Charter Global

What Charter Global does

Charter Global is a digital solution engineering company founded in 1994 and headquartered in Atlanta, Georgia. The firm specializes in Agentic AI Automation and end-to-end cloud transformation, delivering custom software development, enterprise integration, legacy modernization, SaaS development, and data modernization services to mid-sized enterprises and Fortune 1000 clients. It claims a team of more than 1,000 engineers serving over 200 clients across transportation, financial services, healthcare, retail, energy/utilities, and government (logos include AT&T, ADP, NCR, TSYS, 7-Eleven, Cobb EMC, and MARTA), with multiple engagement models — Fixed Price, Time & Material, and Dedicated Development Teams.

Charter Global's technology stack combines professional services with proprietary platforms and delivery methodologies. The Orcaworks Agentic AI Platform as a Service (PaaS) deploys intelligent AI agents to automate document-heavy, decision-driven workflows with defined decision logic, approvals, escalation, and full traceability. The Assistly platform is a 90-day healthtech senior care management offering that applies AI-driven automation to care operations. Supporting these is the AI-Driven Development (BMAD) methodology, the Impact Pods cross-functional execution model, and the i3Labs innovation hub for rapid prototyping. The company maintains core technology partnerships with Microsoft, AWS, Google Cloud, SAP, Oracle, and Pega, and operates three centers of excellence.

Revenue is generated primarily through professional services engagements (custom software development, consulting, and managed services) and is not publicly disclosed. Distribution is anchored in direct enterprise field sales and consultative expert sessions rather than self-serve channels. The company is privately held, founder/management-led under CEO Murli Reddy, with no disclosed external funding rounds or M&A activity. Charter Global has been recognized as an Atlanta Journal-Constitution Top Workplace in 2024 and 2025.

Name

Charter Global

Legal name

Charter Global Inc.

Website

https://charterglobal.com

Company type

Private

Founded year

1994

Operating status

Operating

Headcount range

251–500 employees

Short description

Charter Global is a 1994-founded, Atlanta-based digital solution engineering firm that provides AI-native development, agentic process automation, cloud transformation, and custom software services to mid-sized enterprises and Fortune 1000 clients via 1,000+ engineers and proprietary platforms (Orcaworks, Assistly).

Ownership category

akta.pro rank

Product category

IT Services and Digital Engineering

NAICS

Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518)

SIC

Services-Computer Programming, Data Processing, Etc. (7370), Services-Prepackaged Software (7372), Services-Computer Integrated Systems Design (7373)

akta.pro primary industry

Managed Application Platforms (App PaaS & Runtime Services) (HDABAAAD)

Keywords

• IT consulting services
• Custom software development
• Agentic AI automation
• Cloud transformation
• Enterprise integration

Headquarters

HQ city

Atlanta

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure

Revenue model

1. Professional Services - Custom Software Development: End-to-end software development services including custom ERP, CRM, enterprise platforms, and SaaS development. Revenue is generated through various engagement models: Fixed Price (for well-defined scopes), Time & Material (for evolving requirements), and Dedicated Development Teams (for long-term partnerships).
2. Digital Transformation Consulting: Strategic advisory and consulting services for digital transformation, cloud modernization, and AI integration. Includes architecture reviews, IT strategy alignment, and technology roadmapping.
3. Agentic Process Automation Services: Implementation and deployment of AI-powered automation solutions using the Orcaworks platform for autonomous workflow execution across enterprise systems.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels5 records

Core offering

Charter Global is a digital solution engineering company that provides custom software development, AI-native application engineering, and agentic process automation services for enterprises. The company delivers end-to-end cloud transformation, legacy modernization, enterprise integration, and data modernization through its proprietary Orcaworks Agentic AI Platform and Impact Pods delivery model, serving Fortune 1000 leaders and mid-sized enterprises.

Product overview

Charter Global is a digital solution engineering company offering a portfolio of proprietary platforms and professional services. The core proprietary platforms are Orcaworks (Agentic AI Platform as a Service for deploying intelligent AI agents and automating document-heavy processes) and Assistly (AI-powered senior care management platform). Supporting these platforms are service offerings including AI-Native Development (BMAD), Agentic Process Automation, Enterprise Integration, Data Modernization, Custom Software Development, Legacy Application Modernization, SaaS Development, and Digital Transformation. The company delivers value through innovation hub i3Labs, delivery methodologies including Impact Pods (cross-functional execution teams) and Startup Accelerator. The company also offers specialized staffing, QA automation testing, and professional services. Charter Global specializes in Agentic AI Automation and end-to-end cloud transformation for enterprise scale innovation.

Differentiator

Problem solved

Functional benefit

Brands

• Orcaworks: Production-ready Agentic AI Platform as a Service (PaaS) that empowers teams to deploy intelligent AI agents and automate complex, document-heavy processes. Delivers scalable, secure, and explainable AI to drive efficiency across clinical trials, compliance, sales, and more.
• i3Labs

