OrionStar

What OrionStar does

OrionStar Robotics is an AI service robot company founded in September 2016 in Beijing as a subsidiary of Cheetah Mobile Inc. (NYSE: CMCM), with a secondary US headquarters in City of Industry, California. The company designs, manufactures, and sells a portfolio of commercial service robots organized into four product lines: delivery robots (LuckiBot, LuckiBot Pro, LuckiBot Pro Autodoor), greeting robots (GreetingBot Mini, GreetingBot Nova), warehouse robots (CarryBot), and cleaning robots (CleaniBot S55 Pro, M1, K1, C5), augmented by UFACTORY xArm collaborative arms following the 2025 acquisition.

The company's technical core is a fully self-developed AI stack spanning voice interaction (Orion Voice OS, 6-microphone array, 97%+ recognition accuracy at 75dB ambient noise, 30M+ daily voice commands, 100M+ activated devices), computer vision (industry-exclusive dish recognition, multimodal sensing, facial recognition), and navigation (proprietary vision+laser fusion SLAM with 240° LiDAR and 3 RGB-D cameras). Atop this stack sits AgentOS — positioned as the industry's first robotic agent operating system — which exposes 370+ APIs, supports 9 languages, and reduces secondary development time from 2 weeks to 2 days. The company integrates OpenAI ChatGPT and Google DialogFlow for conversational capabilities rather than training a proprietary foundation model.

OrionStar monetizes primarily through hardware sales supplemented by robot leasing/subscription and professional services (customization, integration, training). Distribution is anchored on exclusive regional partners — Sojitz Corporation (Japan), Browne Group (Canada), B-Robotics (Korea), Golden Key POS (United States) — alongside direct enterprise sales via website-led demo and quote requests. The company has deployed 60,000+ robots across 60+ countries serving 20,000+ enterprise customers in foodservice, retail, warehouse, manufacturing, healthcare, and public-sector applications, with reported 97% client satisfaction and a 12-month average payback period for partners. The parent's AI & Others segment (driven substantially by OrionStar) grew 86.4% YoY in Q2 2025 to RMB 295.2M (US$41.2M).

Name

OrionStar

Legal name

Beijing OrionStar Technology Co., Ltd. (北京猎户星空科技有限公司)

Website

https://www.orionstar.com/

Company type

Private

Founded year

2016

Operating status

Operating

Headcount range

101–250 employees

Short description

OrionStar Robotics is a Beijing-based AI service robot company (subsidiary of Cheetah Mobile, NYSE: CMCM) that designs, manufactures, and globally distributes delivery, greeting, warehouse, and cleaning robots through exclusive regional channel partners, serving 20,000+ enterprise customers across 60+ countries.

Ownership category

akta.pro rank

Product category

Service Robotics

NAICS

Commercial and Service Industry Machinery Manufacturing (3333), Other General Purpose Machinery Manufacturing (3339), Office Machinery and Equipment Rental and Leasing (532420)

SIC

Refrigeration & Service Industry Machinery (3580), Industrial Trucks, Tractors, Trailors & Stackers (3537), General Industrial Machinery & Equipment (3560)

akta.pro primary industry

Service & Hospitality Robots (HDAAAIAB)

akta.pro secondary industries

Robot Software, Autonomy Stacks & Simulation (ROS, digital twins) (HDAAAIAK), Industrial & Warehouse Robotics (HDAAAIAA), Humanoid & General-Purpose Robots (HDAAAIAJ), Industrial Robots (Articulated, SCARA, Delta, Cartesian) (IMAHAHAA)

Keywords

• AI service robots
• Delivery robots
• Commercial cleaning robots
• Warehouse automation robots
• Robotic operating system

Headquarters

HQ city

Beijing

HQ country

China

HQ region

Asia

Offices3 records

Markets served

GTM type

B2B

Offering type

Hardware or Manufacturing

Cost components

Technology or R&D, Personnel, Supply Chain, Operations, Marketing or Sales, Infrastructure

Revenue model

1. AI Service Robot Sales: OrionStar generates revenue primarily from the sale of AI service robots including delivery robots (LuckiBot, LuckiBot Pro, LuckiBot Pro Autodoor), greeting robots (GreetingBot Mini, GreetingBot Nova), warehouse robots (CarryBot), cleaning robots (CleaniBot series), and collaborative robotic arms. The company also sells accessories and spare parts.
2. Robot Leasing / Rental: OrionStar offers flexible leasing options to lower upfront cost barriers for restaurants and venues, particularly for seasonal or temporary deployments. This allows venues to access robot waiter services without large capital expenditure.
3. Professional Services & Customization: Revenue generated from solution design, system integration, secondary development using the AgentOS SDK, and after-sales technical support services. The company provides comprehensive multi-level customer training and ongoing operational support to partners.

Pricing tiers

Go-to-market motion4 records

Distribution channels5 records

Marketing channels6 records

Core offering

OrionStar designs, manufactures and sells AI-powered service robots across delivery, greeting, warehouse, cleaning, and collaborative arm categories, together with the AgentOS robotic agent operating system and Orion Voice OS. Its robots automate repetitive physical tasks in restaurants, retail, warehouses, factories, showrooms, healthcare, libraries, and commercial cleaning, replacing 2-3 part-time workers per unit and supporting 9+ languages with 97%+ voice recognition accuracy in noisy environments.

