomous navigation, and precise obstacle avoidance, suitable for healthcare guidance, retail shopping assistance, accessible services, and large venue reception; upgradable to AgentOS.
- OrionStar CarryBot World's first logistics robot for micro-fulfillment centers, enabling autonomous warehouse picking, production delivery, and product transfer with multi-robot cooperation via RCS integration to MES systems.
- CleaniBot S55 Pro AI-powered commercial floor cleaning robot for busy spaces like hotels, supermarkets, and high-traffic commercial settings, providing fully autonomous cleaning with consistent quality.
- CleaniBot M1 AI cleaning robot for commercial floor maintenance with autonomous navigation and smart cleaning capabilities.
- CleaniBot K1 Commercial AI cleaning robot with autonomous operation for large facility floor care.
- CleaniBot C5 Commercial cleaning robot for automated floor maintenance in retail, warehouse, and industrial environments.
- UFactory xArm Lightweight collaborative robotic arm for industrial and commercial automation, brought into the OrionStar ecosystem through the controlling acquisition of UFACTORY by parent Cheetah Mobile.
- AgentOS The Industry-First Robotic Agent Operating System, enabling human-like thinking, interaction, and response across robots; reduces secondary development from two weeks to two days, supports 370+ APIs and 20+ voice interaction enhancements, and enables 9-language seamless switching.
- Smart Restaurant Solution Restaurant automation solution integrating intelligent robots with self-ordering, self-checkout devices, kitchen systems, table trackers, and robot call buttons for enhanced efficiency and customer experience (Restaurant Automation 3.0).
- Smart Retail Solution Retail automation solution with robot greeters providing personalized recommendations, promotions, and interactive engagement for shopping guidance.
- Smart Warehouse Solution Warehouse automation solution using CarryBot for picking, delivery, and transfer operations with multi-robot coordination.
- Smart Factory Solution Factory robot solution for Human-Robot Collaboration in material picking, workshop transferring, and finished product handling, with route-optimized multi-picking, smart follow picking, and multi-robot cooperation.
- Smart Showroom Solution Intelligent showroom solution with proactive greetings, smart Q&A, and guided tours for corporate showrooms, service halls, and brand experience centers, powered by OpenAI ChatGPT and built-in AgentOS.
Quantifiable outcome
- Delivery robots handle 150-220 deliveries and 600-900 dishes per day, equivalent to 2-3 part-time human waiters
- +7 more outcomes
Companies that use OrionStar
Customer profileNamed customers15 records
Segments7 records
Ideal customer profiles4 records
OrionStar technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- Yes
- API docs
- API detail
Core technology
AI maturity
App detail
Integration2 records
AI capability11 records
Feature7 records
OrionStar partnerships and signals
Strategic signalPartnerships
Seven partnerships are on record, tiered core and key.
- UFACTORYcoreCheetah Mobile (OrionStar's parent company, NYSE: CMCM) acquired a controlling stake in UFACTORY, a global leader in lightweight collaborative robotic arms. The acquisition expands the OrionStar ecosystem to include xArm collaborative robotic arms, with integration into OrionStar's robot platform and distribution channels.
- Changi Airport GroupkeyChangi Airport Group is certified under ISO/IEC 42001 (AI governance) by SGS, alongside OrionStar Robotics and KPMG India, as pioneering organizations demonstrating accountable and trustworthy AI deployment under international standards.
- Sojitz CorporationcoreOrionStar Robotics concluded an exclusive distributor agreement with Sojitz Corporation, Japan's major trading company. Sojitz acts as the exclusive distributor for OrionStar Robots in the Japanese market, providing local sales, service, and support to Japanese customers.
- B-RoboticscoreB-Robotics serves as OrionStar's exclusive distribution and integration partner in Korea, empowering the foodservice industry with OrionStar's LuckiBot robots. B-Robotics has deployed over 2,000 LuckiBots in more than 1,400 Korean restaurants. OrionStar won the Korea Consumer Appraisal Brand Award with B-Robotics' support.
- Browne Group Inc.coreBrowne Group Inc., a Canadian foodservice distributor with over 70 years of history, announced a strategic partnership with OrionStar Robotics as the exclusive distributor for service robots in Canada. Browne launched a dedicated Technology Division to support service robot deployments in foodservice, retail, and grocery industries across Canada.
- Golden Key POS (GKP)keyOrionStar partnered with Golden Key POS, a credit card processing and POS company with 25 years of experience in US restaurants. The partnership integrates OrionStar robots into GKP's POS ecosystem to offer combined restaurant automation solutions to US dining establishments.
- WPP GroupkeyOrionStar participated in WPP's new interactive innovation space at its VMLY&R office in the UK Marine Container Park. OrionStar's Lucki robot was featured in the QSR Smart Catering area, exploring new ways of brand marketing with WPP's global brand clients.
