Charter Global
Charter Global is a 1994-founded, Atlanta-based digital solution engineering firm that provides AI-native development, agentic process automation, cloud transformation, and custom software services to mid-sized enterprises and Fortune 1000 clients via 1,000+ engineers and proprietary platforms (Orcaworks, Assistly).
- Company typePrivate
- Founded1994
- HeadquartersAtlanta, United States
- Headcount251–500
- GTM typeB2B
- OfferingServices
What Charter Global does
Charter Global is a digital solution engineering company founded in 1994 and headquartered in Atlanta, Georgia. The firm specializes in Agentic AI Automation and end-to-end cloud transformation, delivering custom software development, enterprise integration, legacy modernization, SaaS development, and data modernization services to mid-sized enterprises and Fortune 1000 clients. It claims a team of more than 1,000 engineers serving over 200 clients across transportation, financial services, healthcare, retail, energy/utilities, and government (logos include AT&T, ADP, NCR, TSYS, 7-Eleven, Cobb EMC, and MARTA), with multiple engagement models — Fixed Price, Time & Material, and Dedicated Development Teams.
Charter Global's technology stack combines professional services with proprietary platforms and delivery methodologies. The Orcaworks Agentic AI Platform as a Service (PaaS) deploys intelligent AI agents to automate document-heavy, decision-driven workflows with defined decision logic, approvals, escalation, and full traceability. The Assistly platform is a 90-day healthtech senior care management offering that applies AI-driven automation to care operations. Supporting these is the AI-Driven Development (BMAD) methodology, the Impact Pods cross-functional execution model, and the i3Labs innovation hub for rapid prototyping. The company maintains core technology partnerships with Microsoft, AWS, Google Cloud, SAP, Oracle, and Pega, and operates three centers of excellence.
Revenue is generated primarily through professional services engagements (custom software development, consulting, and managed services) and is not publicly disclosed. Distribution is anchored in direct enterprise field sales and consultative expert sessions rather than self-serve channels. The company is privately held, founder/management-led under CEO Murli Reddy, with no disclosed external funding rounds or M&A activity. Charter Global has been recognized as an Atlanta Journal-Constitution Top Workplace in 2024 and 2025.
Charter Global firmographics
Firmographics- Name
- Charter Global
- Legal name
- Charter Global Inc.
- Website
- https://charterglobal.com
- Company type
- Private
- Founded year
- 1994
- Operating status
- Operating
- Headcount range
- 251–500 employees
- Short description
- Charter Global is a 1994-founded, Atlanta-based digital solution engineering firm that provides AI-native development, agentic process automation, cloud transformation, and custom software services to mid-sized enterprises and Fortune 1000 clients via 1,000+ engineers and proprietary platforms (Orcaworks, Assistly).
- Ownership category
- akta.pro rank
Charter Global industry classification
Industry- Product category
- IT Services and Digital Engineering
- NAICS
- Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518)
- SIC
- Services-Computer Programming, Data Processing, Etc. (7370), Services-Prepackaged Software (7372), Services-Computer Integrated Systems Design (7373)
- akta.pro primary industry
- Managed Application Platforms (App PaaS & Runtime Services) (HDABAAAD)
Keywords
Where Charter Global is headquartered
LocationHeadquarters
- HQ city
- Atlanta
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
Charter Global business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure
Revenue model
- Professional Services - Custom Software Development: End-to-end software development services including custom ERP, CRM, enterprise platforms, and SaaS development. Revenue is generated through various engagement models: Fixed Price (for well-defined scopes), Time & Material (for evolving requirements), and Dedicated Development Teams (for long-term partnerships).
- Digital Transformation Consulting: Strategic advisory and consulting services for digital transformation, cloud modernization, and AI integration. Includes architecture reviews, IT strategy alignment, and technology roadmapping.
- Agentic Process Automation Services: Implementation and deployment of AI-powered automation solutions using the Orcaworks platform for autonomous workflow execution across enterprise systems.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| One time/ perpetual license | Multi-year contract | Fixed Price Model - Best for short-term projects with well-defined requirements |
| Other | Pay-as-you-go | Time & Material (T&M) Model - Best for projects with evolving requirements and agile development |
| Subscription | Monthly | Dedicated Development Team Model - Best for long-term projects requiring dedicated expertise |
Go-to-market motion1 record
Distribution channels3 records
Marketing channels5 records
Charter Global product offering
Product offeringCore offering
Charter Global is a digital solution engineering company that provides custom software development, AI-native application engineering, and agentic process automation services for enterprises. The company delivers end-to-end cloud transformation, legacy modernization, enterprise integration, and data modernization through its proprietary Orcaworks Agentic AI Platform and Impact Pods delivery model, serving Fortune 1000 leaders and mid-sized enterprises.