Products and services

• Orcaworks Platform A production-ready Agentic AI Platform as a Service (PaaS) that empowers enterprise teams to deploy intelligent AI agents and automate complex, document-heavy processes. Delivers scalable, secure, and explainable AI for clinical trials, compliance, sales, and more.
• Assistly Senior Care Platform A 90-day healthtech breakthrough senior care management platform that brings together AI-driven automation and modern engineering to transform care operations, reduce complexity, and enable providers to deliver better patient outcomes.
• i3Labs Innovation Hub Innovation hub that helps businesses turn disruptive ideas into reality with AI/ML and rapid development frameworks, providing rapid prototyping, product lifecycle development, and strategic guidance for startups and enterprises.
• Custom Software Development Custom ERP, CRM, and enterprise platforms built around how businesses operate, giving teams real-time data visibility, cleaner workflows, and modular architecture that grows with the organization.
• Agentic Process Automation Services Turns fragmentation into governed execution across systems, with decision logic, approvals, and escalation defined upfront. Deploys the Orcaworks platform alongside custom digital coworkers to execute autonomous workflows without manual intervention.
• Enterprise Integration Services Anchors application layers together seamlessly, ensuring clean data movement and workflow continuity across enterprise stack. Eliminates disconnected silos to turn disparate software tools into a single, high-performance operational engine.
• Data Modernization Services Transforms legacy systems into agile, AI-powered data platforms with faster migrations, stronger governance, and real-time insights.
• Digital Transformation Consulting Crafts tailored digital roadmaps aligned with business goals, prioritizing low code automation, agile scalability, and data-driven operations to reduce costs, boost agility, and future-proof enterprises.
• Legacy Application Modernization Re-architects legacy platforms through refactoring, API enablement, and cloud migration so innovation stops waiting on infrastructure.
• SaaS Development Builds scalable SaaS products with multi-tenant architecture and automated DevOps pipelines so performance holds as user base and revenue grow.

Quantifiable outcome

• Production-ready healthcare platform delivered in 90 days
• +2 more outcomes

Named customers9 records

Segments5 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

AI capability10 records

Feature3 records

Partnerships

Seven partnerships are on record, tiered core and secondary.

• MicrosoftcoreTechnology or IntegrationCharter Global is a Microsoft solutions partner offering expertise across Microsoft 365, Azure, Dynamics 365, Power Platform, Copilot, and Microsoft Security. They provide cloud optimization, CRM integration, and AI-driven automation using Microsoft technologies.
• AWScoreTechnology or IntegrationAmazon Web Services partnership providing flexible, secure cloud services for accelerating growth, scaling confidently, and driving transformation for lasting resilience and business success.
• Google Cloud Platform (GCP)coreTechnology or IntegrationPartnership for leveraging intelligent growth and seamless scalability with Google Cloud Platform. Secure solutions that accelerate innovation, optimize infrastructure, and transform businesses.
• SAPcoreTechnology or IntegrationSAP partnership covering SAP BTP, SAP Fiori, SAP Hybris Ecommerce, and Oracle JD Edwards solutions. Charter Global has launched innovative SAP apps and provides implementation and support services.
• OraclecoreTechnology or IntegrationOracle partnership including Oracle Commerce Cloud and JD Edwards solutions for enterprise applications, data management, and business process optimization.
• PegacoreTechnology or IntegrationPega BPM partnership providing intelligent automation, customer engagement, and workflow optimization solutions. Charter Global offers Pega services, solutions, and center of excellence establishment support.
• Adobe Commerce (Magento)secondaryTechnology or IntegrationAdobe Commerce (Magento) custom application development partnership for ecommerce solutions and digital commerce platforms.

Scale indicators5 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• Slalom: Slalom is a US-headquartered, mid-to-large consulting firm focused on digital transformation, technology, and analytics for mid-market and enterprise clients. Closely comparable to Charter Global in customer target (Fortune 1000 / mid-sized enterprises), consultative field sales motion, and multi-cloud service portfolio.
• Globant: Globant is a publicly-traded digital and cognitive services firm specializing in AI, engineering, and innovation. Directly comparable to Charter Global in AI-native engineering positioning, enterprise digital transformation focus, and emphasis on combining technology with business strategy.
• Endava: Endava is a UK-headquartered IT services company with significant US operations, providing custom software development and digital transformation across financial services, healthcare, and other verticals. Similar to Charter Global in customer engagement models, custom software development capability, and vertical depth.
• Hexaware Technologies: Hexaware is an IT services and consulting firm offering digital transformation, cloud, automation, and enterprise integration. Comparable to Charter Global in service portfolio across multi-cloud ecosystems (AWS, Microsoft, GCP), enterprise integration, and agentic automation positioning.
• Thoughtworks: Thoughtworks is a global digital transformation consultancy delivering custom software, platform engineering, and AI enablement for enterprise clients. Comparable to Charter Global in digital engineering emphasis, AI-native development positioning, and technology-first delivery model.

Broad incumbents

• Genpact: Genpact is a global professional services firm delivering digital transformation, AI, and intelligent automation at scale to large enterprises. Comparable to Charter Global in agentic process automation, financial services focus, and enterprise systems integration work, but operates at significantly greater scale.
• Cognizant: Cognizant is one of the world's largest IT services and consulting companies offering digital transformation, AI, cloud, and enterprise modernization globally. Comparable to Charter Global in core digital engineering and AI-enabled services but with massively greater scale and a fully global delivery footprint.
• Infosys: Infosys is a global IT services leader providing digital transformation, AI, cloud, and engineering services across industries. Comparable to Charter Global in digital engineering, cloud transformation, and AI-native offerings, but with vastly greater scale and resources.
• Wipro: Wipro is a multinational IT services and consulting firm offering digital transformation, cloud, AI, and enterprise engineering. Comparable to Charter Global in multi-cloud and digital transformation capabilities, but operates as a globally diversified incumbent.
• Tata Consultancy Services: TCS is one of the largest IT services firms globally with deep multi-industry digital transformation and engineering capabilities and proprietary platforms. Comparable to Charter Global in technology services breadth and enterprise transformation focus, but at massive scale with a global delivery footprint.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/46119
• Xx.com/CharterGlobalCG
• Facebookfacebook.com/168197963233768

Revenue estimate

Valuation estimate

Number of profiles

Profiles4 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Charter Global