Product overview

OrionStar Robotics is an AI service robot company offering a comprehensive portfolio of hardware robots and software platforms. The product lineup includes delivery robots (LuckiBot, LuckiBot Pro, LuckiBot Pro Autodoor), greeting robots (GreetingBot Mini, GreetingBot Nova), warehouse robots (CarryBot), and cleaning robots (CleaniBot S55 Pro, M1, K1, C5), plus the UFactory xArm collaborative arm through a subsidiary. Core to the portfolio is AgentOS, the proprietary robotic agent operating system that enables human-like AI interactions, and OrionOS, the open development platform supporting Android-based secondary development. OrionStar provides industry-specific solutions for restaurants, retail, warehouses, factories, and showrooms, integrating voice interaction, computer vision, and autonomous navigation capabilities across 60,000+ deployed robots in 60+ countries.

Differentiator

Problem solved

Functional benefit

Brands

• AgentOS: The Industry-First Robotic Agent Operating System designed for diverse scenarios including guiding, reception, companionship, and elderly care. Features AI-powered voice interaction, multilingual support, and simplified secondary development.
• LuckiBot
• GreetingBot
• CleaniBot
• CarryBot
• LuckiBot Pro

Products and services

• LuckiBot AI delivery robot for restaurant food and beverage delivery, featuring multi-modal interaction, autonomous navigation, obstacle avoidance, voice interaction, and multi-robot collaboration for restaurant and hospitality environments.
• LuckiBot Pro Next-gen delivery robot with industry-exclusive dish recognition camera, 360° smart ambient lamp, 14.1-inch HD screen, 6-microphone array voice interaction, and torsion bar damping suspension; 50% increased load capacity (60 kg total) and 64% larger battery providing 16 hours of continuous work for restaurants.
• LuckiBot Pro Autodoor Delivery robot variant with automatic door functionality enabling seamless food delivery in restaurants with differing access or compartment requirements.
• GreetingBot Mini Compact AI greeting robot with voice interaction, autonomous navigation, and large touchscreen for menu browsing, ordering, and payment; can integrate with ChatGPT for enhanced voice interactions without pre-configured scenarios.
• GreetingBot Nova AI greeting robot with advanced voice interaction, autonomous navigation, and precise obstacle avoidance, suitable for healthcare guidance, retail shopping assistance, accessible services, and large venue reception; upgradable to AgentOS.
• OrionStar CarryBot World's first logistics robot for micro-fulfillment centers, enabling autonomous warehouse picking, production delivery, and product transfer with multi-robot cooperation via RCS integration to MES systems.
• CleaniBot S55 Pro AI-powered commercial floor cleaning robot for busy spaces like hotels, supermarkets, and high-traffic commercial settings, providing fully autonomous cleaning with consistent quality.
• CleaniBot M1 AI cleaning robot for commercial floor maintenance with autonomous navigation and smart cleaning capabilities.
• CleaniBot K1 Commercial AI cleaning robot with autonomous operation for large facility floor care.
• CleaniBot C5 Commercial cleaning robot for automated floor maintenance in retail, warehouse, and industrial environments.
• UFactory xArm Lightweight collaborative robotic arm for industrial and commercial automation, brought into the OrionStar ecosystem through the controlling acquisition of UFACTORY by parent Cheetah Mobile.
• AgentOS The Industry-First Robotic Agent Operating System, enabling human-like thinking, interaction, and response across robots; reduces secondary development from two weeks to two days, supports 370+ APIs and 20+ voice interaction enhancements, and enables 9-language seamless switching.
• Smart Restaurant Solution Restaurant automation solution integrating intelligent robots with self-ordering, self-checkout devices, kitchen systems, table trackers, and robot call buttons for enhanced efficiency and customer experience (Restaurant Automation 3.0).
• Smart Retail Solution Retail automation solution with robot greeters providing personalized recommendations, promotions, and interactive engagement for shopping guidance.
• Smart Warehouse Solution Warehouse automation solution using CarryBot for picking, delivery, and transfer operations with multi-robot coordination.
• Smart Factory Solution Factory robot solution for Human-Robot Collaboration in material picking, workshop transferring, and finished product handling, with route-optimized multi-picking, smart follow picking, and multi-robot cooperation.
• Smart Showroom Solution Intelligent showroom solution with proactive greetings, smart Q&A, and guided tours for corporate showrooms, service halls, and brand experience centers, powered by OpenAI ChatGPT and built-in AgentOS.

Quantifiable outcome

• Delivery robots handle 150-220 deliveries and 600-900 dishes per day, equivalent to 2-3 part-time human waiters
• +7 more outcomes

Named customers15 records

Segments7 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Integration2 records

AI capability11 records

Feature7 records

Partnerships

Seven partnerships are on record, tiered core and key.