Product overview
Charter Global is a digital solution engineering company offering a portfolio of proprietary platforms and professional services. The core proprietary platforms are Orcaworks (Agentic AI Platform as a Service for deploying intelligent AI agents and automating document-heavy processes) and Assistly (AI-powered senior care management platform). Supporting these platforms are service offerings including AI-Native Development (BMAD), Agentic Process Automation, Enterprise Integration, Data Modernization, Custom Software Development, Legacy Application Modernization, SaaS Development, and Digital Transformation. The company delivers value through innovation hub i3Labs, delivery methodologies including Impact Pods (cross-functional execution teams) and Startup Accelerator. The company also offers specialized staffing, QA automation testing, and professional services. Charter Global specializes in Agentic AI Automation and end-to-end cloud transformation for enterprise scale innovation.
Differentiator
Problem solved
Functional benefit
Brands
- Orcaworks: Production-ready Agentic AI Platform as a Service (PaaS) that empowers teams to deploy intelligent AI agents and automate complex, document-heavy processes. Delivers scalable, secure, and explainable AI to drive efficiency across clinical trials, compliance, sales, and more.
- i3Labs
Products and services
- Orcaworks Platform A production-ready Agentic AI Platform as a Service (PaaS) that empowers enterprise teams to deploy intelligent AI agents and automate complex, document-heavy processes. Delivers scalable, secure, and explainable AI for clinical trials, compliance, sales, and more.
- Assistly Senior Care Platform A 90-day healthtech breakthrough senior care management platform that brings together AI-driven automation and modern engineering to transform care operations, reduce complexity, and enable providers to deliver better patient outcomes.
- i3Labs Innovation Hub Innovation hub that helps businesses turn disruptive ideas into reality with AI/ML and rapid development frameworks, providing rapid prototyping, product lifecycle development, and strategic guidance for startups and enterprises.
- Custom Software Development Custom ERP, CRM, and enterprise platforms built around how businesses operate, giving teams real-time data visibility, cleaner workflows, and modular architecture that grows with the organization.
- Agentic Process Automation Services Turns fragmentation into governed execution across systems, with decision logic, approvals, and escalation defined upfront. Deploys the Orcaworks platform alongside custom digital coworkers to execute autonomous workflows without manual intervention.
- Enterprise Integration Services Anchors application layers together seamlessly, ensuring clean data movement and workflow continuity across enterprise stack. Eliminates disconnected silos to turn disparate software tools into a single, high-performance operational engine.
- Data Modernization Services Transforms legacy systems into agile, AI-powered data platforms with faster migrations, stronger governance, and real-time insights.
- Digital Transformation Consulting Crafts tailored digital roadmaps aligned with business goals, prioritizing low code automation, agile scalability, and data-driven operations to reduce costs, boost agility, and future-proof enterprises.
- Legacy Application Modernization Re-architects legacy platforms through refactoring, API enablement, and cloud migration so innovation stops waiting on infrastructure.
- SaaS Development Builds scalable SaaS products with multi-tenant architecture and automated DevOps pipelines so performance holds as user base and revenue grow.
Quantifiable outcome
- Production-ready healthcare platform delivered in 90 days
- +2 more outcomes
Companies that use Charter Global
Customer profileNamed customers9 records
Segments5 records
Ideal customer profiles4 records
Charter Global technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
AI capability10 records
Feature3 records
Charter Global partnerships and signals
Strategic signalPartnerships
Seven partnerships are on record, tiered core and secondary.
- MicrosoftcoreCharter Global is a Microsoft solutions partner offering expertise across Microsoft 365, Azure, Dynamics 365, Power Platform, Copilot, and Microsoft Security. They provide cloud optimization, CRM integration, and AI-driven automation using Microsoft technologies.
- AWScoreAmazon Web Services partnership providing flexible, secure cloud services for accelerating growth, scaling confidently, and driving transformation for lasting resilience and business success.
- Google Cloud Platform (GCP)corePartnership for leveraging intelligent growth and seamless scalability with Google Cloud Platform. Secure solutions that accelerate innovation, optimize infrastructure, and transform businesses.
- SAPcoreSAP partnership covering SAP BTP, SAP Fiori, SAP Hybris Ecommerce, and Oracle JD Edwards solutions. Charter Global has launched innovative SAP apps and provides implementation and support services.
- OraclecoreOracle partnership including Oracle Commerce Cloud and JD Edwards solutions for enterprise applications, data management, and business process optimization.