Scale indicators9 records
Recent moves6 records
Expansion highlights7 records
OrionStar competitors and assessment
Company assessmentDirect peers
- Geek+: Chinese global leader in warehouse/AMR robotics (picking, sorting, moving). Directly comparable to OrionStar's CarryBot warehouse robot line and the broader Smart Warehouse / Smart Factory solutions.
- Bear Robotics: US-based service robotics company (founded by former Google/Waymo engineers) specializing in restaurant serving robots (Servi, Carti). Closest direct competitor to OrionStar's LuckiBot delivery robot line in the foodservice vertical.
- Keenon Robotics: Shanghai-based service robot manufacturer focused on restaurant delivery (DINERBOT, BUTLERBOT) and hotel/hospitality applications. Direct competitor to OrionStar's hospitality robots with similar product positioning and global channel strategy.
- Locus Robotics: US-based AMR/warehouse robotics company specializing in fulfillment center picking and material transport. Directly comparable to OrionStar's CarryBot warehouse robot and Smart Warehouse solution.
- Segway-Ninebot: Chinese mobility and robotics company offering delivery robots (Loomo, DeliveryBot) for restaurants and hotels. Competes with OrionStar in commercial service robotics across Asian and Western markets.
- Pudu Robotics: Chinese-headquartered global service robot maker (BellaBot, KettyBot, FlashBot) with strong presence in restaurants, hotels, and healthcare. Competes head-to-head with OrionStar's LuckiBot, GreetingBot, and CleaniBot product lines worldwide.
- MiR (Mobile Industrial Robots): Denmark-based maker of autonomous mobile robots for industrial logistics and material handling (now part of Teradyne). Comparable to CarryBot and Smart Factory offerings with focus on factory/warehouse automation.
Emerging players
- Naio Technologies: French commercial cleaning and agricultural robotics company. Adjacent competitor to OrionStar's CleaniBot line in the commercial floor-cleaning automation space.
Broad incumbents
- SoftBank Robotics: Japanese-owned humanoid and service robot maker (Pepper, Whiz). A broader incumbent with overlapping humanoid/social robot capabilities in hospitality, retail, and customer service settings.
- LG Electronics (CLOi): South Korean conglomerate with CLOi service robot line serving hospitality, retail, and airports. A broad incumbent offering overlapping service robot capabilities as part of a much larger electronics portfolio.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat6 records
Key risks5 records
Key highlights7 records
Customer concentration
OrionStar social profiles
Digital presenceOrionStar compliance and trust
Trust signalCompliance12 records
OrionStar financial estimates
Financial estimateRevenue estimate
Valuation estimate
OrionStar leadership team
Management profileNumber of profiles
Profiles2 records
OrionStar subsidiaries and ownership
Company hierarchySubsidiaries1 record
OrionStar funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
OrionStar M&A and investment
M&A and investmentM&A
Investments1 record
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about OrionStar
What does OrionStar do?
OrionStar designs, manufactures and sells AI-powered service robots across delivery, greeting, warehouse, cleaning, and collaborative arm categories, together with the AgentOS robotic agent operating system and Orion Voice OS. Its robots automate repetitive physical tasks in restaurants, retail, warehouses, factories, showrooms, healthcare, libraries, and commercial cleaning, replacing 2-3 part-time workers per unit and supporting 9+ languages with 97%+ voice recognition accuracy in noisy environments.
Is OrionStar a public or private company?
OrionStar is a private company. It is classified as corporate owned and is currently operating.
When was OrionStar founded?
OrionStar was founded in 2016. It employs 101 to 250 people.
Where is OrionStar based?
OrionStar is headquartered in Beijing, China, in the Asia region.
How does OrionStar make money?
Three revenue lines are on record. AI Service Robot Sales are the primary driver. The others are robot Leasing / Rental and professional Services & Customization.
Who are OrionStar's main competitors?
Direct peers on record are Geek+, Bear Robotics, Keenon Robotics, Locus Robotics, Segway-Ninebot, Pudu Robotics and MiR (Mobile Industrial Robots). Naio Technologies is listed as an emerging player. Broad incumbents are SoftBank Robotics and LG Electronics (CLOi).
Does OrionStar have an API?
Yes. AgentOS SDK for robot secondary development. The SDK provides 370+ APIs and 20+ voice interaction enhancement items for customizing robot applications. Developers can integrate third-party capabilities into Agent applications, define natural language constraints, and orchestrate Agent thinking processes. Compatible with AI coding tools like Cursor. Android knowledge is needed for basic development. Code can be written in approximately 10 lines for instant calls with 0 integration cost for built-in LLMs. Developer documentation is at github.com/orionagent/agentos-sdk.
What industry is OrionStar in?
OrionStar's product category is Service Robotics. Its primary akta.pro industry code is HDAAAIAB, Service & Hospitality Robots, with a secondary code of HDAAAIAK, Robot Software, Autonomy Stacks & Simulation (ROS, digital twins). Its NAICS code is 3333 and its SIC code is 3580.