• UFACTORYcoreTechnology or Integration · 29 July 2025Cheetah Mobile (OrionStar's parent company, NYSE: CMCM) acquired a controlling stake in UFACTORY, a global leader in lightweight collaborative robotic arms. The acquisition expands the OrionStar ecosystem to include xArm collaborative robotic arms, with integration into OrionStar's robot platform and distribution channels.
• Changi Airport GroupkeyTechnology or Integration · 1 January 2024Changi Airport Group is certified under ISO/IEC 42001 (AI governance) by SGS, alongside OrionStar Robotics and KPMG India, as pioneering organizations demonstrating accountable and trustworthy AI deployment under international standards.
• Sojitz CorporationcoreChannel Partner/ Reseller/ Distributor · 5 June 2023OrionStar Robotics concluded an exclusive distributor agreement with Sojitz Corporation, Japan's major trading company. Sojitz acts as the exclusive distributor for OrionStar Robots in the Japanese market, providing local sales, service, and support to Japanese customers.
• B-RoboticscoreChannel Partner/ Reseller/ Distributor · 1 March 2023B-Robotics serves as OrionStar's exclusive distribution and integration partner in Korea, empowering the foodservice industry with OrionStar's LuckiBot robots. B-Robotics has deployed over 2,000 LuckiBots in more than 1,400 Korean restaurants. OrionStar won the Korea Consumer Appraisal Brand Award with B-Robotics' support.
• Browne Group Inc.coreChannel Partner/ Reseller/ Distributor · 25 November 2022Browne Group Inc., a Canadian foodservice distributor with over 70 years of history, announced a strategic partnership with OrionStar Robotics as the exclusive distributor for service robots in Canada. Browne launched a dedicated Technology Division to support service robot deployments in foodservice, retail, and grocery industries across Canada.
• Golden Key POS (GKP)keyChannel Partner/ Reseller/ Distributor · 10 November 2022OrionStar partnered with Golden Key POS, a credit card processing and POS company with 25 years of experience in US restaurants. The partnership integrates OrionStar robots into GKP's POS ecosystem to offer combined restaurant automation solutions to US dining establishments.
• WPP GroupkeyGTM or Marketing Partner · 24 October 2022OrionStar participated in WPP's new interactive innovation space at its VMLY&R office in the UK Marine Container Park. OrionStar's Lucki robot was featured in the QSR Smart Catering area, exploring new ways of brand marketing with WPP's global brand clients.

Scale indicators9 records

Recent moves6 records

Expansion highlights7 records

Direct peers

• Geek+: Chinese global leader in warehouse/AMR robotics (picking, sorting, moving). Directly comparable to OrionStar's CarryBot warehouse robot line and the broader Smart Warehouse / Smart Factory solutions.
• Bear Robotics: US-based service robotics company (founded by former Google/Waymo engineers) specializing in restaurant serving robots (Servi, Carti). Closest direct competitor to OrionStar's LuckiBot delivery robot line in the foodservice vertical.
• Keenon Robotics: Shanghai-based service robot manufacturer focused on restaurant delivery (DINERBOT, BUTLERBOT) and hotel/hospitality applications. Direct competitor to OrionStar's hospitality robots with similar product positioning and global channel strategy.
• Locus Robotics: US-based AMR/warehouse robotics company specializing in fulfillment center picking and material transport. Directly comparable to OrionStar's CarryBot warehouse robot and Smart Warehouse solution.
• Segway-Ninebot: Chinese mobility and robotics company offering delivery robots (Loomo, DeliveryBot) for restaurants and hotels. Competes with OrionStar in commercial service robotics across Asian and Western markets.
• Pudu Robotics: Chinese-headquartered global service robot maker (BellaBot, KettyBot, FlashBot) with strong presence in restaurants, hotels, and healthcare. Competes head-to-head with OrionStar's LuckiBot, GreetingBot, and CleaniBot product lines worldwide.
• MiR (Mobile Industrial Robots): Denmark-based maker of autonomous mobile robots for industrial logistics and material handling (now part of Teradyne). Comparable to CarryBot and Smart Factory offerings with focus on factory/warehouse automation.

Emerging players

• Naio Technologies: French commercial cleaning and agricultural robotics company. Adjacent competitor to OrionStar's CleaniBot line in the commercial floor-cleaning automation space.

Broad incumbents

• SoftBank Robotics: Japanese-owned humanoid and service robot maker (Pepper, Whiz). A broader incumbent with overlapping humanoid/social robot capabilities in hospitality, retail, and customer service settings.
• LG Electronics (CLOi): South Korean conglomerate with CLOi service robot line serving hospitality, retail, and airports. A broad incumbent offering overlapping service robot capabilities as part of a much larger electronics portfolio.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat6 records

Key risks5 records

Key highlights7 records

Customer concentration

• Xtwitter.com/orionstar2016
• GitHubgithub.com/orionagent/agentos-sdk
• YouTubeyoutube.com/@OrionStarRobotics
• Facebookfacebook.com/OrionStarEN
• LinkedInlinkedin.com/company/orionstar
• Instagraminstagram.com/orionstar_robotics

Compliance12 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Subsidiaries1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments1 record

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about OrionStar