- PegacorePega BPM partnership providing intelligent automation, customer engagement, and workflow optimization solutions. Charter Global offers Pega services, solutions, and center of excellence establishment support.
- Adobe Commerce (Magento)secondaryAdobe Commerce (Magento) custom application development partnership for ecommerce solutions and digital commerce platforms.
Scale indicators5 records
Recent moves6 records
Expansion highlights6 records
Charter Global competitors and assessment
Company assessmentDirect peers
- Slalom: Slalom is a US-headquartered, mid-to-large consulting firm focused on digital transformation, technology, and analytics for mid-market and enterprise clients. Closely comparable to Charter Global in customer target (Fortune 1000 / mid-sized enterprises), consultative field sales motion, and multi-cloud service portfolio.
- Globant: Globant is a publicly-traded digital and cognitive services firm specializing in AI, engineering, and innovation. Directly comparable to Charter Global in AI-native engineering positioning, enterprise digital transformation focus, and emphasis on combining technology with business strategy.
- Endava: Endava is a UK-headquartered IT services company with significant US operations, providing custom software development and digital transformation across financial services, healthcare, and other verticals. Similar to Charter Global in customer engagement models, custom software development capability, and vertical depth.
- Hexaware Technologies: Hexaware is an IT services and consulting firm offering digital transformation, cloud, automation, and enterprise integration. Comparable to Charter Global in service portfolio across multi-cloud ecosystems (AWS, Microsoft, GCP), enterprise integration, and agentic automation positioning.
- Thoughtworks: Thoughtworks is a global digital transformation consultancy delivering custom software, platform engineering, and AI enablement for enterprise clients. Comparable to Charter Global in digital engineering emphasis, AI-native development positioning, and technology-first delivery model.
Broad incumbents
- Genpact: Genpact is a global professional services firm delivering digital transformation, AI, and intelligent automation at scale to large enterprises. Comparable to Charter Global in agentic process automation, financial services focus, and enterprise systems integration work, but operates at significantly greater scale.
- Cognizant: Cognizant is one of the world's largest IT services and consulting companies offering digital transformation, AI, cloud, and enterprise modernization globally. Comparable to Charter Global in core digital engineering and AI-enabled services but with massively greater scale and a fully global delivery footprint.
- Infosys: Infosys is a global IT services leader providing digital transformation, AI, cloud, and engineering services across industries. Comparable to Charter Global in digital engineering, cloud transformation, and AI-native offerings, but with vastly greater scale and resources.
- Wipro: Wipro is a multinational IT services and consulting firm offering digital transformation, cloud, AI, and enterprise engineering. Comparable to Charter Global in multi-cloud and digital transformation capabilities, but operates as a globally diversified incumbent.
- Tata Consultancy Services: TCS is one of the largest IT services firms globally with deep multi-industry digital transformation and engineering capabilities and proprietary platforms. Comparable to Charter Global in technology services breadth and enterprise transformation focus, but at massive scale with a global delivery footprint.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights6 records
Customer concentration
Charter Global social profiles
Digital presenceCharter Global financial estimates
Financial estimateRevenue estimate
Valuation estimate
Charter Global leadership team
Management profileNumber of profiles
Profiles4 records
Charter Global funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Charter Global M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Charter Global
What does Charter Global do?
Charter Global is a digital solution engineering company that provides custom software development, AI-native application engineering, and agentic process automation services for enterprises. The company delivers end-to-end cloud transformation, legacy modernization, enterprise integration, and data modernization through its proprietary Orcaworks Agentic AI Platform and Impact Pods delivery model, serving Fortune 1000 leaders and mid-sized enterprises.
Is Charter Global a public or private company?
Charter Global is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Charter Global founded?
Charter Global was founded in 1994. It employs 251 to 500 people.
Where is Charter Global based?
Charter Global is headquartered in Atlanta, United States, in the North America region.
How does Charter Global make money?
Three revenue lines are on record. Professional Services - Custom Software Development is the primary driver. The others are digital Transformation Consulting and agentic Process Automation Services.
Who are Charter Global's main competitors?
Direct peers on record are Slalom, Globant, Endava, Hexaware Technologies and Thoughtworks. Broad incumbents are Genpact, Cognizant, Infosys, Wipro and Tata Consultancy Services.
Does Charter Global have an API?
No public API is recorded for Charter Global.
What industry is Charter Global in?
Charter Global's product category is IT Services and Digital Engineering. Its primary akta.pro industry code is HDABAAAD, Managed Application Platforms (App PaaS & Runtime Services). Its NAICS code is 518 and its SIC code is 7370.